defense information systems agency a combat support agency disa quality management program...
TRANSCRIPT
Defense Information Systems Agency
A Combat Support Agency
DISA Quality Management ProgramDISA Quality Management ProgramOperations DISA Circular ReviewOperations DISA Circular Review
August 2011August 2011
v5
A Combat Support Agency
Quality Management ProcessQuality Management Process
•DSN
/DR
SN
•NIPR
•SIPR
•JWIC
S
•VTC
•Non-D
ISN
Services
• Commissioning; Verify; Validate
• JTIMS; JLLIS
• Prioritization• Resources• Feedback
• DISA Circulars• Policy• Standards• TTPs• Instructions
2
A Combat Support Agency
Mission Essential Task List Mission Essential Task List DevelopmentDevelopment
3
A Combat Support Agency
DISA-Wide Trend and AnalysisDISA-Wide Trend and AnalysisPerformance Process/CapabilityPerformance Process/Capability
4
DRSN
VOICE APPLICATIONS
IPDATA SYSTEMS
COLLAB
VTC SERVICES
DSN
Improve, Filter and Correlate
DISA-Wide Metrics
CustomerSatisfaction
Surveys
Establish SituationalAwareness Changes,
Quality andIdentify
Systemic Issues
Agency PerformanceManagement Review
(Director)Monthly
Change ManagementDecisionsSensors,
Performance Measures,Tickets
Synchronize,Standardize
andIntegrate • Users
• Services• COCOM
A Combat Support Agency
Site EvaluationsSite Evaluations
5
A Combat Support Agency
Joint Training SystemJoint Training SystemPhase ProcessPhase Process
6
• AMETL – Agency Mission Essential Task List• ATP – Agency Training Plan• JLLS – Joint Lessons Learned System• MTA – Mission Training Assessment• NMS – National Military Strategy• TPA – Training Proficiency Assessment• TPE – Training Proficiency Evaluation
AMETL ATPNMS AMETL
TrainingProficiencyEvaluation
ATPIssueJLLS
TPA/MTA
TPE
Requirements – Phase I Plans – Phase II
Assessment – Phase IV Execution – Phase III
A Combat Support Agency
Change ManagementChange ManagementPolicies and StandardsPolicies and Standards
• DISAC 310-70-57 May 2009 [Defense Information Systems Network (DISN) Quality Assurance (QA) Program]− Newly revised
• DISAC 310-70-1 Jun 1998 (Tech Control)− Status: Final editing by COS office before release
• DISAC 310-55-1 May 2002 (Status Reporting)− Status: Draft completed staffing for internal review.
• DISAC 310-70-1(S1) Apr 1998 (DII Technical Control Test Descriptions)− Status: Final draft sent for internal review.
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310-70-57
Defense InformationSystem Agency
(DISA)
CIRCULAR
310-70-1
Defense InformationSystem Agency
(DISA)
CIRCULAR 310-55-1
Defense InformationSystem Agency
(DISA)
CIRCULAR
310-70-1(S1)
Defense InformationSystem Agency
(DISA)
CIRCULAR310-55-9
Defense InformationSystem Agency
(DISA)
CIRCULAR 220-15-1
Defense InformationSystem Agency
(DISA)
CIRCULAR310-70-57
Defense InformationSystem Agency
(DISA)
CIRCULAR
310-70-1
Defense InformationSystem Agency
(DISA)
CIRCULAR 310-55-1
Defense InformationSystem Agency
(DISA)
CIRCULAR
310-70-1(S1)
Defense InformationSystem Agency
(DISA)
CIRCULAR
W
Defense InformationSystem Agency
(DISA)
WorkmanshipStandard
310-55-9
Defense InformationSystem Agency
(DISA)
CIRCULAR 220-15-1
Defense InformationSystem Agency
(DISA)
CIRCULAR
A Combat Support Agency
Change ManagementChange ManagementPolicies and Standards (cont.)Policies and Standards (cont.)
• DISA Workmanship Standard –New Circular− New collective requirement of NS, GE, and GO to establish singular doctrinal references for installation practices of DISA
systems.• DISAC 310-55-9 Jul 2006 (Base Level Support for DISN)
− Status: Network Services preparing for transfer to GO as OPR.• DISAC 220-15-1 Oct 2009 (DISA DISN Facility of the Year Awards)
− Status: Draft completed internal coordination in progress
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310-70-57
Defense InformationSystem Agency
(DISA)
CIRCULAR
310-70-1
Defense InformationSystem Agency
(DISA)
CIRCULAR 310-55-1
Defense InformationSystem Agency
(DISA)
CIRCULAR
310-70-1(S1)
Defense InformationSystem Agency
(DISA)
CIRCULAR
W
Defense InformationSystem Agency
(DISA)
WorkmanshipStandard
310-55-9
Defense InformationSystem Agency
(DISA)
CIRCULAR 220-15-1
Defense InformationSystem Agency
(DISA)
CIRCULAR
A Combat Support Agency
Sustained Readiness forSustained Readiness forThe Next EngagementThe Next Engagement
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