definitions of confidentiality - keele university
TRANSCRIPT
Definitionsofconfidentiality
• What do you think?
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TheC(connected)Generation
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Definitionsofconfidentiality
• What do they think?
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Mymothersaid..Inevershould….Heather Dale
An exploration of confidentiality in the digital age
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TalktostrangersintheWood
:
Think of the World Wide Net as a forest:
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Andallthetreesasyourvirtualconnections
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Connectedtoeachother
as well as to you
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Doyouknowwhoisover‐hearingyourconversations?
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Orwhattheyknowaboutyou?
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TheC(connected)Generation
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Wetalktoourclients
• Via social net working• Mobile phones• E‐mails
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Thesearenotprivatemedia
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Howmanyofyou:• are on FaceBook?•Or Twitter?•Or LinkdIn?
•How many of you have set your privacy rules?
How many of you believe that your information is safe?
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HOWMANYOFYOUAREWRONG?
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DIGITALNATIVES
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Somyquestionis…
• Has the Net encroached on our privacy so much that we can no longer offer our clients complete confidentiality?
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Exercise• Three different scenarios to consider:
• 1) A client, who is in couples counselling, sends you an e‐mail saying they are suicidal
2) You routinely give clients your mobile phone number: one day you get a text asking you for help
2) A client posts a comment in response to something that you have said on a professional net working site
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DelightsofTechnology• Immediacy of Information• Ease and reach of advertising• Permanent records can be kept• Client work does not have to be face‐to‐face
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Dangersoftechnology• Immediacy of Information• Ease and reach of advertising• Permanent records can be kept• Client work does not have to be face‐to‐face
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Howdoesthathappen?
• Mark Zuckerburg has odd ideas about privacy particularly from a therapists view point but do we have to live with them?
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Isconfidentialitystillimportant?
• What is confidentiality in the 21st century?
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Whyisconfidentialityimportant?
• How has that changed over the last decade?
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Morescenarios• You have seen a new client for the first time. She has explained
that she has a very high –profile role, in a line of work which you are unfamiliar with. You are not sure whether to believe her or not. Do you Google her to find out what the truth is?
• You have been following a discussion on a professional social networking site about a subject in which you have a specialism. Many particpants, including yourself, have shared some details of
• You discover a client has been following a discussion you have been having on LinkedIn with other professionals. You have not discussed client information, but other people have – what do you do?
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references• Friedrich R, Peterson M, Koster A (2011) The Rise of the Generation C Strategy and Business Issue 62 spring
2011pp2‐6
• Hogan BJ (2009) Networking in Everyday Life accessed March 2011 via Google search• Kaminski M (2012) Reading Over your Shoulder The Wake Forest Law Review Online 13 (2012)• Kolmes K A Psychotherapist’s Guide to Facebook and Twitter: why Clinicians should give a Tweet!
www.psychotherapy.net• Kolmes K (2010) Developing My Private Practice Social Media Policy Independent Practitioner
2010 (retrieved 2012)• Knox S, Hess SA; Petersen DA and Hill DE (1997) A qualitative analysis of clients perception of the
effects of helpful therapist self‐disclosure in long –term therapy Journal of Counselling Psychology 44 pp274‐283
• Lehavot, K; Barnett, JE; Powers D (2010) Psychotherapy, Professional Relationships and Ethics in the MySpace Generation Professional Psychology, Research and Practice 2010. Vol 41 No 2 160‐166
• Martin S (2010) The Internet’s Ethical Challenges American Psychological Association Vol 41 No7 p32
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REFERENCES• Negretti M.A and Wieling E The Use of Communication in Private Practice: Ethical
Implications and Boundary Dilemmas in Therapy Contemporary Family Therapy 23(3) Sep 2001
• Rosen J (2005) The Web means the End of Forgettinghttp;//Nytimes.com/2010/07/25
• Tavani H.T & Grodzinsky F S (2002) Ethics and Information Technology 4: 123–132 2002 Kluwer Academic Publishers.
• Zur, O. (2010). To Google or Not to Google ... Our Clients? When psychotherapists and other mental health care providers search their clients on the Web. Independent Practitioner, 30/3, 144‐148
• Zur O and Zur A (2011) On Digital Immigrants and Digital Natives : how the digital divide affects Families, Educational Institutes and the Workplace Zur Institute On‐line publication retrieved 20.03.11 http://www.zurinstitute.com
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