degree works forum 2015 presentation 12297

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1 © 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297 Using Degree Works to Troubleshoot Banner Issues Evelyn Roach & Josh Whitlock East Tennessee State University April 11, 2015 Session ID 12297

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Page 1: Degree Works Forum 2015 presentation 12297

1© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Using Degree Works to Troubleshoot Banner Issues

Evelyn Roach & Josh Whitlock

East Tennessee State University

April 11, 2015

Session ID 12297

Page 2: Degree Works Forum 2015 presentation 12297

2© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Session rules of etiquette

• Please turn off your cell phone/pager

• If you must leave the session early, please do so as discreetly as possible

• Please avoid side conversation during the session

Thank you for your cooperation!

Page 3: Degree Works Forum 2015 presentation 12297

3© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Introduction

We will discuss how the Diagnostic View and the Student Data Report in Degree Works can be used instead of hunting through multiple Banner screens to gather information, help in extracting customizations and test system upgrades.

Page 4: Degree Works Forum 2015 presentation 12297

4© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Topic #1 Journey of a lonely student record

Page 5: Degree Works Forum 2015 presentation 12297

5© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Student Record Roadmap

Admissions•Application•Transcript information

Records

•Change of Major•Adding Minor•End of Term Process•Grade change

Graduation

•Change of Catalog Year

•Substitutions•File Intent to Graduate•Review advising notes

Page 6: Degree Works Forum 2015 presentation 12297

6© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Degree Works and Banner

• Transfer Classes • Native class • Major, Minor, Conc. • Attributes • Previous Degree • Test Score• Grade • GPA • CRN #

• SHATATR, SHATRANS• SHATCKN, SHACRSE• SGASTDN, SFAREGS,

SHADEGR, SAAADMS• SCADETL, SGASADD• SOAPCOL, SHADEGR• SOATEST• SHATERM• SHAGRDE• SSASECT

Page 7: Degree Works Forum 2015 presentation 12297

7© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Issues that have been identified

• Missing Attributes• Missing Grade• Transcript error • Repeat Process issue• Multiple catalog years• Missing Concentration

Page 8: Degree Works Forum 2015 presentation 12297

8© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Student View

Diagnostic Report

Student Data Report

Page 9: Degree Works Forum 2015 presentation 12297

9© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Diagnostic Report Shows

Page 10: Degree Works Forum 2015 presentation 12297

10© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Student Data Report

Page 11: Degree Works Forum 2015 presentation 12297

11© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Identifying Curriculum Changes

• Minor code renamed – SPED to SPNT– TEDU to SEDU

• Advising tracks became valid concentrations– EDUM to MAED

Page 12: Degree Works Forum 2015 presentation 12297

12© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Missing Block

STVMAJR

Page 13: Degree Works Forum 2015 presentation 12297

13© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Overall Fix – Create a report

• Used a Pivot table to organize an Argos report (identified active students in DW)

• Identify codes that not longer exist– Five minors that no longer existed but

were attached to 59 students– Invalid concentrations: 110 instances

attached to students (created for advising purpose prior to DW)

Page 14: Degree Works Forum 2015 presentation 12297

14© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

W (withdrawal) Grade

Page 15: Degree Works Forum 2015 presentation 12297

15© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Checking Student & Course Attributes

SGASADDStudent Attribute

SCADETLCourse Attribute

Page 16: Degree Works Forum 2015 presentation 12297

16© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Transcript

Page 17: Degree Works Forum 2015 presentation 12297

17© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

SHATRNS – Update the attribute to fix the course

Page 18: Degree Works Forum 2015 presentation 12297

18© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Testing if course have the correct attributes

• Some courses can satisfy multiple requirements in General Education• ENGL 2430 can meet a literature, a fine arts

or a humanities requirement

Page 19: Degree Works Forum 2015 presentation 12297

19© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Multiple Learner record issue

• Graduation check involves SHADEGR, SGASTDN, SFAREGS, Degree Works

• Student Degree Audit is replaced with future curriculum

• Proactive solution, create a report that looks for students missing an undergrad degree and have been accepted to grad school

Page 20: Degree Works Forum 2015 presentation 12297

20© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

ARGOS Report

select t1.*, t2.*

from admissions_decision t1

inner join admissions_application t2

on t1.person_uid = t2.person_uid

and t1.application_number = t2.application_number

and t1.academic_period = t2.academic_period

where

t1.institution_admit_ind = 'Y'

and t1.latest_decision_ind = 'Y'

and t1.academic_period >= '201510'

and t2.student_level = 'GR'

and not exists (select 1

from previous_education ts5

where ts5.person_uid = t1.person_uid

and (ts5.POST_SECONDARY_DEGREE like 'B%'

or ts5.POST_SECONDARY_DEGREE like 'M%'))

and not exists (select 1

from academic_outcome ts1

where ts1.person_uid = t1.person_uid

and ts1.STATUS in ('AW'))

and exists (select 1

from academic_study ts2

where ts2.person_uid = t1.person_uid

and ts2.student_level = 'UG')

and exists (select 1

from academic_study ts3

where ts3.person_uid = t1.person_uid

and ts3.PRIMARY_PROGRAM_IND = 'Y'

and ts3.academic_period >= '201510')

Page 21: Degree Works Forum 2015 presentation 12297

21© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Issue – Grad and Undergrad audit displaying on DW

Page 22: Degree Works Forum 2015 presentation 12297

22© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

SOAPCOL

Page 23: Degree Works Forum 2015 presentation 12297

23© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

SFAREGS – Activity Date Fix

Page 24: Degree Works Forum 2015 presentation 12297

24© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Audit now displays all current programs & excludes the future Grad Curriculum

Page 25: Degree Works Forum 2015 presentation 12297

25© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

MA has stop date on Previnst block, but student currently enrolled in the MA program

Page 26: Degree Works Forum 2015 presentation 12297

26© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Date comes from the application (SOAPCOL)

Page 27: Degree Works Forum 2015 presentation 12297

27© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Half Intensive Policy

A student transferred 54 credits, but Degree Works indicates that she

still needs full proficiency intensives. Should have ½ proficiency.

Page 28: Degree Works Forum 2015 presentation 12297

28© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Identify the Section and Grade Typeand CRN

Student took a course that is normally a standard grade but was given an alternate grade of “P”.

Page 29: Degree Works Forum 2015 presentation 12297

29© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Cross Check Banner With Degree WorksRegistrar Report

SCADETL

Page 30: Degree Works Forum 2015 presentation 12297

30© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Topic # 2

Testing and Customization

Page 31: Degree Works Forum 2015 presentation 12297

31© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Identify Opportunity for Customization

• Create BAN080 ACT score

Page 32: Degree Works Forum 2015 presentation 12297

32© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Testing - Customizations

Scribe

Diagnostic

Student Data Report

Page 33: Degree Works Forum 2015 presentation 12297

33© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

4.1.3

4.1.4

Testing Upgrades

Page 34: Degree Works Forum 2015 presentation 12297

34© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Testing Scribe

MinCredits 24 in @ 3@, 4@

Proxy-Advice "24 Upper Division credits are required. "

Proxy-Advice "You currently have <APPLIED>, "

Proxy-Advice "you still need <NEEDED> more credits."

Page 35: Degree Works Forum 2015 presentation 12297

35© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Student Record Roadmap Graduation

Admissions•Application•Transcript information

Records

•Change of Major•Adding Minor•End of Term Process•Grade change

Graduation

•Change of Catalog Year

•Substitutions•File Intent to Graduate•Review advising notes

Page 36: Degree Works Forum 2015 presentation 12297

36© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Summary

• Identifying one error on a Degree Works record can lead to fixing multiple records

• Students have a smoother path to graduation when issues are caught early

• Minimize future errors ( people are now aware)

• Able to create custom reports to track issues

Page 37: Degree Works Forum 2015 presentation 12297

37© 2015 ELLUCIAN. CONFIDENTIAL & PROPRIETARY | Session ID 12297

Thank you!

Evelyn Roach & Josh [email protected]; [email protected]