dekalb county utility customer operations › sites › default › files › understandin… ·...

2
DeKalb County Utility Customer Operations is enhancing your service by providing a bill that is easier to read. The new design allows you to easily track consumption and costs. If you have any billing inquiries, please contact a Customer Service Representative today at (404) 378-4475. DeKalb County Utility Customer Operations Annex Building 1300 Commerce Drive Decatur, GA 30030 www.dekalbwatershed.com

Upload: others

Post on 27-Jun-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: DeKalb County Utility Customer Operations › sites › default › files › understandin… · DeKalb County Utility Customer Operations is enhancing your service by providing a

DeKalb County Utility Customer Operations

is enhancing your service by providing a bill

that is easier to read. The new design allows

you to easily track consumption and costs.

If you have any billing inquiries, please contact a Customer

Service Representative today at (404) 378-4475.

DeKalb CountyUtility Customer OperationsAnnex Building1300 Commerce DriveDecatur, GA 30030www.dekalbwatershed.com

Page 2: DeKalb County Utility Customer Operations › sites › default › files › understandin… · DeKalb County Utility Customer Operations is enhancing your service by providing a

DeKalb CountyUtility Customer OperationsAnnex Building1300 Commerce DriveDecatur, GA 30030

Customer Number

2345678STATEMENT NO. 0123456789

********AUTO**SCH 5-DIGIT 79407 JOHN SAMPLE 1234 MAIN STATLANTA GA 30316-2626

00000012345678901234000000123450000000000012345678

Message Board

Call Center Hours of Operation 7:00 a.m.– 7:00 p.m., Monday – Friday 404-378-4475

Payment Office is located at: 1300 Commerce Drive, Decatur, GA Lobby Hours: 8:00 a.m.– 5:00 p.m., Monday – Friday

Pay-By-Phone 404-371-6294 or 1-866-227-8924 24 hours a day / 7 days a week.

DeKalb County Remittance PO BOX 105942 ATLANTA GA 30348-5942

DETACH HERE AND RETURN THIS PORTION WITH YOUR PAYMENT

MAKE CHECK PAYABLE TO: DeKalb County

Questions about your water bill? Please contact us before the due date. 404-378-4475

Customer Number

2345678Water / Sewer

ROUTE: 1909 SEQ: 0000004500

DUE DATE 08/18/2015

PAY THIS AMOUNT

$288.27

Avoid a 10 % late charge by paying by the due date.

DeKalb County Utility Customer Operations Annex Building 1300 Commerce Drive, Decatur, GA 30030

SERVICE ADDRESS: 1234 Main St

Billing Statement for John Sample BILL ISSUE DATE

07/26/2015

Your Billing Summary

Most recent payment - 06/19/2015 . . . . . . . . . . . . . . . . . . . . . . . . . Balance Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Current Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Total Amount Due by 08/18/2015 . . . . . . . . . . . . . . . . . . . .

$ 125.24$ 113.85 $ 174.42

$ 288.27

CR

Water / Sewer Bill

LOCATION #: 12345600

Water Ready-To-Serve Charge .. . . . . . . . . . . . . . . . . . . . . . . . . . . 4,000 Gallons @ $2.16 per Thousand Gallons . . . . . . . . . . . . . . . . . 7,000 Gallons @ $3.08 per Thousand Gallons . . . . . . . . . . . . . . . . . Sewer Ready-To-Serve Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11,000 Gallons @ $11.34 per Thousand Gallons . . . . . . . . . . . . . . .

FROM 07/02/2015 TO 09/04/2015

Current Water / Sewer Charges $ 174.42

$ 5.71 8.64

21.56

13.77 124.74

Water Usage in Gallons Meter Readings

METER NO.: METER SIZE: DAYS OF SERVICE: CURRENT READ – 08/03/15: PREVIOUS READ – 07/04/15: TOTAL USAGE:

78901234 3/4"

57 9947

11000

Avg.

Dai

ly U

sage

CURRENT MONTH PREVIOUS MONTHS

DE

C '1

4

NO

V '1

4

JAN

'15

FEB

'15

MA

R '1

5

AP

R '1

5

MAY

'15

JUN

'15

JUL

'15

AU

G '1

5

SE

P '1

5

OC

T '1

5

0

20

30

40

50

60

10

Customer and Statement Numbers – Customer and Statement reference information.

Message Board – Important information about your service and contact information.

Service Information – Customer and Service information for the billing statement.

Bill Summary – An overview of past bill amount, payment and current charges.

Current Charges – Detail of charges for the current bill.

Water Usage Graph – A graph showing water usage for the last 12 months as compared to the current month consumption.

Meter Reading – Details the service readings for the current bill.

Remittance Coupon – Please return this portion with your payment in the enclosed envelope.

and calculations that are for illustrative purposes only.