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Special thank you to the Annual Report Committee: Denita Henderson (Chair), Sarah Mailloux (Co-Chair), Haley Will (Lead Designer), Jake Blacksten (Technical Design Editor)

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T h e D e la w a r e S m a ll B u s in e s s D e v e lo p m e n t C e n t e r (D S B D C ) w r a p p e d u p a v e r y s t r o n g fi s c a l y e a r w i t h n e a r ly 7 0 0 c l ie n t s s e r v e d , 7 0 % b e in g w o m e n /m in o r i t ie s , a n d o v e r 4 0 % in r u r a l c o m m u n it ie s . S u p p o r t e d b y a C o o p e r a t iv e A g r e e m e n t w it h t h e U . S . S m a ll B u s in e s s A d m in is t r a t io n (S B A ), a n d m a t c h -f u n d in g f r o m t h e S t a t e o f D e la w a r e D iv is io n o f S m a ll B u s in e s s , D S B D C h e lp e d s t a r t 4 5 n e w b u s in e s s e s a n d h e lp e d b u s in e s s e s o b t a in o v e r $ 2 8 .2 m i l l io n in c a p i t a l. 8 9 e v e n t s w it h o v e r 1 ,2 0 0 a t t e n d e e s w e r e f a c i l i t a t e d b y o u r t e a m . T o p ic s in c lu d e d : h o w t o s t a r t a b u s in e s s , S m a ll B u s in e s s In n o v a t io n R e s e a r c h (S B IR ) g r a n t s , h o w t o g e t g o v e r n m e n t c o n t r a c t s , Q u ic k B o o k s (d e l iv e r e d in S p a n is h ), a n d c y b e r s e c u r i t y (w it h a s p e c ia l s m a ll b u s in e s s t r a c k a t t h e A n n u a l D e la w a r e T e c h n o lo g y a n d In fo rm a t io n c o n fe r e n c e ).

T h e D S B D C t e a m is w e l l b a la n c e d w it h s p e c ifi c e x p e r t i s e t o a s s i s t in t h e f o rm a t io n , g r o w t h , a n d s u s t a in m e n t o f a n a r r a y o f s m a ll b u s in e s s e s a c r o s s t h e s t a t e . T h e t e a m a n d b u s in e s s c o m m u n it y -a t -la r g e c e le b r a t e d t h e r e t i r e m e n t o f lo n g -t im e B u s in e s s A d v is o r, R o b e r t “B o b ” R a u s c h . B o b w a s h o n o r e d b y A m e r ic a ’s S B D C (A S B D C , o u r n a t io n a l a s s o c ia t io n ) a s t h e D e la w a r e S t a t e S t a r. H e n o w w o r k s p a r t -t im e in o u r S u s s e x C o u n t y o ffi c e .

D S B D C ’s “s m a ll b u t m ig h t y ” o r g a n iz a t io n a ls o r e c e iv e d r e g io n a l a n d n a t io n a l r e c o g n i t io n , a s f o l lo w s :• D S B D C w a s n a m e d S B A ’s 2 0 1 9 R e g io n 3 S B D C o f t h e Ye a r• D S B D C S t a t e D i r e c t o r e a r n e d D e la w a r e S B A ’s 2 0 1 9 C h a m p io n A w a rd• D B S D C c o m p le t e d i t s 5 -y e a r A S B D C A c c r e d i t a t io n P e e r R e v ie w , r e c e iv in g s e v e r a l c o m m e n d a t io n s• D S B D C ’s D a t a A s s u r e d c y b e r s e c u r i t y p r o g r a m w a s r e c o g n iz e d a s a b e s t -p r a c t ic e b y t h e n a t io n a l A m e r ic a ’s S B D C n e tw o r k a n d t h e F e d e r a l In fo rm a t io n S y s t e m s S e c u r i t y E d u c a t o r s ’ A s s o c ia t io n

D S B D C c o n t in u e d i t s c o m m itm e n t t o p r o v id in g e x p e r ie n t ia l le a r n in g fo r U D s t u d e n t s v ia o u r L e r n e r C o l le g e s m a ll b u s in e s s c o u r s e ; s p e c ifi c a l ly , in F Y 2 0 1 9 o v e r 6 0 s t u d e n t s h e lp e d m o r e t h a n a d o z e n b u s in e s s e s s o lv e r e a l-w o r ld b u s in e s s c h a l le n g e s .

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• E x p a n s io n o f D e la w a r e ’s c y b e r s e c u r i t y p r o g r a m a s a c o r e t o t h e n a t io n a l A S B D C ’s p r o g r a m• C lo s e c o o r d in a t io n w it h t h e D e la w a r e P r o s p e r i t y P a r t n e r s h ip a n d D iv is io n o f S m a ll B u s in e s s , t o p r o m o t e jo b

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A s a lw a y s , t h e D e la w a r e S B D C c o u ld n o t s u c c e e d w it h o u t i t s m a n y v a lu e d p a r t n e r s , a d v is o r s , a n d s u p p o r t e r s . T h a n k y o u fo r y o u r c o n t r ib u t io n s t o e x t e n d D S B D C ’s o u t r e a c h t o t h e c o m m u n it ie s a n d b u s in e s s e s o f o u r e c o n o m y .

I t i s w e l l e s t a b l i s h e d t h a t a m a z in g t h in g s h a p p e n in la b o r a t o r ie s a n d o t h e r r e s e a r c h s p a c e s . B u t n o o n e e v e r p r e d ic t e d t h a t a U n iv e r s i t y o f D e la w a r e S B D C C l ie n t c o u ld a c c o m p lis h w h a t m a n y b e l ie v e d w a s ju s t p la in im p o s s ib le . I t h e lp e d t o p r o d u c e a “s m a r t ” s p o r t s b r a — a s p o r t s b r a e n g in e e r e d t o a c t u a l ly d o i t s jo b .

T h e b r a in q u e s t io n , t h e o n e d e v e lo p e d w it h U D s c ie n t i s t s a n d e n g in e e r s , i s R e e b o k ’s P u r e M o v e b r a a n d i t s i t s n o w o n T im e m a g a z in e ’s l i s t o f 5 0 B e s t In v e n t io n s o f 2 0 1 8 a n d P o p u la r S c ie n c e ’s l i s t o f 1 0 0 G r e a t e s tIn n o v a t io n s o f 2 0 1 8 .

N o s u c h t h in g w a s e v e r o n t h e r a d a r s c r e e n w h e n U D P r o fe s s o r N o rm W a g n e r a n d U D a lu m E r ic W e t z e l in v e n t e d s h e a r t h ic k e n in g fl u id (S T F ). I t w a s n o t in t h e b u s in e s s p la n fi v e y e a r s a g o e i t h e r, w h e n W a g n e r a n d U D a lu m R ic h D o m b ro w s k i s t a r t e d t h e i r b u s in e s s , S T F T e c h n o lo g ie s . B u t y o u ju s t n e v e r k n o w w h e r e d is c o v e r ie s m ig h t le a d . T h is o n e s o m e h o w fo u n d i t s w a y t o R e e b o k , t h e g lo b a l a t h le t ic f o o tw e a r a n d a p p a r e l c o m p a n y .

A c c o r d in g t o R e e b o k , h a l f o f t h e w o m e n w h o e x e r c is e e x p e r ie n c e b r e a s t p a in , a n d 7 0 % a r e w e a r in g t h e w ro n g s iz e g a rm e n t . O n e in fi v e w o m e n s a y s t h is p r o b le m is a n o b s t a c le t o r e g u la r e x e r c i s e f o r t h e m . R e e b o k w a n t e d t o s e e i f s c ie n c e a n d e n g in e e r in g m ig h t h a v e a r e m e d y .

E n t e r s h e a r t h ic k e n in g fl u id . T h is a lm o s t -m a g ic a l s u b s t a n c e —w h ic h g e t s s t r o n g e r w h e n u n d e r p r e s s u r e —w a s d e s ig n e d fo r b o d y a rm o r, p u n c t u r e r e s i s t a n c e a n d p r o t e c t iv e p u r p o s e s . “ I f y o u h a d s a id t h a t t h e fi r s t p r o d u c t la u n c h e d u s in g t h is t e c h n o lo g y w a s g o in g t o b e a s p o r t s b r a , I d o n ’t k n o w t h a t I w o u ld h a v e b e l ie v e d y o u ,” D o m b ro w s k i s a y s .

“ T h e U n iv e r s i t y o f D e la w a r e a n d R ic h a n d N o rm a n d S T F h a v e b e e n in c r e d ib le , in c r e d ib le p a r t n e r s ,” a R e e b o k e x e c s a id , “...a n d t o g e t s u c h a s t r o n g p o s i t iv e r e s p o n s e f r o m t h e c o n s u m e r s i s r e a l ly e x c i t in g .”

S B D C S t a t e D i r e c t o r M ik e B o w m a n r e c a l ls h is lo n g a s s o c ia t io n w it h t h e f o u n d e r s o f S T F . S in c e 2 0 0 9 , S T F h a s h a d t h e f u l l b e n e fi t o f t h e r e s o u r c e s

o ff e r e d b y U D ’s O E IP, p a r t ic u la r ly t h e S B D C u n i t w h ic h p r o v id e d n e a r ly 7 0 0 h o u r s o f a d v is in g . O E IP ’s T e c h n o lo g y T r a n s fe r t e a m h e lp e d S T F w it h in t e l le c t u a l p r o p e r t y . S T F w a s a ls o a c c e p t e d in t o O E IP ’s S p in In P r o g r a m e n g a g in g a s t u d e n t t e a m t o w o r k o n a p r o d u c t .

E a r ly o n , S T F w a s a w a rd e d S B IR g r a n t s f r o m N S F a n d N A S A fo r a p p l ic a t io n s o f t h e i r p r o t e c t iv e c o a t in g m a t e r ia l. T o c o n d u c t R & D , S T F w a s o n e o f t h e fi r s t t e n a n t s in D T P @ S TA R in c u b a t o r.R e c e n t ly , t h e y e x p a n d e d t o la r g e r s p a c e in N e w a r k .

F o r W a g n e r, t h e R e e b o k d e a l i s e v id e n c e o f t h e p o w e r o f d iv e r s i t y , c o l la b o r a t io n a n d r e a l p a r t n e r s h ip . “ T h is i s a p a r t n e r s h ip b e tw e e n a s m a ll b u s in e s s , a u n iv e r s i t y a n d a m a jo r in d u s t r y—a n d i t w o r k s ,” W a g n e r s a id . “ I t ’s p o s s ib le t o t a k e in t e l le c t u a l p r o p e r t y a n d t u r n i t in t o a m e a n in g f u l, s o c ie t a l ly r e le v a n t p r o d u c t , n o t ju s t a g iz m o b u t s o m e t h in g t h a t a d d r e s s e s a r e a l i s s u e t h a t h a s b e e n o v e r lo o k e d in w o m e n ’s h e a lt h .”

S B D C C l i e n t P a r t n e r s w i t h R e e b o k t o B u i ld a B e t t e r S p o r t s B r a

This story was adapted from an article that appeared in UDaily (Beth Miller, Author, January2, 2020).The story was part of a series of conversations in the UD Research Magazine; the theme was UD Disruptors. Photo courtesy of Reebok.

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1 . C o n t in u e t o d e l iv e r t h e S B I R e s o u r c e P r o g r a m t o h e lp g e n e r a t e m o r e S B IR /S T T R w in s in t h e S t a t e o f D e la w a r e .

2 . L a u n c h t h e i D E a L a b (Id e a t e -D is c o v e r -E x e c u t e -A c c e le r a t e ), a n id e a t io n a n d d is c o v e r y p r o g r a m t o h e lp in n o v a t o r s r e fi n e t h e i r c o n c e p t s a n d c r a f t v ia b le c o m m e r c ia l i z a t io n s t r a t e g ie s . O v e r a 6 -9 w e e k p e r io d , t h e iD E a L a b u s e s t h e “S o W h a t ? W h o C a r e s ? W h y Yo u ? ” a c c e le r a t o r m e t h o d o lo g y , a n in t e r n a t io n a l ly a p p r o v e d p r o c e s s u s e d b y t h e E u r o p e a n S p a c e A g e n c y , t h e A i r F o r c e R e s e a r c h L a b , a n d m u lt in a t io n a l c o r p o r a t io n s a s a w a y t o v e t a c o n c e p t a n d in i t ia t e a n e w p r o d u c t o r b u s in e s s . T h e m e t h o d o lo g y t r a n s c e n d s t r a d i t io n a l le c t u r e s a n d c u s t o m e r d is c o v e r y m e t h o d s , a n d im m e r s e s s m a ll b u s in e s s e s in h a n d s -o n w o r k s h o p s t h a t e m p h a s iz e “ le a r n in g -b y -d o in g ” in n in e e a s y s t e p s .

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A n o v e l a t t r a c t io n f o r k id s f r o m 5 t o 12 , t h i s “r e s t a u r a n t ” in L e w e s s e r v e s n o m e a ls b u t a m e n u o f s c ie n c e p r o je c t s t o p iq u e y o u n g m in d s . E n t e r, b e s e a t e d a n d o r d e r y o u r b i l l o f f a r e — a n y t h in g f r o m r o b o t ic s t o m ic r o s c o p e s t o s l im e . C a l l i t f o o d f o r t h o u g h t . A c t iv i t ie s t o a m u s e a n d c h a l le n g e s c ie n t i s t s o f a l l a g e s c a n b e f o u n d a t t h e G r e a t S T E M p o r iu m .

S B D C c lie n t s , C a r i M ille r a n d D a v id S to b ie , la u n c h e d th e v e n tu re s o k id s a n d fam ilie s c a n e x p lo re s c ie n c e , t e c h n o lo g y , e n g in e e r in g a n d m a th , k n o w n a s S T E M , th ro u g h h a n d s -o n p ro je c t s a n d e x p e r im e n t s . “W e lik e to s n e a k in e d u c a t io n w ith fu n ,” M ille r to ld th e C a p e G a z e t te in A u g u s t 2 0 1 9 , s h o r t ly a f te r t h e G re a t S T E M p o r iu m ’s o p e n in g . “W e lik e d th e c o n c e p t a n d th o u g h t it w o u ld w o rk . I t ’s b e e n g re a t to s e e th e k id s ’ fa c e s lig h t u p .”

V is ito rs to t h e S T E M p o r iu m a re e s c o r te d in to a h ig h -c e ilin g e d s p a c e h o u s in g t a b le s a n d b o o th s . O n c e

s e a te d , c h ild re n s e le c t a n a c t iv it y f ro m a m e n u o f a p p e t iz e rs , m a in c o u rs e s , s id e s , d e s s e r t s o r c a r r y -o u t o p t io n s ; p r ic e s ra n g e f ro m $ 2 to $ 1 6 p e r a c t iv it y . A p p e t iz e rs a re w a rm -u p e x p e r im e n t s , s u c h a s m a k in g 3 D fa r t m o le c u le s o r s lim e , to g e t t h e c re a t iv e ju ic e s fl o w in g . M a in c o u rs e s , lik e b u ild in g a ro b o t o r e ru p t in g v o lc a n o , a llo w c h ild re n m o re t im e to e x p lo re a c h a lle n g e o r b u ild a p ro je c t . A sm o rg a s b o rd o f s lim e s id e p ro je c t s b le n d s p o lym e rs , io n s , a n d m o le c u le s fo r a m e s s y g o o d t im e . M ille r s a id c h ild re n c a n a ls o c re a te p ro je c t s , s u c h a s a b in a r y n e c k la c e o r w o o d e n fi d g e t s h ip s , to t a k e h o m e .

“I h a v e to s a y , I n e v e r d re am e d I’d g e t to o p e n a b u s in e s s ,” M ille r s a id , “le t a lo n e o n e th a t ’s t h is fu n !” A c c o rd in g to M ille r, “S in c e o p e n in g , w e ’v e s e e n th o u s a n d s o f k id s lig h t u p w h e n th e y e x p lo re s c ie n c e w ith th e ir p a re n t s , g ra n d p a re n t s , a u n t s , u n c le s . In a d d it io n , w e ’v e e n te re d 3 t e am s in to a n in te rn a t io n a l ro b o t ic s c o m p e t it io n . W e ’v e d e liv e re d 2 0+ fi e ld t r ip s . W e ’v e fa c ilit a te d 6 0+ G ir l S c o u t S T E M b a d g e s . W e ’re h o s t in g o v e r 1 0 0 k id s fo r O d y s s e y o f t h e M in d s p o n ta n e o u s p ra c t ic e c h a lle n g e s . W e h a v e a w h o le s e r ie s o f lib ra r y p ro g ram s la u n c h in g . W e ’v e d o n a te d o v e r $ 1 ,0 0 0 to lo c a l

c h a r it ie s in s u p p o r t o f s c h o o ls , c h ild re n , a n d fam ilie s . A n d w e ’re ju s t g e t t in g s t a r te d .”

T h e G re a t S T E M P o r iu m ’s u n iq u e c o n c e p t h a s g e n e ra te d p u b lic it y b o th lo c a lly a n d in t h e B a lt im o re S u n , w h ic h h ig h lig h te d th e b u s in e s s in a s u m m e r b e a c h p re v ie w in M a y 2 0 1 9 . W a lk -in s a re w e lc o m e ; re s e r v a t io n s a re s u g g e s te d fo r g ro u p s o f s e v e n o r m o re . P a r t y p a c k a g e s a re a ls o a v a ila b le .

When asked about working with the Delaware SBDC, Miller noted, “the SBDC’s help, suppor t, coaching, and tools have been invaluable! Any questions or worries I have — no matter how simple or complex—they have answers, ideas, suppor t, and extremely good resources for us to lean on. Everyone I ’ve encountered at the SBDC understands how hard it is to star t a business, and their concern for our success is more than genuine — it ’s personal.”

T h e G re a t S T E M p o r iu m is a t 1 8 3 8 8 C o a s t a l H ig h w a y in t h e C o a s t a l P la z a s h o p p in g c e n te r b e tw e e n L e w e s a n d R e h o b o th a lo n g R o u te 1 , b e s id e G o B r it ! a n d Ve r iz o n .

G o to g r e a t s t e m .c o m .

C l i e n t S p o t l i g h tT h e G r e a t S T E M p o r i u m

In 2 0 1 9 , t h e D e la w a r e S B D C w a s a k e y c o n t r ib u t o r a n d c o l la b o r a t o r o n : • t h e D e la w a r e D e p a r tm e n t o f T e c h n o lo g y & In fo rm a t io n ’s S e c u r e D e l a w a r e c o n fe r e n c e ,

w h ic h h a d o v e r 5 0 0 a t t e n d e e s • t h e U n iv e r s i t y o f D e la w a r e ’s C y b e r S c h o l a r s C o n f e r e n c e w h ic h b o a s t e d o v e r 4 0

a t t e n d e e s in i t s in a u g u r a l y e a r t h is p a s t O c t o b e r• t h e D e la w a r e B u s in e s s T im e s C y b e r s e c u r i t y R o u n d t a b l e w h ic h b r o u g h t t r a in e d

p r o fe s s io n a ls in t h is in d u s t r y t o g e t h e r t o d is c u s s t h e e ff e c t s o f c y b e r s e c u r i t y o n s m a ll b u s in e s s e s . T h e B u s in e s s T im e s A r t ic le c a n b e f o u n d a t : h t t p s ://d e la w a r e s b d c .o r g /s p o n s o r e d -in d u s t r y -r o u n d t a b le -c y b e r s e c u r i t y /

Community Collaborat ions

D S B D C i s d e v e lo p in g c y b e r s e c u r i t y t r a in in g f o r t h e N a t io n a l S c ie n c e F o u n d a t io n ’s E s t a b l i s h e d P r o g r a m t o S t im u la t e C o m p e t i t iv e R e s e a r c h (E P S C o R ) p r o g r a m . U D ’s E S P C o R p r o g r a m p r o v id e s a n in f r a s t r u c t u r e o f k n o w le d g e fo c u s e d o n t h e q u a n t i t y , q u a l i t y a n d s e c u r i t y o f D e la w a r e ’s w a t e r s u p p ly s y s t e m s w it h t h e p u r p o s e o f e n a b l in g D e la w a r e ’s w a t e r s u p p ly c o m p a n ie s t o e m b a r k o n in d iv id u a l p a t h s o f c o n t in u o u s im p r o v e m e n t .

Award-Winning Init iat ive

EPSCoR: Advancing Water Security

D a t a A s s u r e d C y b e r S e c u r i t y

C y b e r s e c u r i t y e d u c a t io n f o r s m a ll b u s in e s s e s h a s b e e n a t o p p r io r i t y f o r t h e D e la w a r e S B D C s in c e 2 0 1 6 , w h e n i t u n v e i le d i t s g r o u n d b r e a k in g D a t a A s s u r e d p r o g r a m c o m p le t e w it h a n e d u c a t io n a l w o r k b o o k , w e b in a r s , a n d w o r k s h o p s . D S B D C ’s p io n e e r in g e ff o r t s in t h is s p a c e d id n o t g o u n n o t ic e d , a n d w e r e r e c o g n iz e d b y t h e D e p a r tm e n t o f H o m e la n d S e c u r i t y a n d o v e r a d o z e n o t h e r S B D C ’s n a t io n w id e t h a t a d o p t e d D S B D C ’s p r o g r a m .

T h e r i c h le g a c y o f p r o d u c in g c u t t in g -e d g e c y b e r r e s o u r c e s c o n t in u e d w e ll in t o 2 0 1 9 , w h e n D S B D C la u n c h e d D a t a A s s u r e d 2 .0 . T h e n e w v e r s io n o f t h e e d u c a t io n a l w o r k b o o k w o n a n a t io n a l c o m p e t i t io n u n d e r t h e F e d e r a l In fo rm a t io n S y s t e m s S e c u r i t y E d u c a t o r s ’ A s s o c ia t io n . E a c h y e a r, F IS S E A r e c o g n iz e s a b e s t e n t r y in t h e F IS S E A T r a in in g E x e r c is e C o n t e s t . T h e t r a in in g t o o ls a r e ju d g e d o n t h e b a s is o f o r ig in a l i t y , s e c u r i t y m e s s a g e , a n d g r a p h ic c o n c e p t .

I n n o v a t i o n & E n t r e p r e n e u r s h i pT h e S m a ll B u s in e s s D e v e lo p m e n t C e n t e r s u p p o r t s v a r io u s in i t ia t iv e s c a m p u s -w id e t o p r o m o t e in n o v a t io n a n d e n t r e p r e n e u r s h ip . S p e c ifi c a l ly , t h e S B D C s u p p o r t s t h e f o l lo w in g U D p r o g r a m s :

H o r n E n t r e p r e n e u r s h i p• S B D C m e n t o r s p a r t ic ip a n t s in S t a r t u p V i l la g e a n d S u m m e r F o u n d e r s p r o g r a m s• S B D C ju d g e s p r o v id e s p i t c h p r e p a r a t io n a n d ju d g e s u p p o r t f o r H e n H a t c h• S B D C c o -s p o n s o r e d t h e S t a r t u p L a u n c h P a d

C y b e r S e c u r i t y I n i t i a t i v e s• S B D C le n t i t s e x p e r t i s e t o s u p p o r t t h e C y b e r S c h o la r s a n d E P S C o R in i t ia t iv e s• S B D C c o -o r g a n iz e d t h e fi r s t C y b e r S c h o la r s c o n fe r e n c e

T e c h n o lo g y C o m m e r c i a l i z a t i o n• S B D C a d v is e s c o u n t le s s f a c u lt y a n d s t u d e n t s a b o u t h o w t o a c c e s s A m e r ic a ’s L a r g e s t S e e d F u n d , t h e S m a ll B u s in e s s In n o v a t io n R e s e a r c h (S B IR ) p r o g r a m .• S B D C s i t s o n t h e U n iv e r s i t y ’s T e c h n o lo g y C o m m e r c ia l i z a t io n a n d C A T G r a n t c o m m it t e e s t o p r o v id e s u p p o r t t o r e s e a r c h

I n c l u s i v e E x c e l l e n c eE a c h y e a r, t h e S B D C w o r k s w it h o u r P r o c u r e m e n t T e c h n ic a l A s s is t a n c e C e n t e r (P TA C ) t o o r g a n iz e t h e U n iv e r s i t y ’s V e n d o r D iv e r s i t y B r e a k f a s t .

T h e e v e n t h e lp s s m a ll a n d lo c a l b u s in e s s e s :• C o n n e c t w it h U D d e p a r tm e n t s a n d p r o c u r e m e n t p r o fe s s io n a ls• L e a r n h o w t o n a v ig a t e U D ’s p r o c u r e m e n t s y s t e m• Id e n t i f y r e s o u r c e s a n d o p p o r t u n i t ie s t o g r o w a n d e x p a n d

O v e r 1 2 0 A t t e n d e e s i n 2 0 1 9

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S t u d e n t L i n kT h e S B D C o r g a n iz e s i t s s t u d e n t e n g a g e m e n t e ff o r t s u n d e r i t s S t u d e n t L in k u m b r e l la . S p e c ifi c a l ly , t h e S B D C S t u d e n t L in k p r o g r a m e n g a g e s a n d e d u c a t e s U D s t u d e n t s t h r o u g h a n u m b e r o f c a m p u s c o l la b o r a t io n s , in c lu d in g S p i n I n , D e p a r t m e n t o f A r t & D e s i g n , a n d L e r n e r C o l l e g e . In 2 0 1 9 , t h e S B D C d e l iv e r e d a 3 -p a r t N o S t a r v in g A r t i s t s s e r ie s f o r 1 8 J u n io r S e m in a r a r t s t u d e n t s , f o c u s in g o n e n t r e p r e n e u r ia l a n d b u s in e s s m a n a g e m e n t s k i l ls . T h e S B D C a ls o c o l la b o r a t e s w it h L e r n e r C o l le g e b y s u p p o r t in g t h e f o l lo w in g : M B A In t e r n s h ip s & S e r v ic e L e a r n in g O p p o r t u n i t ie s , M a r k e t in g C lu b , F in a n c e , M IS , & H o s p i t a l i t y .

T h e fl a g s h ip p r o g r a m is t h e S B D C ’s L e r n e r C o l l e g e S t u d e n t M a n a g e m e n t C o u r s e . T h e c o u r s e , t a u g h t b y S B D C a d v is o r s in t h e f a l l a n d s p r in g , p a i r s s t u d e n t g r o u p s w it h s m a ll b u s in e s s t o c r a f t s o lu t io n s f o r r e a l b u s in e s s c h a l le n g e s .

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r e s o u r c e in o u r e a r l y d a y s .

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M o u n ta in C o n s u lt in g , In c . (M C ), is a n e n g in e e r in g a n d d e s ig n b u ild fi rm , fo u n d e d in 2 0 0 3 b y K im a n d T ro y A d am s to fu lfi ll a life lo n g d re am o f h e lp in g to c re a te c a re e r o p p o r tu n it ie s fo r t h e lo c a l c o m m u n it y . M C ’s m is s io n is to p ro v id e q u a lit y a n d re lia b le s e r v ic e s to c lie n t s a t t h e r ig h t p r ic e , a t t h e r ig h t t im e , fo r t h e r ig h t re a s o n s .

M C is t h e fi rs t A fr ic a n A m e r ic a n W o m a n O w n e d Sm a ll B u s in e s s to re c e iv e H U B Z o n e c e r t ifi c a t io n in t h e h is to r y o f D e law a re . M C is c e r t ifi e d w ith th e S B A a s a n 8 (a ), W o m a n O w n e d , a n d H U B Z o n e Sm a ll B u s in e s s C o n c e rn . In t h e S t a te s o f D e law a re , M a r y la n d , P e n n s y lv a n ia , D C , S o u th C a ro lin a , a n d V irg in ia , M C is a ls o re c o g n iz e d a s a M in o r it y W o m a n O w n e d D B E . M C re c e iv e d th e D e law a re 2 0 1 8 Sm a ll B u s in e s s A d m in is t ra t io n (S B A ) A w a rd o f t h e Ye a r w ith th e o w n e rs b e in g re c o g n iz e d a s D e law a re ’s 2 0 1 8 Sm a ll B u s in e s s P e rs o n (s ) o f t h e Ye a r.

K im re m e m b e rs fo n d ly th e a d v is in g a n d t ra in in g s h e re c e iv e d o v e r t h e y e a rs f ro m th e Sm a ll B u s in e s s D e v e lo p m e n t C e n te r, P ro c u re m e n t Te c h n ic a l A s s is t a n c e C e n te r, a n d th e U .S . Sm a ll B u s in e s s A d m in is t ra t io n .

A c c o rd in g to K im , “I t t a k e s a v illa g e to g ro w a s u c c e s s fu l b u s in e s s . T h e S B D C w a s a n e s s e n t ia l p a r tn e r a n d re s o u rc e in o u r e a r ly d a y s . T h e y h e lp e d u s g e t t h e b u s in e s s o ff th e g ro u n d w ith a lin e o f c re d it a n d s o u n d a d v ic e . W e a ls o w o rk e d w ith P TA C , a t te n d in g t ra in in g s to le a rn h o w to n a v ig a te th e g o v e rn m e n t c o n t ra c t in g a re n a . T h e S B A D is t r ic t O ffi c e h a s a ls o b e e n in o u r c o rn e r e v e r y s te p o f t h e w a y , h e lp in g u s s e c u re fe d e ra l c e r t ifi c a t io n s .” M C is c o n t in u a lly

e x p a n d in g a n d im p ro v in g to m e e t a n d e x c e e d c lie n t n e e d s , a n d h a s d e v e lo p e d a s o lid p e r fo rm a n c e re c o rd in t h e F e d e ra l, S t a te , a n d C o m m e rc ia l m a rk e t s e g m e n t s o f t h e e n g in e e r in g a n d d e s ig n b u ild in d u s t r y .

According to Kim, “We are constantly searching for government contracting opportunities, and continue to rely on such resources a PTAC’s Bid Match Service. The combined experience we have acquired through our team and business alliances on federal, state, and commercial contracts gives us great confidence in our ability to deliver quality and successfully complete projects.”

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T h e D e la w a r e P r o c u r e m e n t T e c h n ic a l A s s is t a n c e C e n t e r (P TA C ) h e lp s b u s in e s s e s s e e k in g t o c o m p e t e s u c c e s s f u l ly in f e d e r a l, s t a t e , a n d lo c a l g o v e r n m e n t c o n t r a c t in g . S i n c e i n c e p t i o n , D e l a w a r e P T A C h a s h e lp e d i t s c l i e n t s s e c u r e o v e r $ 1 B N i n g o v e r n m e n t c o n t r a c t a w a r d s .

P TA C e n g a g e d a g r o u p o f s t a k e h o ld e r s t o h e lp s p r e a d t h e w o rd a b o u t a n e w o p p o r t u n i t y f o r D e la w a r e g r o w e r s . S p e c ifi c a l ly , P TA C d e v e lo p e d a p r o g r a m t o h e lp lo c a l f a rm e r s g r o w t h e i r b u s in e s s e s b y s e l l in g p r o d u c e t o t h e U .S . M i l i t a r y , a n d h e lp in g t o f e e d o u r t r o o p s a r o u n d t h e w o r ld .

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E a c h y e a r, r e s o u r c e a n d e c o n o m ic d e v e lo p m e n t o r g a n iz a t io n s a c r o s s t h e s t a t e c a l l u p o n t h e S B D C t e a m t o p r o v id e t e c h n ic a l a s s i s t a n c e a n d t r a in in g . T h e f o l lo w in g n a r r a t iv e h ig h l ig h t s s e v e r a l p r o g r a m s d e l iv e r e d in F Y 2 0 1 9 .

H i s p a n i c B u s i n e s s D e v e l o p m e n t : S t a t e w i d e B i l i n g u a l Q u i c k B o o k s P r o g r a m

In J a n u a r y 2 0 1 9 , t h e D e la w a r e S B D C c r e a t e d a n d la u n c h e d a c o m p r e h e n s iv e in i t ia t iv e in p a r t n e r s h ip w it h t h e D e la w a r e D iv is io n o f L ib r a r ie s a n d $ t a n d b y M e N e g o c io s t o d e l iv e r b i l in g u a l t r a in in g t o 2 7 b u s in e s s e s o w n e r s .

T h e t r a in in g s a d d r e s s e d h o w t o :• r e a d a n d in t e r p r e t fi n a n c ia l s t a t e m e n t s• s e t u p a c o m p a n y a n d c h a r t o f a c c o u n t s in Q u ic k B o o k s• u s e Q u ic k B o o k s f o r m a n a g e m e n t a n d r e p o r t in g

D S B D C d e l iv e r e d a fi v e -d a y s e r ie s o f c o u r s e s a t l ib r a r y lo c a t io n s in a l l t h r e e c o u n t ie s . T h e p r o g r a m a ls o in c lu d e d 1 -o n -1 a d v is in g a n d h a n d s -o n s u p p o r t t o h e lp c l ie n t s s e t u p a n d u s e Q u ic k B o o k s . 1 0 0 % o f t h e p a r t ic ip a n t s in d ic a t e d t h a t t h e y w o u ld r e c o m m e n d t h e c o u r s e s t o o t h e r s .

H o w t o S t a r t a B u s i n e s sT h e S B D C d e l iv e r s a H o w t o S t a r t a B u s in e s s c o u r s e o n c e a m o n t h in e a c h c o u n t y t o h e lp p r e -v e n t u r e e n t r e p r e n e u r s e x p lo r e :• I s o w n in g a b u s in e s s a g o o d fi t ?• Is t h e b u s in e s s c o n c e p t v ia b le ?• H o w t o c r e a t e a s o l id b u s in e s s p la n ?• W h a t r e s o u r c e s a r e a v a i la b le ?

S i n c e 2 0 1 7 :

S i n c e 2 0 1 6 :

13

N e w C a s t l e C o u n t y

K e n t C o u n t y

S u s s e x C o u n t y

• H o s t e d 4 F a m i l y B u s i n e s s S e r i e s e v e n t s f o r o v e r 2 0 0 b u s in e s s le a d e r s w it h D e la w a r e B u s in e s s T im e s

• C o -o r g a n iz e d t h e M i l l e n n i a l S u m m i t a n d t h e 2 n d A n n u a l E n t r e p r e n e u r i a l S u m m i t (in c o n ju n c t io n w it h t h e E m e rg in g E n t e r p r i s e C e n t e r ), d r a w in g o v e r 1 ,0 0 0 a t t e n d e e s

• M e n t o r e d d iv e r s e f o u n d e r s in t h e in a u g u r a l 1 2 -w e e k N C C I n n o v a t e s F i r s t F o u n d e r s A c c e l e r a t o r

• S p o n s o r e d & d e l iv e r e d t r a in in g in t h e C i t y o f W i lm in g t o n fo r t h e 8 -w e e k S m a l l B u s i n e s s S u c c e s s S e r i e s a n d t h e 3 -w e e k N o S t a r v i n g A r t i s t s p r o g r a m , s e r v in g o v e r 4 0 t r a in e e s

• S p o n s o r e d G o ld e y -B e a c o m ’s S t a r t u p G r i n d e v e n t s ; p r o v id e d s u p p o r t a n d e d u c a t io n f o r G o ld e y -B e a c o m ’s E n t r e p r e n e u r s h i p C lu b

• P r e s e n t e d S B IR 1 0 1 w o r k s h o p a t U D ’s V e n t u r e D e v e lo p m e n t C e n t e r

• S u p p o r t e d D e la w a r e S t a t e U n i v e r s i t y p r o g r a m s , in c lu d in g : - N ig h t S h i f t p r o g a m : e d u c a t e d 4 5 s t u d e n t s o n e n t r e p r e n e u r s h ip - W o m e n ’s E n t r e p r e n e u r s h ip W e e k : c o n fe r e n c e p r e s e n t a t io n

• E x h ib i t & n e tw o r k a t C e n t r a l D e la w a r e C h a m b e r o f C o m m e r c e ’s M o n t h ly O p e n f o r B u s i n e s s p r o g r a m

• P r o v id e o ffi c e h o u r s a t D o w n t o w n D o v e r P a r t n e r s h i p t h e fi r s t T h u r s d a y o f e v e r y m o n t h

• T r a in v e t e r a n s t h r o u g h t h e S B A ’s B o o t s t o B u s i n e s s p r o g r a m a t D o v e r A i r F o r c e B a s e , o ff e r e d 6 t im e s t h r o u g h o u t t h e y e a r

• P r e s e n t e d S B IR 1 0 1 w o r k s h o p a t t h e M i l f o r d P u b l ic L ib r a r y

• O r g a n iz e d 1 0 D ig i t a l C o m p a s s s o c ia l m e d ia a n d e c o m m e r c e t r a in in g s e s s io n s f o r 1 5 6 a t t e n d e e s

• E a r n e d a n a t io n a l A m e r i c a n E x p r e s s S h o p S m a l l A w a r d f o r le a d in g -e d g e m a r k e t in g e d u c a t io n

• H o s t e d a R e s i l i e n c y W o r k s h o p t o h e lp b u s in e s s p la n a n d p r o t e c t a g a in s t o u t s id e t h r e a t s

• P a r t ic ip a t e d in t h e s t a t e ’s A g r i b u s i n e s s C o a l i t i o n

• C o -s p o n s o r e d a R u r a l L e n d e r F o r u m w i t h t h e U S D A a n d S B A , w it h a lm o s t 4 0 a t t e n d e e s

• P r e s e n t e d S B IR 1 0 1 w o r k s h o p a t t h e U D L e w e s C a m p u s

C o m m u n i t y E n g a g e m e n t

14

W h o W e A r e

T h a n k Yo u t o O u r S u p p o r t e r s !

The Delaware SBDC is funded in part through a cooperative agreement with the U.S. Small Business Administration, the University of Delaware, and the State of Delaware. All opinions, conclusions or recommendations expressed are those of the author(s) and do not necessarily reflect the views of the SBA or the sponsoring agencies. All programs and services are extended to the public on a nondiscriminatory basis. As equal opportunity/ affirmative action employers, the SBA, the University of Delaware and the State of Delaware are all committed to assuring equal opportunity to all persons. The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII ofthe Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

T h e U n iv e rs it y o f D e law a re ’s O ffi c e o f E c o n o m ic In n o v a t io n a n d P a r tn e rs h ip s (O E IP ) is a t e am g u id e d b y a s in g u la r p u rp o s e to d r iv e th e U n iv e rs it y a n d th e S t a te ’s e n t re p re n e u r ia l, t e c h n o lo g y , a n d b u s in e s s c o m m u n it y to n e w h e ig h t s o f e c o n o m ic d e v e lo p m e n t . U s in g a u n iq u e m o d e l c e n te re d o n lo n g te rm , p ro d u c t iv e p a r tn e rs h ip s , O E IP fa c ilit a te s a c c e s s to s p a c e , c a p it a l, c o u n s e l a n d c o n n e c t io n s th a t e m p o w e r e n t re p re n e u rs a n d in n o v a to rs to a c c e le ra te th e ir id e a s to m a rk e t , g ro w th e ir b u s in e s s , a n d fo rm p a r tn e rs h ip s o f t h e ir o w n . H o s te d b y O E IP, t h e D e law a re Sm a ll B u s in e s s D e v e lo p m e n t C e n te r (S B D C ) is O E IP ’s b u s in e s s a d v is o r y s e r v ic e . F o u n d e d in 1 9 8 4 , S B D C is d e d ic a te d to h e lp in g n e w a n d s c a lin g b u s in e s s e s g ro w a n d p ro s p e r w ith in D e law a re a n d th e re g io n b y p ro v id in g n o o r lo w -c o s t a d v is o r y a n d t ra in in g s e r v ic e s . B y c a p it a liz in g o n o u r p o s it io n w ith in O E IP a s w e ll a s o u r n e tw o rk o f o th e r p u b lic a n d p r iv a te p a r tn e rs , S B D C ’s e x p e r t s e r v ic e s a re fo c u s e d o n , b u t a re n o t lim ite d to id e n t ify in g /a c c e s s in g c a p it a l, t a rg e t in g /d e v e lo p in g m a rk e t s , b u s in e s s c o n t in u a t io n , a n d a s s e s s in g /im p ro v in g s t ra te g ic a n d o p e ra t io n a l p e r fo rm a n c e . S B D C a ls o h a s it s o w n P ro c u re m e n t Te c h n ic a l A s s is t a n c e C e n te r (P TA C ) to h e lp e x is t in g b u s in e s s e s b re a k in to a n d m a k e s e n s e o f g o v e rn m e n t p ro c u re m e n t b y id e n t ify in g a n d p re p a r in g b id s o n c o n t ra c t s w ith a ll le v e ls o f g o v e rn m e n t a s w e ll a s p r im e c o n t ra c to rs . In p a r t ic u la r, P TA C ’s e x p e r t is e lie s in s u b c o n t ra c t in g o p p o r tu n it ie s a n d in fo rm a t io n , re s e a rc h in g b u y in g h a b it s o f s p e c ifi c a g e n c ie s , in te rp re t in g g o v e rn m e n t re g u la t io n s , a n d e le c t ro n ic b id m a tc h in g .

D e la w a r e S B D C A d v i s o r y B o a r dJ. Michae l B owman

Sta te D ire c to r, D SBD CMat thew Pa rk s

D isc o ve r B an kDam ian DeSte f anoD e law are D iv is io n o f Sm a ll

Bu s in e ss

Jenn if e r Km ie cTh e C om m itte e o f 100

John F lem ingSBA D is tric t D ire c to r

Ken JamesSu p e rc rit ic a l F lu id Te c h n o lo g y

Dav id We irU n ive rs ity o f D e law are , O E IP

Donna MasleyM asle y En te rp rise , In c .

He len St imsonD e law are B io S c ie n c e

A sso c ia t io n

Lawrence E. WindleySe n ato r Th om as R . C a rp e r

Tim Sm ithD e lm arva D ig ita l, In c .

Ca r la StoneWo rld Trad e C e n te r D e law are

A r t is a n s ’ B a n kC o m e n it y B a n kD e fe n s e L o g is t ic s A g e n c yD e law a re D iv is io n o f Sm a ll B u s in e s sD e law a re S t a te U n iv e rs it yD e law a re Te c h n o lo g y P a rkD e law a re B u s in e s s T im e sD is c o v e r B a n kT ru e A c c e s s C a p t ia l K e n t E c o n o m ic P a r tn e rs h ip

M &T B a n k C h a r it a b le F o u n d a t io nN e w C a s t le C o u n t y C h am b e r C o m m e rc eP N C F o u n d a t io nS u s s e x E c o n o m ic D e v e lo p m e n t A c t io n C o m m it te e , In c .T D C h a r it a b le F o u n d a t io n U .S . Sm a ll B u s in e s s A d m in is t ra t io nU n iv e rs it y o f D e law a reW e lls F a rg o B a n k

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Small Business Development CenterHelping Businesses Grow & Succeed

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