Delivering a system

Georgi PetrovDecember/04/2007

Outline

Types of delivering Planning to Finish Planning an Install Planning Deployment Finishing a Plan Supporting a Product

Types of Delivering

Installation Deploying

Planning to Finish

Plan delivery early in the project Test installation and deployment early & often Solve installation and deployment problems

promptly Make measurements a regular part of

installation and deployment efforts Check, double check, and then check again

Planning an Install

Identify the target platforms for the installation package Specify what the user will find where, after a successful

installation Design the installation package Plan to incrementally build the installation package by

identifying which items are included when, and how the increments will be tested

Test the installation package on multiple configurations of target the platform

Retest the installation as the product changes

Planning Deployment

Research the current environment and the postdeployment environment

Specify successful completion criteria Outline the tasks and task sequence Plan the deployment by task-person

assignments Expect and prepare for problems

Finishing a Plan

Engineer solutions Record problems, solutions, and decisions Plan for upgrades, service packs, and

replacement Monitor and track customer experiences Stick to the completion criteria

Customer Support

Identify the type and length of support early in the project

Specify the project requirements for support Plan support by request-assignment pairing Assess support quality and performance Keep the end-point of support highly visible

Sources Henry, J. (2003). Software Project Management. ISBN

0-201-75865-2 Graphics fromYard Waste Management Committee,

http://www.dnrec.state.de.us

Q & A

Thank you!