delivering high speed broadband

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Plus, take advantage of the additional learning opportunities Pre-Conference Workshop - Monday 24th October 2011 Assessing the dos and don’ts for a successful fibre project Led by: FTTH Council Europe Post-Conference Workshop - Thursday 27th October 2011 Building a successful business case for your fibre deployment Led by: Ventura Team 24th - 27th October 2011 Andels Hotel, Prague Evaluate which NGA technologies will provide the best ROI and optimum customer take-up rates when delivering high speed broadband and identify the funding options that can facilitate your roll-out Key themes to be addressed: v Evaluating which NGA technologies will provide the most future-proof solution to support continuously growing demand for high speed broadband v Establishing a strategy that maximises customer take-up rates for your NGA services v Scrutinising the costs and benefits associated with deploying VDSL solutions v Assessing the business case for delivering high speed broadband to rural areas v Determining how to develop and leverage partnerships to help fund your fibre network Leading Case Studies From: Optimus B.net Croatia Telekom Slovenije Deutsche Telekom Romtelecom Etisalat Telecom Italia OTE Cyta Hellas S.A. NextGen Communications Spectrum Net Slovak Telekom BH Telecom Athens Information Technology Centre Centre for Internet Development Serbia and Montenegro Register and pay by 5th August 2011 and save up to 800 Learn strategies to help you with your broadband deployment from leading figures across Europe Christina Kelaidi, Head of Strategic Analysis, OTE An excellent opportunity to exchange experiences with a lot of FTTx case studies presented Roland Montagne, Director of Telecoms Business Unit, Idate The ONLY 2011 event focussing on the cost-effective delivery of high speed broadband in Eastern Europe 50% OPERATOR DISCOUNT Register now: www.deliveringhighspeedbroadband.com Delivering High Speed Broadband

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As a unique event in the Eastern European market, Telecoms IQ's Delivering High Speed Broadband will bring together successful operator case studies detailing the deployment strategies that can keep up with the ever increasing customer demand for high speed broadband.Take this opportunity to see how, like your peers, you can further the success of your fibre optic networks and deliver NGA services whilst achieving maximum customer take-up rates and ensuring best ROI.Download the brochure now for further details

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Page 1: Delivering High Speed Broadband

Plus, take advantage of the additional learning opportunities

Pre-Conference Workshop - Monday 24th October 2011Assessing the dos and don’ts for a successful fibre project Led by: FTTH Council Europe

Post-Conference Workshop - Thursday 27th October 2011Building a successful business case for your fibre deploymentLed by: Ventura Team

24th - 27th October 2011Andels Hotel, Prague

Evaluate which NGA technologies will provide the best ROI and optimum customer take-up rates when delivering high speed broadband and identify the funding options that can facilitate your roll-out

Key themes to be addressed:vEvaluating which NGA technologies will provide the most future-proof solution to support continuously growing demand for high speed broadband

vEstablishing a strategy that maximises customer take-up rates for your NGA services

vScrutinising the costs and benefits associated with deploying VDSL solutions

vAssessing the business case for delivering high speed broadband to rural areas

vDetermining how to develop and leverage partnerships to help fund your fibre network

Leading Case Studies From: Optimus B.net Croatia Telekom Slovenije Deutsche Telekom Romtelecom Etisalat Telecom Italia OTE Cyta Hellas S.A. NextGen

Communications Spectrum Net Slovak Telekom BH Telecom Athens Information

Technology Centre Centre for Internet

Development Serbia and Montenegro

Regist

er an

d pay

by

5th A

ugus

t 2011

and

save

up to

€800

Learn strategies to help you with your broadband deployment from leading figures across Europe Christina Kelaidi, Head of Strategic Analysis, OTE

An excellent opportunity to exchange experiences with a lot of FTTx case studies presentedRoland Montagne, Director of Telecoms Business Unit, Idate

The ONLY 2011

event focussing on the

cost-effective delivery of

high speed broadband in

Eastern Europe50%OPERATORDISCOUNT

Register now: www.deliveringhighspeedbroadband.com

Delivering High Speed Broadband

Page 2: Delivering High Speed Broadband

Register now: +44 (0) 20 7368 9300

As the number of FTTH/B subscribers in Europe continues to increase thanks to a booming broadband market in Eastern Europe, it is imperative that telecoms and cable operators look for the most cost-effective options to deliver high speed broadband.

As a unique event in the Eastern European market, Telecoms IQ's Delivering High Speed Broadband will address the key issues facing operators as they deploy NGA networks to deliver the download speeds that their customers are demanding.

Take this opportunity to benefit from the knowledge gained and lessons learnt by your colleagues to further the success of your fibre deployment and ensure optimal customer-take up rates from your chosen NGA technologies.

Evaluate the role of VDSL as an alternative option for rapidly deploying high speed services and discover from your peers how to develop partnerships that can help fund your NGA network.

I am delighted to announce that your expert speaker panel will be led by:

Deutsche Telekom Romtelecom Telecom Italia Telekom Srbija Optimus Etisalat B.net Croatia OTE Telekom Slovenije CYTA

Reserve your place today and network with experts from across Europe and the Middle East who will help you to identify which NGA business models will deliver the best ROI.

I look forward to seeing you in Prague,

Samantha Aspinall Conference Producer - Delivering High Speed Broadband Telecoms IQ

P.S. Take advantage of the exclusive media centre where you will find podcasts, articles and case studies: www.deliveringhighspeedbroadband.com

Case studies not to be missed:

Establish how Optimus are successfully using their fibre networks to increase speed and develop tangible new services

Hear Telecom Italia compare the pros and cons of using GPON or Point-to-Point technologies in your FTTH deployments

Discuss with CYTA how state aid can be used to attract private investments for the development of broadband infrastructure

Hear Telekom Slovenije discuss the business case and funding options for deploying high speed broadband to rural areas

Discuss with B.net Croatia how to educate your customers of the benefits on FTTH to ensure optimum customer take-up rates

Benefit from the lessons learnt by OTE as they discuss their deployment of VDSL technologies to deliver high speed broadband across Greece

Take advantage of two highly targeted workshop days highlighting the challenges in deploying FTTH infrastructure and helping you to build a successful business case for your fibre deployment : www.deliveringhighspeedbroadband.com

Registration and refreshments will begin at 09.30. The workshop will take place between 10.00 and 16.00 with appropriate breaks for lunch and refreshments.

Assessing the dos and don'ts for a successful fibre projectLed by: Paolo Sebben, Chair, Business Committee, FTTH Council Europe

• Overcoming the challenges of deploying FTTH infrastructure • Discussing why and how to deploy fibre networks - Understanding the importance of preparing a well-structured model for your project • Evaluating the most frequently used business models for fibre projects - Which model is best for your fibre deployment? • Learning about existing case studies from the FTTH Council Europe

Pre-Conference Workshop: Monday 24th October 2011

PLUS

Media partners

Page 3: Delivering High Speed Broadband

For your booking enquiries you can e-mail us now: [email protected]

08.30 Registration and coffee08.55 Welcome address Samantha Aspinall, Conference Producer, Telecoms IQ09.00 Opening remarks from the Chair Followed by Speed Networking09.20 Scrutinising the status of fibre deployments across Eastern Europe • Evaluating the rise of FTTH deployments across Eastern Europe • Examining the use of different fibre technologies across Eastern Europe - Ethernet P2P - GPON - WDM-PON • Evaluating the results from some of the pilot fibre deployments across Eastern Europe - ROI - Customer take-up rates Roland Montagne, Director of Telecoms Business Unit, IDATE For a sneak peak of the topics that Roland will be discussing listen Telecoms IQ’s exclusive interview with him at www.deliveringhighspeedbroadband.com09.50 Learning from Deutsche Telekom how they have optimised the roll-out of their fibre network. • Understanding the business case behind Deutsche Telekom's NGA network • Assessing how Deutsche Telekom overcame the challenges of deploying multiple NGA technologies • Evaluating the successes that Deutsche Telekom have achieved so far in the roll-out of their fibre network - Customer take-up • Outlining the next steps for Deutsche Telekom in their fibre deployment • Evolution of PON technologies - Increasing customer take-up rates Dr. Dirk Bruer, Research Manager of Optical Access Networks and Project Manager of EU IP Project, Deutsche Telekom10.20 Establishing which NGA technology will deliver the best ROI when delivering high speed broadband • Assessing possible fibre technologies for delivering high speed broadband - G-PON - 10G-PON - 10GE-PON - WDMPON • Examining the option of using VDSL and VDSL2 for delivering high speed broadband • Identifying and understanding how to overcome the deployment challenges associated with different NGA technologies • Evaluating which NGA technology choices will provide the most future-proof solution to support the continuously growing demand for high speed broadband • Quantifying the costs of using different fibre technologies - Which technology will deliver the best ROI? For speaker announcements please visit www.deliveringhighspeedbroadband.com10.50 Morning refreshments11.20 Examining how B.net Croatia overcame the challenges of deploying FTTH in Croatia • Understanding the positive impact that an NRA can have when defining construction standards for FTTH • Outlining the targets for high speed broadband in Croatia • Determining who is ready to invest in open networks in Croatia • Identifying and managing the challenges of building a brand new network - Experiences from a CATV operator • Examining how to create awareness of FTTH in society - How do you ensure your customers know the benefits of FTTH and therefore ensure optimal customer take-up rates? Boris Stipetic, Network Planning and Design Manager, B.net Croatia11.50 Learning from Spectrum Net's large scale FTTx roll-out across Bulgaria In this presentation the Head of Project and Planning for Spectrum Net's Infrastructure Department will discuss why and how they used the latest PON technology in their FTTx infrastructure and will detail how they are cost-effectively delivering high speed broadband to customers across Bulgaria. Peter Dimov, Head of Project and Planning Infrastructure Department, Spectrum Net12.20 Evaluating the impact of Next Generation fixed access networks on energy consumption • Outlining the main features of FTTx architectures for NGA network deployments • Comparing and contrasting the two alternative solutions (GPON and Point-to-Point) for FTTH and highlighting the differences in terms of: - Space - Energy consumption - Environmental impact - Throughput • Introducing the 'Innovation Lab' developed by Telecom Italia at the end of 2010 • Analysing the long-term evolution of the total energy consumption of fixed access networks using the GPON or the Point-to-Point technology Dr. Gianluca Griffa, Project Manager, Telecom Italia

12.50 Lunch 13.50 Assessing the current growth in FTTH across Eastern Europe • Evaluating the current European FTTH and FTTB market • Forecasting future growth of FTTH led by Eastern European countries • Establishing how to overcome the challenges of FTTH deployment - Low penetration rates - Complexity of roll-out - Financing the deployment • Examining whether co-investment can be the key to successful large scale fibre roll-outs - Covering non dense areas • Determining how operators can achieve fibre maturity by 2020 Karin Ahl, Treasurer and Member of the Board, FTTH Council Europe14.20 Understanding why and how Portugal has become one of the most active FTTH markets in Europe • Establishing why Optimus chose GPON technology for their large scale fibre deployment • Outlining the latest developments in Optimus' FTTH project - What is next on the agenda? • Understanding the importance of customer satisfaction and engagement with your fibre project • Determining how Optimus have turned speed into tangible services to deliver optimal customer take-up rates Filipa Henriques, FTTH Program Manager, Optimus 14.50 Determining how NextGen Communications is deploying NGA fibre optic technologies • Understanding the business case for NextGen Communications’ FTTH deployment - Why FTTH? - What is their expected ROI? • Establishing how NextGen Communications overcame the challenges of deploying their FTTH network - Funding challenges - Technological challenges • Evaluating the success of NextGen Communications‘ FTTH deployment - What are the achieved and expected results? • Establishing how NextGen Communications are looking to evolve their strategy to keep up with growing demand for high speed broadband Giovanni Mircea Barroso, Head of Product Management, NextGen Communications15.20 Afternoon refreshments15.40 Justifying the business case for deploying fibre networks in rural areas • Identifying the technical and commercial issues that need to be considered when delivering high speed broadband to rural areas • Assessing the different options for funding high speed broadband in rural areas - Public partnerships - Private partnerships • Establishing the advantages of using advanced copper, wireless and satellite to deliver high speed broadband to rural areas - Cost - Customer experience • Evaluating how the deployment of high speed broadband in rural areas can help develop local businesses and communities Peter Lunar, Senior Network Engineer, Telekom Slovenije16.10 Establishing how to cost-effectively extend the reach of your high speed broadband • Understanding how the high speed broadband market is developing in Slovakia • Establishing the business case for delivering high speed broadband to rural areas in Slovakia • Determining which technologies can be used to cost-effectively deliver services to rural areas - Is fibre the best technology option for extending the reach of high speed broadband? Marcel Satanek, Corporate Development, Slovak Telekom 16.40 Examining the costs and benefits of using WDM-PON in fibre networks • Assessing the advantages and disadvantages of using WDM-PON - Determining the business case for using WDM-PON in fibre networks • Understanding how WDM-PON can be successfully used in various parts of the network - Access network - Metro network • Comparing and contrasting WDM-PON to GPON technologies - QoE - QoS - Costs Dr. Muneer Zuhdi, Director of Fixed Access Networks, Etisalat17.10 Discussing real world fibre business cases: lessons learned from building some of the fastest and most efficient fibre operations in the world • Creating the case for the world’s fastest broadband network - 1 gigabit available to all homes and businesses • Examining a start-up that has 120k subscribers and is now ranked 4th in the world for broadband service value • Developing the business case for a 20,000 cabinet deployment of FTTH • Establishing how to plan and implement a fibre network that successfully connects millions of homes Richard Jones, Partner, Ventura Team17.40 Closing remarks from the Chair17.50 End of conference day one

Conference Day One 25th October 2011

Drinks Reception

Page 4: Delivering High Speed Broadband

Register now: www.deliveringhighspeedbroadband.com

09.00 Registration and coffee09.30 Opening remarks from the Chair09.40 Evaluating the costs and benefits of different architecture and technology choices for NGA Networks • Quantifying the costs of different NGA technology choices and determining which delivers the most future-proof solution - PON -P2P • Assessing the benefits of using PON2 in your fibre network • Evaluating the success of NGA trials that have taken place across Eastern Europe - Determining how you can take best practice and integrate it into your NGA roll-out Ioannis Tomkos, Telecommunications Expert, Athens Information Technology Centre

10.10 Benefiting from the lessons learnt by OTE in their deployment of VDSL across Greece • Understanding the business case behind OTE’s deployment of VDSL and FTTB - Why not FTTH? • Evaluating the success of OTE’s VDSL deployment to date - Cost savings - Customer experience • Overcoming the regulatory challenges facing OTE in their VDSL deployment - Overcoming the challenge of having to stop retail VDSL services for 6 months • Forecasting how broadband investment is going to evolve for OTE • Establishing a progression path for OTE’s broadband deployment and determining how they plan to meet the standards set out in the Digital Agenda Dr. Christina Kelaidi, Head of Strategic Analysis and Regulatory Relations Department, OTE

10.40 Evaluating the role of DSL technologies in providing NGA: Is it a commercially viable alternative to fibre? • Assessing the long-term viability for using DSL to provide high speed broadband - Does it have the same reach and availability of high-speed broadband as fibre? • Identifying the costs associated with deploying VDSL solutions and comparing them to fibre network deployment • Determining the extent to which DSL can provide the levels of QoS and QoE that will be required to support forecast services and customer demand - Is the demand for bandwidth going to continue to rise? • Overcoming the challenges of deploying DSL technologies and establishing how to manage the resulting hybrid networks • Evaluating the potential for using DSL vectoring in NGA networks For speaker announcements please visit www.deliveringhighspeedbroadband.com

11.10 Morning refreshments11.40 Overcoming the challenges of delivering high speed broadband on a national scale and examining the pros and cons of ADSL deployment • Understanding the business case behind the €210m Governmental National Broadband Project • Overcoming the challenges that arose when rolling out the National Broadband Project - Design - Implementation • Evaluating the success of the co-funded National Broadband Project – What were the results? - What were the lessons learnt? • Discussing how state aid can be used to attract private investments for the development of broadband infrastructure • Examining the business case for CYTA’s ADSL deployment - Why did they not deploy FTTH? • Establishing how CYTA’s ADSL deployment extended the reach of their broadband • Assessing the role of ADSL deployment in rural areas Dr. Theodoros Mouroutis, Head of Strategy and Deputy Manager of Business Management Support, Cyta Hellas S.A.

12.10 Determining how to use duct sharing to support NGA services and high speed broadband • Overcoming the technical challenges of implementing duct sharing • Minimising the investment costs of NGA networks through the use of duct sharing • Understanding how to carry out duct sharing in the most cost- effective way possible • Assessing how competition is affected by duct sharing if the incumbent operator is asked to open up their ducts - Balancing investment with fair competition Steve Quinn, Senior Vice President, MaxCell Innerduct

12.40 Understanding how fierce competition in Romania is determining Romtelecom’s NGA technology choices and roll-out Hear Romtelecom detail the strategies they are adopting in the roll -out of fibre optic networks as they aim to give subscribers internet access at speeds of up to 100Mbps. Tomas Chadzivasilis, General Manager Voice and Internet Division, Romtelecom

13.10 Lunch14.10 Examining why and how to manage QoS and QoE as you migrate to an NGA network • Understanding the importance of QoS and QoE before, during and after the migration to an NGA network • Determining how much you should invest in QoS and QoE tools and technology for your NGA network • Establishing how fibre optic networks can improve the customer experience and increase ARPU - Evaluating which services are most likely to generate new revenue streams Edvin Skaljo, Head of Network Planning Department, BH Telecom

14.40 Panel Discussion: How do you promote new services and take advantage of increased bandwidth to maximise revenue generation? • How do you educate your customers in order to successfully promote new services and ensure optimal take-up? • How do you develop a sales and marketing strategy that successfully ‘sells more speed’ and delivers the best ROI? • How do you effectively price your products in order to increase customer ‘stickiness’ whilst achieving an ROI?

15.20 Afternoon refreshments15.30 Examining a co-investment approach to fibre deployment: is it the answer for delivering high speed broadband on a national scale? • Understanding how a co-investment approach to fibre deployment works in practice - What are the advantages and disadvantages of a co-investment model? • Determining who to partner with in your co-investment approach to fibre deployment - Operators - Municipalities - Regulators - Local communities - Private investors • Identifying and overcoming the challenges associated with a co-investment approach to deploying fibre networks - How much control does each investor have? Vicky Hanley-Emilsson, Chairman, ECTA

16.10 Establishing how T-2 achieved the right balance between infrastructure and regulated service competition when deploying their FTTH network • Comparing and contrasting business models and market experiences of new entrants and an incumbent superfast broadband provider • Determining how far parallel commercial roll outs of superfast broadband infrastructure lays the foundation for effective competition • Understanding how to effectively complement your NGA roll- out with wholesale local access regulatory remedies • Establishing the limitations of your NGA reach and determining how you can reconcile competition with public funding in order to achieve ubiquitous superfast broadband coverage Bostjan Makarovic, Chief Consultant, Aphaia Regulatory Consulting and Senior Representative, T-2 Slovenia

16.40 Determining how liberalising infrastructure can introduce new opportunities for delivering high speed broadband • Outlining the status of FTTH deployments to date across Serbia and Montenegro • Determining how regulation up to this point has hindered the deployment of high speed broadband • Understanding how liberalisation of the infrastructure market in January 2012 is going to create new opportunities for high speed broadband across Serbia and Montenegro - Easier to deploy FTTx infrastructure - More cost-effective deployments Slobodan Markovic, President, Centre for Internet Development Serbia and Montenegro

17.10 Closing remarks from the Chair17.20 End of conference

Conference Day Two 26th October 2011

COPYRIGHT Telecoms IQ 2011, Due to unforeseen circumstances the programme may change and IQPC reserves the right to alter the venue and/or speakers

Don’t forget to sign up for the workshops when registering for the conference!

www.deliveringhighspeedbroadband.com

For more information on: The conference programme and speaking opportunities, contact: Samantha Aspinall, Conference Producer, Telecoms IQ T: +44 (0) 20 7368 9419 E: [email protected]

Page 5: Delivering High Speed Broadband

Register now: www.deliveringhighspeedbroadband.com

Registration and refreshments will begin at 09.30. The workshop will take place between 10.00 and 16.00 with appropriate breaks for lunch and refreshments.

Building a successful business case for your fibre deploymentLed by: Richard Jones, Partner and Stefan Stanislawski, Partner, Ventura Team

This workshop will include high levels of interaction and help you to learn how to develop a realistic plan for your fibre business case. The workshop will also look at the role of other technologies, such as DSL and WiMAX, and assessing their part in your FTTx business plan. Ventura Team will focus on real world examples to scrutinise costs, issues and best practice.

• Assessing fibre strategies - Why is fibre so important? • Understanding the opportunities created by fibre and establishing where to deploy it • Deployment secrets of CAPEX and OPEX - calculating the costs and determining how to save money • Discussing why some fibre businesses are under-performing - How do you make sure that yours is a success? • Establishing how to get prices, marketing and services right to ensure an optimal customer take-up rate from your fibre deployment

Post-Conference Workshop: Thursday 27th October 2011

Who you will meet:Telecoms IQ's Delivering High Speed Broadband conference will bring together operators from across Europe and the Middle East. Come and meet Directors, Experts and Engineers of:• Next Generation Access • FTTx • FTTH • Technical Strategy • Access Networks • Broadband Services • Network Strategy • Network Planning

Western Europe - 29%Eastern Europe - 62%Scandinavia - 2%Middle East - 6%Other – 1%

Join Telecoms Networking Forum on LinkedIn

Sign up for the Telecoms IQ Newsletter: [email protected]

Follow Telecoms IQ @TelecomsForum on

Director Solutions Marketing, Alcatel-Lucent

Feedback from past sponsors:• Generate new, qualified leads • Demonstrate thought leadership • Network with key decision makers and influencers • Position your company brand front of mind • Stand out from vendor delegates • Secure a competitive advantage • Gain business intelligence for maximum client engagementFor more information on sponsorship opportunities please contact: Dale Harris, Project Manager, Telecoms IQ T: +44 (0) 20 7368 9867 E: [email protected]

“Everything that we’ve been promised has been delivered, so it’s been a great experience for us”

“It’s been a great event, it’s always a good size event for us which is a good chance for you to network, to meet a lot of people.”

“We have gained a high level of potential new leads and are really impressed with the quality of the delegates”

VP Product Marketing Optier

Director of Market Development EMEA Corning Optical Fiber

Sponsor Delivering High Speed Broadband to improve your business - Benefit from maximum networking, branding and thought leadership:

Sponsors

Page 6: Delivering High Speed Broadband

Pre-Conference Workshop: Monday 24th October Assessing the dos and don’ts for a successful fibre project Conference Programme: 25th-26th October Post-Conference Workshop: Thursday 27th October Building a successful business case for your fibre deployment

5 WAYS TO REGISTERTel: +44 (0) 20 7368 9300Fax: +44 (0) 20 7368 9301Post: your booking form to IQPC UK, 2nd Floor, 129 Wilton Road, London SW1V 1JZwww.deliveringhighspeedbroadband.comEmail: [email protected]

Conf

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3.00

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PAYmEnT mUST bE RECEIVEd PRIOR TO ThE COnFEREnCE

Please read the information listed below as each booking is subject to IQPC Ltd standard terms and conditions. Payment Terms: Upon completion and return of the registration form full payment is required no later than 5 business days from the date of invoice. Payment of invoices by means other than by credit card or purchase order (UK Plc and UK government bodies only) will be subject to a €65 (plus VAT) processing fee per delegate. Payment must be received prior to the conference date. We reserve the right to refuse admission to the conference if payment has not been received. IQPC Cancellation, Postponement and Substitution Policy: You may substitute delegates at any time by providing reasonable advance notice to IQPC. For any cancellations received in writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another IQPC conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the contract fee will be retained by IQPC for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. In the event that IQPC cancels an event for any reason, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of cancellation. In the event that IQPC postpones an event for any reason and the delegate is unable or unwilling to attend in on the rescheduled date, you will receive a credit for 100% of the contract fee paid. You may use this credit for another IQPC event to be mutually agreed with IQPC, which must occur within one year from the date of postponement. Except as specified above, no credits will be issued for cancellations. There are no refunds given under any circumstances. IQPC is not responsible for any loss or damage as a result of a substitution, alteration or cancellation/postponement of an event. IQPC shall assume no liability whatsoever in the event this conference is cancelled, rescheduled or postponed due to a fortuitous event, Act of God, unforeseen occurrence or any other event that renders performance of this conference impracticable, illegal or impossible. For purposes of this clause, a fortuitous event shall include, but not be limited to: war, fire, labour strike, extreme weather or other emergency. Please note that while speakers and topics were confirmed at the time of publishing, circumstances beyond the control of the organizers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, IQPC reserves the right to alter or modify the advertised speakers and/or topics if necessary without any liability to you whatsoever. Any substitutions or alterations will be updated on our web page as soon as possible. discounts: All ‘Early Bird’ Discounts require payment at time of registration and before the cut-off date in order to receive any discount. Any other discounts offered by IQPC (including team discounts) require payment at time of registration. Discount offers cannot be combined with any other offers.

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VEnUE: Andels Hotel, Prague Stroupežnického 3181/21, CZ-150 00 Prague 5, Czech Republic

ACCOmmOdATIOn: Travel and accommodation are not included in the registration fee, however a number of discounted bedrooms have been reserved at the andel’s Hotel Prague. Please call the hotel directly on Tel.: +420 296 889 688 and quote booking reference IQPC to receive your discounted rate, prices start from €125 including taxes, breakfast. There is limited availability so we do encourage attendees to book early to avoid disappointment. Alternatively for a further selection of hotels, please visit: www.4cityhotels.com/prague.html

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