DHL Trend Research

Delivering insight today. Creating value tomorrow.

TREND RESEARCH DHL

DHL Trend Research

WHY SHOULD WE LOOK INTO TRENDS? – FROG‘S DILEMMA

Inability or unwillingness of people to react to significant

changes that occur gradually

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HOW DO WE IDENTIFY TRENDS?

DHL Trend Research

DHL LOGISTICS TREND RADAR

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HOW DO WE ADD VALUE?

TREND REPORT

2 INNOVATION

CENTER EXHIBIT

3 PROOF OF

CONCEPT

4

TREND RADAR

1

DHL Trend Research

DHL Trend Research

3D PRINTING

UNMANNED AERIAL VEHICLES

LOW COST SENSOR TECHNOLOGY

AUGMENTED REALITY

SELF-DRIVING VEHICLES

BIG DATA

DHL Trend Research

BIG DATA & LOGISTICS - A PERFECT MATCH

Logistics = “Practical Arithmetic”

Every day, millions of shipments are tracked, creating

vast data sets that logistics providers have to manage

DHL Trend Research

BIG DATA USE CASES IN LOGISTICS

10

Resilience360 – The Supply Chain Risk Management Solution

Rates your supply chain risks

and resiliency, identifies risk

hot spots and recommends

suitable mitigations

Monitors your supply chain 24/7

for incidents, determines your

impact, filters relevant information

and triggers follow-up

24/7 Risk Control Towers

monitors your supply chain

business continuity, highlights

existing gaps and implements

efficient mitigation actions

Natural disasters, adverse weather, political unrest, cargo theft – all of these events can harm employees and cause disruption in

the supply chain.

DHL Resilience360 is a cloud-based platform that helps companies manage these risks by mapping their end-to-end supply chain, building

risk profiles and identifying critical hotspots, to ultimately initiate mitigation activities. In near-real time, the solution provides alerts on

incidents that could harm employees disrupt the supply chain. With this new risk management tool, Deutsche Post DHL supports both small

and large companies in maintaining and protecting their employees and business operations.

Risk Assessment Incident Monitoring Risk Response

Aug 13, 2015, 00:38: Explosion at Tianjin Port*

First reports confirm that a gas explosion has taken place

near the docks in Tianjin. Social media posts indicate a

large fire has occurred.

*Incident captured 2hrs earlier than any mainstream media outlets

11

Resilience360‘s Customers (excerpt)

Automotive Customer

12

Use Cases Auto Inbound to Manufacturing

04

Procurement LOGISTICS SCM / PRODUCTION

Supplier Qualification Risk Assessment

Supplier Audit

Logistic Monitoring

S&OP Planung New Vehicle Launch

B-Price = Logistic Costs A-Price = Parts Price C-Price = Risk

Material Costs

Supplier‘s supply chain costs

Pre-operations & sequence costs

Warehousing costs

Packaging costs

Taxes & fees

Transport costs

Supplier management method

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• Detailed location risk exposure analysis to

evaluate feasibility of existing business

continuity plans

• Important for strategic suppliers

• Resilience360 can support online audits

tailored to each location‘s risk exposure

• Monitoring of ex-works I2M logistics for external

disruptions

• Integrated with transport management system

• Monitoring can be done by DHL control tower to take

immediate action

WHICH SITES ARE

EXPOSED TO RISKS?

WHICH SITES ARE

ENDANGERED?

WHICH SITES CAN NOT

BE RECOVERED?

WHICH SITES NEED TO

WORK ON THEIR

RESILIENCY?

WHICH MITIGATION

MEASURES WILL

IMPROVE RESILIENCY?

• Critical new parts need to be delivered on time and

securely

• Resilience360 supports proactive lane assessments,

ensuring security on the route ahead

• Resilience360 can also monitor ongoing shipments.

(case study)

(case study)

External Threats

• Reoccuring event scenarios

• Big events (e.g. earthquake)

Adjust S&OP Plan

DHL Trend Research

3D PRINTING

UNMANNED AERIAL VEHICLES

LOW COST SENSOR TECHNOLOGY

AUGMENTED REALITY

SELF-DRIVING VEHICLES

BIG DATA

DHL Trend Research

DHL Trend Research

SMARTPHONE SENSORS

Latest smartphones consist of

more than 10 sensors

Upcoming sensors enable new

features

Ambient temperature

Relative humidity

Rotation vector

Depth sensor

DHL Trend Research

MICROSOFT KINECT TECHNOLOGY

Kinect

Developed by Microsoft in

cooperation with PrimeSenseTM

Used in context of Xbox 360 and

Xbox One gaming console

Movement and gesture

recognition is achieved via three

main sensors

Infrared projector and sensor

VGA camera

DHL Trend Research

USE CASES IN LOGISTICS

Automated inventory Load volume detection Volume recognition for single parcels/ pallets

DHL Trend Research

VOLUME MEASUREMENT IN A FREIGHT ENVIRONMENT

Pallet Volume Measurement

Kinect Sensor from Microsoft

gaming console being applied

for volume measurement in

logistics, helping to reduce

bottlenecks and delays caused

by pallet scanning

Stationary and mobile solution

successfully tested in DHL

Freight Distribution Center

DHL Trend Research

3D PRINTING

UNMANNED AERIAL VEHICLES

LOW COST SENSOR TECHNOLOGY

AUGMENTED REALITY

SELF-DRIVING VEHICLES

BIG DATA

DHL Trend Research

WHAT IS AUGMENTED REALITY?

DHL Trend Research

CURRENT AND UPCOMING DEVICES

Brother AirScouter

Epson Moverio BT-200 Google Glass Explorer

Kopin Golden-I 3.8 Lumus DK-40

META Spaceglasses 01

Motorola Solutions HC1 Omnivision OVP2200

Recon Jet Si14 GlassUp

Vuzix M100

Microsoft Hololens

DHL Trend Research

WHAT IS AUGMENTED REALITY?

Augmented

Warehouse

Future of

Transportation

Last-mile:

Future Postman

AUGMENTED REALITY IN LOGISTICS

1 2 3

DHL Trend Research

WHAT IS AUGMENTED REALITY?

DHL/RICOH PILOT - PROJECT SUMMARY

BACKGROUND

Joint initiative established between DSC BNL, CSI Trend Research and

Ricoh to prove whether smart glasses can be used for order picking in a

more cost effective manner than RF scanners and paper pick lists

Pilot lasted three weeks (Dec 2014) and covered the development of a

trolley picking solution using 2x Google Glass and Vuzix M100 in parallel

Trial took place using Ubimax’s server for batch upload/download of orders

at all 5 aisles within the D3 warehouse zone (approx. 1,000 SKUs)

BENEFITS FROM VISION PICKING

Productivity increase from increased speed/pick

Improvement of picking accuracy

Satisfied and engaged employees

Reduction in paper

Brand positioning for DHL as an innovation leader

SET-UP

Source: DHL Trend Research

DHL Trend Research

WHAT IS AUGMENTED REALITY?

USER INTERFACE EXPLAINED

Source: DHL Trend Research

2

1

DHL Trend Research

RICOH PILOT, DECEMBER 2014

Source: DHL Trend Research

DHL Trend Research

3D PRINTING

UNMANNED AERIAL VEHICLES

LOW COST SENSOR TECHNOLOGY

AUGMENTED REALITY

SELF-DRIVING VEHICLES

BIG DATA

DHL Trend Research

DHL Trend Research

3D PRINTING IN THE SUPPLY CHAIN

Today

Mass articles and production…

Complex production processes…

Warehouses stacked with products…

Global transport of products…

Tomorrow

… individualized articles and on demand production

… simplified and shortened production process

… software databases

… local production

DHL Trend Research

Spare Parts on Demand

The Digital Warehouse stores

CAD files and 3D prints spare

parts on demand reducing

inventory costs and increasing

lead times

Spare part on demand use case

piloted in technology sector using

professional 3D Printing

infrastructure

THE DIGITAL WAREHOUSE

DHL Trend Research

MAIN OBSTACLES SO FAR

Product Range

Quality Barriers

Cost Barriers

Liability Barriers

Intellectual Property Barriers

DHL Trend Research

3D PRINTING

UNMANNED AERIAL VEHICLES

LOW COST SENSOR TECHNOLOGY

AUGMENTED REALITY

SELF-DRIVING VEHICLES

BIG DATA

DHL Trend Research

DHL Trend Research

SELF-DRIVING VEHICLES IN LOGISTICS

Outdoor logistics operations 2 Warehousing operations 1

Line haul transportation 3 Last-mile delivery 4

Autonomous material

handling

Assisted order picking

Autonomous parking

and docking in yards

Transport of

containers and unit

load devices in

harbors and airports

Assisted highway

trucking

Highway pilot

Convoying

Fully autonomous

trucking

Support vehicles

Parcel station loading

Self-driving parcel

station

Autonomous shared

cars

DHL Trend Research

PROOF OF CONCEPT: ASSISTED ORDER PICKING

Complication Solution Situation

272.600 m² warehouse

offering a comprehensive

set of services for retail

customers

Main operations include

warehousing, order picking,

cross docking and value

added services

Self-driving vehicle pulls

picking carts and can follow

the order picker

Once the cart is full it gets

swapped autonomously

Order pickers manually

push or pull trolleys in an

uncomfortable way

High payload of up to

150kgs

Crowded and narrow

environment with long

distances to walk each day

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POTENTIAL SOLUTION?

DHL Trend Research

3D PRINTING

UNMANNED AERIAL VEHICLES

LOW COST SENSOR TECHNOLOGY

AUGMENTED REALITY

SELF-DRIVING VEHICLES

BIG DATA

DHL Trend Research

DHL Trend Research

UAVS @ DHL: POTENTIAL USE CASES

Surveillance Intralogistics Urban Delivery Rural Delivery

DHL Trend Research

PROOF OF CONCEPT, DECEMBER 2013

Parcelcopter flew at a height of

50 metres for one kilometre,

taking just two minutes to

complete its journey

Remote-controlled, the UAV

carried medical goods from a

pharmacy in the city of Bonn to

the company’s headquarters,

just across the Rhine River

DHL Trend Research

Souce: DHL

PROOF-OF-CONCEPT 2014

DHL Trend Research

PROOF OF CONCEPT, 2016

Proof of Concept in alpine

scenario (Bavaria)

New tilt-wing technology with

extended operating range and

payload

Integrate UAVs in existing

logistic processes (Packstation)

DHL Trend Research

THE FUTURE STARTS TODAY !

LET‘S SHAPE IT

TOGETHER