delivering mobile drupal to the enterprise

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Twitter: @matthewdorman Drupal.org: mdorman Email: [email protected] June 11, 2012 Delivering Mobile Drupal to the Enterprise

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Today’s mobile ecosystem is highly competitive and offers many challenges for organizations. To remain competitive and to ensure the best mobile user experience at the enterprise-level, organizations need to think of mobility not as a separate channel but rather an integrated one that has the unique ability to drive new growth and deepen customer relationships with brands. As such, organizations face enormous hurdles in deploying mobile content – including scalability, security, authentication, efficiency and cost. Further, they need to be able to deliver a clean, cohesive, and comprehensive experience to their consumers across all device types and distribution points albeit the complexity at the enterprise-level. Drupal provides the functionality and modules that can help your organization create a comprehensive platform that powers consumer interaction across the digital and mobile landscape. At NorthPoint, we have built one of the top 10 food applications available on the iPhone store; we created the mobile application for the #1 headache/pain reliever medicine; we developed the mobile strategy for the #1 children’s hospital in the U.S; we are in the process of building the Olympics site for a major network television; and we provided the 3G mobile launch site for one of the top wireless carriers. Matt Dorman, NorthPoint Senior Manager, will share insights from these and other real-world scenarios that will help set the example for mobile within the enterprise.

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Page 1: Delivering Mobile Drupal to the Enterprise

Twitter: @matthewdormanDrupal.org: mdorman

Email: [email protected]

June 11, 2012

Delivering Mobile Drupal to the Enterprise

Page 2: Delivering Mobile Drupal to the Enterprise

ABOUT NORTHPOINT Founded in 2003 Headquartered in New York with a second office in Boston 130+ employees split between offices Enterprise digital platform strategy & technology consulting firm Content Solutions Focus

Building Digital Platforms Selection and Recommendation of Technology Stacks Re-platforming CMSs and Content Migrations Mobile Websites and Applications Information Architecture and Content Strategy Website and Microsite Development Community Development / User-Generated Content Platforms Website Scalability / Performance Management Content Syndication and Video Serving

Page 3: Delivering Mobile Drupal to the Enterprise

MATT DORMAN

NorthPoint Senior Manager

Expertise Mobile Applications (iOS / Android apps) Editorial / Publishing Workflows Enterprise Web Content Management Content / Site Architecture Migrations

Page 4: Delivering Mobile Drupal to the Enterprise

OUTLINE

Mobile Stats Drupal Platform Mobile Stages Use Cases

University Paid Dynamic Content Large Hospital Prof Svc Company

Drupal Tools

Page 5: Delivering Mobile Drupal to the Enterprise

MOBILE PENETRATION

5

Mil

lion

s of

Ter

abyt

es p

er m

onth

1

2

3

4

0

Mobile traffic prediction

2014201320122011 20142009

425M Facebook mobile users, 2x more active than Desktop Twitter: Mobile revenue higher than Desktop

Opportunities Only 21% of Google’s

largest advertisers have a website that is optimized for mobile

Communicate directly with consumers

Additional Advertising Medium

Page 6: Delivering Mobile Drupal to the Enterprise

DRUPAL AS A MULTI-PLATFORM CMS Drupal is a multi-channel distribution platform

Targets desktops, mobile phones and tablets One content store for multiple platforms Flexible content model and template engine allows for:

Frequent content updates Responsive design User generated content / user feedback

Available Tools Mobile Themes Services Mobile Tools WURFL Context Module

Page 7: Delivering Mobile Drupal to the Enterprise

MOBILE STAGES

Page 8: Delivering Mobile Drupal to the Enterprise

USE CASE: UNIVERSITY

Platform-agnostic Information Architecture Consistency of design across platforms is important No specific contextual mobile functionality The University of the Arts mobile traffic has tripled Winner: Webby People’s Voice Award

Page 9: Delivering Mobile Drupal to the Enterprise

USE CASE: PAID DYNAMIC CONTENT

Feed Your Apps Web Service Powered by Drupal Authentication Sync Content for Offline Usage Read and write to Drupal Case Study: Eat This, Not That!

FROM A BOOKTO A WEBSITE

TO A $4.99 iPHONE APP

Page 10: Delivering Mobile Drupal to the Enterprise

USE CASE: LARGE HOSPITAL

Highly-contextual mobile site Navigation through campus Make simple appointments through mobile Shared content store Strip down some desktop functionality

Complex Information Architecture

Reuse of content needed Doctors’ contacts Divisions General information

Mo

bile

sp

eci

ficContent Volume

Page 11: Delivering Mobile Drupal to the Enterprise

USE CASE: PROFESSIONAL SERVICES COMPANY Focus on crucial information

Company information Contact details

Use cases No specific contextual functionality User tasks are similar as on desktop Need for very high usability and nice

design Good responsive design must attract

customers

Page 12: Delivering Mobile Drupal to the Enterprise

HELPFUL TOOLS

ModulesMobile ToolsWURFLViews JSONServicesContextThemesOmegaAdaptiveThemeOthergroups.drupal.org/mobileDrupal 8 Drupal is a registered trademark of Dries Buytaert.

Page 13: Delivering Mobile Drupal to the Enterprise

New York Office130 W 42nd Street, 5th Floor,

New York, NY 10036212.819.1700

www.northps.com

@northps