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Delivering Technology with a Human Touch Danette Maurino Enterprise Account Manager Private | Confidential | ©CBT 2018

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Page 1: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Delivering Technologywith a Human Touch

Danette MaurinoEnterprise Account Manager

Private | Confidential | ©CBT 2018

Page 2: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Who We Are

Our ApproachOur VisionCustomer Success Experience

Practice Areas

Agenda

Overview

Partnerships

Introducing Nimble StorageHPE Storage Portfolio“App-Data Gap”

Closing the App-Data GapTop Contributors Beyond Storage

Non-Stop Availability

Causes

InfoSight

Protect Against DowntimePredict & SimplifyVisibility Beyond Storage

Why Nimble?Predictive and SimpleMeasurable BenefitsAll-Flash ArraysAdaptive-Flash ArraysSecondary Flash ArraysNimble Cloud VolumesBusiness Model

Private | Confidential | ©CBT 2018

Page 3: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

World Class EngineersIndustry-Leading PartnershipsAward-Winning Solutions

Premier Technology Solutions ProviderDiverse Woman-Owned Business

Private | Confidential | ©CBT 2018

Page 4: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Asset Intelligence

Connecting devices, data & systems for enabling

generation next

Analytics & HPC

Enabling enterprise insights with powerful,

efficient solutions

IT Supply ChainOptimization

Providing the expertise to navigate the increasingly

complex supply chain

Hybrid IT

Transforming your business platforms for

agility & flexibility

Private | Confidential | ©CBT 2018

Premier Technology Solutions Provider Industry-Leading Partner Ecosystem

Delivering Technologywith a Human Touch

Page 5: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

CBT Customer Success Experience

Private | Confidential | ©CBT 2018

Page 6: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

CBT Customer Success ExperienceWorkshops

and Strategy

Follow proven approach to grasp

Asset Intelligence & its role in growing your business.

Ideation and Creation

Re-Imagine the customer experience

in ways that are customer centered &

market-relevant.

IntelligenceKickstart

Build core building blocks of Asset

Intelligence solution to accelerate

business value.

Proof of Value

Quickly demonstrate end-to-end

functionality & validate technical

decisions.

Demonstrate and Deliver

Drive time to market & rapidly respond to

change using a lean/agile build of

viable features.

Managed Operations

Provide application managed operations

to run, scale & support your

production solution.

Private | Confidential | ©CBT 2018

Page 7: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Key Partnerships

*Over 65 partnerships in totalPrivate | Confidential | ©CBT 2018

Page 8: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Introduction toHPE Storage PortfolioCarl Anderson – Director, Solution Services

Page 9: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Introducing the industry’s most complete flash portfolio

3PARMost flexible –

unified storage for the all-flash datacenter

Nimble StorageSimplest –

predictive and cloud-ready

all-flash and hybrid flash storage

MSA and StoreVirtualMost affordable –

storage for the performance needs

of small sites

SimpliVityHyperconverged –software-defined infrastructure that

makes hybrid IT simple

XP7Extreme availability –lowest in class TCO

for enterprise consolidation

The right flash platform at the right economics with the right level of protection for any customer

Page 10: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Introduction toNimble StorageDion Padilla – Systems Engineer

Page 11: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Hybrid IT

The right flash storage can help your business accelerate time to value

Built-in data analysis& contextually aware

Beacons, sensors and geo-positioning

Ubiquitous connectivity

Reliable performance& experience

Adaptive trust security

Mobile users, apps and devices

Security & resilience built-in Containerized, automated

and orchestrated

Intelligent Edge

Your Apps& Data

Driven by agile DevOps

Flexibleconsumption

Alwaysworkload optimized

Ecosystem of innovation partners

Page 12: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

To ensure that technology slow-downs don’t impact your business…

DataApps

Page 13: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

“The App-Data Gap”

To ensure that technology slow-downs don’t impact your business…

Page 14: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Technology slow-downs impact IT as well

Huge CAPEX investments

Just go to the Cloud?

How do I solve the problem?

Vendor finger pointing

Weeks to provision

Forklift upgrades

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What causes this “App-Data” gap?

Source: InfoSight analysis across Nimble customer base

Cross-stackBest Practices

54%Non-Storage

46%Storage

Cross-stack Resource Contention

Cross-stack Interoperability

StorageRelated

Storage

Network

Compute

VM/Container/DB

Page 16: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Closing the App-Data Gapwith Predictive Analytics

Page 17: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Closing the app-data gap

Multicloud Flash Fabric

InfoSightPredictive Analytics

Reliably Fast

Cloud-ready

Radically Simple

Page 18: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Over Half of Problems Happen Outside Storage

Top problems contributing to the App-Data Gap

Storage related1

2 Configuration issues

3 Interoperability issues

4 Non-storage best practices impacting performance

5 Host, compute, VM

46%

7%

28%

8%

11%

Source: InfoSight analysis across more than 7,500 customers

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Predictive Analytics Close the App-Data Gap

Cloud-based Predictive Analytics

>10,000 customersMillions of virtual objects under continuous monitoring

Millions of Sensors collected every second across installed-base Global

LearningCross-Stack Telemetry

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Non-Stop Availability with InfoSight Predictive Analytics

Issues detected before you do

Prevent issues and avoid downtime

Cross-stack rapid root cause analysis

Predict future needs and simplify planning

Measured uptimePredictive

Analytics

Multi-tenant SaaS Portal

Hold time to speak to level 3 engineer

<1minuteInoculate install base once

issue found

Page 21: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

InfoSight Protected Against Application Downtime

Impact ResultSolution

Hypervisor bug would knock volumes offline during Nimble

OS update—huge business impact due

to downtime

Application downtime prevented by requiring

the hypervisor fix be applied before update

Arrays linked to hypervisors with the affected builds were

blacklisted from updating the array

OS— the hypervisor vendor was notified

Hypervisor abruptly took volumes offline during array update! Issue

Page 22: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Predict Future Needs and Simplify Planning• Accurately forecasts future capacity,

performance and bandwidth needs

• Prescriptive guidance ensures optimal long-term performance

• Predicts performance hotspots and tells you how to avoid them

• Eliminates planning guesswork

Leverage predictive analytics to identify future needs and potential hot-spots specific to your environment, with prescriptive guidance to ensure optimal long-term performance

Correlation figures out what is causing the problem

Page 23: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

InfoSight Simplifies Complex Planning

What is our current growth rate?

Which Applications are consuming storage?

When will we likely need more capacity?

How do we report back to the business?

Key Insights

Page 24: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

InfoSight VMVision gives visibility up to the VM layer

Visibility Beyond Storage

Determine VM latency factors: storage, host or network

Take corrective action on noisy neighbor VMs

Reclaim space from underutilized VMs

InfoSight VMVision pinpoints VM-related issues

Page 25: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Flash alone is not enough

What options are available today?

(Hyper) ConvergenceFlash

The app-data gap still remains

Simplifies Deployment and Management

Addresses Storage Performance

Black Box Penalty

Cloud

IncreasesAgility

Page 26: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Now the Nimble approach is radically different: making storage predictive

Global Learning

Cross-Stack Telemetry

Cloud-based Predictive Analytics

Page 27: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Making storage predictive makes it radically simple

Global Learning

Cross-Stack Telemetry

Cloud-based Predictive Analytics

PredictiveAnalytics

Storage

Network

Compute

VM/Container/DB

Millions of sensor data points every second

from across the infrastructure stack

Page 28: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

86% Issues automatically opened and solved

Predicts and prevents problems

The benefits of radical simplicity are clear and measurable

>99.9999% Measured availability

Global visibility and learning

54% Cases solved

outside of storage

Support you actually like

Page 29: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

The benefits of the Multicloud Flash Fabric

*NCV is currently only available in the US through the Nimble Storage sales channel.

Reliably Fast

Cloud Ready

Radically Simple

With Nimble Cloud Volumes*Highest

Net Promoter Score in the

storage industry

Page 30: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Nimble Storage product family overview

Performance(IOPS)

Capacity(Effective TBs)

All Flash ArraysAF series

Adaptive Flash ArraysCS series

Secondary Flash ArraysSF series

Storage Tier Primary storage Secondary storage

High performance primary workloads

Other primary workloads

Veeam, DR, dev/test, other secondary apps

Usage/ Workloads

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All Flash Arrays – for high-performance primary workloads

All-Flash Performance and Scalability

Absolute Resiliency

• Scale-up and scale-out• Always-on data services• Automatic QoS controls/limits

33%-66% less TCO

• 20% more usable capacity• Backup/DR at 1/3 of the cost

• >99.9999%

Page 32: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Twenty percent more usable capacity than other vendors

Plus more from:Thin provisioning & Zero copy clones

Variable blockdeduplication

Variable block compression

Zero pattern elimination

5X or more Data Reduction*

*Actual savings are data dependent.

Nimble starts with 20% more Usable Capacity

Efficient, elegant flash layout

Page 33: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Absolute resiliency made simple

Greater than 6-Nines availability as measured across the Nimble installed base

6-NinesAvailability

Application-granular encryption and secure data shredding

SmartSecure Encryption

Tolerate three simultaneous drive failures plus intra-drive parity and integrated sparing

Triple+ Parity RAID

Backup more frequently and recover faster with application consistent snapshots and replication

Integrated Data Protection

Page 34: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Adaptive Flash Arrays – Hybrid flash for other primary workloads

Adaptive Performance and Scalability

Absolute Resiliency

• Scale-up and scale-out• Always-on data services• Automatic QoS controls/limits

Efficient hybrid architecture

• >99.9999%

• 5X lower footprint• More efficient than other hybrids• Unconstrained by diskAdaptive Service Levels

Dynamically Configurable Radically Simple

• Auto Flash Mode• All Flash Mode• Minimal Flash Mode

Page 35: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Adaptive Flash Arrays – Flash performance for less

• Defies the physics of disk by writing to disk at flash speed

• Suits cost-effective and dense NL-SAS drives

Thousands of random blocks are protected in NVRAM

And written to disk in large sequential stripes

Page 36: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Adaptive Flash Arrays – Built-in efficiency…you do nothing!

Flash read performance with only 5-10% flash capacity

DISK

FlashCache

Advanced flash endurance management

1/2 the cost and footprint of eMLC flash

100% flash available for use

Zero overhead

50% or more usable flash capacity vs legacy hybrid

Page 37: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Simple replication between arrays for one-third the cost!

Advanced flash endurance management

1/2 the cost and footprint of eMLC flash

Application-consistent backups• Protect frequently• Recover rapidly from online backups

Backup, DR and Secondary Apps• DR down to 5 min RPO• Retain for months cost-effectively• Easy Test/Dev with cloning

Nimble All Flash Array Nimble Adaptive or Secondary Flash Array

Page 38: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Secondary Flash Arrays – Put your backup data to work

Run Real Workloads on Secondary Storage

Simplify Operations

• Inline dedupe & compression• Zero copy clones• Fast verification

Shrink Backup & Recovery Windows• Near-instant restore• Near-instant DR• Near-instant backup

• Validated & optimized for Veeam• Power of InfoSight• >99.9999% availability

Converged and Integrated for Radical Simplicity

Page 39: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Eliminate backup and recovery windows and avoid production application impact Near-instant snapshots, near-instant item- and system-level restores, and near-instant DR

Cost-effective for data protection but powerful enough to run real workloadsAlways-on deduplication and compression to optimize capacity plus zero-copy cloning and flash optimized performance for applications like dev/test, QA, analytics, and more

Secondary Flash Solution with Veeam

Works with Veeam and flash arrays from any vendor for or use native replication with Nimble StorageUse with Veeam backup software with any primary storage or with Nimble primary storage (with or without Veeam). Solution available single-source from HPE.

Backup & Replication Software

Primary storage,Nimble or Non-Nimble

Tested with Veeam Backup & Replication v9.5

Page 40: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Nimble Cloud Volumes: Enterprise-grade, multicloud storage service for running your applications in AWS and Azure

Cloud Compute

Multicloud Storage

NCV for storage, AWS/Azure for compute

Close-proximity to AWS & Azure data centers

Nimble-run cloud, built on Nimble technology

*NCV is currently available in the US only

Page 41: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Easy Mobility

Cloud on-ramp Multicloud No lock-in

Global Visibility

Cloud and data center visibility

Predict, recommend, and optimize

Predict and prevent issues

Enterprise-Grade

Simple and reliable Data protection Copy data management

Nimble Cloud Volumes—Simple mobility and visibility, easy cloud on-ramp

Easy Cloud On-Ramp

Page 42: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Getting started is as simple as logging in!

Page 43: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Option for New Free Controller After 3

Years

Radically simple Timeless Storage Business Model

All Inclusive Software Licensing

Flat Support Pricing

No Forklift Upgrades

Satisfaction guarantee*

Future-proofed For Newer

Technologies**

*See: https://www.nimblestorage.com/technology-products/timeless-storage/**See: https://www.nimblestorage.com/technology-products/timeless-storage/timeless-guarantee/

Page 44: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Ready for a radically simple approach to flash storage?

Multicloud Flash Fabric

InfoSightPredictive Analytics

Reliably Fast

Cloud Ready

Radically Simple

Page 45: Delivering Technology - CBT€¦ · Delivering Technology with a Human Touch. CBT Customer Success Experience. Private | Confidential ... Cross-Stack Telemetry. Non-Stop Availability

Danette Maurino – Enterprise Account ManagerCarl Anderson – Systems Architect | Dion Padilla – Systems Engineer

Thank you!

[email protected] | 888.241.7585 | www.cbtechinc.com