delivery plan sit30616 certificate iii in hospitality plan – sit30616 certificate iii in...

Delivery Plan – SIT30616 Certificate III in Hospitality

Timetable: SIT30616 – new learners V1/2017 NOTE: Subject to change at short notice P a g e | 1

SUMMARY OF COURSE HOURS – New Learners

*Barista Total Learning Hours and Total Assessment Hours do not include FSS units of competency in calculation

** Work experience 36 x 4hr shifts – Statements of Attainment for the Customer Service cluster and/or the SIT30616 Certificate III in Hospitality qualification cannot be

issued until all shifts are completed and the logbook and supervisor report is returned for review and marking by BHA.

Learning Activities Total Hours

Customer Service


WHS


Barista*

Face to face classes 52 Face to face classes 12 Face to face classes 30

Online learning 28 Online learning 6 Online learning 14

Site Visits 15 Site Visits 15

Project 50 Case study 5 Project 7

WeChat 20 WeChat 8 WeChat 6

Reading – blog/magazine/etc 4

YouTube 8 YouTube 5 YouTube 12

Pdf companion online 35.5 Pdf companion online 10 Pdf companion online 11

36 X 4hr Shifts** 144 TOTAL LEARNING HOURS 46 TOTAL LEARNING HOURS 95

TOTAL LEARNING HOURS 356.5

Assessment Activities Total Hours

Customer Service


WHS


Barista

Briefing by assessor 2 Briefing by assessor .5 Briefing by assessor .5

Reading instructions 2 Reading instructions .5 Reading instructions .5

Multiple Choice online 35.5

Multiple Choice online 6


Short answers online Short answers online Short answers online

Practical observation 12 Practical observation 1 Practical observation 4

Debrief by assessor 3 Debrief by assessor .5 Debrief by assessor 1

TOTAL ASSESSMENT HOURS 54.5

TOTAL ASSESSMENT HOURS 8.5 TOTAL ASSESSMENT HOURS 20




Information Access


Coaching


FSS

Face to face classes 12 Face to face classes 24 Face to face classes 12

Online learning 8 Online learning 6 Online learning 18

Site Visits 3

Project 5 Project 10 Case Study 5

WeChat 3 WeChat 4 WeChat 2

YouTube 8 YouTube 4

Pdf companion online 12.5 Pdf companion online 5.5 Pdf companion online 21.5

TOTAL LEARNING HOURS 40.5 TOTAL LEARNING HOURS 57.5 TOTAL LEARNING HOURS 65.5


Information Access


Coaching


FSS

Briefing by assessor .5 Briefing by assessor 4 Briefing by assessor .5

Reading instructions .5 Reading instructions 4 Reading instructions .5



Multiple Choice online 16.5

Short answers online Short answers online Short answers online

Practical observation 3 Practical observation 8 Practical observation 4

Debrief by assessor .5 Debrief by assessor 4 Debrief by assessor .5

TOTAL ASSESSMENT HOURS 14.5 TOTAL ASSESSMENT HOURS 28 TOTAL ASSESSMENT HOURS 22




Bar

Calculation of Times

(due to English as Second Language)

Learning Activities not included on

schedule as times/days are flexible

Face to face classes 70 PDF reading – 1 page per 10 minutes Site Visits – see attached 2017 schedule example

Online learning 24 Multiple Choice questions – 1 question per 5 minutes WeChat

Site Visits 26 Short Answer questions – 1 question per 15 minutes YouTube

Project 40 Research questions – 1 question per 120 minutes Reading – blog/magazine/etc

WeChat 13 Online learning – 1 section per 2 hours

Reading – Australian Wine Guide 50

YouTube 22 LEARNING ACTIVITIES

Pdf companion online 92.5 Structured Supervised Instruction Structured unsupervised activities

TOTAL LEARNING HOURS 337.5 Face to Face (F2F) training Online learning

Site visits Project


Bar

Reading – blog/magazine/Australian Wine Guide

Briefing by assessor 2 WeChat

Reading instructions 2 YouTube

Pdf companion online

Short answers online 34 Shifts – 36 x 4hr (customer service cluster)

Practical observation 13

Debrief by assessor 2

TOTAL ASSESSMENT HOURS 53



Qualification Code SIT30616 Qualification Name Certificate III in Hospitality Version 1/2017

Term 1/2018 Group Ref# 2018/A

Location Lvl 3, 480 George Street Trainer Ruby Zhu or Erwin Lange Term Dates TBA

Additional Information Extra Barista practice available every Sunday 11am – 5pm when BHA venue is open (no extra cost)

Cohort New learners

Break Times Break times are flexible depending on agreement of students with trainer each day

Online Resources Time has been allocated after face to face (F2F) class to start, continue and/or complete the online section for the unit(s) of competency. The student can

complete this at BHA venue using their computers or at home.

Week Details Monday Tuesday Wednesday Thursday Friday Saturday Sunday

1 10am – 2pm

WHS (F2F)

SITXWHS001 Participate in

safe work practices

SITXWHS001 online: Section 1 (2hr)

10am – 2pm

Customer Service (F2F)

BSBWOR203 Work

effectively with others

BSBWOR203 online:

Section 1 (2hr)

Office open 1-7pm

Start PDF reading – BSBWOR203 – 52

pages (8.5hr)

Start PDF reading –

SITXWHS001 – 58 pages (10hr)

Office open 11am -

5pm

Support Services

2 Start SITXWHS001

Case study (5hr) 10am – 2pm

WHS (F2F)

SITXWHS001 Participate in safe work practices

SITXWHS001 online:

Section 2-3 (4hr)

10am – 2pm


BSBWOR203 Work effectively with others

BSBWOR203 online:

Section 2 (2hr)

Office open 1-7pm

Office open 11am -

5pm

Support Services




3 PROJECT start –

50hr

(customer service)

Complete PDF

reading –

SITXWHS001

Submit SITXWHS001 Case study

10am – 3pm

WHS (F2F)

SITXWHS001 Participate in safe work practices

Includes Assessment –SITXWHS001 Participate in

safe work practices – Practical (1hr)

SITXFSA001 online: Section 1 (2hr)

10am – 2pm


BSBWOR203 Work effectively with others

BSBWOR203 online: Section 3 (2hr)

Office open 1-7pm


SITXFSA001 – 56 pages (9.5hr)

Office open 11am -

5pm

Support Services

4 Complete PDF

reading – BSBWOR203 Submit Assessment

SITXWHS001 Participate in safe work practices – Multiple Choice,

Short Answers (6hr)

10am – 2pm

FSS (F2F)

SITXFSA001 Use Hygienic practices for food safety

SITXFSA001 online: Section 2 (2hr)

SITXFSA002 online: Section 1-2 (4hr)

10am – 2pm


SITHIND004 Work effectively in hospitality

service

Assessment – 2pm-6pm BSBWOR203 Work effectively with others –

Practical (4hr)

Office open 1-7pm

Submit Assessment

BSBWOR203 Work effectively with

others - online Multiple Choice & Short Answers (5hr)


SITHIND004 – 54 pages (9hr)

Office open 11am -

5pm

Support Services

5

Complete PDF

reading – SITXFSA001

AND

Start PDF reading – SITXFSA002 – 76 pages (12.5hr)

10am – 2pm

FSS (F2F)

SITXFSA001 Use Hygienic practices for food safety

And

SITXFSA002 Participate in safe food handling

practices

SITXFSA001 online: Section 3-4 (4hr)

SITXFSA002 online:

Section 3-4 (4hr)

10am – 2pm



service

SITHIND004 online: Section 1 (2hr)

Office open 1-7pm

Start SITXFSA001 and SITXFSA002 Case study (5hr)

Office open 11am -

5pm

Support Services




6 Complete PDF

reading –

SITXFSA002

Submit Assessment

SITXFSA001 Use

Hygienic practices for food safety – Multiple Choice, Short Answer &

Research questions (12hr)

10am-2pm

FSS (F2F)

SITXFSA002 Participate in safe food handling practices

Assessment – 2pm-6pm

SITXFSA001 Use Hygienic practices for food safety –Practical AND SITXFSA002 Participate in safe food

handling practices – practical (4hr)

SITXFSA002 online:

Section 5-6 (4hr)

10am – 2pm


SITHIND004 Work effectively in hospitality service

SITHIND004 online:

Section 2-3 (4hr)

Office open 1-7pm

Submit SITXFSA001

and SITXFSA002 Case study


SITHFAB005 – 66

pages (11hr)

Office open 11am -

5pm

Support Services

7 Submit Assessment

SITXFSA002 Participate in safe food handling

practices – multiple choice, Short Answers (4.5hr)

11am – 5pm

Barista (F2F)

SITHFAB005 Prepare and serve espresso coffee

SITHFAB005 online: Section 1-2 (4hr)

10am – 2pm



service

SITHIND004 online: Section 4 (2hr)

Office open 1-7pm

Start PROJECT – 7hr (coffee) to be done in own time

Office open 11am -

5pm

Support Services

8 Complete PDF

reading – SITHIND004

Submit Assessment

SITHIND004 Work effectively in hospitality service - online Multiple

Choice & Short Answers (10.5hr)

11am – 5pm

Barista (F2F)



10am – 2pm


SITXCCS006 Provide service to customers

Assessment – 2pm-6pm SITHIND004 Work effectively in hospitality service – Practical (4hr)

SITXCCS006 online: Section 1-2 (4hr)

Office open 1-7pm

Start Didasko PDF

reading – SITXCCS006 – 66 pages (11hr)

Office open 11am -

5pm

Support Services




9 11am – 5pm

Barista (F2F)



10am – 2pm



SITXCCS006 online: Section 3-4 (4hr)

Office open 1-7pm

Office open 11am -

5pm

Support Services

10 TERM 1 BREAK – OFFICE CLOSED

11 TERM 1 BREAK – OFFICE CLOSED







Cohort New learners

Compulsory Work

Experience Provide learners with “Logbook” to be completed by student and manager/supervisor.

Shift required 36 x 4hr. If doing an 8hr shift that is considered two shifts.

Shift Options –

Option 1: can complete all 36 x 4 shifts in Term 2 break;

Option 2: can complete 50% of shifts in Term 2 break and 50% in Term 3 break

Option 3: can complete all 36 x 4 hour shifts in Term 3 break


Online Resources Time has been allocated after face to face (F2F) class to start, continue and/or complete the online section for the unit(s) of competency. The student can



12 11am – 5pm

Barista (F2F)

SITHFAB005 Prepare and

serve espresso coffee

SITHFAB005 online: Section 7 (2hr)

Complete PDF reading –

SITHFAB005

10am – 2pm


SITXCCS006 Provide service

to customers

SITXCCS006 online: Section 5 (2hr)

Office open 1-7pm

Start reading PDF SITHFAB002 – 180

pages (30hr)

Office open 11am -

5pm

Support Services

2pm-5pm



Week

Details Monday Tuesday Wednesday Thursday Friday Saturday Sunday

13 Complete PDF

reading – SITXCCS006

11am – 5pm

Barista (F2F)

SITHFAB005 Prepare and serve espresso coffee – Latte Arts

10am – 2pm



Office open 1-7pm


SITXCOM002 – 42 pages (7hr)

Office open 11am -

5pm

Support Services

14 Submit Assessment

SITHFAB005 Prepare and serve espresso coffee – Multiple Choice and

Short Answer (14hr)

Submit

Assessment SITXCCS006 Provide service to customers –

online Multiple Choice & Short Answer (13hr)

10am – 2pm

RSA (F2F)

SITHFAB002 Provide responsible service of alcohol – includes online

learning

Assessment – 2pm-6pm SITHFAB005 Prepare and

serve espresso coffee – Practical (4hr)


10am – 2pm


SITXCOM002 Show social and cultural sensitivity

Assessment – 2pm-6pm

SITXCCS006 Provide service to customers – Practical (4hr)

SITXCOM002 online: Section 1-2 (4hr)

Office open 1-7pm

PROJECT for coffee cluster due to be submitted by Friday

7pm via email to >>>>>>>

Start RSA project -

5hr

Office open 11am -

5pm

Support Services

15 Complete PDF

reading – SITXCOM002

AND

SITHFAB002

10am – 2pm

RSA (F2F)

SITHFAB002 Provide responsible service of alcohol – includes online

learning

Start Assessment - 2pm - 6pm SITHFAB002 Provide

responsible service of alcohol - Multiple Choice & Short Answer (complete at home if required) (11hr)


10am – 2pm


SITXCOM002 Show social and cultural sensitivity

Assessment – 2pm-6.30pm

SITXCOM002 Show social and cultural sensitivity – Multiple Choice & Short

Answer (7hr)

Office open 1-7pm

PROJECT for Customer Service cluster due to be

submitted by Friday 7pm via email to >>>>>>>

Office open 11am -

5pm

Support Services

Submit Assessment - SITHFAB002 Provide

responsible service of alcohol - Multiple Choice & Short

Answer



Week


16 Start PDF reading –

SITXHRM001- 34 pages (5.5hr)

PROJECT for RSA

cluster due to be submitted by Tuesday 5pm via email to >>>>>>>

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching others in job skil ls (theory)

SITXHRM001 online:

Section 1 (2hr)

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching others in job skil ls (practical)

Includes practical

assessment (2hr)

Office open 1-7pm

Office open 11am -

5pm

Support Services

17 Start PROJECT –

10hr

(Coaching cluster)

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching others in job skil ls (theory &

practice)

SITXHRM001 online: Section 2 (2hr)

10am – 2pm

Coaching (F2F)


Includes practical assessment (2hr)

Office open 1-7pm

Office open 11am -

5pm

Support Services

18

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching others in job skil ls (theory & practice)

SITXHRM001 online: Section 3 (2hr)

10am – 2pm

Coaching (F2F)


Includes practical

assessment (2hr)

Office open 1-7pm

Office open 11am -

5pm

Support Services

19 Complete PDF

reading – SITXHRM001

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching

others in job skil ls (theory & practice)

Assessment - 2pm - 6pm SITXHRM001 Coaching

others in job skil ls - Multiple Choice & Short Answer - complete at home (8hr)

10am – 2pm

Coaching (F2F)

SITXHRM001 Coaching

others in job skil ls (practical)


Office open 1-7pm

Office open 11am -

5pm

Support Services

Submit Assessment - SITXHRM001 Coaching others in job skil ls - Multiple

Choice & Short Answer



Week


20 10am-2pm

Optional – catch up on training and/or assessment

Start PDF reading – SITHFAB010 – 80 pages

(13.5hr)

PROJECT Coaching cluster due to be submitted by Thursday 5pm via email to >

Office open 1-7pm


3pm-7pm

Bar (F2F)

SITHFAB010 Prepare and serve cocktails

Office open 11am -

5pm

Support Services

21 TERM 2 BREAK – Office OPEN


23-28 TERM 2 BREAK – Office CLOSED

Work experience - Option 1: complete all 36 x 4hr shifts during this break

- Option 2: complete 50% of 36 x 4hr shifts during this break and 50% during Term 3 break









Cohort New learners

Compulsory Work

Experience Provide learners with “Logbook” to be completed by student and manager/supervisor.

Shift information


Online Resources Time has been allocated after face to face (F2F) class to start, continue and/or complete the online section for the unit(s) of co mpetency. The student can




SITHGAM001 – 67 pages (11hr)

10am-2pm

Optional – catch up on training and/or

assessment

10am-4pm

Bar (F2F)

SITHGAM001 Provide

responsible gambling services

AND

Start reading - Australian

Wine Guide – 300 pages (50hr)

Office open 1-7pm


3pm-7pm

Bar (F2F)

SITHFAB010 Prepare and serve cocktails

Office open 11am -

5pm

Support Services

32 Start Cocktails

PROJECT (10hr)

10am-4pm

Bar (F2F)

SITHGAM001 Provide

responsible gambling services


SITHFAB010

Office open 1-7pm


3pm-7pm

Bar (F2F)

SITHFAB010 Prepare

and serve cocktails

Office open 11am -

5pm

Support Services



Week


33 Start PROJECT RCG

(5hr)

Submit Assessment

SITHFAB010 Prepare and serve cocktails – Multiple Choice (2.5hr)

10am-2pm



SITHGAM001

PROJECT Cocktail due to be submitted by Wednesday 5pm via email

to >>>>>>>

10am-4pm

Bar (F2F)

SITHGAM001 Provide responsible gambling services

Assessment – Practical (1 hr)

Office open 1-7pm

Assessment 1-3pm SITHFAB010 Prepare and serve cocktails – Practical (2hr)

3pm-7pm

Bar (F2F)

SITHFAB012 Provide advice on Australian

wines

RCG PROJECT due to

be submitted by Saturday 5pm via email to >>>>>>>

Office open 11am -

5pm

Support Services

Submit Assessment – SITHGAM001 Provide

responsible gambling services - Multiple Choice & Short Answer (7.5hr)


SITHIND002 -

76 pages (12.5hr)

AND

SITHFAB012 – 30 pages (5hr)

Start PROJECT SITHFAB012

and SITHFAB012 (20hr)

10am-2pm

Information Access (F2F)

SITHIND002 Source and use

information on the hospitality industry

SITHIND002 online: Section 1-2 (4hr)

Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB012 Provide advice on Australian wines

Includes online

learning (2hr)

Office open 11am -

5pm

Support Services

35 Start SITHIND002

project (5hr) 10am-2pm


10am-2pm


SITHIND002 Source and use information on the

hospitality industry

SITHIND002 online: Section 3-4 (4hr)

Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB012 Provide advice on Australian wines

Includes online

learning (2hr)

Office open 11am -

5pm

Support Services




35 Complete PDF reading -

SITHFAB012

AND

Start PDF reading - SITHFAB013 – 200 pages (33hr)

10am-2pm


SITHIND002 Source and use information on the hospitality industry

Assessment 2pm-5pm

SITHIND002 Source and use information on the hospitality industry – practical (3hr)

Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB012 Provide advice on Australian

wines


Office open 11am -

5pm

Support Services

36 Complete PDF

reading – SITHIND002

10am-2pm


Submit Assessment

SITHIND002 Source and use information on the hospitality industry –

Multiple Choice & Short Answer (10hr)

Submit Assessment

SITHFAB012 Provide advice on Australian wines – Short Answer (7.5hr)

PROJECT SITHIND002 due to be submitted by Thursday 5pm via email to >>>>>>>

Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB013 Provide

advice on imported wines

Includes online learning (2hr)

Office open 11am -

5pm

Support Services

37 Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB013 Provide advice on imported wines


Office open 11am -

5pm

Support Services




38 10am-2pm

Optional – catch up on

training and/or assessment

Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB013 Provide advice on imported

wines


Office open 11am -

5pm

Support Services

39 Complete PDF reading -

SITHFAB013

Complete reading - Australian Wine Guide

Submit PROJECT

SITHFAB012

AND

SITHFAB012

Office open 1-7pm

3pm-7pm

Bar (F2F)

SITHFAB013 Provide

advice on imported wines


Office open 11am -

5pm

Support Services

Submit Assessment SITHFAB013 Provide

advice on imported wines – Short Answer (5.5hr)

40 END OF COURSE

TERM 3 Break

Work experience - Option 2: complete second 50% of 36 x 4hr shifts during this break

- Option 3: complete all 36 x 4hr shifts during this break

delivery plan sit30616 certificate iii in hospitality plan – sit30616 certificate iii in...

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