Dell Client Manager – The Power of Control

Kevin Winert, Dell OpenManage Product Marketing

Bryan Rhodes, Dell Alliance Product Manager, Altiris

Dell – Altiris Partners Working Together

Joint research– Focus groups– Customer Interviews– Dell Client Technologists– Early Adopters

#1 Customer Concern for client management:– Simplify my life

• No time to learn multiple tools/consoles• Leverage infrastructure that I already have• Make it easy• Give me more control

The Solution – Dell Client Manager 1.0

• Hardware management delivered in the Altiris framework– Same console you use today for software management

– Same agent with hardware layer applied

– Same Notification Server

– Same database

– Same reporting

– Same policy-based administration

–Same price to you

Combined Hardware & Software ManagementYesterday

Hardware Management

Software Management

Today

A Strong Foundation for Dell Client Management

• Hardware Management– BIOS Flashing– Hardware Inventory & BIOS

Reports– BIOS Configuration & Profile

Management– Monitoring and Alerting

• Hardware Management– BIOS Flashing– Hardware Inventory & BIOS

Reports– BIOS Configuration & Profile

Management– Monitoring and Alerting

New Dell Client

Manager solution

Hardware and Software Management Combined

…Enabled by a Transparent Agent Integration

Dell OMCI agent is layered in with the Altiris agent

Hardware Information at Your FingertipsAll Dell hardware and BIOS inventory is stored in the Altiris CMDB.

Out-of-the-box or custom reports, gives understanding of network make up and configuration.

Create BIOS Policies to Ensure Consistency

.Remotely configure the BIOS of thousands of computers.

Standardize on one or many BIOS profiles

No Touch BIOS Upgrades

.

Distribute BIOS upgrades to hundreds of Dell clients with one policy.

Complete control over installation and reboot schedule.

Monitor: Increase Awareness, Improve Response

Monitor critical systems for hardware alerts or status changes.

Automatically create helpdesk tickets, send emails, or run programs when alerts are triggered.

Dell Client Manager - Supported Platforms

• Dell OptiPlex, Latitude and Dell Precision

• Windows 2000/XP

*Refer to Dell Client Manager Product Documentation or Quick Start Video for specific models supported

The Power of Control

• Simplicity – simplified client management operations for Dell customers

• Integration – single console for combined hardware, OS, application management

• Continuity – straightforward migration path to more sophisticated client and server management