deloitte city mobility index 2020 - toronto
TRANSCRIPT
GLOBAL LEADER
TOP PERFORMER
CONTENDER
ASPIRING
EMERGING
Congestion
Public transport reliability
Transport safety
Integrated mobility
Modal diversity
Vision and strategy
Investment
Innovation
Regulatory environment
Environmental sustainabilityinitiatives
Public transport density
Transport affordability
Air quality
Customer satisfaction
Accessibility
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Analysis areaDeloitte City Mobility Index 2020
Toronto Analysis area: 5,906 km2 Population: 6,471,850 (2019) Population density: 1,096/km2
Definition of analysis area: Toronto Census Metropolitan Area defined by Statistics Canada
MOBILITY ANALYSIS
Performance and resilience
Vision and leadership
Service and inclusion
KEY MOBILITY STATISTICS
Public transport options*Commuter rail, light rail including metro
and tram, bus, bike
Monthly public transport pass US$108
GDP per capitaUS$45,771 (2018)
Principal transport authoritiesMetrolinx, regional authority and operator
of commuter network; Toronto Transit Commission (TTC), major municipal
transport operator
*Regulated, licensed, subsidised, and monitored by principal transport authorities.
JOURNEY MODAL SPLITPRIVATE CAR
68%PUBLIC TRANSPORT
24%
WALKING
5%BICYCLE
1%
OTHER: 1%
FUTURE OF MOBILITY CAPABILITY
STRENGTHS• Major investments in public transport projects
• Improvement in bicycle fleets and in cycling and pedestrian infrastructure to increase active transport
• Achieved 2020 emission reduction targets ahead of schedule by improving electric vehicle (EV) infrastructure and electrification of city and provincially owned fleets
CHALLENGES• Cancellation of provincial electric vehicle rebate programme in
2018 reduced sales of personal EVs
• Popular Discounted Double Fare, a subsidised discount for GO Transit users, was discontinued when provincial government declined to fund further
• Long-term financial health and sustainability of service operations post COVID
Passive environment, a number of barriers
Proactive environment, few barriers
Proactive environment, some barriers
Significant work to do
FoM globalleader
Toronto
Deloitte City Mobility Index 2020 Toronto
Key focus areas to improve city mobility and realise the Future of Mobility:
Implement dedicated lanes to
improve surface and active transport
options
Expand PRESTO to provide a seamless, integrated platform
beyond fare payment
Incentivise smarter, eco-friendly mobility
choices over personal vehicle
usage
MOBILITY ANALYSIS FURTHER DETAILS:
Performance and resilience
Toronto’s efforts to decrease congestion on key routes have led to increased passenger numbers. The region has embarked on a number of initiatives to enhance the passenger experience. • A pilot to prioritise streetcars and restrict
vehicle traffic on Toronto’s busiest street resulted in a 16 per cent increase in daily passenger numbers and was made permanent in 2019. With 70 per cent of metropolitan journeys done on surface transport, the authorities are considering the creation of dedicated bus lanes on five other congested routes.
• To encourage uptake of the PRESTO smart card, TTC has phased out sales of physical tickets, tokens and passes from its subway stations (although they can still be purchased from third-party retailers) and has begun a limited rollout of the PRESTO e-tickets app.
• Service and fare integration is being explored to improve service and enhance long-term operational resilience.
Vision and leadership
Toronto is undertaking a large-scale transport expansion plan to support its rapidly growing population. • The growing popularity of bike sharing is
supported by improved infrastructure and new technology. Transport planners spent about C$42 million (US$32 million) to upgrade 100 km and add another 60 km of cycling routes over the past two years. The public bikeshare network recently added e-bikes to its fleet.
• Toronto intends to reduce emissions from its fleet of city vehicles to net zero by 2050, with plans to convert to electric 50 per cent of its bus fleet – already the largest e-fleet in North America – by 2030.
• The city’s C$28.5 billion (US$21 billion) transport expansion includes a new subway line and extensions to three others, to be completed by 2031. These priority projects would be the largest subway expansion in Toronto’s history.
Service and inclusion
Toronto’s public transport enjoys high customer satisfaction. A recent revision in fare structures improved affordability for suburban passengers.• TTC achieved its 2020 emission reduction
targets ahead of schedule through the adoption of electric buses and CNG trucks, and the installation of low fuel consumption technologies such as auxiliary batteries and anti-idling devices on its public vehicles.
• Metrolinx revised its pricing structure for GO Transit services in 2019, reducing fares for short trips (up to 10 km) by 20-40 per cent and increasing fares for longer trips by 4-10 per cent, with benefits given to PRESTO users. This is expected to improve overall affordability and add about 2 million journeys per year.
• Both Metrolinx and TTC enjoy high levels of user satisfaction. The majority of respondents scores the system positively on reliability, cleanliness and value for money, although over half of rush-hour passengers reportedly have faced unexpected delays.
SUMMARYToronto has a well-developed public transport network in the city core, but suburban areas are relatively underserved. Recent investments aim to address this problem by building new rapid transport routes and extensions across the larger metropolitan area. Toronto aims to become a global leader in clean transport by improving the active mobility infrastructure and facilitating the uptake of clean vehicles. The city is making strides with its public fleet programme, although the cancellation of provincial EV rebates might reduce consumer EV adoption. Toronto plans to be ready for autonomous vehicles by 2022 and has begun developing a framework and trialling automated shuttles. Incentivising smarter, eco-friendly mobility choices will be helped by giving priority access to public and active modes, and by improving pedestrian safety.
CONTACTSSimon Dixon Global Transportation leaderPartner Deloitte MCS LimitedTel: +44 (0) 207 303 8707 Email: [email protected]
Yvonne Rene de CotretNational Transportation Sector and Future of Mobility leaderPartnerDeloitte CanadaTel: +1 (416) 874 4449Email: [email protected]
Riyaz NathwaniPublic Sector Transformation and Future of MobilitySenior ManagerDeloitte CanadaTel: +1 (416) 601 5823Email: [email protected]
About the Deloitte City Mobility IndexThe Deloitte City Mobility Index reviews major cities on key aspects of mobility and the resulting relationship to economic performance. Drawing on publicly available data, client conversations, and bespoke Deloitte analyses, we assess each city’s ability to transport its citizens both now and in the future and therefore its potential to bring prosperity to the city.
As we receive feedback, we will update and expand the analysis, which may mean the results shown in this document may change.
For the full interactive index, visit the Deloitte City Mobility Index at deloitte.com/insights/mobility-index.
For Deloitte’s insights on the Future of Mobility, visit deloitte.com/insights/future-of-mobility.
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