deloitte gov federal practice

Rise to the challengeHelping Federal agencies achieve more

February 18, 2011

2 Copyright © 2011 Deloitte Development LLC. All rights reserved.

Our Federal story

Copyright © 2011 Deloitte Development LLC. All rights reserved.3

Rise to the challenge

Decisions matterFederal agencies seek new ways to be more efficient, open, innovative, and green—while spending less. Much less.

Decisions that agencies make today will influence the choices they have tomorrow—choices made tougher by tighter resources and greater scrutiny than we’ve seen in decades.

Turn to DeloitteTo make the most of the changes ahead, agencies will strive to become more analytical, agile, collaborative, and innovative.

Deloitte can help agencies make it happen.


Call on Deloitte

Managing the scale and interconnectedness of today’s challenges demands fresh thinking, new collaborations, and creative approaches.

Bringing it all together is The Deloitte difference.

Deloitte has the insights, people, and experience that span the government and business world—and the resources to help get it done.

Together, we help clients create lasting change and make a difference for people around the world.

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Deloitte is a trusted advisor to the Federal government

#18 Washington Technology’s Top 100Federal contractors list* (2010)

10 25outof

of Deloitte’s top clients are Federalagencies or departments

6,150 3,200 75More than

professionals dedicatedto Federal clients

personnel with secretclearance

former seniorgovernment executives

$1.2B practice

* Deloitte Consulting LLP, Deloitte & Touché LLP, Deloitte Financial Advisory Services LLP


We serve clients with wide-ranging missions in the United States and around the world

2 Based on 2009 aggregate revenues

US Federal Government• Top 20 Federal services provider, serving: - All 15 US Cabinet-level agencies- All branches of the US Department of Defense- Majority of Civilian and Intelligence agencies - Major government health care organizations

National governments• 19 of the 20 members of the G-20• 10 of the Top 10 most competitive nations• The largest departments and ministries in all of

the leading 25 nations• And major donor institutions around the world

Private sector• Deloitte1 and DTTL Member Firms are the

largest2 management consulting provider globally

• Serving more than 80 percent of the world’s largest companies across 20 industries


Federal agencies call on Deloitte for help with their most meaningful and challenging problems

Service delivery transformationPut the Department of Agriculture’s Forest Service on track to save $100 million over 5 years and cut indirect costs by 40 percent through business process reengineering, consolidation, and a shared services solution—characterized by the agency as “the most significant change to the [Forest Service’s] business practices since its founding in 1905.”

Healthcare transformationHelp the Department of Health and Human Services connect doctors, patients, and providers online for healthier citizens.

Financial reformHelp the Federal Deposit Insurance Corporation achieve significantefficiencies throughout the bank resolution life cycle as they closed more than 300 banks and aided them in applying analytics to identify patterns and lessons learned.

Business transformationHelp transform the way the Department of Housing and Urban Development does business in the midst of the nation’s housing and economic crisis while increasing productivity and decreasing risk.


We support their efforts to achieve more for today and build a stronger foundation for tomorrow

Energy sustainability Helped the Postal Service write its first public sustainability report to focus its initiatives and investments for a greener future.

Workplace flexibility Helped the Office of Personnel Management (OPM) by providing an independent assessment of its telework pilot to determine how to implement workforce flexibility across OPM and other Federal agencies.

Open governmentSupported development of the Transportation Security Administration’s IdeaFactory, a Web 2.0 community where headquarters and employees in the field share information and ideas.

Transparency and accountabilityMerged 400+ independent data system applications into a single, integrated, enterprise-wide ERP system to help increase efficiencies, enhance reporting capabilities, and reduce costs.

CybersecurityHelped the Department of Defense in their efforts to lead the Federal government in credentialing programs with the Common Access Card, issuing more than 15 million smart card credentials to date.


We measure our success by the strength of our relationships and the value we provide to our clients

Keeping a forward, strategic focus while delivering and getting the work done: That’s one of the

best things about Deloitte.

Deloitte is excellence-motivated and will do the very best they can to

reach for the ideal, solve the problem, and get to a right answer.

When you buy Deloitte you buy reach-back. You can’t get that elsewhere. [They

have] an ability to look across many different situations and provide the best

recommendation.

In our clients’ words:


Our people serve with distinction

TalentedOur people are subject-matter specialists with deep

industry experience. We continually invest in developing our people. It’s why top talent

chooses us and Deloitte has been named to FORTUNE magazine's list of the "100 Best Companies to Work For, for the 12th time since 1988.

CollaborativeCollaboration is the cornerstone of our culture. We are

focused on helping our clients get results and lasting change by connecting and engaging their stakeholders.

IndependentWe share a common bond with our Federal clients:

Preserving the public’s trust. Independence, our hallmark, defined us at our inception. We are invested in upholding the integrity of our business.

Mission-focusedWe help clients reduce risk and facilitate transitions by

considering the impacts inside and outside the organization. And we help execute strategies

with minimal disruption to mission delivery.

Deloitte’s Leadership Advisory BoardA network of senior government and business leaders, including former elected officials, ministers, and other senior civilian executives and military officers, who continue their public service at Deloitte.

Providing strategic advice on:•National security reform•Health transformation•Energy and sustainability•Cybersecurity•Law enforcement/intel mission operations•Supply chain innovation•Telework


Federal agencies value Deloitte for our people and the insights and experience we bring to their challenge

The Deloitte difference:Value to our client

Offering a broad range of capabilities that span diverse disciplines •Strategy and operations services•Human capital services•Technology services•Business risk services•Technology risk services•Financial advisory services•Forensic and dispute services•Tax services

Bringing the right team, backed by resources to meet changing needs •53 data forensics and e-discovery laboratories around the world•Three US-based development and delivery centers•30+ large contract vehicles•Network of alliance, teaming, and small business partners

Delivering deep Federal insights and experience•100+ technology solutions in the Center for Federal Innovation•National board positions, including the Center for Strategic and

International studies, Bipartisan Policy Center, US Global Leadership Coalition, and the EastWest Institute

•Nationally recognized research from Deloitte Research

Applying leading practices across government and business•Serving 80 percent of the world’s largest companies across 20 industries*•Global network of development and delivery centers•Network of industry innovation centersGove

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*Deloitte & DTTL Member Firms


Our breadth of capability is virtually unmatched—enabling us to address client issues from many dimensions

Audit and Enterprise Risk Services

Financial AdvisoryServices

Technology Risk•Information and Technology

Risk Management•Operations, Threat, and

Vulnerability Management•Identity and Access

Management•Application Integrity (ERP

Security and Controls)•Business Continuity and

Resiliency•Privacy and Data Protection

Business Risk•Financial Operations and

Controls Transformation•Governance, Risk, and

regulatory Services•Financial Statement and

Internal Control Audit

Advisory Services•Valuation•Capital Efficiency•Restructuring•Government Financial

Advisory•Transaction Advisory•Capital Projects Consulting•Fixed Asset Management•Real Estate

Forensic and Dispute Services•Analytic and Forensic

Technology•Antifraud•Business Intelligence•Litigation and Dispute•Financial Intelligence•Asset Forfeiture

Consulting Services

Strategy and Operations•Strategy and Services •Finance•Government Operations•Infrastructure Operations

Human Capital•Organization and Talent•Actuarial, Risk, and Analytics•HR Service Delivery•Total Rewards

Technology•Technology, Strategy and Enterprise Architecture Development

• IT Services Delivery and Operations

• Information Management, Business Intelligence, and Database Design and Implementations

•Enterprise Application Services

•Systems Integration and Custom Application Development

•Application Management Services

Tax Services

Tax•Transaction Tax Analysis and

Recovery•Fuel Excise Tax Recovery•Payroll and Employment Tax•Compensation and Employee

Benefits Tax•Tax Information Reporting

Compliance•Tax Administration

Transformation•Tax Enterprise Application

Integration•Agency Transactions with

Commercial Contractors


Widely recognized for our industry-leading capabilities and pioneering approaches to pressing issues

Independent analysts Industry contributions

Recognized by independent analysts as a market leader in key competency areas, including:

•Analytics, business intelligence, and performance management services

•Information security services•IT strategy, planning, consulting, and

implementation services•Sustainable technology services•Forensics and dispute advisory services•Human resources consulting •Strategy consulting services •Risk consulting services

Collaborating with government and business on new approaches to today’s challenges, including:

•Center for Strategic and International Studies’ Commission on Cyber Security for the 44th Presidency

•Bipartisan Policy Center Debt Reduction Task Force

•Bipartisan Policy Center National Commission on Energy Policy

•EastWest Institute, Worldwide Cyber-Security Initiative

•US Global Leadership Coalition


Tap into our network of clients across the world’s top organizations for fresh perspectives and leading practices

1 2010 Fortune Global 500 penetration by industry that Deloitte member firms serve 2 As ranked by the World Economic Forum

Federal clients appreciate our ability to connect them to their industry peers around the world

We help our clients find value across the industries we serve

• Drawing on the collective experience of 45,000 US and 140,000 global professionals

• Serving more than 80 percent of the world’s largest companies, across 20 industry sectors1

Providing industry insights through our centers for innovation

•Deloitte Center for Health Solutions•Deloitte Center for Financial Services•Deloitte Center for Energy Solutions•Deloitte Center for Federal Innovation•Deloitte Center for Cyber Innovation•Deloitte Center for the Edge•Deloitte Center for Security & Privacy

Solutions•Deloitte Center for Corporate Governance

FinancialServices

Technology,Media andTelecom

PublicSector

Life Sciencesand Health

Care

Manufacturing,Consumer and

IndustrialProducts

Energy andResources

•30 of the 46 largest oil and gas companies

•All of the largest shipping companies in the world

•15 of the top 25 electric power companies

•10 of the 10 largest pharmaceutical manufacturers

• 8 of the 10 largest biotechnology companies

•Leading health care systems around the world

•86% of the listed insurance companies

•89% of the listed banking and securities companies

•8 of 13 largest real estate companies in the world

•19 of 20 members of the G20

•10 of the top 10 world’s most competitive nations2

•Largest departments and ministries in 25 leading nations2

•12 of the 15 largest aerospace and defense firms

•3 of the 4 airlines

•5 of the 6 freight transportation/logistics companies

•25 of the 34 world’s largest process manufacturers

•9 of the top 10 retail companies

•9 of 9 largest global media companies

•19 of the 25 largest technology companies

•23 of 24 largest telecommunications companies

Deloitte and DTTL Member Firms serve:


Our resources help Federal clients find new ways to innovate, scale, and enhance mission delivery Deloitte Center for Federal InnovationExperience 100+ field-tested solutions designed to help support real-world mission and IT deployments in cyber and next-generation citizen services, using the latest technologies such as biometrics, fraud detection, and geospatial modeling.

Data forensics and electronic discovery laboratoriesLeverage 53 security and forensics labs to help collect, process, and analyze data and help detect fraud and waste; track cyber attacks to their sources; and prevent future attacks.

US-based development and delivery centersConsider three US-based centers to support projects at any stage of delivery and help reduce program costs and risks.


Challenging conventional thinking comes naturally to our people and fuels strategic problem-solving with our clientsPoints of view, including:

•Are You Ready? Making Smart Choices in Federal Health

•Going on Offense: Building a Cyber-secure Workforce

•The CIO Management Lifecycle: Federal CIO Transition Planning

Webcasts, including:•Is Government the Next Big Bubble? Navigating the

Perils of Public Debt•Workplace Flexibility: Delivering High Performance in

the Changing World of Work•Where Matters: The Importance of Geospatial

Analytics for Government Agencies

Visual diagrams help leaders engage their colleagues in discussions about ideas and solutions

FedCentral, Deloitte’s monthly radio program on federalnewsradio.com, shares ideas and leading practices


Deloitte Research helps our clients get a step ahead—or twoWe help clients anticipate what’s coming next by:• Tracking emerging trends that drive today’s

business dynamics and shape tomorrow’s world • Revealing unexpected challenges and

opportunities relevant to our clients

Deloitte Research directors and GovLab fellows:

• Publish industry perspectives, innovative solutions, and strategic policy to help public leaders tackle their policy and management challenges

• Work with leading thinkers, management strategists, and executives in government and business around the world

If We Can Put a Man on the Moon

Named to the Top 10 list of books for Federal leaders in 2011 by The Washington Post


Our people help build stronger nations and improve lives around the world

Deloitte* is a premier provider to diplomacy and development organizations

We are renowned for decades of assistance to more than 60 countries—often in the most challenging conditions:

•Global health and social protection•Democracy conflict and humanitarian assistance•Food security and agriculture•Economic growth and trade•Infrastructure•Public-private partnerships and international

program support•International civil engagement

Recent projects:•Nigeria: AIDS prevention capacity-building

services•Uganda: Finance and grants management •Jordan: Water IT master plan

implementation facilitation•Latin America: Integrated digital tax and

revenue management system support•Kosovo: Economic management for

stability and growth•United States: End-to-end citizen global

services improvement

*Deloitte & DTTL Member Firms


We lend our talents to help people and communities thrive

Enhancing the capabilities of non-profits to achieve more through:

•Skills-based volunteerism – including Deloitte’s Center for Leadership and Community,

which trains hundreds of nonprofit leaders•Pro bono service•Nonprofit board service•Corporate philanthropy•IMPACT Day, Deloitte’s national day of service •Volunteering year-round

Investing in people through a range of programs, including:

•US Paralympics Warrior Games•Disabled American Veterans Winter Sports Clinic•National Collegiate Cyber Defense Competition•Business Executives for National Security Warrior

Gateway Project•Roadmap to Preparedness•The Future Fund•International Association of Chiefs of Police


Deloitte Center for Federal Innovation: Where business and technology meet to serve the mission

Support real-world deployments in cyber and next-generation citizen services

•Incident command/emergency operations center

•Emergency/combat medic training•Geospatial smart board •Green computing virtualization •Workforce event automation•Health data management•Identity and access management

•Anti-corruption and anomaly detection

•Insider threat and physicalintrusion

•Cyber forensics •Cyber command and control•Financial intelligence•Business analytics

Experience field-ready solutions in real-world scenarios using the latest technologies100+ integrated technologies, including biometrics, fraud detection, and geospatial modeling

Accelerate initiatives securely•Test technologies and methodologies securely•Build conceptual designs and prototypes•Test pre-production systems and host project-specific solutions


Our U.S.-based centers* offer Federal clients flexibility, with options that go beyond traditional delivery modelsA network of development and delivery centers based in Mississippi, Pennsylvania, and Oklahoma

Provide flexible, scalable, and cost-efficient options for projects at any stage of delivery

Offer full development life cycle and post go-live services for enterprise and custom-developed applications

Enhance value by helping clients:•Reduce project costs•Minimize risk in developing, testing, and

supporting applications*Only facilities supporting our Federal services are shown here; this is not inclusiveof all Deloitte's resource centers around the world.


Recognized for our innovation and technology leadership

Representative awards:

• Best Service Partner Award (2009)• Pinnacle Awards (2009, 2008, 2007)• Diamond Circle Awards (2008, 2007)• Business Objects Global Alliance Partner of the Year (2009)• Business Objects System Integrator Partner of the Year, North America (2009)

• Software and Solutions Partner of the Year (2009)• Software Partner Excellence Award (2008)

• Global Application Partner of the Year (2010)• North America Titan Awards (2010, 2009, 2008, 2007, 2006)• North America PartnerNetwork Global Award – Technology Partner of the Year

(2009)• North America “Enable the Eco-Enterprise” Awards (2009, 2008)

• New Systems Integrator Impact Award (2009)

• Business Analytics Global Alliance Excellence Award (2010)• Cognos Global Alliance Partner of the Year (2009, 2008)

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