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Dementia Care Exchanging information & integrating services Kate Samuelson, Tyler Pager, Holly Metcalf, Juan Yangüela Eguizaba

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Page 1: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

Dementia Care Exchanging information & integrating servicesKate Samuelson, Tyler Pager, Holly Metcalf, Juan Yangüela Eguizaba

Page 2: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

DEMENTIA OVERVIEW

● Neurologica l da ma ge with psychosocia l fa ctors● Ma rked by cognitive deteriora tion, pa rticula rly

impa cting memory, communica tion, a nd judgment. ● Typica lly a ssocia ted with the elderly, but ea rly-

onset dementia ca n impa ct individua ls before the a ge of 65

● B roa d ca tegory tha t encompa sses ma ny types of neurodegenera tive disea ses including Alzheimer’s, Huntington's, a nd Pa rkinson’s

Page 3: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”
Page 4: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

● 35.6 million people living with dementia worldwide

● Expected to double by 2030 and triple by 2050

● Annual global economic cost of dementia at $818 billion (2015)

● Expected to rise to $1 trillion in 2018● Deemed a public health priority by

the World Health Organization

Page 5: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

IMPORTANCE OF SOCIAL CARE

● No current cure for dementia● S ocia l ca re fra gmented beca use of

va rying individua l needs● R a nges from in-home ca re to a ssisted

living fa cilities to full-time nursing homes● Pa tients a nd fa milies ha ve a lot of

a utonomy in deciding on ca re● Disea se often progresses slowly, so

a dva nced prepa ra tion of socia l ca re pla n is critica l

Page 6: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

KEY CHALLENGES

1. Ma na ging costs of socia l ca re

1. Promoting “positive a ging”

1. Decrea sing ca regiver burden

Page 7: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

1. MANAGING SOCIAL CARE COSTS

R ea ctive

● W ho shoulders the cost of dementia ca re?

● Policy cha nges to fina nce the socia l sa fety net for elderly

Proa ctive

● Poor integra tion of fa mily ca regivers, direct ca re workers, a nd community service a gencies with forma l medica l ca re system = a dditiona l expense

● Minimizing a ntipsychotic drug prescriptions

● E ncoura ging a dva nced pla nning

Page 8: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

2. PROMOTING “POSITIVE AGING”

● Finding stimula ting recrea tiona l a ctivities for

person with dementia

● Developing technologies tha t a ssist a person

with dementia to live independently

● Avoiding a nxiety for person with dementia

● Pla nning for the future a nd ma inta ining a s

much a gency a s possible

Page 9: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

3. DECREASING CAREGIVER BURDEN

● Obta ining dia gnosis

● Ma king informed decisions (e.g. a t dia gnosis, end-of-life)

● E nsuring good, person centred ca re (home, hospita l,

residentia l home)

● Accessing support to prolong ca ring a t home

● R esolving communica tion problems between person with

dementia a nd ca rers

● Ma na ging physica l symptoms (interrupted sleep cycle,

incontinence, pa in)

● Ma na ging beha vioura l/psychologica l symptoms

Page 10: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

“It was so difficult for our family to suddenly have to care for my father, who was always independent and we were not trained carers. You obviously learn as you go along and all the family gave support and care, but this is not always the case and it is this that wears people down.”

Page 11: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

“I feel it would be really beneficial if research could be centred on designing a standard procedure for easing beginner carers into their new role and disseminating it amongst healthcare professionals. I recall that when I became a carer (many years ago) I asked whether there was any sort of guidance available which would help me to do the job well. I was met by stares of blank incredulity and my question was ignored.”

Page 12: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

THE NEED FOR INTEGRATED CARE

✓ Move from a rea ctive a pproa ch to a proa ctive a pproa ch

✓ S trengths a cross full spectrum of community, ca regiver, or medica l ca re

✓ Ma ximize synergies, reduce ineffic iencies

Page 13: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”
Page 14: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

WHY INTEGRATE CARE?

1. Systematic review by Sommer et al., (2012)● “The integration of health and social services is positively associated with clinical effects in

the area of dementia care.” ● “Higher level of integration between the social and health services were associated with

better outcomes.”

2. Recommendations outlined by the WHO Report on Dementia Care (2012) ● Integrated long-term care can delay admission to residential care and potentially reduce

costs.● Report also highlights the lack of knowledge of dementia care services among primary

care providers, using the UK as an example.

● A report by Deloitte a nd the UK think ta nk R eform (2017) found that: Almost half of people surveyed incorrectly believed that social care was free at the point of delivery . ⅔ believed social care was provided by the NHS.

● Means tested

Page 15: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

POLICY TRANSFER EXAMPLES

France: MAIA (maisons pour l’autonomie et intégration des malades alzheimer)- Key component of the French Alzheimer’s Plan - Response to the fragmentation between the medical and social care sectors in

France (Pimouguet et al., 2012). Similar situation in the UK.- Promotion of information sharing between hospitals, general practitioners, care

centres, council services, social services, home workers, volunteers, dementia associations etc.

- One-stop shop- Shift in focus: patient-centred. - Effective? 15 trials have shown that it is effective at the regional level (WHO,

2012).

Page 16: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

POLICY TRANSFER EXAMPLES

Australia: Local Area Coordinators(LACs) in the state of Western Australia - Similar approach - LACs: strong connections with the local communities. Provide support and

advice to all, regardless of their needs or entitlement to funding (IPP, 2014). Similar in the UK, where social care is means-tested.

- Costs: staffing - Tried in several communities in the UK.- Evaluations in Australia, England and Scotland show that “the scheme delivers

value for money, with key savings coming from diverting people away from more expensive crisis services” (IPPR, 2014)

Page 17: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

POLICY LEARNING

Alzheimer’s S ocietyprovides a dvice ta rgeteda t fa milies a ndinforma l ca regivers.

Page 18: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

POLICY LEARNING

B uild on model of Age UK which provides a hotline a nd sa tellite office loca tion finder.

Page 19: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

POLICY PROPOSALEstablish a public-private partnership to co-develop an online information hub for dementia care decision making.

The hub would integrate:a. Public care (in the UK, councils fund means-tested care to a small section of the

population)b. Private care (range of providers and settings)c. Programmes provided by charities and community groups

Page 20: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

Features

One-stop, informed shopping● Qua lity a ssessments

prominently displa yed in ca re sea rch tool

● E a sy compa rison of options● S etting sta nda rds a nd

incentivizing performa nce improvement a mong ca re providers

Page 21: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

FeaturesPla nning for positive a ging

●Log-in to sa ve choices ●C rea te a custom ca re pla n (a utoma tica lly ca lcula tes cost of ca re a nd genera tes fina ncia l pla nning

a dvice)

Assign ca re ta sks●C hoose ta sks from drop down menu●C entra l tra cker of who is doing wha t a nd when●R eminders sent to person with dementia , ca regiver, a nd/or hired help

“Ask for Help”●People with dementia a nd their ca rers ca n communica te directly with public a nd nonprofit socia l

service providers

Multiple-user colla bora tion●Allows GPs, S pecia lists, a nd other ca rers (if gra nted permission) to review individua l a ccounts a nd

ma ke suggestions

Page 22: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

IMPROVING ON EXISTING PLATFORMSProvide informa tion a bout dementia -specific ca re

a . Prima ry ca re providers currently la ck knowledge of dementia ca re (W HO report).b. In the UK, a round a third of ca re homes with dedica ted dementia provision report ha ving no

dementia -specific tra ining for sta ff.

❑ Improving ma na gement of beha vioura l a nd psychologica l symptoms of dementia using

non-pha rma cologica l techniques

❑ R educing over prescription of a ntipsychotic medica tions

❑ Pa rtnering with dementia ca re cha rity to provide online tra ining ma teria ls

Not just providing informa tion, but a lso building a communica tion network, encoura ging informa tion sha ring between different sta keholders to improve ca re

a . C onsolida ted hub for ma ny different sta keholders (e.g. people with dementia , hea lthca re

professiona ls, a nd other ca re providers)

❑ S implify ca re pla nning a nd coordina tion

Page 23: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

IMPLEMENTATION BARRIERSGetting sta keholders buy-in for the informa tion hub concept

○ Problem: Difficult due to ra nge of providers/sta keholders a nd decentra lised hea lth a nd socia l ca re○S tra tegy: Public-priva te pa rtnership to co-develop the hub, reconciling different motiva tions

Low understa nding of how to a ccess a nd use the hub○Problem: Getting a less tech-sa vvy, older demogra phic to use the hub○S tra tegy: PPP sta keholders ma ke institutiona l commitments to promote the informa tion hub (E .g.

AgeUK support network introduces potentia l users to the hub a nd provides instructions for use)

Page 24: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

DEMONSTRATING VALUE TO STAKEHOLDERS ● Integra ted, informed ca re decision ma king

○-> ca re is higher-qua lity a nd/or better fit to individua l needs ○-> better outcomes for those with dementia a nd less burden on

ca regivers

●E mpha size mutua l benefits○People with dementia : Grea ter a gency, empowerment○C a rers: Decision support, va lue for money○Government/NHS : Improves effectiveness of public hea lth

stra tegy, reduces costly ineffic iencies, surveilla nce opportunity○Priva te cha rities a nd ca re providers: Grea ter exposure in ta rget

ma rket

● R egiona l pilot a s proof of concept○C olla bora tion with a university a nd a n NHS Trust

Page 25: Dementia Care - University of Oxford · the area of dementia care.” “Higher level of integration between the social and health services were associated with better outcomes.”

REFERENCESW orld Hea lth Orga niza tion, 2012. Dementia : a public hea lth priority. W orld Hea lth Orga niza tion. Ava ila ble a t:

https://www.ippr.org/files/public a tions/pdf/genera tion-stra in_Apr2014.pdfhttp://www.who.int/menta l_hea lth/publica tions/dementia _report_2012/en/

S omme, D., Trouve, H., Dra mé, M., Ga gnon, D., C outurier, Y. a nd S a int-J ea n, O., 2012. Ana lysis of ca se ma na gement progra ms for pa tients with dementia : a systema tic review. Alzheimer's & Dementia , 8(5), pp.426-436.

S omme D, de S ta mpa M (2011) Ten yea rs of integra ted ca re for the older in Fra nce. Int J Integr C a re 11, e1419 From a priva te sector UK provider of dementia -specific nurses, but gives a useful overview of different sources of fina ncia l

support/ informa tion: https://www.dementia uk.org/wp-content/uploa ds/2017/07/S ourc es-of-support-W E B -J une-17.compressed.pdf

S mith, G. ed., 2016. Dementia ca re: a pra ctica l a pproa ch. C R C Press.

Challenges facing primary carers of people with dementia: Opportunities for research. Alzheimer’s Society, March 2012.

Delivering Integrated Dementia Care: The 8 Pillars Model of Community Support. Alzheimer Scotland, September 2012.

Research Priorities for Dementia Carers. NHS Research Scotland, May 2012.http://www.nhsresearchscotland.org.uk/uploads/tinymce/5%20-%20Research%20Priorities%20for%20Dementia%20Carers%20May12.pdf