Presentation byChristophe Bruchansky &

Cyprian Bruck

Two eventsToronto, Canada30th Nov. 2016

Toronto Legal Hackers@BitmakerHQ

London, UK7th Dec. 2016

Digital Prospects@Westminster Ref. Library

TorontoDazza Greenwood @DazzaGreenwood Lecturer & research scientist at the MIT Media Lab

Marina Korneeva @MarinaTO9UX evangelists, Daveta co-founder

Keith McDonald @SherylsCrushPublic engagement consultant

Christien Levien @ChristienLevienFounder of the Legal Swipe app

Joshua Stark @jjmstarkHead of operations and legal at Ledger Labs

Thanks to our Panelists!LondonJames Moore @reducingwipCo-founder of F-LEX

Mark Lizar @smartopianFounder and CEO of Smart Species

Our question

Can lean software development techniques (such as Scrum, Test-driven development, and UX-driven

design) both increase government effectiveness and improve citizen engagement?

What is “lean thinking”?

Lean Thinking is an approach which shortens production cycles and improves product quality by eliminating waste. It was popularized in the 1980s and 90s by Toyota as Lean Manufacturing.

- Follows the iterative paradigm.- Collaborative exploration, rather than

imposition of solution design.

Example of lean thinking: Lean UX.

<= an iconic image - the design and actual use of public space.

User experience trumps design in determining human

behaviour.

Lean & Agile benefits

Rapid development and deployment

Make code changes with confidence

Likely to catch unintended consequences

Iterative process often leadsto better solutions.

Innovate rapidly using experimentsand prototypes

Could these benefits applyto policy making?

Some Lean UX Principles

Shifting from output to (user) outcomesfrom tasks to experience

Example of an outcome in IT:

Customers order more frequently on Amazon.

Example of an output in IT:

A “reorder” option for previously ordered Amazon products.

Same for law making?

Fall in love with the problem, not the solution

Example of a problem in IT:

Employees are flooded by emails

Example of solutions in IT:

Use Slack, Jira, or Google Hangouts

Analogies in policy making?

Rapid experimentation and measurement

Examples of rapid experimentations in IT:

E-commerce A/B tests, game prototypes, financial simulations

Examples of measurements in IT:

Google analytics, Focus Groups

What are the tools in policy making?

Comprehensive documentation of the rules and elements of a design

Example of design system in IT:

Frameworks document elements and rules used for design.

iOS Design Guidelines, Google Material Design, Windows 10 Metro Theme

What are policy and law design guidelines?

Appendix

Blockchain smart contracts & lean regulation

Decentral Project

4 projects across Europe, http://dcentproject.eu/

- Barcelona: citizens involved in definition and development of policies.

- Participatory budgeting platform for the city of Reykjavik.

- Madrid: citizens can propose, debate, prioritize and implement policy.

- Helsinki: municipal open API, notifies citizens about decisions on issues that concern them.

Regulatory sandboxesPrivate sector tech (Airbnb, Uber, and Google) invent services not envisaged by regulators and regulators cannot react quickly enough.

Regulatory sandbox aim to create a 'safe space' in which businesses can test innovative products, services, business models without immediately incurring all the normal regulatory consequences of engaging in the activity in question.

Can policy makers be part of the conversation early on?

Examples: SRA Solicitors Regulatory Agency,FCA Financial Conduct Authority.

References about lawmakingComputational Law Research and Development - http://law.mit.edu/

Open Law Lab - http://www.openlawlab.com/

Design meet Law - http://www.margarethagan.com/

Open XML Format for Legal and Legislative Resources - http://www.metalex.eu/

The Global Law Search Engine - https://www.global-regulation.com/

References about lean UX and GovUK governement digital services - https://www.gov.uk/design-principles

Civic Tech Toronto - http://civictech.ca/

Open Data Institute - http://theodi.org/