department of human services senior & disabled … · receptionist alyce jensen 945-5811 (oars)...

DEPARTMENT OF HUMAN SERVICESSENIOR & DISABLED SERVICES DIVISION500 Summer Street NESalem, Oregon 97310-1015Phone: (503) 945-5811

AUTHORIZED BY: INFORMATION MEMORANDUM SDSD Administrator/Deputy/ SDSD-IM-01-033 Assistant Administrator Date: March 20, 2001

TO: SDSD District and Unit ManagersArea Agency and Aging Directors

SUBJECT: Revised SDSD Technical Assistance Guide

INFORMATION: Attached is a revised copy of SDSD’s Technical Assistance Guide andorganization charts reflecting Central Office responsibilities by section. The attached Guidereplaces the copy sent to you via IM-00-103 in October, 2000.

Please distribute the Guide to personnel needing to contact Central Office staff and toreceptionists who must refer calls to Central Office. The guide and organization charts arealso available from the SDSD website at www.sdsd.hr.state.or.us/about/people.htm.

If you have any questions about or corrections to the Guide, please contact Alyce Jensen.

CONTACT PERSON: Alyce Jensen [email protected]

CONTACT NUMBER: 503-945-5811 (Voice/TYY) or 1-800-282-8096 (Voice/TYY)

FAX NUMBER: 503-373-7823

http://www.sdsd.hr.state.or.us/about/people.htm

mailto:[email protected]

PhoneContact PersonSubject

378-2101x301

NOTE: Italics indicate Changes - Bold indicates Manager or Lead Person

945-6444Jane-ellen WeidanzAAA ADVISORY COUNCILS

ABUSE COMPLAINTS945-6403Karyn Thrapp-ElwoodAdult Foster Homes945-5903Mickey TateAdult Foster Homes945-5979Anna MallardAdult Protective Services/Elder Abuse945-5793Dennett TaberAssisted Living Facilities

Contact either local office or Making Complaintslead person listed in bold

945-6400Kathy GiddensNursing Facilities945-6407Dan McFarlingNursing Facilities945-6404Allison McKenzie Residential Care Facilities945-6397Tricia ZunigaStatistics

945-6399Aileen KayeABUSE PREVENTION

OREGON ACCESSJudy GiggySDSD

ACT (ADA)AMERICANS WITH DISABILITIES

800-358-3117Oregon Disabilities CommissionBuilding Regulations and Specifications378-4133Oregon Building Codes Division503-243-2081Oregon Advocacy CenterComplaints/Complying to Law945-5813VacantSDSD Coordinator/Division Issues945-6470Maureen Renner-Personnel945-5817Bob Lawrence-SDS Facilities

SDSD TECHNICAL ASSISTANCE GUIDE MARCH 2001

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503-945-5811

800-282-8096

503-373-7823

(ADMIN.)Senior & Disabled Services Division ADDRESS (Central Office)Voice/TTY:500 Summer Street NE, E02

Salem, OR 97301-1073Administration Consumer Relations &

Toll Free:LOCATION - Corner of Community EducationMarion and Summer StreetsField Services Union and CapitolLong-Term Care Quality

FAX: Research & Finance

945-5811Roger Auerbach, AdministratorADMINISTRATION945-5858Dan Kaplan, Deputy AdministratorEmployee related policy

Interagency cooperationIntergovernmental affairsNew policy developmentStrategic planning

945-6472Donna WeaverExecutive Assistant945-6478Lori KraterAssistant to Deputy Administrator945-5811Alyce JensenReceptionist

945-6406Pam Warren(OARs)ADMINISTRATIVE RULES

See Day CareADULT DAY CARE

945-6462Kathy Labadie - ManagerADULT FOSTER HOMES503-655-8215Patti HuntleyClackamas County Licensing945-6403Karyn Thrapp-ElwoodCorrective Action945-6387Hazel LeflerCorrective Action945-5903Mickey TateLicensing/Local Office Tech. Asst.503-655-8769Jean DeMasterMultnomah County Licensing945-5974Alex UsenkoPayment Exceptions945-5903Mickey TatePolicy/Rule

945-8999Rick Mills, Legal ServicesHEALTH CAREADVANCED DIRECTIVES FOR

Developer(withholding or withdrawing of life support)




945-5812Bill Fritz - ManagerADVOCACY RELATIONS945-6444Jane-ellen WeidanzCoordination & Support for Seniors and 945-5813Vacant Persons with Disabilities

945-6831Lucille PughCURRICULUMALCOHOL & DRUG CORE

945-6409Karl BienALCOHOL & DRUG LIAISON

UNITS/RULESALZHEIMER'S CARE

945-6404Allison McKenzie Application

945-6404Allison McKenzie Alzheimer's Care Endorsements

945-5976Gini ShawBest Friend's Program945-6407Dan McFarlingNursing Facilities945-6404Allison McKenzie Residential Care Facilities

945-6414Naomi SteensonAREA AGENCY ON945-6413Pat ListAGING AREA PLANS

945-5793Dennett TaberASSISTED LIVING FACILITIES945-5839Joan Miller

945-5837Loren SimondsINITIATIVESASSISTIVE TECHNOLOGY

945-5817Bob LawrenceAUTOMOBILES (state)

945-6415Megan Hornby BOARD OF NURSING LIAISON

945-6415Megan Hornby BOARD OF PHARMACY LIAISON




945-6429Larry Buren, ManagerBUDGET (SDSD)945-5815Pat GillespieAdministration Budget945-6430VacantLTC Programs

945-5812Bill Fritz, ManagerBUSINESS & AGING COALITION

CAPS (SDSD 360)945-5979Anna Mallard - PolicyClient Assessment and945-5856Jennifer DeJong - FormsPlanning System

945-5977Darletta KilgoreCAREGIVER NEWSLETTER

945-5979Anna Mallard - PolicyCASE MANAGEMENT945-6373Kathi Kyes - BackupCase Planning/Technical Assistance

INFORMATIONCASELOAD & COST

945-6430VacantSupport & Training945-8837Gary GoldsmithSystem Administrator

See Community Based CareCBC

503-731-4320Office of Health PolicyCERTIFICATE OF NEED945-6407Dan McFarlingCentral Office Questions503-731-4320Jana Fussell(NURSING FACILITIES)

ReimbursementASSISTANT (CNA) TrainingCERTIFIED NURSING

945-6461Nancy McWherterFacility Questions

See Provider & Consumer Services UnitReturned)CHECKS (Missing, Late or

945-5918Lynda CrandallCHRONIC CARE PROJECTS




-SDSD/AAAsCLIENT COMPLAINTS

945-5974 Alex Usenko Client Issues

945-6456Dan Barker, ManagerUNITS (CCMUs)CLIENT CARE MONITORING

503-373-0200Elaine YoungSalem541-776-6086Muriel MinerMedford503-691-5426Ruth ToozeTualatin

945-6986Fran PfohmanCLIENT DEMOGRAPHICS945-5855Cathy Iles

(CEPs)CLIENT EMPLOYED PROVIDERS

Call Local DSO/MSO/AAAExceptions, General Information945-5990Gene SundetPolicy

Call Local DSO/MSO/AAAWant to Become CEP

378-4369(AFS)CLIENT MAINTENANCE UNIT

9-945-6481Tami WoodwardCLIENT PAY-IN PROBLEMS (SSI)

945-5812Bill Fritz, ManagerCOMMUNICATIONElectronic, community education

945-6444Jane-ellen WeidanzPublications945-6407Pam WarrenTransmittals945-8834Becki TrachselWebmaster

(CBC)COMMUNITY-BASED CARE

945-6462Kathy Labadie, ManagerPrograms & Standards945-5990Gene SundetSpecialized Facility Program & Rates

945-6465Sarah HansenFacility rates

945-5854Betew Hagos

945-6392Julia Huddleston, Manager see Adult Day Care see Adult Foster Homes see Assisted Living see In-Home Services see Residential Care Facilities




Toll Free 888-HLP-DESK

COMPLEX MEDICAL945-6457Judy EasterlyAdd-on's945-6483Gloria LichtyAuthorizations

COMPUTER ISSUES945-5623DHS OIS Help Desk (Salem)Problems/Lost Reports/

Questions888-457-3375

945-6986Fran PfohmanREQUESTSCOMPUTER REPORTS & DATA

COMPUTERSee Manual/Guide DistributionsAFS Computer GuideSee Training/Employee Dev.Training

945-6410Jeff MillerPolicy related - OSIP945-5856Jennifer DeJongPolicy related - FS

See RACF AdministrationRACF945-5835Meg Kilgorecathcart, ManagerDevelopment/OIS Liaison945-6976Katherine Allen945-6386Tishri Powers

COMPUTER SYSTEM CODING945-5856Jennifer DeJong945-6479Lauren MitchellEmployment Development & Training945-6476Dale Marande945-5826Lydia Dale945-6976Katherine Allen

CONFERENCESEmployee Development & Support Staff

945-8821TrainingHRS/Case Manager's

945-8999Rick Mills CONFIDENTIALITY (General)

945-5979Anna Mallard CONSERVATORSHIP

945-5974Alex UsenkoCONSUMER COMPLAINTS




945-5812Bill Fritz, ManagerCOMMUNITY EDUCATIONCONSUMER RELATIONS &

Advocacy group liaisonConsumer group relationsInternal communicationLocal, state, federal Legislative coordination

945-6444Jane-ellen WeidanzliaisonGovernor's Commission on Senior Services

945-5813VacantOregon Disabilities Commission liaison

945-6407Dan McFarling(CCRC)RETIREMENT COMMUNITIESCONTINUING CARE

945-6415Megan Hornby, ManagerCONTRACT RN SERVICE945-6460Carmen Spencer, RN

945-6456Dan Barker, ManagerCORRECTIVE ACTION945-6403Karyn Thrapp-ElwoodAdult Foster Homes945-5903Mickey TateAdult Foster Homes945-6223Brett AsmannNF Survey & Certification945-6459Hazel LeflerNursing Facilities, ALF's & RCF's945-6938Keith R. RameyNursing Facilities, ALF's & RCF's945-6802Bonnie Salle'Nursing Facilities, ALF's & RCF's

945-6557Winnie DavisINSURANCE PREMIUMSCOST EFFECTIVE HEALTH

COST REPORTS945-6885Debbie Harms Nursing Facilities

See Provider & Consumer Services UnitCLEARANCESCRIMINAL HISTORY

945-6407Dan McFarlingCRIMINAL HISTORY378-2563Joan Larson, ManagerCLEARANCE RULES

CRIMINAL RECORD CHECK945-6836Margie BibbyMACRO




DATA ANALYSIS & PROGRAM 945-6445Trish Jensen, ManagerEVALUATION945-5975Gary GoldsmithData Analyst945-5855Cathy IlesAnalyst945-6986Fran PfohmanAnalyst945-6979Kathy PerryAssistant945-6836Margie BibbyAssistant Data Analyst947-5165Kimberly JohnsonBranch Reviewers945-5820Pam Latta945-8837John Whiteside

DAY CARE (ADULT)945-5990Gene SundetCommunity Based945-6407Dan McFarlingNursing Facility

945-5813VacantDISABILITIES

DISABILITY ISSUES

945-5837Loren SimondsAssistive Technology945-5813VacantCoordination945-6409Karl BienPolicy

DISABILITY LAW945-6409Karl Bien(in Soc. Security)

DISASTER PREPAREDNESS945-5817Bob Lawrence(field offices)

945-5813VacantDSAC

See Electronic Benefits TransferEBT

945-6410Jeff MillerNOTICESELDERLY RENTAL ASSISTANCE

TRANSFER PROJECT EBTELECTRONIC BENEFITS

945-5826Lydia DaleLiaison




945-6410Jeff Miller - MedicaidELIGIBILITY POLICY945-6409Karl Bien - GA945-5974Alex Usenko - Misc.945-5856Jennifer DeJong - FS945-6477Dorald Stoltz OHP

945-5940Cathy Cooper, Mgr.EMPLOYED PERSONS WITH945-5856Jennifer DeJongDISABLITIES (EPD) PROGRAM

See Training/Employee Dev.TRAININGEMPLOYEE DEVELOPMENT &

945-5837Loren SimondsEMPLOYEE SUGGESTIONS

945-6413Pat ListEMPLOYMENT FOR SENIORS

945-5940Cathy Cooper, Mgr.EMPLOYMENT INITIATIVE945-6453Scott Lay, Program Coordinator

See Provider & Consumer Services UnitEMPLOYMENT VERIFICATIONS945-5918Lynda Crandall

945-5903Kathy Labadie, ManagerEND OF LIFE ISSUES945-5979Anna Mallard

Contact local community actionprogramENERGY PROGRAMS

945-5918Lynda CrandallENHANCED CARE FACILITIES

945-5977Darletta Kilgore(EQC) TRAININGENSURING QUALITY CARE




378-2621Roy Fredericks, ManagerESTATE ADMINISTRATION378-2508Steve Stover, Asst. ManagerEstate Administration

378-2522Debbie Schollmeyer, Manage. Asst.Estate Administration378-3133ReceptionistGeneral Information378-3133Estate Administrator/Asst EA'sBurial Expense378-3133ReceptionistAssistance Summary Request378-2604Nancy LongClaims Compiler378-2613Andrea SchustedClaims Correspondence378-3133Estate Administrator/Asst EA'sCollections from Estates378-2599Sarah Keil (clients A-C)Estate Administrator378-2610Connie Reimann (clients A-C)Asst. Estate Administrator378-2617Treva Teeples (clients D-Hoffm)Estate Administrator378-2591Monika Gillespie (clients D-Hoffm)Asst. Estate Administrator378-2606Mary Jane Moore (clients Hoffn-Mill)Estate Administrator378-2605Carmen Ottele (clients Hoffn-Mill)Asst. Estate Administrator378-2622Bill Brautigam (clients Milm-Shaf)Estate Administrator378-2501Michelle Greaney-Gorman(Milm-Shaf)Asst. Estate Administrator378-2611Ken Ryder (clients Shag-Z)Estate Administrator378-2596Olga Avila (clients Shag-Z)Asst. Estate Administrator378-3133ReceptionistCompletion of SDSD 454D

378-2567Shannan Willits, CoordinatorExcess Balance Pay-In ProjectFACILITIES (STATE OFFICES)

945-5819Dawn GoodmanCentral Office945-5817Bob LawrenceField Offices/Facilities Management

See Provider & Consumer Services UnitFICA PROVIDER REFUNDS

945-6458Jeanette Toninato, Asst. Admin.FIELD SERVICES945-6410345-6410Jeff MillerClient related policy378-2563Joan Larson, ManagerCriminal History Clearances945-6409Karl BienDisability policy (Social Security)945-6993Sheryl Thompson, ManagerEmployee development and training945-5841Sharon Kidder, ManagerFacilities & Systems Management945-5817Bob LawrenceFacilities management945-5856Jennifer DeJongForms/Guides378-8741Dennis MerrickIncome Eligibility & Verification (IEVS)945-5835Meg Killgorecathcart, Mgr.Information system liaison945-5940Cathy Cooper, Mgr.MSO/DSO supervision378-2584Naomi JassoNon-Medical/Waivered Transportation945-6477Dorald StoltzOregon Health Plan/Medicare policy541-682-6784Linda Poston & Dennis MerrickOverpayments378-2590Kami Mulder Provider Payments378-2581Jodi BakerProvider Payments378-2584Naomi JassoSupport Assistance Manual



PhoneContact PersonSubject945-6410Jeff MillerFINANCIAL ELIGIBILITY945-6409Karl BienGeneral Information945-5974Alex UsenkoGeneral Information945-5856Jennifer DeJongGeneral Information945-6409Karl BienGA Eligibility

945-5813VacantFINANCING: LONG TERM CARE (private insurance, etc.)

See Provider & Consumer Services UnitFINGERPRINTS

FOOD STAMPS945-5856Jennifer DeJongGeneral Questions945-5974Alex UsenkoGeneral Questions

PROJECT FOOD STAMP REINVESTMENT

945-6454Glinda Barnum

945-5856Jennifer DeJongFORMS (SDSD)945-6409Karl Bien

945-5856Jennifer DeJongGA (GENERAL ASSISTANCE)945-5974Alex Usenko

GARNISHMENTS945-6471Sharon MarrsSDSD Employees945-6695Janet ZookProviders

945-6444Jane-ellen WeidanzGOVERNOR'S COMMISSION ON 945-6833Ruth WilsonSENIOR SERVICES

945-5836Doug Stone, ManagerMANAGEMENTGRANT DEVELOPMENT AND

See Employment for SeniorsGREEN THUMB

945-5979Anna MallardGUARDIAN/945-8999Rick Mills (Backup)CONSERVATORSHIPS

945-5837Loren SimondsHEAD INJURY PROGRAMS




VacantCARE PLANNINGHEALTH AND LONG TERM

See WellnessHEALTH AND WELLNESS

800-422-6012HEALTH DIVISION

ADMINISTRATION (HCFA)HEALTH CARE FINANCING

Vacant NF Survey & CertificationHEALTH INSURANCE GROUP

503-378-2220AFS(3rd Party Resources)503-378-5034Betty HolladayHEARINGS/CRIMINAL HISTORY

800-422-6012Health DivisionLICENSURE & CERTIFICATIONHOME HEALTH AGENCY

947-1199Lee GirardHOUSING

945-5837Loren SimondsHOME MODIFICATION

800-870-3676Form ordersNATURALIZATION SERVICESIMMIGRATION AND

378-8741Dennis MerrickVERIFICATION SYSTEM (IEVS)INCOME ELIGIBILITY

INCOME VERIFICATIONSee Provider & Consumer Services UnitProviders

945-6471Sharon MarrsSDSD Employees

945-8999Rick Mills INCOME CAP TRUSTS

945-7035Chris PascualINDEPENDENT CHOICES 945-6392Julia Huddleston, Manager




945-5841Sharon Kidder, ManagerINFO SYSTEMS COORDINATION945-5835Meg Killgorecathcart, Manager945-6976Katherine Allen945-6386Tishri Powers

IN-HOME SERVICES945-5990Gene SundetRules/Policy945-5974Alex UsenkoRate Exceptions

INSURANCE800-722-4134State Health Ins. Benefit AgencyMedicare Supplement SHIBA

VacantPROJECTSINTEGRATED HEALTH CARE

See Provider & Consumer Services UnitPROVIDER PAYMENTSLATE, UNDER,OVER & FORCED

945-8999Rick Mills FOR SENIORSLEGAL SERVICES DEVELOPER

LEGISLATIVE ISSUES945-6444Jane-ellen Weidanz, Leg. CoordinatorState, Federal & Local Issues (coord.)

945-6403Karyn Thrapp-ElwoodLICENSING FACILITIES945-5903Mickey Tate

Local OfficeAdult Foster Homes945-5903Carolyn RamusAssisted Living373-7201Roscoe Lawless, 3420 Cherry Ave NELicensing Plans Review945-6407Dan McFarling (Prog. Coordinator)Nursing Home945-5853Carolyn RamusResidential945-6403Karyn Thrapp-ElwoodRoom & Board

945-5813VacantLONG TERM CARE INSURANCE

945-6404Allison McKenzie OMBUDSMAN LIAISONLONG TERM CARE

945-6402VacantPOPULATIONS (NEW)LTC PROGRAMS FOR SPECIAL




AFS Forms and Publications - [email protected] Forms and Publications - [email protected] Forms and Publications - [email protected]

* These Manuals/Guides/Administrative Rules can also be accessed on-line through the SDSD or AFS websites.

945-5833Cindy Hannum, Assist. Adm.LONG-TERM CARE QUALITY see Abuse complaintssee Adult Foster Homessee Client Care Monitoring Units

945-6462Kathy Labadie, Managersee Community Based Caresee Corrective Action

945-5990Gene SundetIn-home Services945-6415Megan Hornby, ManagerQuality Resouce Team 945-5976Gini ShawConsultation Services945-6807Linda NickolisenProvider Training

945-6392Julia Huddleston, ManagerAmendments, Waivers (RSAU)(MLTCQRAC) - State PlanADVISORY COUNCILQUALITY & REIMBURSEMENTMEDICAID LONG TERM CARE

945-7035Chris PascualStaff947-5427Cindy Van Petten 945-6461Nancy McWherterMLTCQRAC Staff Support

MANUAL/GUIDE DISTRIBUTIONS945-6406Pam WarrenAdult Protective Service Manuals

*AFS Administrative Rules Manual*AFS Computer Guide*AFS Family Services Manual

945-6406Pam WarrenNursing Facility Licensing Guide945-6406Pam WarrenNursing Facility Medicaid Provider Guide945-6809Signe EatonOMAP Policy Review Summary945-6809Signe EatonOMAP Manual and Guides945-6809Signe EatonPay-In Manual945-6406Pam Warren*SDSD Services Policy Manual378-2584Naomi JassoSupport Assistance Manual (on line only)945-6809Signe Eaton512 Cookbook

945-5940Cathy Cooper MSO/DSO MANAGEMENT

945-5836Vacant DEVELOPMENTMANAGED CARE




947-5169Cliff SingerMEDICAL CONSULTANT945-6918Jan Karlen

503-229-5725Medicaid Fraud - Janeen RobinMEDICAIDsee Title XIXState Plan

945-6406Pam WarrenState Plan Filings945-6409Karl Bien945-6410Jeff Miller945-5974Alex Usenko

503-378-2220AFS(Premiums)MEDICARE BUY-IN UNIT

800-638-6833Medicare general informationQuestions)MEDICARE (General Public

800-633-4227Medicare general informationIn English & Spanish

800-444-4606Refer to Medicare (Part B) Beneficiary Calls Regarding Billing Participating Physician/Supplier Directory List, Fraud, Lost Medical Card, Premiums, Claims

800-722-4134Senior Health Ins. Benefits Assist. Supplemental Insurance (SHIBA) or unresolved problems

945-6444Jane-ellen Weidanz Policy Issues

945-5918Lynda CrandallMENTAL HEALTH LIAISON945-5833Cindy Hannum, Assist. Admin.

945-6413Pat ListNAPIS

945-6409Karl BienNON-CITIZEN INFORMATION

378-2584Naomi JassoTRANSPORTATIONNON-MEDICAL WAIVERED

NURSING/CNA REGISTRY503-731-4745Board of NursingCertification of CNA & CNA Registry945-6407Dan McFarlingSDSD Liaison

945-6460Carmen Spencer, RNNURSE DELEGATION945-8835Louise Schroeder



PhoneContact PersonSubjectNURSING FACILITY

See AbuseAbuse945-5853Carolyn RamusChange of Ownership945-6223Brett AsmannCorrective Action, Sanctions, Restrictions of945-6459Hazel Lefler Admission, Decertification945-5856Jennifer DeJongForms, Guides945-6802Bonnie Salle'945-6406Pam WarrenTitle XIX State Plan945-6407Dan McFarlingPolicy/Rule945-5853Carolyn RamusLicensing/Certification

see CCMU officesNursing Facility Monitoring/Survey945-6407Dan McFarlingOut-of-state NF services & reimbursement

policy

945-6392Julia Huddleston, ManagerAccounts in Nursing FacilitiesPersonal Incidental Funds/Problems with

VacantPrograms945-6392Julia Huddleston, ManagerReimbursement945-6446Dick DresbachReimbursement945-6407Dan McFarlingResident Rights Involuntary Transfer945-6407Dan McFarlingSwing-bed certification & reimbursement

(NF services in hospitals) policy

945-6413Pat ListNUTRITION (SENIORS)

945-6406Pam WarrenRules)OAR's (Oregon Administrative

945-5813VacantODC SERVICES COMMITTEE

800-527-5772945-5772 or(OMAP)

ASSISTANCE PROGRAMSOFFICE OF MEDICAL

945-6458Jeanette Toninato, ManagerOMAP POLICY LIAISON

ON-LINE MANUAL/SDSD STAFF945-5856Jennifer DeJong RESOURCES



PhoneContact PersonSubjectOREGON HEALTH PLAN (OHP)

800-522-2508 Automated Information System (OMAP)800-922-7592 Billing282-3001 Billing (Portland)800-273-0557 Client Hotline945-6801 Client Hotline (Salem)945-6477Donna Harles Coordinator800-359-9517 Eligibility

Health Management (see OHP 97-19)800-943-9249 Information 503-287-5860 Information (Portland)945-6410Jeff Miller Medicaid Policy (Eligibility) Analyst

Call Local Office Medical Card ID800-365-8135 OHP Ombudsman800-336-6016 Provider Services (OMAP)945-6477Dorald Stoltz SDSD Staff Questions503-472-6113Shani Newell Transfer from AFS to SDSD800-621-5260 (noon-9 pm) *UniGroup

OLDER AMERICANS ACT945-6414Naomi Steenson945-6413Pat List

800-522-2602OMBUDSMAN (LONG TERM CARE)

378-6533 Meredith CoteCARE)OMBUDSMAN (LONG TERM

945-6413Pat ListINDEPENDENCE (OPI)OREGON PROJECT

945-6460Carmen Spencer, RNOSHA - CBC

541-682-6784Linda PostonOVERPAYMENTS378-8741Dennis Merrick

947-5247Lynn HansonELDER PLACE)PACE PROJECT (PROVIDENCE

945-6484Bernadette CaspersonPAIN MANAGEMENT

9-945-6481Tami WoodwardASSISTANCEPAY-IN TECHNICAL



PhoneContact PersonSubject945-5640DHS AccountingPAYMENT ALERT

945-5974Alex UsenkoPAYMENT EXCEPTIONS (512)

See Provider & Consumer Services UnitPAYMENT ISSUES (CEP & 512)

See Provider & Consumer Services UnitUNDER OR FORCEDPAYMENTS: LATE, OVER,

VacantPERFORMANCE MEASURES

945-5990Gene SundetPERSONAL CARE SERVICES

945-5842David Harrison, ManagerPERSONNEL945-5932Sheryl Thompson 945-6470Maureen Renner 945-5845Angela Young

See specific topic areaPOLICY

POWER OF ATTORNEY945-5979Anna MallardCase Management

VacantHealthcare945-8999Rick Mills Eligibility

945-6396Cindy Alvarado(PAS) - MEDICAIDPRE-ADMISSION SCREENING

945-6373Kathi Kyes, Prog. Coordinator(PASRR):AND RESIDENT REVIEWPRE-ADMISSION SCREENING

945-6396Cindy Alvarado -Staff SupportPre - Admission Screening945-6396Cindy AlvaradoForm Mailing/Invoice Processing945-9715Sandra Moreland-Office of Mental HealthResident Review

945-6373Kathi Kyes, Prog. CoordinatorASSESSMENT (PAA)PRIVATE-ADMISSION

945-6396Cindy Alvarado - Staff SupportPolicy/Program Questions

945-6430VacantPROGRAM BUDGET ANALYSTS945-8822Fred Friedow945-5816Patricia Parret




945-6836Margie BibbyMACROSPROTECTIVE SERVICES

378-2563Joan Larson, ManagerSERVICESPROVIDER & CONSUMER

378-2583Heather DarrowADR'S/APD'S378-2590Kami MulderAdjustments378-2581Jodi BakerAdjustments378-2571Ana Marie MorganCriminal History Checks AFH, CEP378-2177Stacey AdamsCriminal History Checks Facilities378-5034Betty HolladayFBI Criminal History Clearance Hearings378-2585Stakio SamFICA Refund Checks (returned)378-2580Susie BaileyFingerprint data base378-2590Kami MulderForcing/Creating Vouchers378-2581Jodi BakerForcing/Creating Vouchers378-8741Dennis MerrickIncome Eligibility Verification Sysem (IEVS)378-2590Kami MulderLate Payments378-2581Jodi BakerLate Payments378-2590Kami Mulder, A-FProvider Employment Verification378-2581Jodi Baker, G-OProvider Employment Verification378-2177Stacey Adams, P-ZProvider Employment Verification378-2585Stakio SamProvider Enrollment378-2581Jodi BakerReplacement of Lost Checks378-2590Kami MulderReplacement of Lost Checks378-2585Stakio SamReturned Provider Checks378-2585Reception W-2s, 1099s

945-6807Linda NickolisenCONSULTATIONPROVIDER TRAINING

945-5976Gini Shaw945-6415Megan Hornby, NP

945-5812Bill Fritz, ManagerPUBLICATIONS945-8834Becki Trachsel

945-6735Wendy Woodard, ManagerRequests & TrackingPURCHASING: Questions,

945-5823Wayne BreachDHS Purchasing/Billing945-5823Wayne BreachPurchasing945-6431Shelley TogniettiPurchase Orders




945-6409Karl BienBENEFICIARIES)QMB (QUALIFIED MEDICARE

945-6410Jeff MillerQuestionsLocal officeTo Apply

945-6386Tishri Powers RACF AdministratorRACF ADMINISTRATION945-6976Katherine Allen, back-up

945-6457Judy EasterlyRATE ADD-ON (NF)

945-6392Julia Huddleston, ManagerRATE SETTING & AUDIT

945-6394Chad Cheriel, Asst. Admin.RESEARCH & FINANCE945-6429Larry Buren, ManagerBudget945-6392Julia Huddleston, ManagerCapacity Planning 945-6465Sarah HansenCommunity Based Care945-5854Betew Hagos945-6445Trish Jensen, Managersee Data Analysis & Prog. Evaluation

see MLTCQRAC945-6446Dick DresbachNursing Facilities945-6392Julia Huddleston, Managersee Rate setting

see Waiver

945-6404Allison McKenzie (RCFs)RESIDENTIAL CARE FACILITIES

Vacant

RESIDENTS RIGHTS 945-6407Dan McFarlingInvoluntary Transfer

(Press Releases)REPORTER CALLS 947-5106Mac PrichardPrimary Contact (DHS)945-6444Jane-ellen WeidanzElderly Issues, Legislative

VacantDisability Issues

RESPITE CARELifespan Respite Liaison

945-5990Gene SundetProgram Development




945-5974 Alex Usenko forms/recordsRETENTION SCHEDULE -

PROGRAM (RSVP)RETIRED SENIOR VOLUNTEER

Action Programs Include:945-6444Jane-ellen Weidanz Foster Grandparents, Senior Companion

VacantISSUESRETIREMENT PLANNING

945-5979Anna MallardRISK INTERVENTION

945-5853Carolyn RamusROOM AND BOARD

945-6406Pam WarrenRULES

945-8999Rick Mills SELF-SUFFICIENCY TRUST

945-6444Jane-ellen WeidanzCHAIRSSENIOR ADVISORY COUNCIL

945-6413Pat ListSENIOR CENTER MEAL SITES945-6414Naomi Steenson

945-6413Pat ListSENIOR EMPLOYMENT

945-5979Anna Mallard SERVICE ELIGIBILITY945-6373Kathi Kyes - Backup

947-1199Lee GirardSPECIALIZED HOUSING

945-5990Gene SundetSPOUSAL PAY

9-945-6481Tami WoodwardRECOVERYSSI-CLIENT CHECKS/

945-6409Karl BienCOORDINATORSSI LIAISON PROGRAM

945-6445Trish Jensen, ManagerSTATISTICS945-6986Fran Pfohman945-5855Cathy Iles




945-6409Karl BienINSURANCE(SSI/SSDI)DISABILITYINCOME/SOCIAL SECURITYSUPPLEMENTAL SECURITY

945-6456Dan Barker, ManagerSURVEY (NF)

945-5853Carolyn RamusSURVEY RECORDS (NF)

VacantOTHER STATESTECHNICAL ASSISTANCE TO

945-5837Loren SimondsTECHNOLOGY (ASSISTIVE)

945-5817Bob LawrenceTELECOMMUNICATION

TITLE V (SENIOR EMPLOYMENT 945-6413Pat ListISSUES)

945-6409Karl BienTITLE XIX ELIGIBILITY945-6410Jeff Miller945-5974Alex Usenko945-5856Jennifer DeJong

945-6993Sheryl Thompson, ManagerDEVELOPMENTTRAINING/EMPLOYEE

945-6831Lucille PughAlcohol & Drug & Core Curriculum945-5834Jan BakkenScheduling Information945-8821Laura SegrestScheduling Information378-5367x27Morgen BrodieTrainers945-5826Lydia Dale945-6476Dale Marande945-6479Lauren Mitchell945-6831Lucille Pugh947-5204Brenda Kidner378-8908Amy NamitzTraining Center

TRAINING CENTER 945-5834Jan Bakken, Scheduling(Employee Development Center)



PhoneContact PersonSubject945-8821Laura SegrestTRAINING VIDEOS

TRANSPORTATION

Discretionary GrantsTitle XVI, XVIII, & Older Americans Act;

Vacant378-2584Naomi JassoNon-Medical/Waivered Transportation947-1199Lee GirardPlanning Technician

945-6478Donna WeaverTRAVEL COORDINATOR SDSD

945-5824Donna Dixon(TEDs)TRAVEL REIMBURSEMENT

945-6414Naomi SteensonTRIBAL LIAISON SDSD

VacantVISION 2000

Vacant2010 ISSUES

945-5903 VENTILATOR CLIENTS945-5974Alex UsenkoPayment AFH

945-6414Naomi SteensonVOLUNTEERS (Elderly Program)945-6413Pat List

945-5974Alex UsenkoVOTER REGISTRATION

See Provider & Consumer Services Unit(PROVIDERS)W-2 ADJUSTMENTS

See Provider & Consumer Services UnitW-2, 1099, & FICA Refunds

WAIVER945-7035Chris Pascual1115 to 1915(c)

945-8834Becki TrachselWEB PAGE COORDINATION945-5812Bill Fritz, Manager378-2546Steve SchneiderOregon Cares Website945-5856Jennifer DeJongStaff Resources

945-6412Pam RuonaWELLNESS



department of human services senior & disabled … · receptionist alyce jensen 945-5811 (oars)...

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