department of veterans affairs employee education system june 2003 final announcement.pdf ·...

Department of Veterans Affairs Employee Education System

Presents

COURSE NO. 03.CL.BHLT.B

BEHAVIORAL HEALTH LEADERSHIP TRAINING PROGRAM June 9 - 13, 2003

In cooperation with the

Mental Health Strategic Healthcare Group

Place: Mountain Park Conference Center VA Medical Center, Bldg 103 Pershing Drive North Little Rock, AR (501) 257-4232 - Phone (501) 257-4007 - Fax

Purpose: This program is designed to provide training that will enhance the performance of psychologist, psychiatrist, social work, and master’s prepared nurse leaders in behavioral and mental health programs in the Veterans Health Administration (VHA) of the Department of Veterans Affairs. The content to be addressed in the program includes managerial responsibilities for program development, human resources, quality of service, patient satisfaction, resource management, and understanding the role of training and research in the context of new VHA goals and structure. Another major goal of the training program is to increase interpersonal effectiveness in interactions with supervisees, team members, program staff, colleagues, and upper management, including network directors and staff. The program activities are additionally designed to promote learning in the eight core competencies identified in the VHA High Performance Development Model, a model for leadership development. These core competencies include Interpersonal Effectiveness, Personal Mastery, Systems Thinking, Creative Thinking, Technical Skills, Organizational Stewardship, Flexibility, and Customer Service. Faculty panels and presentations will be augmented by a pre-program planning task and small group tasks during the program. A preliminary training schedule appears below.

Outcome Objectives:

At the conclusion of the program, participants will be able to: 1. Promote inter-professional cooperation and collaboration in the

planning and implementation of behavioral and mental health programs in VHA;

2. Identify creative methods of adapting to rapidly changing health

care organizational models, including the use of traditional, matrixed, or service line management models;

3. Promote the use of workload and cost databases (e.g. DSS, CDR,

NEPEC) for program performance assessment and development to respond to management needs for accurate information regarding resource utilization and customer satisfaction;

4. Explore opportunities to continually improve the continuum and

quality of patient care through new programming, technical excellence, staff development, training, and research;

5. Enhance effectiveness in managing human resources; 6. Review measures of performance outcomes; 7. Support professional community and identity functioning; and

8. Promote an understanding of the VHA High Performance Development Model.

Target Audience: Participants must be psychologist, psychiatrist, social worker, or

nurse clinician leaders of behavioral and mental health programs in VHA. Some training positions may be available to Mental Health Program leaders from other disciplines. Eligible to attend are Chiefs of Services or Service discipline leaders, Managers or Assistant Managers of Mental Health Divisions or Product/Care Lines, and Team Leaders of Mental Health Treatment Programs. Participants are expected to have supervisory or program responsibility for other clinicians. The program will be limited to 32 participants. Priority for attendees will be given to applicants new to administrative or managerial roles.

Accreditation/

Approval:

The VA Employee Education System is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. VA Employee Education System is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation. The VA Employee Education System is accredited as a provider of continuing education in nursing by the California Board of Registered Nursing.

The VA Employee Education System is approved by the American Psychological Association to offer continuing professional education for psychologists. The Employee Education System maintains responsibility for the program.

Continuing Education Credit:

The VA Employee Education System designates this educational activity for a maximum of 30.5 hours in category 1 credit towards the American Medical Association Physician's Recognition Award. Each physician should claim only those hours of credit that he/she actually spent in the educational activity

VA Employee Education System designates this educational activity for 36.6 contact hours in continuing nursing education. This continuing education activity has been presented by the VA Employee Education System for 36.6 contact hours. Provider approved by the California Board of Registered Nursing: Provider Number CEP 4714. Course meets the qualifications for 30.5 hours of continuing education credit for Marriage and Family Therapist (MFT)* and/or for Licensed Clinical Social Workers (LCSWs) as required by the California Board of Behavioral Sciences PCE 521. *Previously Marriage, Family, and Child Counselors (MFCCs).

VA Employee Education System, Provider Number 1040, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), (1-800-225-6880) through the Approved Continuing Education (ACE) program. VA Employee Education System maintains responsibility for the program. Social workers will receive 30.5 continuing education clock hours in participating in this course.

As an organization approved by the American Psychological Association, the VA Employee Education System is offering this activity for 30.5 hours of continuing professional education credit. The Employee Education System maintains responsibility for the program. This offering for 30.5 contact hours is sponsored by the Department of Veterans Affairs, Employee Education System, Birmingham Campus which has been granted approval for its total program of continuing education in social work by the Board of Social Work Examiners of the Florida Department of Professional Regulation - provider number BAP #439-Exp. 3/03. VA Employee Education System is authorized to award 30.5 hours of pre-approved Category II (non-ACHE) continuing education credit for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward Category II credit should list their attendance when applying for advancement or recertification in ACHE. The Employee Education System maintains responsibility for the program. A certificate of attendance will be awarded to participants and accreditation records will be on file at the Employee Education System. In order to receive continuing education credit, participants must attend 100% of the program and complete an evaluation form.

Report of Training: It is the program participant's responsibility to ensure that this training is documented in the appropriate location according to his/her locally prescribed process.

Program Schedule Monday, June 9, 2003 Faculty Core Competencies* 8:00 am Welcome

8:15 Announcements and Review of Training Objectives and Core Competencies

TBA

8:30 Participant Introductions and Learning Objectives--Small Group Interviews

Jeffrey L. Peters Jerry Satterwhite

Interpersonal Effectiveness & Personal Mastery

10:15 Break

10:30 Self-Assessment: Myers-Briggs Type Indicator-MBTI (administration and scoring)

Rodney R. Baker Patricia M. Dubbert


11:15 Discussion of MBTI Scores in Relation to Management Responsibilities


12:00 pm Lunch

1:00 Administrative Case Study (Group task and reports)

Christine LaGana Jeffrey L. Peters

Technical & Personal Mastery

2:30 Break

2:45 Professional Community Issues: Faculty Panel and Discussion: 1) Professional and administrative issues

in managing other disciplines 2) Title 38 and Title 5 Recruitment and

Interdisciplinary Evaluation Issues 3) Professional Community Issues

Jeffrey L. Peters Kimberly L. Radant Jerry Satterwhite Edmund J. Nightingale

Technical & Organizational Stewardship

4:30

Adjourn

*Core competencies incorporated in training element (from VHA’s High Performance Development Model).

Program Schedule Tuesday, June 10, 2003 Faculty Core Competencies 8:00 am Overview of Day 2

Faculty

8:15 Case Method Exercise in Business Planning: Developing a Basic Mental Health Benefits Package for Enrolled Veterans

Rodney R. Baker Edmund J. Nightingale

Systems Thinking & Organizational Stewardship

10:00 Break

10:15 Group Planning Reports and Faculty Feedback

All Faculty

11:00 Resource Utilization Issues--CDR, DSS, and Workload and Cost Databases: Faculty Panel and Discussion


Technical & Systems Thinking

12:00 pm Lunch

1:00 Budget Allocation Model (VERA) and Vesting Issues

Edmund J. Nightingale


2:00 Break

2:15 Clinical Case Study (Group task and reports)

Larry Dewey Jeffrey L. Peters

Technical

3:30 Performance Management: Grievances and resolving employee performance problems

Rodney R. Baker Jeffrey L. Peters


4:30 Adjourn

Program Schedule Wednesday, June 11, 2003 Faculty Core Competencies 8:00 am Overview of Day 3

Faculty

8:15 Utilizing NEPEC, KLF, and External Review Data in Program Planning

Larry Dewey Patricia M. Dubbert


9:45 Break

10:00 Clinical Privileges, Competency, and Peer Review

Edmund J. Nightingale Jeffrey L. Peters Kimberly L. Radant Jerry Satterwhite

Technical

11:00 Break

11:15 MIRECC in the VA: Purpose and Role

Greer Sullivan MIRECC Director VISN 16


12:00 pm Lunch

1:00 Promoting Mental Health

Christine LaGana

Creative Thinking

2:30 Break

2:45 Promoting Mental Health

Creative Thinking

3:45 Mid-Point Evaluation and Needs Assessment

All Faculty

4:30 Adjourn

Program Schedule Thursday, June 12, 2003 Faculty Core Competencies 8:00 am Overview of Day 4

Faculty

8:15 Negotiated Needs Assessment Special Topics (Concurrent sessions)

Personal Mastery

9:30 Break


TBA Personal Mastery

10:45 Break



12:00 pm Lunch



3:00 Break

3:15 VHA Mental Health Strategic Health Group: Overview of Issues

Laurent S. Lehmann Mary A. Jansen

Systems Thinking & Organizational Stewardship

4:30 Adjourn

Program Schedule Friday, June 13, 2003 Faculty Core Competencies 8:00 am Negotiated Needs Assessment Special

Topics (Concurrent sessions)


9:00 Break

9:15 Coaching/Mentoring Jerry Satterwhite Interpersonal Effectiveness & Personal Mastery

10:15 Personal Strategies for Taking Care of Self

Christine LaGana


11:00 Written and Verbal Evaluation and Closing Remarks by Faculty

All Faculty

11:30 Adjourn

Faculty and Planning Committee * +

Rodney R. Baker, PhD Director, Mental Health Service Line and Chief, Psychology Service South Texas Veterans Health Care System San Antonio, TX

*+

Christine LaGana, PhD VISN 5 Facility Mental Health Service Line Manager VA Medical Center Baltimore, MD

* +

Jeffrey P. Burk, PhD Chief, Psychology Service North Florida South Georgia Veterans Health System Gainesville, FL

* Laurent S. Lehmann, MD Chief Consultant Mental Health Strategic Health Group VACO Washington, DC

* +

Larry Dewey, MD Chief, Mental Health Services VA Medical Center Boise, ID

*+

Edmund J. Nightingale, PhD.ABPP Director for Psychology VA Medical Center Minneapolis, MN

*

Nancy K. Donovan Health Care Education Specialist Employee Education System Minneapolis, MN

*+

Jeffrey L. Peters, MD VP, Behavioral Health Care Program VA Pittsburgh Health Care System VA Medical Center Pittsburgh, PA

* +

Patricia M. Dubbert, PhD Associate Chief of Mental Health and Clinical Director of Psychology VA Medical Center Jackson, MS

* Paula T. Rappe, LCSW, MSW Consultant VA Medical Center Birmingham, AL

*

Mary A. Jansen, PhD Deputy Chief Consultant Mental Health Strategic Health Group VACO Washington, DC

*+

Kimberly L. Radant, MSN Associate Medical Center Director, Patient Care Services VA Medical Center Indianapolis, IN

* +

Jerry Satterwhite, MSW Chief, Community Resource Service VA Medical Center Birmingham, AL

* Greer Sullivan Director, MIRECC VISN 16 VAMC North Little Rock, AR

*

Jessica Steckler, DEd Cand RNC Education Specialist Employee Education System Erie, PA

* +

Judith A. Talbert, MSW, LSW, ACSW MH&BS Care Line Manager Chalmers P. Wylie VAOPC Columbus, OH

* DENOTES PLANNING COMMITTEE + DENOTES FACULTY

Program Manager: Jessica Steckler, DEd Cand. RNC Education Specialist Employee Education System, Erie Center Erie, PA

Education Technician:

Rose Rohler Program Support Assistant Employee Education System, Erie Center Erie, PA

Application Procedure:

Individuals interested in applying for the program should send or FAX the Application Form which follows the preliminary training schedule to Jessica Steckler, RN, Program Manager, Employee Education System, Erie Center, 135 East 38th Street, Erie, PA 16504 FAX (814) 868-6275.

Deadline Date: Applications must be received by close of business on March 28, 2003. Receipt of applications will be acknowledged by e-mail. If you do not receive e-mail confirming receipt of your application by April 11, 2003, please call Rose Rohler at (814) 860-2405. Notification of accepted applicants will be made by May 1, 2003.

Cancellation Policy: Those individuals who have been accepted to attend and need to cancel should notify the EES, Erie Center, by phone at least two weeks prior to the program at (814) 860-2406 or (814) 868-6225.

Americans with Disabilities Act

Policy:

The Employee Education System wishes to ensure no individual with a disability is excluded, denied services, segregated or otherwise treated differently from other individuals attending this workshop because of the absence of auxiliary aids and services. If you require any special arrangements to attend and fully participate in this educational workshop, please contact Jessica Steckler at (814) 860-2406, or e-mail: [email protected].

Faculty Disclosure(s)

The Employee Education System (EES) must insure balance, independence, objectivity, and scientific rigor to all EES sponsored educational activities. The intent of this disclosure is not to prevent faculty with a significant financial or other relationship from presenting materials, but rather to provide the participant with information on which they can make their own judgments. It remains for the participant to determine whether the faculty interests or relationships influence the materials presented with regard to exposition or conclusion. When an unapproved use of a FDA approved drug or medical device, or an investigational product not yet FDA approved for any purpose is mentioned, EES requires disclosure to the participants. Faculty have provided the following information: As of this date, no faculty disclosures have been submitted. For more information about the products and services provided by the Employee Education System, visit our website at http://vaww.ees.lrn.va.gov/.

http://vaww.ees.lrn.va.gov/

Application Form:

Behavioral Health Leadership Training Program

Employee Education System and Veterans Health Administration North Little Rock, AR; June 9-13, 2003

1. Name: (please print/ type) __________________________________________

Degree(s): __________________________________

2. SS#: __________________________________________

3. Check professional discipline: Psychology Psychiatry Social Work Nursing Other

4. When appointed to first management/supervisory position in VHA: _____________________

5. Current Program Title/Position: _______________________________________________

a. When were you appointed to this position:

____________________________________________________________________ b. Briefly describe your responsibilities in the above position:

c. Identify the numbers and categories of personnel for which you have direct supervisory responsibility (for example, evaluating or hiring):

d. Identify the numbers and categories of personnel for which you have program

management responsibilities:

6. VA Mailing Address:________________________________________________________

______________________________________________________________________

_____________________________________________________ Zip: _____________

7. Phone: __________________________________ 8. FAX: ___________________________________

9. E-mail: __________________________________ Signature of Applicant:___________________________________________ Date:__________ Concurrence by Supervisor: _______________________________________ Date:__________ Concurrence by Medical Center Director: ____________________________ Date:__________ Note: Signature of Medical Center Director indicates that this applicant’s medical center concurs with the need for training and is willing to fund associated travel costs for the applicant if selected to attend the training (airfare, $30/day housing, $38/day meals). Applications without the signature of the Medical Center Director will not be considered complete. Return this application by mail to Jessica Steckler, Program Manager, Employee Education System, Erie Center, 135 East 38th Street, Erie, PA 16504 or FAX to (814) 868-6275 no later than Friday, March 28, 2003.

department of veterans affairs employee education system june 2003 final announcement.pdf ·...

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