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Bibliography

i

BIBLIOGRAPHY

Aggarwal, P.K. (1995); Motivation and Indian Bureaucracy; New Delhi: MD

Publication Pvt. Ltd.

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Learning

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Ashkanasy, N M, P M Celeste, and M F Peterson, Handbook of Organizational

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Aly, N., Akpovi, J. (2001), "Total quality management in California public higher

education", Quality Assurance in Education, Vol. 9 No.3, pp.127-31.

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