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1 Companies I have worked for Media Finance FMCG 7 6 2 Years tenure by Sector Media Finance FMCG What my peers have to say "I had the privilege of working with Derek while employed at BSkyB. I found Derek to be highly skilled technically with a passion for his work, great attention to detail and a highly analytical mind. He is an intelligent chap with great people skills and sense of humour. It was a pleasure to work with Derek and I highly commend him to any future employer. " - Steve Fenton "I was lucky enough to work with Derek for around 2 years and during this time I found him to be a very clever, strategic individual who could easily focus towards a myriad of issues and potential solutions by applying excellence in analysis, planning and strategy. If I had to sum Derek up in 5 words they would be Strategic, Analytical, Organised, Quality Focused and Value Add (ok, that's technically 7 words but they are all true) "- Amanda Kelly "I had the very good fortune to work with Derek over a three year period at SkyIQ where he played a major part in ensuring myself and the other departmental managers were focussed, and aligned to, the more ‘significant and valuable’ asks from the business. His natural inquisitorial style ensured that he was able to prioritise projects fully appraised on the drivers behind the requests and pull the threads together where a more cohesive approach would be beneficial. Innate creativity coupled with sound logical thinking meant Derek was often used as a sounding board by colleagues" - Gary Muirhead •Identified £11.2m pa revenue opportunity through reducing installation lead times •£2.5m revenue opportunity identified within the Broadband base •£250k marketing benefit identified through better use of customer e-mail •£700k call cost reduction through pre-emptive SMS • £485k Cost reduction by removing a cohort from Direct Marketing with no opportunity to buy product •Redesign of legacy Executive Scorecard to ensure correlation within measures is brought to the fore •Developed churn forecasting capability 4 months out, informing £multi-million decisioning on targeted offer spend. •650% Year on Year (YoY) increase in delivery of realisable value to the business with a team delivery of circa £30m benefit to BSkyB (up from £4.6m the previous year) •End to end time for delivery reduced by 45% (movement from an average of 57 days to 31 days) •50% increase in conversion rate of demand to delivery •Delivery of ‘small change’ requests down by 7% YoY, coupled with 13% growth of high value demand •Directly responsible for reducing wasted effort by 80% through consolidation of key metrics and pushing forward the idea of ‘self service’ reporting within the business. •During my tenure I realised circa £1.5 million in efficiency savings through a review of the Group Pension scheme set up processes. •Reduced reporting effort from 3 FTE to .5 FTE whilst simultaneously introducing improved KPI reporting within the business to drive improvements in machine run DEREK MITCHELL: REPORTING. ANALYSIS. INSIGHTS. CONSOLIDATION. Mission : Eliminate tasks with no value • Maximise the material value of that which remains Encourage innovation GET IN TOUCH: +44 1506 207236 [email protected] 9 10 8 4 9 7 4 3 3 3 Business Objects Six Sigma Business Process Mapping Project Planning Strategy Business Analysis Access Dashboarding Continuous improvement Data Mining LinkedIn endorsments

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Page 1: dEREKS cv

1

Employer tenure by sector

Media

Finance

FMCG

Six Sigma

Strategy

Access

Companies I have worked for

Media Finance

FMCG

7

6

2

Years tenure by Sector

Media

Finance

FMCG

What my peers have to say

"I had the privilege of working with Derek while employed at

BSkyB. I found Derek to be highly skilled technically with a

passion for his work, great attention to detail and a highly

analytical mind. He is an intelligent chap with great people skills

and sense of humour. It was a pleasure to work with Derek and I

highly commend him to any future employer." - Steve Fenton

"I was lucky enough to work with Derek for around 2 years and

during this time I found him to be a very clever, strategic

individual who could easily focus towards a myriad of issues and

potential solutions by applying excellence in analysis, planning

and strategy. If I had to sum Derek up in 5 words they would be

Strategic, Analytical, Organised, Quality Focused and Value Add

(ok, that's technically 7 words but they are all true) "- Amanda

Kelly

"I had the very good fortune to work with Derek over a three year

period at SkyIQ where he played a major part in ensuring myself

and the other departmental managers were focussed, and aligned

to, the more ‘significant and valuable’ asks from the business. His

natural inquisitorial style ensured that he was able to prioritise

projects fully appraised on the drivers behind the requests and pull

the threads together where a more cohesive approach would be

beneficial. Innate creativity coupled with sound logical thinking

meant Derek was often used as a sounding board by colleagues" -

Gary Muirhead

•Identified £11.2m pa revenue opportunity through

reducing installation lead times

•£2.5m revenue opportunity identified within the

Broadband base

•£250k marketing benefit identified through better use

of customer e-mail

•£700k call cost reduction through pre-emptive SMS

• £485k Cost reduction by removing a cohort from Direct

Marketing with no opportunity to buy product

•Redesign of legacy Executive Scorecard to ensure

correlation within measures is brought to the fore

•Developed churn forecasting capability 4 months out,

informing £multi-million decisioning on targeted offer

spend.

•650% Year on Year (YoY) increase in

delivery of realisable value to the business

with a team delivery of circa £30m benefit

to BSkyB (up from £4.6m the previous year)

•End to end time for delivery reduced by

45% (movement from an average of 57

days to 31 days)

•50% increase in conversion rate of

demand to delivery

•Delivery of ‘small change’ requests down

by 7% YoY, coupled with 13% growth of high

value demand

•Directly responsible for reducing wasted

effort by 80% through consolidation of key

metrics and pushing forward the idea of

‘self service’ reporting within the business.

•During my tenure I realised circa £1.5

million in efficiency savings through a

review of the Group Pension scheme set up

processes.

•Reduced reporting effort from 3 FTE to .5

FTE whilst simultaneously introducing

improved KPI reporting within the business

to drive improvements in machine run

DEREK MITCHELL: REPORTING. ANALYSIS. INSIGHTS. CONSOLIDATION. Mission : Eliminate tasks with no value • Maximise the material value of that which remains Encourage innovation

GET IN TOUCH: +44 1506 207236 [email protected]

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LinkedIn

endorsments

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