design (by) robots – what are the coming design tasks?

Prof. Andrea Krajewski | Hochschule Darmstadt

Design (by) Robots @krajewski

webinale16. Design by Robots. Prof. Andrea Krajewski. stud

iost

oks

© 1

23R

F.co

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Slurrrp… Science Fiction

is Now.

http://de.123rf.com/profile_studiostoks

webinale16. Design by Robots. Prof. Andrea Krajewski. http

://he

ndoh

over

.com

[30.

5.16

]

http://hendohover.com



webinale16. Design by Robots. Prof. Andrea Krajewski.

Foto

: (c)

Mas

aru

Kam

ikur

a, fl

ickr

.com

“In 2013, every household will have a robot.” (Bill Gates, Scientific American, Januar 2006)

https://www.flickr.com/photos/kamikura/2472910099


://w

ww

.mol

ey.c

om [2

8.5.

16]

ROBOTIC KITCHEN YES, WHY NOT?

http://www.moley.com




webinale16. Design by Robots. Prof. Andrea Krajewski. (c) A

dobe

, Que

lle: h

ttp://

tinyu

rl.co

m/a

dobe

-rob

osho

p [2

8.5.

16]

ROBOSHOP YET JUST AN APRIL FOOL HOAX

http://tinyurl.com/adobe-roboshop





webinale16. Design by Robots. Prof. Andrea Krajewski. ww

w.th

egrid

.io [2

8.5.

16]

https://www.youtube.com/watch?time_continue=6&v=OXA4-5x31V0

http://www.thegrid.io




Squ

ares

pace

[28.

5.16

]

TEMPLATE FASHION WHO NEEDS DESIGN AI? WE HAVE

https://www.flickr.com/photos/kamikura/2472910099


Thin

kSqu

are

[28.

5.16

]

TODAY’S ROBOTS THE SECRET INVASION OF INTELLIGENT AGENTS

https://www.thinksquare.io


s://b

otlis

t.co/

bots

/filte

r?pl

atfo

rm=1

3 [2

8.5.

16]

BOT-STORE APP-STORE WAS YESTERDAY

https://botlist.co/bots/filter?platform=13








“Most people (65%) aren't downloading apps at all, and get by with whatever comes pre-installed on phones. [...] we're now in a one-app world; 42% of people spend most of their time on a single app.” (Comscore)


The development of messaging apps. http://www.botgig.com [28.5.16]

http://www.botgig.com


POST APP WORLD PARADIGM SHIFT


s://w

ww

.you

tube

.com

/wat

ch?v

=VFF

0blU

Daw

g

POST APP WORLD THE WINGMAN: IOT DOESN’T CARE ABOUT APPS

https://www.youtube.com/watch?v=VFF0blUDawg








s://h

ome.

goog

le.c

om [2

8.5.

16]

VOICE USER INTERFACES

THE NEW UI

https://home.google.com




webinale16. Design by Robots. Prof. Andrea Krajewski. Sou

rce:

http

://w

ww

.tech

rada

r.com

[28.

5.16

]

DIALOG PARTNERSHIPS

THE NEW DESIGN TASK

http://www.techradar.com/news/phone-and-communications/mobile-phones/cortana-everything-you-need-to-know-about-microsoft-s-siri-rival-1183607


“Not the eyes but the voice reflect the soul.” (Prof. W. Sendlmeier, TU Berlin)

webinale16. Design by Robots. Prof. Andrea Krajewski. (c) W

arne

r Bro

ther

s, Q

uelle

: http

://w

ww

.war

nerb

ros.

com

/her

[30.

5.16

]

“You are dating a computer?”

“She is not just a computer!” (Dialog in the movie “HER”)

http://www.warnerbros.com/her






Just

mey

o ©

123

RF.

com

Mutual influence of the behavior of individuals.

INTERACTION THE SOCIOLOGICAL DEFINITION

, http://de.123rf.com/profile_justmeyo


FIRST IMPRESSION INTERPLAY

PERSONALITY SUBSTANCE

TRUST

INTERACTION CRUCIAL POINTS IN A DIALOG

Just

mey

o ©

123

RF.

com

http://de.123rf.com/profile_justmeyo


FIRST IMPRESSION MIRRORS TONALITY - NICE

Scr

eens

hot,

siri

[30.

5.16

]


FIRST IMPRESSION FEELING IGNORED

Scr

eens

hot,

goog

le a

pp [1

.6.1

6]


http

s://m

ediu

m.c

om/c

hat-b

ots/

usab

ility

-heu

ristic

s-fo

r-bo

ts-7

0751

32d2

c92#

.s5d

fizw

vv [3

0.5.

16]

INTERPLAY SMART AND ACTIVATING DIRECTION


http

s://m

ediu

m.c

om/c

hat-b

ots/

usab

ility

-heu

ristic

s-fo

r-bo

ts-7

0751

32d2

c92#

.s5d

fizw

vv [3

0.5.

16]

INTERPLAY CONFIRMATIVE


http

s://m

ediu

m.c

om/c

hat-b

ots/

usab

ility

-heu

ristic

s-fo

r-bo

ts-7

0751

32d2

c92#

.s5d

fizw

vv [3

0.5.

16]

INTERPLAY COMMAND LINE DIALOG


http

s://m

ediu

m.c

om/c

hat-b

ots/

usab

ility

-heu

ristic

s-fo

r-bo

ts-7

0751

32d2

c92#

.s5d

fizw

vv [3

0.5.

16] INTERPLAY

A KIND OF WEBSITE?


INTERPLAY BRIDGING UNCERTAINTY

(c) F

aceb

ook/

dpa,

aus

: sue

ddeu

tsch

e.de

[28.

5.16

]

http://www.sueddeutsche.de/digital/facebook-m-facebook-messenger-bekommt-digitalen-helfer-1.2624377


INTERPLAY OFFERING INFO BITES

(c) F

aceb

ook/

dpa,

aus

: sue

ddeu

tsch

e.de

[28.

5.16

]



(c) F

aceb

ook/

dpa,

aus

: sue

ddeu

tsch

e.de

[28.

5.16

]

INTERPLAY KNOWING THE CRUCIAL FACTS



“Siri, wie ist das Wetter heute in Frankfurt?”

SUBSTANCE OVER THE TOP

Scr

eens

hot,

siri

[30.

5.16

]


Scr

eens

hot,

siri

[30.

5.16

]

“Google, wie ist das Wetter heute in Frankfurt?”

SUBSTANCE ANYBODY TALKING TO ME?


PERSONALITY HUMOR IS NOT JUST A FEATURE

http

s://e

chos

im.io

/ [30

.5.1

6]


Scr

eens

hot,

siri

[30.

5.16

]

“Siri, erzähl mir einen Witz.”

PERSONALITY SPECIFIC HUMOR


http

://po

ncho

.is [2

8.5.

16]

PERSONALITY SPECIFIC HUMOR

webinale16. Design by Robots. Prof. Andrea Krajewski. http://video.cnbc.com/gallery/?video=3000502094

TRUST TYPICAL FEAR OF AI

Interviewer: “Do you want to destroy humans? Please say ‘no’.” Sophia: “O.k., I will destroy humans.” Interviewer: “No, I take it back. Don’t destroy humans.”

http://video.cnbc.com/gallery/?video=3000502094

webinale16. Design by Robots. Prof. Andrea Krajewski. Sou

rce:

http

://w

ww

.wiw

o.de

[30.

5.16

]

http://www.wiwo.de/unternehmen/it/google-home-datenschutzbeauftragte-warnt-vor-google-sprachassistent/13641366.html

TRUST HUMAN RIGHTS

TRUST HUMAN RIGHTS, A CONTENPORARY EXTENSION FOR “CYBORGS”*

*according to Aral Balkan “Ethical Design Manifesto“ (https://ind.ie/ethical-design/ )

https://ind.ie/ethical-design/

http

s://i

nd.ie

/eth

ical

-des

ign/

[30.

5.16

]

*according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ )

ETHICAL DESIGN DESIGNERS’ RESPONSIBILITY



No design problem?

http

s://i

nd.ie

/eth

ical

-des

ign/

[30.

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]

UX

Usability

*according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ )




://w

ww

.fast

code

sign

.com

/302

5738

/ibm

s-ne

xt-b

ig-th

ing-

psyc

hic-

twitt

er-b

ots

[28.

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]

THE HIDDEN ME YOU SHOULD SEE HOW TWITTER BOTS SEE YOU

IBM’s psychic AI reads your twitter feeds

http://www.fastcodesign.com/3025738/ibms-next-big-thing-psychic-twitter-bots













www.identifive.me

iden

tifiv

e ©

Bol

esla

wsk

i, D

., G

oger

, T.,

Rei

nhar

d, V

.

CREATE TRANSPARENCY MAKE THE “DIGITAL ME” VISIBLE TO USERS

DESIGN MISSION

http://www.identifive.me

webinale16. Design by Robots. Prof. Andrea Krajewski. iden

tifiv

e ©

Bol

esla

wsk

i, D

., G

oger

, T.,

Rei

nhar

d, V

.


CREATE AUTHENTIC AND TRUSTWORTHY DIALOG PARTNERSHIPS WITH ROBOTS

THE NEW DESIGN TASK

Sou

rce:

http

://w

ww

.tech

rada

r.com

[28.

5.16

]

http://www.techradar.com





PROF. ANDREA KRAJEWSKI DESIGN OF MEDIA SYSTEMS

[email protected]

www.andreakrajewski.com

@krajewski

Thank you!

stud

iost

oks

© 1

23R

F.co

m

http://de.123rf.com/profile_studiostoks

http://www.andreakrajewski.com

mailto:[email protected]

https://twitter.com/krajewski