Monday, July 23, 2012

MOBILE. MONDAY.

BACKGROUND

About me & SuperConnect

Chris Balcer Director of Technology Innovation at SuperConnect• Microsoft technologies background • Worked with Android, iOS, C#,C++, … the

list goes on…• Prior experience: Arthur Andersen, Hitachi

Consulting, HubbardOne, William Blair & Company, Slalom Consulting

SuperConnect• Division of Slalom, LLC• Founded by Dave Cutler, Jordan Fladell &

Garret Carlson April 2, 2012• First product roll out in BETA July 19, 2012

SUPERCONNECT VISION

The vision of SUPERCONNECT is to create innovative tools for employees that enable them to get their work done more effectively and efficiently by supporting the new work styles of today including mobility, gamification, social computing and more.

WORK. BETTER.

BUILD IT RIGHT

Designing for cross platform applications

Visual Design & User Experience• Must be appealing and brand-able• K.I.S.S. – Must be easy to use

Application Architecture• Scalable• Cost-effective

Data Flow & Volume• Amount of data that needs to be moved /

viewed

Security • Make use of existing security mechanisms

used by customers

design

data

arch

security

CONNECTIONS: OUR FIRST PRODUCT

• Built on an enterprise class, multi-tenant cloud platform

• Native apps for iOS and Android; mobile web for other device

• “No code” configuration of data, presentation, and branding

• Integration with Active Directory, Exchange, SharePoint, LinkedIn and Twitter

1. SmartSearch – type-ahead search of contacts across company-specified fields

2. SmartConnect – real-time availability and “behavioral presence” intelligently determines best way to connect

3. SmartSchedule – schedule meetings with multiple people based on calendar availability

Connections: world’s smartest mobile

corporate directory

VISUAL DESIGN & UX

The BLANK Slate

BRANDABILITYBe smart, keep it simple• User experience on each device

differs in some way• 80 / 20 rule

LOWEST COST / MAINTENANCEPush it up the chain• Application power resides on the server• Massage / cleanse images before going mobile

CUSTOMIZABLE DATA / UITemplating helps where customers cannot• Designer-defined templates for components• Data driven population

APPLICATION ARCHITECTURE

Does a square ever fit

into a round hole?BRANDABILITYDesign once, apply everywhere• iOS & Android native applications• Mobile Web• Windows 8? Windows Phone 7/ 8?

LOWEST COST / MAINTENANCEDevelop once, deploy everywhere• PhoneGap• Appcelerator Titanium• Mobile Web for ALL?

CUSTOMIZABLE DATA / UIUltimate flexibility, make it all dynamic• Data driven UI• User experience across platforms• Big data decisions & SQLite

recover

available

APPLICATION ARCHITECTURE

To the Cloud

Scale & Expand• Use cloud computing for scale at low cost

– Windows Azure• Services help for scale & expansion

Recover & Maintain • Push recovery and maintenance to

companies that do just that

Cost Effective• Quick prototypes• Fast fail• Helps with sales to be able to set up

demos

scale expand

maintain performcost

effective

DATA FLOW & VOLUME

BIG DATA in a little world … or device

Search is pretty important• Data structure : tall tables• Indexing

Corporate Directory to device• Huge clients = huge directories• Images plus data

No guaranteed connection • Mobile / wireless carrier networks are not

reliable• Connections can be dropped / throttled

Multi-tenancy• Handled on the data / services tier

DATA FLOW

Customer Data sources

Transmitted JSON files

Committed to tenant

databases

All data pushed / synched using

web service tier

Data loaded into SQLite DB on

devices

SECURITY

Large corporations = Extensive security

Human resource data• Most data is not public – and cannot be

Utilize corporate security policies• AD / ADFS• System integrations – calendars,

directory, presence

Tenant & User Management• Simple management through admin

console• Internal• Customer-facing

CONNECTIONS DEMO

QUESTIONS