design research meets design practice · 28-29 july, 2016 massachusetts college of art and design,...

28-29 JULY, 2016

MASSACHUSETTS COLLEGE OF ART AND DESIGN, BOSTON, USA

The 20th dmi: Academic Design Management Conference Proceedings

DESIGN RESEARCH MEETS DESIGN PRACTICE

Inflection Point

This%conference%proceedings%version%was%produced%on%20%July%2016%%Cover%and%conference%identity%design%by%DMI%Proceedings%compiled%by%Emily%Bova%|%emilybova.weebly.com%%%%%%%%©2016%DMI%and%the%Authors.%All%rights%reserved%%ISBN%978M0M615M99152M8%%Published%by%the%Design%Management%Institute%38%Chauncy%Street,%Boston,%MA%Suite%800%Boston,%MA%02111%USA%%The%Design%Management%Institute%(DMI)%is%an%international%membership%organization%that%connects%design%to%business,%to%culture,%to%customers—%and%to%the%changing%world.%Founded%in%1975,%DMI%brings%together%educators,%researchers,%designers,%and%leaders%from%every%design%discipline,%every%industry,%and%every%corner%of%the%planet%to%facilitate%transformational%organizational%change%and%design%driven%innovation.%DMI%focuses%its%mission%in%three%areas:%education,%design%valuation%and%connection.%%The%20th%DMI:%Academic%Design%Management%Conference:""Design%Research%Meets%Design%Practice%at%the%Inflection%Point%was%hosted%%by%the%Massachusetts%College%of%Art%and%Design%and%organized%by%DMI%%%%%%LEGAL%NOTICE:%The%publisher%is%not%responsible%for%the%use%which%might%be%made%of%the%following%information.%

CONFERENCE'ORGANIZATION'

Carole'Bilson,"President,"DMI"Chris'Hancock,"Conference"Program"Coordinator"''

CONFERENCE'HOST'

Massachusetts"College"of"Art"and"Design""

DMI'Leadership'

Jerry'Kathman,"Chair,'DMI'Board,"President/CEO,"LPK"Bob'Schwartz,'Vice'Chair,'DMI'Board,"General"Manager,"Global"Design"&"User"Experience,""GE"Healthcare"Carole'Bilson,"President,"Design"Management"Institute"Iain'Aitchison,'Chair'DMI'Advisors,"Programme"Director"Glasgow"School"of"Art""

DMI'Founder''

William'J.'Hannon,"Professor"Emeritus,"Massachusetts"College"of"Art"and"Design"'

CONFERENCE'ADVISORY'COMMITTEE'

Cai'Jun,"Professor,"Department"of"ID"and"Director,"Design"Management"Research"Lab/Art"&""Science"Research"at"Center"Academy"of"Arts"&"Design,"Tsinghua"University"

Christi'Zuber,"Founder,"Innovation"Consultancy,"Kaiser"Permanente"Craig'Vogel,"Associate"Dean"and"Director,"Center"for"Design"Research"and"Innovation"in"the""

College"of"Design"Architecture,"Art"and"Planning"(DAAP),"University"of"Cincinnati"Eric'Anderson,"CoNFounder"&"Co"Director"of"the"Integrated"Innovation"Institute;"Associate"Dean,"College"of"Fine"Arts,"Carnegie"Mellon"Iain'Aitchison,"Director"PLAN;"Program"Director,"Institute"of"Design"Innovation,"The"Glasgow""

School"of"Art"""Jeanne'Liedtka,"D.B.A.,"Professor"of"Business"Administration,"Darden"Business"School,""

University"of"Virginia"Lorraine'Justice,"Ph.D.,"Dean,"College"of"Imaging"Arts"and"Sciences,"Rochester"Institute"of""

Technology"Matthew'Kressy,"Director,"MIT"Integrated"Design"&"Management,"Massachusetts"Institute"of""

Technology"(MIT)""

CONFERENCE'TRACK'COOCHAIRS'

"1.'Business:'Design'and'Design'Management'for'Economic'Growth'

Anne'Stenros,"Professor"of"Practice"in"Design"Business"Management,"School"of"Business,"Aalto""University"(Finland)"

Cláudia'de'Souza'Libânio,'Doctor/Professor,"UFCSPA"(Brazil)"Dr.'Beatriz'Itzel'Cruz'Megchun,"Assistant"Professor"in"Design Management,"American""

University"of"Sharjah"(United"Arab"Emirates)""Heico'Wesselius,"Senior"Research"Fellow,"Centre"for"Design"Innovation"(CDI),"Swinburne""

University"of"Technology,"School"of"Design"(Australia)"Ian'Parkman,"Assistant"Professor"of"Marketing,"University"of"Portland"(USA)"Mark'Bailey,"Director"of"Innovation"Design"&"Teaching"Fellow,"Northumbria"University"(United""

Kingdom)"Ozlem'Er,"Professor"Dr.,"Department"of"Industrial"Product"Design,"Istanbul"Technical"University""

(Turkey)"Santosh'Basapur,"Faculty,"Human"Factors"and"Systems"Design,"IIT"Institute"of"Design"(USA)"Yujin'Kim,"Associate"Professor,"Dept."of"Visual"Studies,"Kongju"National"University"(South""

Korea)""2.'Society:'Design'and'Design'Management'for'Social'Innovation'

Christy'Suciu,"Lecturer,"College"of"Business"and"Economics,"Boise"State"University"(USA)"James'Read,"Director"of"Master"in"Design"|"Design"Innovation,"Massachusetts"College"of"Art""

and"Design"(USA)"Jorn%Henning%Buhring,"Research"Assistant"Professor,"The"Hong"Kong"Polytechnic"University""School"of"Design"(China)"

Santosh'Basapur,"Faculty,"Human"Factors"and"Systems"Design,"IIT"Institute"of"Design"(USA)""Tod'Corlett,"Director"of"Industrial"Design"Programs,"Philadelphia"University"(USA)"'

3.'The'Changing'World:'Design'and'Design'Management'in'the'Public'Sector'

Alison'Miyauchi,"Associate"Vice"President,"Research"and"Academic"Affairs,"Alberta"College"of""Art"&"Design"(Canada)"

Doris'WellsOPapanek,"MEd,"Founder"and"Director,"Design"Learning"Network"(USA)"Kaja'Tooming'Buchanan,"Professor"of"Design"Theory,"Practice"and"Strategy,"College"of"Design""

and"Innovation,"Tongji"University"(China)"Yujin'Kim,"Associate"Professor,"Dept."of"Visual"Studies,"Kongju"National"University"(South""

Korea)""

4.'Design,'Leadership,'and'Organization'Design'

Christine'De'Lille,"Assistant"Professor,"Product"Innovation"Management,"Delft"University"of""Technology"(The"Netherlands)"

Fabiane'Wolff,"Professor,"Design"School,"UniRitter"(Brazil)"Jeremy'Alexis,"Senior"Lecturer,"IIT"Institute"of"Design"(USA)"Lisa'E'Mercer,"Adjunct"Faculty,"Department"of"Design,"University"of"North"Texas"(USA)'Mersha'Aftab,"Senior"Lecturer"in"Design"Innovation,"Northumbria"University"School"of"Design""

(United"Kingdom)'Sam'Bucolo,"Professor"Design"Innovation,"Design"Innovation"Research"Centre,"University"of""

Technology"(Australia)"Tom'Berno,"Professor,"Art"and"Design,"Texas"State"University"(USA)"Chris'Fremantle,'Senior"Research"Fellow,"Robert"Gordon"University,"Gray’s"School"of"Art"(United"Kingdom)""5.'Open'Track'for'papers'that'do'not'directly'fit'themed'tracks'

Bridgette'Engeler,"Centre"for"Design"Innovation,"Swinburne"University"(Australia)"Cees'de'Bont,"Dean"and"Chair"Professor,"School"of"Design,"Hong"Kong"Poytechnic"University""

(China)"Doris'WellsOPapanek,"Founder"and"Director,"Design"Learning"Network"(USA)"Irina'Maria'Suteu,"Professor,"NABA"(Nuova"Accademia"di"Belle"Arti)"(Italy)""Gjoko'Muratovski,"Senior"Manager,"School"of"Art"&"Design,"Auckland"University"of"Technology""

(New"Zealand)"Jörn'Bühring,"Research"Assistant"Professor,"School"of"Design,"Hong"Kong"Poytechnic"University""

(China)"Selena'Griffith,"Senior"Lecturer,"University"of"New"South"Wales"(Australia)""Travis'J'Brown,"Lecturer,"Design"Strategy;"Director"of"Strategic"Initiatives"&"Entrepreneurship,""

Indiana"University"(USA)""""""""""

PAPER'REVIEWERS'

Alex'W.'White,'Associate"Professor,"MPS"Design"Management,"Shintaro"Akatsu"School"of""Design"at"the"University"of"Bridgeport"(USA)"

Alison'Miyauchi,'Associate"Vice"President,"Research"and"Academic,"Alberta"College"of"Art"&"Design"(Canada)"

Alun'John,'Price"Coordinator"Environmental"and"Spatial"Design,"School"of"Arts"and"Humanities," Edith"Cowan"University"(Australia)'André'Castro,'Professor,"Auxiliar"Convidado"Design"Faculdade"de"Arquitectura"da"Universidade"

de"Lisboa"(Portugal)'Anika'Kozlowski,'PhD"candidate,"Environmental"Applied"Sciences"and"Management,"Ryerson""

University"(Canada)"Anne'Stenros,'Professor"of"Practice"in"Design"Business"Management,"School"of"Business,"Aalto""

University"(Finland)"Antti'Ainamo,'Professor,"Textile"and"Fashion,"Swedish"School"of"Textiles,"University"of"Borås" (Sweden)"April' Starr,''Adjunct"Faculty,"Illinois"Institute"of"Technology"Institute"of"Design"(USA)"Beatrice'Villari,'PhD,"Assistant"Professor,""Department"of"Design,"Politecnico"di"Milano"(Italy)"Beatriz'Itzel'Cruz'Megchun,'Assistant"Professor"in"Design"Management,"Department"of"Arts'and"Design,"American"University"of"Sharjah"(United"Arab"Emirates)"Benny'Tan'Chon'Meng,"Manager,"Senior"Lecturer,"Product"&"Industrial"DesignBeyonDesign""

Centre,"Temasek"Polytechnic"N"Design"School"(Singapore)'Brian'Miller,"Executive"Creative"Director,"Partner,"MillerSmith""(USA)"Bridgette'Engeler,'Course"Director,"Centre"for"Design"Innovation,"Swinburne"University" (Australia)"Brigid'O'Kane,'Interim"Director,"School"of"Design,"University"of"Cincinnati"(USA)"Bruce'Watson,'Head"of"INNOVATE,"Northumbria"University"(United"Kingdom)"Carlos'Duarte,""Professor,"IADE"N"Creative"University"(Portugal)"Cees'de'Bont,'Dean"and"Chair"Professor,"School"of"Design,"Hong"Kong"Poytechnic"University" (China)"Chiara'Del'Gaudio,'PosNdoc"Researcher,"Design"Graduate"Program,"Unisinos" (Brazil)"

Christine'De'Lille,'Assistant"Professor"Product"Innovation"Management,"Delft"University"of""Technology"(Netherlands)"

Christof'Breidenich,'Prof."Dr."Media"Design,"Macromedia"University"of"Applied"Sciences" (Germany)"Christy'Suciu,"Lecturer,"College"of"Business"and"Economics,"Boise"State"University"(USA)"Claudio' Dell’Era,'Assistant"Professor,"Department"of"Management,"Economics"and"Industrial'Engineering"Milano"Politecnico" (Italy)'

Claudio'Freitas'de'Magalhães,'Assistant"Professor","Art"and"Design,"PUCNRio""(Brazil)'Davide'Sola,'Professor"of"Strategy"and"Management,""ESCP"Europe"(United"Kingdom)'Doris'WellsOPapanek,"MEd,"Founder"and"Director,"Design"Learning"Network"(USA)"Fabiane'Wolff,'Professor,"Design"School,"UniRitter"(Brazil)"Fernando'Pinto'Santos,"Doctoral"researcher"Department"of"Management"Studies" Aalto"University" Finland"Filipe'Campelo'Xavier'da'Costa,"Researcher"and"Professor"of"Design,"Design"Graduate"Program," Universidade"do"Vale"do"Rio"dos"Sinos"(Brazil)"Fiona'Peterson,"Deputy"Dean,"Learning"and"Teaching"School"of"Media"and"Communication," RMIT"University"(Australia)"Francesca' Valsecchi,"Assistant"Professor,"College"of"design"and"Innovatio,"Tongji"University" (China)"FUOREN' Lin,"Professor,"Institute"of"Service"Science,"National"Tsing"Hua"University"

(Taiwan,R.O.C.)"Gabriele'Musell,'Datavis"Researcher/Advisor/CCNR/Sharma"Lab,"Northeastern"University,"

Harvard"Medical"(United"Kingdom)"Gjoko'Muratovski,"Senior"Manager,"School"of"Art"&"Design","Auckland"University"of"Technology" (New"Zealand)"Gretchen'Frickx,'Director,"Academic"Services,"Harrington"College"of"Design"(USA)"Gustavo'Borba,'Head"of"Undergraduate"Studies,"Strategic"Design,"UNISINOS" (Brazil)"Heico'Wesselius,"Senior"Research"Fellow,"Centre"for"Design"Innovation"(CDI)"Swinburne"University"of"Technology,"School"of"Design"(Australia)"Ian'Parkman,"Assistant"Professor"of"Marketing,"Marketing"University"of"Portland"(USA)"Irini'Pitsaki,'Senior"lecturer"in"Design"Management,""Programme"Leade,"Faculty"of"Arts,"Design"and"Social"Sciences,"UNN"N"University"of"Northumbria"(United"Kingdom)"James'Morley'Read,'Professor"of"Industrial"Design,"Director"of"Master"of"Design"and"Design"Innovation" Industrial"Design,"Massachusetts"College"of"Art"and"Design"(USA)"Jeroen'van'Erp,"Prof."Fabrique"[brands,"design"&"interaction]" (Netherlands)"Jim'Foley,'Professor"Interactive"Computing" Georgia"Institute"of"Technology" (USA)"Joan'Dickinson,"Associate"Professor,"Department"of"Design,"Radford"University"(USA)"Joanne'M'Healy,"Dean"and"Professor,"Graduate"Studies"College"for"Creative"Studies"(USA)"Johan'Kolsteeg,"Professor,"Arts,"Culture"and"Media,"Groningen"University"(Netherlands)"Jorn'Henning"Buhring,"Research"Assistant"Professor,"School"of"Design,"The"Hong"Kong"Polytechnic"University"(China)"José'Vicente,''Professor,""Escola"Superior"da"Gallaecia"(Portugal)"José'Rui'Marcelino,'Auxiliar"Professor"Design,"University"of"Lisbon" (Portugal)"Júlio'Carlos'de'Souza'van'der'Linden,"Adjunct"Professor,"Design"and"Graphics"Department," Federal"University"of"Rio"Grande"do"Sul"(Brazil)"

Justin''Wilwerding,"Assistant"Professor"/"Program"Director,"Interior"Design"Apparel,""Merchandising"and"Design,"St."Catherine"University" (USA)"

Kaja'Tooming"Buchanan,"Professor"of"Design"Theory,"Practice"and"Strategy,"College"of"Design"and"Innovation,"Tongji"University"(China)"

Karine'Freire,"Adjunct"Professor"Design,"Escola"de"Design"Unisinos"(Brazil)"Katarina'WetterOEdman,'Researcher,"Business"&"Design,School"of"Design"and"Crafts,"

Gothenburg"University" (Sweden)"Ki'Young'Nam,'Associate"Professor,"Industrial"Design,"KAIST"(South"Korea)"Kirsi'Niinimäki,'Professor,"Research"team"leader,"School"of"Arts,"Design"and"Architecture" Aalto"University"(Finland)"Laura'Forlano,"Assistant"Professor,"IIT"Institute"of"Design"(USA)"Leandro'Tonetto,'Professor,"Graduate"Design"School"at"Unisinos"(Brazil)"Leticia'Castro,'Excutive"Director,"Centro"Brasil"Design"(Brazil)"Lisbeth'Svengren'Holm,'Torsten"and"Wanja"Söderberg"Professor"in"Design"Management" Business"&"Design"Lab"(BDL),"University"of"Gothenburg" (Sweden)"Luis'Alfonso"Mejia'Puig,"Head"Industrial"Design"Program"/"Director"programa"Diseño"Industrial" Design,"Universidad"Icesi"(Colombia)"Magnus'Eneberg,'Reserver"and"Lecturer,"University"College"of"Arts,"Crafts"and"Design,"

Stockholm" (Sweden)"Marja'SoilaOWadman,''Assistant"Professor,"School"of"Business,"Economics"and"Law,"" Gothenburg"University" (Sweden)"Mary'Kristin'Machac,"Assistant"Professor"Design"Thinking,""Radford"University"(USA)"Marzia'Mortati,'Research"Fellow"of"Design,"Politecnico"di"Milano""(Italy)"Maurício'Bernardes,'Associate"Professor,"UFRGS"(Brazil)"Nabil'EL'HILALI,'Research"professor,"ESCA"Business"School" (Morocco)"Nina'Terrey,'Associate"Professor,"University"of"Canberra"(Australia)"Ozlem'Er,"Professor"Dr."Department"of"Industrial"Product"Design,"Istanbul"Technical"University" (Turkey)"Peter'Kelly,""Professor"of"Practice"High"Growth"Entrepreneurship,"Aalto"University"(Finland)"Pia'Tamminen,'Researcher,"Department"of"Industrial"Engineering"and"Management,"Aalto""

University"School"of"Science"(Finland)"Rita'Assoreira'Almendra,"Assistant"Professor,"Design,"Universidade"de"Lisboa"(Portugal)"Robert''John'DeFillippi,'Professor,"Strategy"and"International"Business,"Suffolk"University" (USA)"Sam'Bucolo,"Professor"Design"Innovation,"Design"Innovation"Research"Centre,"University"of""

Technology"(Australia)"Sara'Beckman,"Earl"F."Cheit,"Faculty"Fellow,"Haas"School"of"Business,"University"of"California,"

Berkeley"(USA)"

Sarah'JS'Wilner,"Assistant"Professor,"Lazaridis"School"of"Business"and"Economics,"Marketing""Area,"Wilfrid"Laurier"University"(Canada)"

Satu'Anneli''Miettinen,'Professor,"Vicedean"Industrial"Design,"University"of"Lapland"(Finland)"Selena'Joy'Griffith,'Senior"Lecturer,"Engineering,"UNSW"(Australia)"Simone'Taffe,'Associate"Professor,"School"of"Design,"Swinburne"University"of"Technology"

(Australia)"Stacy'Benjamin,'Director,"Segal"Design"Certificate,"Segal"Design"Institute,"Northwestern"

University"(USA)"Stefano'Maffei,'Associate"Professor,"Department"of"Design,"Politecnico"di"Milano"(Italy)"Tasha'Lewis,"Assistant"Professor,"Cornell"University"(USA)"Tingyi'S.'Lin,'Associate"Professor,"Industrial"&"Commercial"Design,"National"Taiwan"University"of"

Science"&"Technology" (Taiwan,"R.O.C.)"Tod'Corlett,"Director"of"Industrial"Design"Programs,"Philadelphia"University"(USA)"Tom'Berno,"Professor," Art"and"Design,"Texas"State"University"(USA)"ToniOMatti'Karjalainen,'Academy"Research"Fellow,"Management"Studies,"Aalto"University""

School"of"Business"(Finland)"Travis'J.'Brown,"Lecturer,"Design"Strategy;"Director"of"Strategic"Initiatives"&"Entrepreneurship" Informatics,"Indiana"University"(USA)"TungOJung'Sung,'Professor,"National"Taiwan"University"of"Science"and"Technology" "

(Taiwan,"R.O.C.)"Universidad'A.C.,'Coordinator"of"the"Master"in"Strategic"Design"and"Innovation"Design,"" UIB540920IT3"(Mexico)"Victor'Frostig,'Senior"Lecturer,"Holon"Institute"of"Technology"(HIT)" (Israel)"Viktor'Hiort'af'Ornäs,"Senior"Lecturer,"Director"of"Masters"Program,"Industrial"Design""

Engineering"Product"&"Production"Development,"Chalmers"University"of"Technology"(Sweden)"

Xochitl'Arias,'Chief"of"Department"Industrial"Design,"Itesm"Campus"Guadalajara"(Mexico)"Yosuke'Kanno,'Associate"Professor,"Faculty"of"Commerce,"Chuo"University"(Japan)"Yujin'Kim,"Associate"Professor,"Deptartment"of"Visual"Studies,"Kongju"National"University"

(South"Korea)"Zaana'Jaclyn,"Howard"Design"Strategist,"Medibank"(Australia)"

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TABLE!OF!CONTENTS!

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RESEARCH!+!BUSINESS!

Design'Research'Meets'Design'Practice'at'the'Inflection'Point'

2' Livewell!Collaboration!

' Craig&M.&Vogel,&Lori&E.&Crosby&

3' Icapstone!–!A!Novel!Academic!Program!That!Integrates!Cooperative!Education!

and!Interdisciplinary!Capstone!Design!to!Deepen!Interdisciplinary!Design!

Learning'' Oscar&G.&Nespoli,&Jim&Russell!

4' Design!Practice!in!Business:!CoICreating!With!Users!

' Christine&De&Lille,&Hassan&Charaf!

5' Global!Design!Strategy!for!Cancer!Patient!Education!Materials!

' Carlos&Cardenas,&Dr.&Franklin&Huang!

6' Linking!Design!Thinking!and!Business!Model!Innovation!at!Children's!Health!

System!of!Texas!

& Jeanne&Liedtka,&Eli&Stefanski&

7' DesignIThinking!in!Government:!Sparking!Civic!Innovation!Through!Ux'' Heather&Renée&Barker,&Ryan&Murray&

9' Expressions!in!Mixed!Reality:!The!Creative,!Communicative,!and!Collaborative!

Experience!

' Robin&Avni,&Ben&Porter!

10' Human!Centered!Design!Meets!3d!Printing!

' ' Tom&Merrill,&Kevin&Cummins&

11' Bringing!Power!of!Visualization!to!Big!Data!I!Asteroid!Explorer!Tool!for!NASA!

' & Michael&Rudenko,&DJ&Ursal!

12' The!Growth!Department:!How!Industrial!Design,!Strategic!Marketing!and!

Engineering!Combine!to!Drive!Innovation!at!Parker!Hannifin!Corp.!!

' & Neil&McPherson,&Matthew&Lievesley!

TRACK!1!

Business:'Design'Management'for'Growth'

13' A!Design!Innovation!Adoption!Tool!for!SMEs!'' David&Kendall&Pettigrew,&Clementine&Thurgood,&Sam&Bucolo!

41' A!Holistic!Framework!of!User!Research:!Based!on!a!Case!Study!of!a!Chinese!

Emerging!Generation!I“PostI90s”!Research!'' Honghai&Li,&Jun&Cai,&Yonggang&Rao,&Miao&Zhao!

61' An!Intimate!Approach!to!the!Management!and!Integration!of!Design!

Knowledge!for!Small!Firms!'' Peter&Ford!

83' Avoiding!the!Tyranny!of!the!Served!Market:!Market!Orientation!and!Firm!

Performance!Among!DesignIDriven!Organizations!'' Ian&Parkman!

103' Better!Late!than!Never:!Exploring!Design!Management!Issues!in!the!

Development!of!an!Automatic!Turkish!Coffee!Maker!'' Özlem&Er,&Ezgi&Torun!

123' Beyond!the!Bottom!Line:!Redefining!the!Value!of!Design!in!SME!Formation!'Michael&Pierre&Johnson,&Katherine&Champion,&LynnTSayers&McHattie,&Gregor&White!

152' Competencies!in!Design!Management!'' Cláudia&de&Souza&Libânio,&Fernando&Gonçalves&Amaral,&Sérgio&Almeida&Migowski!

178' Design!Management!for!Smart!Entrepreneurship!–!A!Training!Tool!Crossing!

Sector!and!Discipline!Boundaries!'' Laima&Gerlitz!

197' Design!to!Increase!SMCs!Competitiveness:!Interdisciplinary!Experience!with!

Public!Funding!'' Jimena&Alarcon,&Manuel&Lecuona!

214' Design!Thinking!at!the!Fuzzy!FrontIEnd:!The!User!as!an!“Emergent!Concerned!

Groups”!'' Nabil&EL&HILALI!

229' Design!Thinking!Operationalized!for!Future!Mobility!Transitions!'' Wayne&C.&Chung&

249' DesignIDriven!Innovation:!A!Literature!Review!

' Heleen&de&Goey,&Per&Hilletofth,&Lars&Eriksson!

286' DesignIDriven!Innovation:!A!Systematic!Review!

' Heleen&de&Goey,&Per&Hilletofth,&Lars&Eriksson!

325' Designing!an!Innovative!Networked!Business!Model!'' Alexander&Garrett,&Cara&Wrigley,&Nick&Russell,&Judy&Matthews!

352' Designing!Competitive!Industry!Sectors!'' George&Peppou,&Clementine&Thurgood,&Sam&Bucolo!

374' Developing!a!Design!Led!Innovation!Sprint:!A!Case!Study!within!a!Global!

Engineering!Firm!'' Matthew&Edward&O'Donnell,&Sam&Bucolo!

393' How!Might!We!Create!Sustainable!Revenue!Streams!In!CoIWorking!

Environments?!'' Mary&Kristin&Machac!

410' Impact!By!Design:!Evaluating!Knowledge!Exchange!as!a!Lens!for!Evaluating!the!

Wider!Impacts!of!a!DesignILed!Business!Support!Programme!'

Chris&Fremantle,&Melehat&Nil&Gulari,&Susan&Fairburn,&LeighTAnne&Hepburn,&Gail&Valentine,&Laura&Meagher!

435' Scoping:!Exploring!a!Collective!R&D!Process!for!Entrepreneurs,!

Microenterprises,!and!Smes!'' Saskia&Coulson,&Mel&Woods!

459' Service!Design!for!Business.!Value!Creation!Opportunities!Through!Service!

Design!Research!'' Satu&Anneli&Miettinen,&Titta&Jylkäs,&Heikki&Tikkanen,&Jaana&Jeminen!

475' Strategic!Tool!to!Streamline!DecisionIMaking!in!the!Selection!Of!Investments!in!

New!Technologies!Using!CoppeICosenza!Fuzzy!Model!'' Paulo&Oliveira&Reis&Filho,&Fábio&Krykhtine,&Francisco&Doria,&Carlos&Cosenza!

494' The!Art!of!Implementing!Innovation:!Facilitating!Strategic!Innovation!on!a!

Tactical!Level!'' Azadeh&Seyed&Abrishami,&Farid&Sadeghi!

519' The!Influence!of!Product!Design!Practices!on!New!Service!Development:!

Analysis!of!Selected!Manufacturing!Firms!'' Deniz&Sayar,&Özlem&Er!

535' Visual!Storytelling!Strategies!for!Boosting!Facebook!User!Engagement:!What!

Really!Happens!to!Major!Korean!Brands?!'' Yujin&Kim&

565' The!Difficult!Softness!of!Design!Management!'' Cecilie&K.&Schjerven!

580' The!Evolution!of!Design!Research!at!a!Global!Software!Company!I!From!

Product!to!Platform!to!Digital!Brand!'' Sheila&Renee&Crosby,&Mary&Taylor&Clarke!

598' Design!Research:!Off!the!Rails!or!On!The!Right!Track?!'' Amy&M&Huber!

625' The!Academic!Creative!Lab!'' Paul&Gardien,&Gavin&Proctor,&Eva&Deckers,&Janne&van&Kollenburg!

649' CustomerIPerceived!Values!by!Innovative!Design!'' Chokeanand&Bussracumpakorn!

673' Value!Creation!by!Design:!How!Design!Creates!Distinctive!Value!for!Innovative!

Products!'' Chokeanand&Bussracumpakorn!

701' Understanding,!Identifying!and!Driving!DesignIled!Innovation!Capability!in!

Large!Organisations!

' Sonya&CloseTDeBais,&Cara&Wrigley,&Judy&Matthews!

&

TRACK!2!

Society:'Design'Management'for'Social'Innovation'

723' A!Critical!Examination!of!the!Potential!of!Design!Management!Practices!for!

Social!Entrepreneurs!'' David&Pérez,&David&Hands,&Edward&McKeever!

743' Civilization!Design:!Conceptual!and!Theoretical!Framework!'' MooWoo&SoonPoong&Park,&SungHee&Ahn,&Eun&Kyung&Park!

763' A!Study!on!CultureISpecific!Water!Protection!Service!Design!for!Qinghai!

Earthquake!Area!'' SungHee&Ahn!

782' Design!and!Social!Innovation:!Management!and!Fighting!Against!Poverty!in!

Colombia!'' Freddy&Zapata,&Natalia&Hernandez!

805' Design!as!a!Strategy!for!ReIThinking!in!the!Field!of!Gynecology!'' Rachel&Gabriel!

837' Design!Driven!Innovation!via!Toolkits!'' Luciano&Tardin&Pinheiro,&Marcus&Vinicius&de&Araújo&Fonseca!

857' Design!Tools!to!Build!Sustainable!Business!Models!for!Social!Innovation!'' Tamami&Komatsu,&Alessandro&Deserti,&Francesca&Rizzo,&Manuela&Celi!

877' Developing!Tools!For!Designing!Visually!Based!Impact!Measurement!Programs!

Into!Social!Innovation!and!Entrepreneurship!Projects!at!Start!Up!'' Selena&Joy&Griffith,&Bianca&Olivera!

897' Fostering!Social!Innovation!for!Active!Ageing!'' Dhruv&Sharma,&Lynne&Blair,&Stephen&Clune!

924' Global!Design!Strategy!for!Cancer!Patient!Education!Materials:!Haiti!Pilot!Case!

Study!'' Carlos&A.&Cárdenas,&Lauren&E.&Schleimer,&Maia&Olsen,&Veronica&Manzo,&Rachael&& Guay,&Taerim&Kim,&Ami&Bhat.&MD&PhD,&Franklin&W.&Huang.&MD&PhD,&PeterTGens&& Desameau,&Ruth&Damuse,&Lawrence&N.&Shulman!

947' Insights!from!Integrating!a!Design!Attitude!Approach!to!the!Innovation!

Ecosystem!of!International!Development!'' Mariana&Victoria&Amatullo!

973' Marngo!Designing!Futures:!Promoting!and!Enabling!Indigenous!Design!and!

innovation!'' Samantha&EdwardsTVandenhoek!

998' Mind!the!Gap:!Probing!Exertion!Experience!with!Experiential!Design!

Landscapes!'' Xipei&Ren,&Yuan&Lu,&Aarnout&Brombacher,&Sander&Bogers!

1017' Social!Learning!Practices!to!Design!Together!'' Aparna&Katre!

1044' Sustainable!Disruptions!'' Silje&Alberthe&Kamille&Friis,&Lykke&Block&Kjær!

1068' Trends!in!Mobile!and!Wearable!Stress!Care!&!Design!Implications!for!a!Culture!

of!Wellness!'' Heekyoung&Jung,&Jiani&Zhou!

1084' Wellbeing!by!Design:!Mapping!an!Approach!to!Wellbeing!for!All!'' Kathryn&Victoria&Best&

1102' ‘Fast!Forward’:!Accelerating!Innovation!in!Health!and!Wellbeing!'' Gemma&Teal,&Tara&French!

1126' Design!Management:!Innovation!Tool!for!Social!Entrepreneurship!'' Denise&Montt!

1146' A!Design!Led!Approach!to!Better,!Safe!Sex!'' Bridgette&Engeler!

1172' Understanding!Social!Media!as!a!Tool!For!Stimulating!Chinese!Consumers’!

Interest!in!Sustainable!Fashion!Brands!'' Mengdi&Xie!

!

TRACK!3!

Changing'World:'Design'Management'for'Public'Sector'

1221' Application!and!Innovation!of!Service!Design!in!Smarter!Transportation!'' Fei&Gu,&Minghao&Wu!

1244' Booming!Design!Policy!in!China!Since!2006!'' Fei&Hu,&kun&zhou!

1265' Building!Smart!Communities!in!Shanghai!with!Service!DesignII!A!Case!Study!on!

a!Smart!Community!in!Shanghai!'' BO&Gao,&Lingjie&Lv!

1287' Design!in!Public!Sector:!Exploring!Antecedents!of!Sustained!Design!Capability!'' Lisa&Catarina&Malmberg,&Katarina&WetterTEdman!

1415' Governing!Contingency:!The!Technopolitics!of!Design–Led!Public!Innovation!'' Anke&Gruendel!

1309' Measuring!Good!Design!in!The!Public!Service!'' Jo'Anne&Langham,&Neil&Paulsen!

1338' Redesigning!Public!Organizational!Change!with!Care!'' TsaiTHsun&Lin!

1355' The!Parallel!Application!of!Design!and!Business!Approaches!for!Social!Policy!

Innovation!in!the!UK!Health!Sector.!A!Case!Study.!'' Elizabeth&Dianne&MacLarty,&Stuart&English,&Michael&Green!

1382' The!Impact!of!Regional!SocioICultural!and!Geopolitical!Movements!on!Iranian!

Architectural!Styles!'' Farid&Sadeghi,&Azadeh&Abrishami!

1436' Design!Learning!Community!Engagement:!Sustainable!Partnership!Creates!

Positive!Impact!for!All!'' Doris&WellsTPapanek.&MEd!

!

TRACK!4!!

Leadership'&'Organizational'Design'

1464' A!Process!for!Informing!Material!Strategy'' Jennifer&Peavey,&Sharon&Joines&

1486' A!Tool!to!Bridge!Design!Innovation!Research!and!Practice:!The!Project!

Experience!Map!'' Clementine&Thurgood,&Matthew&O'Donnell,&George&Peppou,&Rohan&Lulham,&Sam&& Bucolo!

1503' Augmented!CoICreation:!Using!Artificial!Intelligence!and!Neural!Network!

Algorithms!to!Support!Design!Collaboration.'' Kathleen&Brandt,&Brian&Lonsway,&Stephen&Mark&Masiclat!

1529' Change!by!Design?!Organizational!Learning!Barriers!in!Large!Corporations!of!

the!German!Automotive!Industry!'' Andrea&Augsten,&Gebhardt&Vera,&Maisch&Bettina!

1546' CoIDesigning!Innovation!in!FastIPaced!Environments:!Organizational!

Challenges!and!Implications!'' Niya&Evtimova&Stoimenova,&Christine&de&Lille!

1566' Design!Entrepreneurship!in!Innovation!'' Mersha&Aftab,&Stuart&English,&Matthew&Lievesley,&Marcos&Antonio&de&Lima&Filho,&& Helen&Agustine&Rusli,&Penelope&Smith,&Peter&Hunt!

1587' Design!for!Entrepreneurship:!the!Value!of!Relation!Experience!(RX)!for!

Enhanced!Cooperation!in!Design!Processes!'' Sylke&Lützenkirchen!

1603' Design!Management!and!Maturity:!an!Analysis!of!the!Publications!of!DMI!

Review!'' Bárbara&Vial&Polidori&Backes,&Fabiane&Wolff!

1618' DesignIDriven!Leadership!for!Value!Innovation!in!Healthcare!'' Maarten&J.&Koomans,&Carina&Hilders!

1643' Designers!in!New!Venture!Team!in!China!'' Fei&Fan,&Zhou&Lu!

1662' From!Customer!Experience!Strategy!Towards!Hands!on!Actions!Through!a!

Designerly!Approach!'' Jonathan&Schanz,&Christine&De&Lille!

1679' Interdisciplinarity!and!Design!Conceptualisation:!Contributions!from!a!SmallI

Scale!Design!Experiment!'' João&Filipe&Figueiredo,&Nuno&Curado&Correia,&Inês&Secca&Ruivo,&Jorge&Lino&Alves!

1699' Learning!from!the!Best:!Unpacking!the!Journey!of!Organizational!Design!

Thinking!Leaders!'' Christi&Zuber,&Louise&Moody!

1724' Modelling!Enterprise!for!a!Disability!Charity!'' Nicholas&Roland&Spencer,&Peneolpe&Smith,&Marie&Watts!

1745' Moving!On:!From!Design(erly)!Thinking!to!a!Veritable!Imperative!for!DesignI

Intelligent!Capital!Formation!in!IndustrialIType!Organizations!'' Raz&Godelnik,&Jonatan&Jelen!

1762' Open!Innovation:!A!New!Design!Paradigm!'' Stefania&Palmieri!

1782' Participatory!Service!Design!for!Reimagining!Corporate!Services:!A!Case!Study!

' Ravi&Mahamuni,&Pramod&Khambet,&Supriya&Mantr,&Uma&Das,&Mini&& Varghese&

1801' Putting!the!Passenger!First!in!Innovation:!Creating!Breakthroughs!in!the!

Aviation!Industry!'' Christine&De&Lille,&Katinka&Bergema!

1819' Sharing!the!Vision:!Representing!the!Matters!of!Concern!for!DesignILed!

Fledgling!Companies!in!Scotland!'' Michael&Pierre&Johnson,&Gregor&White,&Suzanne&Prior,&Dayna&Galloway!

1847' The!Design!Educator’s!Dilemma:!When!Established!Institutions!Fail!to!Innovate!

Their!Own!Curricula!'' Iain&Aitchison!

1868' The!Value!of!Design!in!an!Enterprise!Cloud!Solution!'' Gaith&Kawar,&Mersha&Aftab!

1886' Towards!a!Holistic!Framework!of!Design!Competence!'' John&James&Gribbin,&Robert&Young,&Mersha&Aftab&

1912' Coaching!Adaptive!Leadership.!Navigating!the!Dark!Side!of!Design!by!

Embracing!Uncertainty!and!Negotiation!'' Francesco&Galli,&Barbara&Pino,&Irina&Suteu!

1934' Design!and!Gamification!for!Reshaping!Relations!and!Services!in!Social!

Cooperatives!'' Federico&Cauro,&Luca&Fois,&Elisa&Legramandi,&Michele&Melazzini,&Xue&Pei,&Arianna&& Vignati,&Francesco&Zurlo!

1954' Double!Loop!Design!Management!Model!'' Fabiane&Wolff,&Andrea&Capra,&Flavia&Dutra,&Brigitte&Borja&de&Mozota!

1966' Designing!with!a!Long!View!I!Integrating!Futures!Thinking!in!Design!Education!'' Bridgette&Engeler!

1981' Design!Management!for!Effective!Design!Research!Outcomes:!In!case!of!

Product,!ServiceISystem!Design!'' Wooyoung&Sung&

1994' How!Industrial!Design!Supports!a!CustomerICentric!Innovation!Approach!in!a!

TechnologyICentric!Business!Environment.!'' Matthew&Lievesley,&David&O'Leary,&Callum&Whitehead,&Craig&Annal,&Neil&!& McPherson,&Ian&Hewitt!

2013' The!Capability!of!Design!in!Government!'' Rhonda&Nadine&Geraghty!

!

TRACK!5!

Open'Track:'Papers'That'Do'Not'Fit'Themed'Tracks''

2040' A!Competency!Framework!for!Bachelors!And!Beyond!'' JanTErik&Baars,&Sarah&Rüedi!

2062' BM4NP:!Business!Model!Canvas!for!NonIProfit.!Increasing!the!Participatory!

Aspect!of!the!Business!Modeling!Activity!'' Irina&Maria&Suteu,&Elena&Perondi!

2083' CrossICultural!Perspective!and!Polytechnical!Approach!for!Fashion!Education:!

A!Case!Study!of!an!ItaloIChinese!International!Program!'' Xiaozhu&Lin,&Arturo&Dell'Acqua&Bellavitis!

2099' Social!Design!Practices!of!Higher!Education!Institutions!in!Latin!America:!Case!

Study!of!Centro!University!in!Mexico!City!'' Paulina&Cornejo!

2123' Design!as!a!Strategic!Instrument!in!the!UAE!'' Beatriz&Itzel&Cruz&Megchun!

2154' Design!as!Disciplined!Modulation!'! Márquez!Lartigue!Mario!

2177' Design!Management!from!the!Perspective!of!Labor:!Working!Conditions!of!

Industrial!Designers!in!Turkey!'' Gizem&Öz,&Özlem&Er!

2199' Design!Research!with!Service!Design!Mindset:!CoIcreating!Stakeholders'!

Experiences!'' Najmeh&Mirzaie!

2212' Educating!for!Appropriate!Design!Practice:!Insights!from!Design!Innovation!'' Emma&Murphy,&Brian&Dixon!

2227' Experimental!Research!and!Emerging!Digital!Technologies!in!a!Collaborative!

Product!And!Production!Process!for!a!Small!Jewelry!Business!'' Natascha&Scagliusi,&Claudio&Freitas&de&Magalhaes,&Jorge&Roberto&Lopes&dos&& Santos!

2247' Exploring!Knowledge!Structure!of!Design!Management!from!the!View!of!Design!

3.0!'' Jun&Cai,&Honghai&Li!

2264' A!Taxonomic!Structure!of!Target!Users!for!Design!Management!Knowledge!

Learning!in!Academia'' Gye&Young&KIM,&Ki&Young&NAM,&Brigitte&Borja&de&Mozota!

2289' Integrated!Architectural!Management!for!Group!Projects:!Pioneer!Practices!in!

China!

' Junying&Zhang,&Xiaoshuo&Feng,&Chunhui&Ji,&Junyun&Bi,&And&Lisha&Yang&

2310' Is!Design!Thinking!the!New!TQM?!'' Jeanne&Liedtka,&Randall&Salzman,&Daisy&Azer!

2327' Is!Service!Design!In!Demand?!'' Qian&Sun,&Carolyn&Runcie!

2346' Making!It!Work;!Integrated!Academic!Practice!

' Mark&Bailey,&Neil&Smith!

2364' Rethinking!the!Design!of!Cross!Cultural!Spaces!in!Terms!Of!Proxemics!and!

Anthropometric!Analysis!'' Beatriz&Itzel&Cruz&Megchun,&Marwa&Istanbuli!

2401' The!CoICreation!Design!Framework!'' Lauren&Amy&Fridlington,&Laura&Elizabeth&McKay,&Nicholas&Spencer,&Bruce&Watson!

2430' The!Impact!of!Gender!Imbalance!in!Lebanon!Design’!Practices:!!

Dar!AlIHandasah.!'' Roula&Al&Kadamani,&Kenneth&Amanor!

2456' Towards!a!Theory!of!Produced!Design!Space!'' LeighTAnne&Hepburn!

2480' Using!UserICentred!Design!Research!Methods!to!Establish!Student!

Expectations!of!Services!and!Resources.!Case!Study:!Michael!Crouch!Innovation!

Centre,!UNSW!'' ' Selena&Joy&Griffith&

2506' Design!in!a!Connected!World:!Enmeshing!Technology!and!the!Creative!Process!'' Fiona!Maciver,!Julian!Malins!

2527' Effect!of!Emotions!on!Design!Project!Management!'' Amic&G.&HO!

2543' Operation!Compass:!Riding!Shotgun!in!the!Fight!Against!Human!Trafficking!'' Lisa&E&Mercer!

2559' Teaching!Design!Management:!Synergies!Between!Studio!and!Business!

Pedagogy!'' Jessica&Jacobs!

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design research meets design practice · 28-29 july, 2016 massachusetts college of art and design,...

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