design thinking: empathy map and problem statement

2
Having previous work experience or being in student union gives you advantages. Being recommended helps in finding a job. Universities have inflexible class schedules . In all jobs the ask for minimum 2 years experience . There aren´t enough options of job opportunities for certain degrees in vacancies websites The process of passing form a trainee to full time work as outsourcing took me 4 months. Previous work experience means you are responsible and not lazy, gives you points in interviews. Finding job as a trainee is easier and quicker than finding a full time job. Sometimes being a trainee in a company isn´t rewarded, and it should help to find a full time job more easily in that company Outsourcing is bullshit. Uncertainty Frustration Deception of job offer & time invested in the company as trainee . Happy with the job she is doing an the company. Unsatisfied with the salary offered and benefits. EMPATHY MAP SAY THINK DO FEEL Didn´t use universities job services (recruitment fair and CV help) she had job as a trainee Started working in semester 7 as a trainee. Negotiated with trainee employer to work full time when graduated. Talked with his boss so they could increase her salary and hire her directly and not from outsourcing.

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Assignment 3 online course

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Page 1: Design Thinking: Empathy Map and problem statement

• Having previous work experience or being in student union gives you advantages.

• Being recommended helps in finding a job. • Universities have inflexible class schedules . • In all jobs the ask for minimum 2 years

experience . • There aren´t enough options of job

opportunities for certain degrees in vacancies websites

• The process of passing form a trainee to full time work as outsourcing took me 4 months.

• Previous work experience means you are responsible and not lazy, gives you points in interviews.

• Finding job as a trainee is easier and quicker than finding a full time job.

• Sometimes being a trainee in a company isn´t rewarded, and it should help to find a full time job more easily in that company

• Outsourcing is bullshit.

• Uncertainty• Frustration • Deception of job offer & time invested in the

company as trainee . • Happy with the job she is doing an the

company. • Unsatisfied with the salary offered and

benefits.

EMPATHY MAP S A Y T H I N K

D O F E E L

• Didn´t use universities job services (recruitment fair and CV help) she had job as a trainee

• Started working in semester 7 as a trainee. • Negotiated with trainee employer to work full

time when graduated. • Talked with his boss so they could increase her

salary and hire her directly and not from outsourcing.

• Continues to search for jobs to see if she could find something better.

Page 2: Design Thinking: Empathy Map and problem statement

PROBLEM STATEMENT

Undergrad student with a lot of energy and attitude needs

a way to easily transition between trainee and full time

employment because the process was bumpy and full of

unexpected challenges.