design thinking: empathy map and problem statement
DESCRIPTION
Assignment 3 online courseTRANSCRIPT
• Having previous work experience or being in student union gives you advantages.
• Being recommended helps in finding a job. • Universities have inflexible class schedules . • In all jobs the ask for minimum 2 years
experience . • There aren´t enough options of job
opportunities for certain degrees in vacancies websites
• The process of passing form a trainee to full time work as outsourcing took me 4 months.
• Previous work experience means you are responsible and not lazy, gives you points in interviews.
• Finding job as a trainee is easier and quicker than finding a full time job.
• Sometimes being a trainee in a company isn´t rewarded, and it should help to find a full time job more easily in that company
• Outsourcing is bullshit.
• Uncertainty• Frustration • Deception of job offer & time invested in the
company as trainee . • Happy with the job she is doing an the
company. • Unsatisfied with the salary offered and
benefits.
EMPATHY MAP S A Y T H I N K
D O F E E L
• Didn´t use universities job services (recruitment fair and CV help) she had job as a trainee
• Started working in semester 7 as a trainee. • Negotiated with trainee employer to work full
time when graduated. • Talked with his boss so they could increase her
salary and hire her directly and not from outsourcing.
• Continues to search for jobs to see if she could find something better.
PROBLEM STATEMENT
Undergrad student with a lot of energy and attitude needs
a way to easily transition between trainee and full time
employment because the process was bumpy and full of
unexpected challenges.