Designing a Mobile First UX

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Post on 23-Jan-2018

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  1. 1. Designing UX for Cloud Mobile and Web Apps By Unmesh Ballal
  2. 2. Mobile First - An Experience Design paradigm Mobile First Strategy is that Desktop / Web App will come later Mobile First is a trend in UX - Driven for the user with following benefits: Clear Content Simple navigation Fluid Layouts Designed for Touch Leverage Mobile features UX Features are considered based on: Designed for Users in Multiple Contexts Unique Design due to a Smaller Screen Connectivity with Social Media, Photos and Maps easily accessible
  3. 3. How to Design for Mobile User Experience Key Considerations Target audience Targeted Behavior Technology channel Due to lesser screen real estate expect greater breadth to user experience Mobile Browsers render newer HTML 5 web sites with optimized page layouts Increased speed of online data enable users to complete tasks on the go
  4. 4. Steps to UX Strategy Learn about the user Model each type of users Analyse the user tasks Ensure requirements of all tasks are met with clarity
  5. 5. Guidelines Design needs to clearly communicate the behaviour of product through its user interfaces Questions that need the answers Vision, product fitment, goals, what can it win, revenue model (cost incurred) Competitive differentiation What other needs, preferences, desires of customer will the app satisfy Understand and create a context using the historical background for the product Ensure issues are addressed from what the customers are complaining about or requesting
  6. 6. Developing a Model for Personas Personas Communicate rationale Do the tasks Produce the desired results Persona embodies users who: Have common roles, goals, and motivations Have similar skills and characteristics Share common mental models Work in similar contexts Share a similar range of behaviour patterns Typically perform certain tasks
  7. 7. Developing a Task based work-flows Identify each users task and subtask as a step-by-step procedures or task flows with: Inputs to a procedure Cognitive processes Actions on objects Decision points Results of the procedure
  8. 8. Moments That Matter: Micro-Moments Refers to single task-based interactions with a product e.g. like setting an alarm, liking a comment, or pressing a login button After completion these moments the implications are tremendous in scope Touch, scroll, pinch, zoom, tap, click and so on will be with unique animations and feedback These interactions enable create more engaging experiences More and new ways to capitalize on newfound user-engagement e.g. Designing new features around interactions within interactions Designers need to devise new interfaces for these abundance of new interactions More on this topic can be found at https://www.thinkwithgoogle.com/
  9. 9. Managing the New Consumer Decision Journey Though there are mobile online sessions time spent per visit is lesser Consumer wants to make informed decisions and that too faster than ever before Micro-moments have become the footsteps that lead people to App Objective is to earn customer's consideration and action, moment after moment driven by relevance Ready to help Connect Fast and frictionless
  10. 10. UX patterns Benefits: Increase of 30% - 50% in performance time Use: Standards for Profile Menus, Login etc.. Lists, Search, and Drill down details based navigation Top or bottom menus, tabs where required Notifications Maps and location detection Infinite scroll technique - Leverages the contemporary users openness to scroll down and keep reading more Provide customization where possible Improve on interactivity and social media integration