designing for usability: making it easier to save lives and improve healthcare delivery

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Designing for Usability: Making it Easier to Save Lives and Improve Healthcare Delivery Mark A.M.Kramer - @MAMK

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This keynote explores how usability professionals can actively assist in designing products and services which ultimately help in saving lives and improving healthcare delivery. VIDEO Playlist: http://www.youtube.com/playlist?list=PLO0v2PqRo2_RNd9Y-c53sgVF8MKNPxuj2

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Page 1: Designing for Usability: Making it easier to save lives and improve healthcare delivery

Designing for Usability: Making it Easier to Save Lives and

Improve Healthcare Delivery

Mark A.M.Kramer - @MAMK

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WARNING

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VIDEO PLAYLIST

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SOURCE: http://youtu.be/WxQLzdLjwp4

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Summary: A field study identified twenty-two ways that automated hospital systems can result in the wrong medication being dispensed to patients.

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Most of these flaws are classic usability problems that have been understood for decades.

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Role of Computerized Physician Order Entry Systems in Facilitating Medication Errors

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SOURCE: http://youtu.be/YXkq9hQppOw

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SOURCE: https://www.usertesting.com/highlight_reels/geQJZAQXxAVNqa5beZax

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Typical IT Major Project Failure

- Karen S. Evans

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UC students design a better pill bottle for the blind and visually impaired

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EMPATHIC DESIGN

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Designing for Usability: Making it Easier to Save Lives and

Improve Healthcare Delivery

Mark A.M.Kramer - @MAMK