designing wearable experiences ux week 2015
TRANSCRIPT
Designing Wearable
ExperiencesUX Week 2015
Design SprintName your
Playmobil user
1975
What is the User Experience?
A watchA screenA button
An interaction
2015
What is the User Experience?
A memoryA story
A feeling
The user defines the meaning
How do we enable and enhance that
meaning?
You cannot designwearable
experiences
You can enrichthe user’s experience
of wearables
Design SprintSay Hello to your
user
Alastair
Al
Twitter@acuity_design
Housekeeping
Coffee break at 3.00pm
Safety
Flotation Aid
Use Table as
What's this workshop about?
LearningObjectives
Understanding more about:• Our 9 senses and sensory cognition• Information theory and gesture design
issues• Individual emotional and sensational
mapping and testing• Sensory substitution and multimodal/post-
screen user interfaces• Sensory augmentation and neuroplasticity• Core questions for wearable user
experiences
Confusion&
Uncertainty
Uncertainty in process delivers
greater certainty of deliverable success
Be observant&
questioning
Themes
WearablesSmart Cities
Internet of Things
Designing a wearable experience
≠Strapping a sensor and/or
a screen to a user
And yet...
Defined usecases
Fitness
David Sedaris
Notifications
Notifications
Multimodal notification nightmare
What can we do?
Understandingourselves
YOU
About
YOU
About
YOU
About
YOU
Beyond
Understanding usability
Timing
Volume
Meaning
Load
Questioningexperiences
What
When
Where
Who
A SensoryUX framework
Behavioural
Physical
Behavioural
Physical
Behavioural
Physical
Behavioural
Physical
Sensational
Emotional
Why me?
Sensory projects
Confusion
Complexity
Haptics
Post screeninteraction
AboutMe
AboutYou
CognitionSenses
Sensory Design
Cognition
Radical Embodiment
Body
Brain
Neurons makeactions
Memories
Emotions
Consciousness
Senses
TouchSmellTasteSight
Hearing
TouchSmellTasteSight
Hearing
1
2
3=
4
TouchSmellTasteSight
Hearing
Close your eyes
CognitiveSlopTime
Chion
Hearing is the frame for your
senses
More Senses
SightVision
HearingAudition
TasteGustation
SmellOlfaction
TouchSomatosensory
Balance & accelerationEquilibrioceptionTemperatureThermoceptionKinaesthetic senseProprioceptionPain
NociceptionTime
ChronoceptionOther internal sensesInteroception
Complexity
Playtime• Communicating without seeing• Teams create messages with anything here• Use Touch to communicate• Allocate one person as listener• The listener can monologue• Prototype quickly, learn fast, iterate
Context
In an Airport
Difficult
Design SprintCreate your user’s
loves and hates
Coffee Break
Back in 30 minutes
Sensory architecture
Behavioural
Physical
Sensational
Emotional
Behavioural
Physical
Sensational
Emotional
Attention
Attention
Sensor Avoid
Attention
SensorSeeker
AvoidBystander
Axes of conscious and unconscious
sensing
Living Sensationally
Attention
SensorSeekerArousal
AvoidBystander
Non arousal
Attention
SensorSeeker
PleasureArousal
AvoidBystander
DispleasureNon arousal
Action
Attention
SensorSeeker
PleasureArousal
AvoidBystander
DispleasureNon arousal
PAN model
Emotion accelerates
meaning making
Positive emotion and sense of
purpose matter
We live in our imagination
Sapiens
The brilliance of humanity is we aren’t restricted by reality
We predictWe anticipateWe imagine
Design SprintUnderstand your
user’s journey
AboutYou
Meaning&
Usability
Meaning
Meaning1 Understanding
2 Creating3 Sensory
1Understanding
meaning
InformationTheory
2 parts toconversation
What we say
Confirming understanding
Loop
What we say
Confirming understanding
Meaning is made in the
reply
The user creates
meaning with you
2Creatingmeaning
Metaphor
Language isbuilt on
metaphor
This thing is LIKE these things
SIMILE
This thing is LIKEthis thing or this thing
ANALOGY
This thing isthis thing
METAPHOR
Simile Simile
Simile
SimileSimile
SimileSimile
Analogy Analogy
Metaphor
Funneling meaning to enable action
3SensoryMeaning
Body Language
Bitchy Resting Face
Spiteful Resting Face
Sign Language
Signs as wordsFaces as grammar
Gesture
Gesture
Words Symbols
MessagesIn symbols
In physical gestures
Translate to Words
Discovery
Makaton
User centered
Culturally specific
PROJECT SOLI
Usability
Timing
Volume
Meaning
Load
Timing
Timing
Volume
Timing
Volume
Meaning
Timing
Volume
Meaning
Load
Designing for cognitive
accessibility
Perceivable Intelligible Actionable
Perceivable Intelligible Actionable
Can I sense it?
Perceivable Intelligible Actionable
Can I understand
it?
Perceivable Intelligible Actionable
Can I do something
with it?
BeyondYou
TranshumanismPost-human
Cyborgisation
ConnectedIntimacy
TailoredEcosystems
Co-EvolvedPossibilitiesPerson As ComputerPerson To Computer
Person To Person
Social Technology
Futures
Learn from impairment to understand augmentation
BrainPort
USArmyStudy
USArmy
V.E.S.T.
Umwelt
NewExperiences
NewSenses
Sensory Substitution
Daniel Kish
Neuroplasticity
The vOICe
Stereo image = position
Pitch = elevation
Loudness = brightness
Low Pitch
Position
High Pitch
https://youtu.be/4f-Iz3oqxOM
https://youtu.be/R2COygqXr0s
https://youtu.be/YxsY9iYsuX0
We change the technology
The technology changes us
“History of the future in 100
objects”Adrian Hon
How do you design a wearable
experience?
Understandsensory cognition
Action
Attention
SensorSeeker
PleasureArousal
AvoidBystander
DispleasureNon arousal
Understand capacities
Timing
Volume
Meaning
Load
Questionexperiences
What
When
Where
Who
Be comfortable observing & questioning
No presentation at the end
Be happy in your group
Enable the user to show you their
experience
A design fiction
An airport
User in the airport
User journey in/thru an airport
How does the wearable affect the user experience?
Min – Max model explores stories
Think of the person, in a place, amongst
people, with a purpose
What to do?
Observe
Talk
Tell stories
Make & test
Throw stuff away
Question
We live in our imagination
A final note
1973
One more thing…
Creativemisuse
Users discover usability
The user defines the meaning
Consciousness enables rapid
adaption
Thank you