Desk/5000For control in even the most demanding merchant environments

Robust design for demanding situations

Compact size easily fits on any desktop

Longer-lasting devices reduce TCO

Seamless connection to external devices

Sustainable design and packaging

With the ability to connect to other POS devices – including the Desk/1000 series PIN pads for richer customer interactions – Desk/5000 is focused on payment in all forms. Merchants can rely on a catalogue of over 2,500 payment apps that cover the different ways that consumers want to pay and get rewards. No matter how difficult or demanding the use case, the Desk/5000 gets the job done.

www.ingenico.com

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No more long queues

Desk/5000 is a highly resilient and robust terminal optimised to improve checkout times and accept multiple payment options. This model can meet the most demanding use cases, turning the point of sale into a point of service.

More interactions with customers

Merchants can customise their checkout spaces thanks to the nimble products in the Desk/1000 series. More than just PIN pads, these devices connect to the robust Desk/5000 terminal as and when the merchant desires – saving space on the worktop and speeding up the checkout.

Tough security

The Desk/5000 is certified and fully compliant with the latest global and local PCI regulations. The Telium TETRA OS has been future-proofed with top-of-the-line cryptography software and Ingenico’s world-class peer-to-peer encryption technology to keep data safe.

Online capabilities

This terminal can connect to a wide range of networks, including ethernet and modem support, as well as wireless connections through 3G, GPRS, Dual SIM, Bluetooth and WiFi – all fully optimised so that a connection will always be viable.

Refreshed and resilient design

A sleek all-black design brings an air of professionalism to this terminal, while its new, more responsive rubber keypad improves PIN entry.

Processor Application and crypto processor

Cortex A5 l

Memory InternalExternal

512 MB Flash, 512 MB RAMMicroSD up to 32GB

lOptional

OS Telium TETRA l

SIM 2 SIM Optional

SAM 2 SAM3 SAM

lOptional

Card readers MagstripeSmart cardContactless

ISO 1/2/3, 500K lifespanEMV Level 1, 500K lifespanEMV Level 1

ll

Optional

Display Colour 3.5” backlit, HVGA (480x320) pixels

l

Touchscreen ResistiveCapacitive

l Optional

Keypad 16 hardtop keys, raised marking, backlit

l

Audio BuzzerSpeaker Audio Jack

Mono Stereo

lOptionalOptional

Video Video accelerator H264 codec l

Thermal printer Speed in l/s Paper roll cage

20 l/s58 mm width x Ø 40 mm

ll

Power supply 16 W or 32 W l

Terminal connectivity

Wireless

Wired

3G GSM/GPRSBluetooth Class 2 WiFiDial-up Modem Ethernet 10/100 base T

OptionalOptionalOptionalOptional

l l

Terminal connections

USB

Power supply

1 USB host 1 USB slaveDedicated Power Jack1 RS2322nd RS232

llll

Optional

Terminal size 187x82x68 mm (7.3x2.6x3.2x2.6”)

l

Weight 340 g (12 oz) l

Environment Operating temperatureStorage temperatureOperating humidity

0°C to +40°C (32°F to 104°F)-20°C to +55°C (-4°F to 131°F)85% non-condensing at +40°C (104°F)

lll

Accessory Magic Box

Privacy shield

Stylus Kit

1xRS+1x-Power+1xEth.+1xLine In2xRS+1x-Power+1xEth.+1xLine InFactory mountedField upgradable

l

Optional

OptionalOptionalOptional

Security PCI PTS 5.x online and offline certified

l

Easy to see, easy to use

The terminal’s dynamic and intuitive user interface – including powerful multimedia capabilities and a large 3.5 inch colour touchscreen – provides best-in-class experiences for customers.

Keeping it green

As well as state-of-the-art manufacturing techniques enhancing the recyclability of this terminal range, paper consumption has been reduced on the Desk/5000 thanks to new digital receipt solutions and digitised product documentation.

Reporting made available for any merchant

Keeping the solutions connected, the Desk/5000 works in unison with Ingenico’s supporting service platforms, meaning merchants will have access to business services such as back office reporting and e-receipt management. Software updates and day-to-day support deliver a hassle-free experience for those using this innovative range.

Businesses will also benefit from the advanced outer casing which keeps the Desk/5000 functioning in even the most demanding situations – it also reduces the risk of hardware errors.