desk.com overview
Post on 17-Oct-2014
2.983 views
DESCRIPTION
Desk.com helps small businesses and growing support teams create the Happiest Customers on Earth. Our all-in-one customer support app has everything a small business needs to provide awesome customer service in the cloud. There are thousands of companies using Desk.com, from household names like Square and Instagram to the burrito shop down the street. Desk.com is the Service Cloud for Small Business, one of the leading service and support solutions from Salesforce.com.TRANSCRIPT
![Page 1: Desk.com Overview](https://reader038.vdocuments.net/reader038/viewer/2022103109/544121bbafaf9f5a208b4632/html5/thumbnails/1.jpg)
Becca Krass
Product Marketing
![Page 2: Desk.com Overview](https://reader038.vdocuments.net/reader038/viewer/2022103109/544121bbafaf9f5a208b4632/html5/thumbnails/2.jpg)
Small Companies Face Tough Support Challenges
How do you catch every customer request?
How do you make the most of your valuable time?
How do you get insights into your
business?
Where is the most current information?
How do I stay connected out of the office?
![Page 3: Desk.com Overview](https://reader038.vdocuments.net/reader038/viewer/2022103109/544121bbafaf9f5a208b4632/html5/thumbnails/3.jpg)
All-in-One Support App For Small & Growing Companies
Support on Every ChannelInstant Productivity Connect & Grow
Deliver Customer Service in Seconds
![Page 4: Desk.com Overview](https://reader038.vdocuments.net/reader038/viewer/2022103109/544121bbafaf9f5a208b4632/html5/thumbnails/4.jpg)
Boost Productivity and Respond to Customers Faster
How do you make the most of your valuable time?
Productivity Tools
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Bring Cases from Every Channel into a Single Interface
How Do You Catch Every Customer Request?
Productivity Tools Universal Inbox
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Answer Every Question Consistently and Correctly
Productivity Tools
Where is the most current information?
Knowledge Base
Universal Inbox
![Page 7: Desk.com Overview](https://reader038.vdocuments.net/reader038/viewer/2022103109/544121bbafaf9f5a208b4632/html5/thumbnails/7.jpg)
Make Better Decisions with Current Reports & Dashboards
Productivity Tools
Knowledge Base
Business Insights
Universal Inbox
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Always Be Connected Wherever You Are
Productivity Tools
Universal Inbox
Business Insights
Mobile AppiOS & Android
Knowledge Base
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Get Started with Awesome Customer Service
• Maximize Your Time with Productivity Tools• Catch Every Customer Interaction with a Multi-Channel Universal Inbox• Provide Consistent, Correct Answers with your Knowledge Base• Make Better Decisions with Business Insights• Always Be Connected with the Mobile App
support.desk.com
www.desk.com/register