desktop based user manual for using syndprotect rsa ... · user manual for using syndprotect rsa...

Syndicate Bank

Supply and Commissioning of Two Factor Authentication for

Internet Banking with Two Factor Authentication for Bank’s

Internal Users for Various Applications

Desktop based User Manual for using

SyndProtect RSA SecurID Software Token

for Internet Banking

User Manual for using SyndProtect RSA SecurID based Software Tokens for Internet

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Table of Contents

1 Desktop ............................................................................................................................. 3

1.1 Download RSA SecurID MSI file, User manual and Application form. ....................................... 3

1.2 Installing RSA SecurID Application on Desktops or Laptops .................................................... 10

1.3 Importing of RSA SecurID Desktop Token using .sdtid file ...................................................... 13

1.4 Usage of RSA SecurID Software Token .......................................... Error! Bookmark not defined.

1.4.1 RSA SecurID Desktop Token: ......................................................................... Error! Bookmark not defined.

1.4.2 Usage of RSA SecurID Desktop Token ....................................................................................................... 16


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1 Desktop

1) Download RSA SecurID Application.

2) Installing RSA SecurID Application on Desktops or Laptops.

3) Importing the RSA SecurID Desktop Token using Activation Code.

4) Use of RSA SecurID based Software Token.

1.1 Download RSA SecurID MSI file, User manual and Application form.

1) Visit the web site www.syndicatebank.in, Click on Services

http://www.syndicatebank.in/


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2) Select the “eServices” option.


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3) Click on the Internet Banking.


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4) Select “ Syndprotect Two Factor Authentication”


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5) Click on “ Download”


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6) Check the Download Progress Bar


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7) Right click on the download file and click on “Show in Folder”


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8) Double click on the file “RSASecurIDToken411_SyndProtect”

1.2 Installing RSA SecurID Application on Desktops or Laptops

1) Double click on the RSASecurIDTokenAuto411.msi to install the software.

2) Click Next on Setup Wizard screen.


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3) Select the Asia Pacific option for the installation and click on next.

4) Accept the license agreement and click on next

5) Select the typical option for full installation and click on next


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6) Click on the Install to begin the installation

7) Enable checkbox Launch Syndicate Bank RSA SecurID Software Token with Automation and

click on Finish


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1.3 Importing of RSA SecurID Desktop Token using .sdtid file.

1) Select “Import from File” Option.

2) Select the .sdtid file by clicking on “Browse…”


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3) Locate the saved file and click on “Open”

4) After Browsing click on “Ok”


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5) Re-name the Token as desired. (Optional)

6) Change the Name and click on OK.

7) Click OK.

8) RSA SecurID Desktop Token will be operational and start displaying the token code.


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1.3.1 Usage of RSA SecurID Desktop Token

1.3.1.1 First Time User

First time users for RSA SecurID Desktop token have to set their PIN. After setting the PIN, user can do

their transactions by entering “PIN + Token” i.e. PASSCODE. Use of RSA SecurID Software Token is

demonstrated for first time user as below:-

1) While performing transactions, users will be asked for 2FA. Following Screen will appear, prompting

user to enter the Token-code.

a) Enter the token-code as displayed on the SecurID Token

b) Since you are the first time user, system will throw the below Message.

o Please visit the Customer Services option -> ‘Set SyndProtect PIN’ Menu as mentioned in the above message.

d) User will be prompted to set a 4 digit numerical PIN. PIN should be remember By the user (should not be shared with anyone).


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e) Confirmation screen will appear upon successful setting of PIN with Token- Code.

f) User can initiate the transactions directly by entering the Passcode (PIN + Token-Code)

1.4.2.2 Returning Users Users who have already set the PIN, will have to perform their transactions by entering “PIN + Token” i.e. PASSCODE.

a) Enter the Pin + Token-code (Passcode) then click on “submit”

Note:

Please note that in case the RSA SecurID Desktop based Software Token is lost/stolen/corrupt, kindly

contact your Branch for necessary action or drop in an email to [email protected] or

contact our Internet Banking Helpdesk – 18004255784.

-- End of Document --

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desktop based user manual for using syndprotect rsa ... · user manual for using syndprotect rsa...

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