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John H. Armstrong, MD, FACS University of Florida, Gainesville National Emergency Management Summit The Medical Disaster Planning & Response Process Developing a Disaster Mindset: Myths & Stereotypes of Disasters Committed to excellence in trauma care

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Page 1: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

John H. Armstrong, MD, FACS

University of Florida, Gainesville

National Emergency Management Summit

The Medical Disaster Planning & Response Process

Developing a Disaster Mindset: Myths &

Stereotypes of DisastersCommitted toexcellence intrauma care

Page 2: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 2

Those who cannot remember the past are condemned

to repeat it.

George Santayana

Those who cannot remember the past are condemned

to repeat it.

George Santayana

Page 3: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 3

Medical Disaster Planning & Response Process

Medical Disaster Planning & Response Process

• 1.02: Developing a disaster mindset

• 2.02: Pre-event disaster planning

• 6.02: Joining forces to tackle disasters

Page 4: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 4

ObjectivesObjectives

• Identify common myths of disasters

• Discuss how to overcome the common myths of disasters

Page 5: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 5

6 P’s of disaster response6 P’s of disaster response

• Preparation [1]• Planning [2]• Pre-hospital [2]• Processes for hospital care [2]• Patterns of injury [1]• Pitfalls [2]

American College of Surgeons Committee on TraumaDisaster Response and Emergency Preparedness Course

Page 6: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 6

PreparationPreparation

• Myth #1: disasters are not preventable– Disaster = “evil star”

• Reality: most disasters are “predictable surprises”– Events may not be preventable– Crises and consequences may be ↓↓

Page 7: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 7

Marine barracks, Beirut, 1983Marine barracks, Beirut, 1983

Page 8: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 8

Oklahoma City 1996Oklahoma City 1996

Page 9: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 9

WTC bombing 1993WTC bombing 1993

Page 10: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 10

Lower Manhattan 2001Lower Manhattan 2001

Page 11: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 11

Mississippi flood of 1927Mississippi flood of 1927

Page 12: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 12

Gulf Coast 2005Gulf Coast 2005

Page 13: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 13

Predictable surprisesPredictable surprises

• Leaders know a problem exists that will not solve itself

• The problem is getting worse over time

Bazerman MH & Watkins, MD, Predictable Surprises, 2004

Page 14: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 14

Predictable surprisesPredictable surprises

• Fixing the problem– Certain (and large) upfront costs– Uncertain (and larger) future costs

• Natural human tendency = status quo

Bazerman MH & Watkins, MD, Predictable Surprises, 2004

Page 15: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 15

Predictable surprisesPredictable surprises

• Small vocal minority benefits from inaction

• Leaders can expect little credit from prevention

Bazerman MH & Watkins, MD, Predictable Surprises, 2004

Page 16: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 16

PlanningPlanning

• Myth #2: disasters are freak occurrences that don’t happen in all communities

• Reality: disasters happen with greater frequency than perceived in all communities

Page 17: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 17

“All-hazards”“All-hazards”Man-made• Explosion• Fire• Weapon violence• Structural collapse• Transportation event (air,

rail, road, water)• Industrial HAZMAT event• NBC event

Natural• Hurricane• Flood• Earthquake• Landslide/avalanche• Tornado• Wildfire• Volcano• Meteor

“All-hazards” = mechanism of disaster

Page 18: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 18

Hazard vulnerability analysisHazard vulnerability analysis• Events identified

– Likelihood– Severity– Level of preparedness

• “Connects the dots” for emergency planning

• Shared community understanding

Page 19: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 19

Hazard vulnerability analysisHazard vulnerability analysis

Page 20: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 20

Hurricane Charley 2004Hurricane Charley 2004

Gainesville

Page 21: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 21

Train derailment 2002Train derailment 2002

Page 22: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 22

School bus crash 2006School bus crash 2006

Page 23: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 23

Tornadoes 2007Tornadoes 2007

Page 24: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 24

UF & the SwampUF & the Swamp

Page 25: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 25

Crystal River nuclear power plantCrystal River nuclear power plant

Page 26: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 26

Planning: risksPlanning: risks

• ↑ population density

• ↑ settlement in high risk areas

• ↑ hazardous materials

• ↑ threat from terrorism

↓ risks with prevention and planning

Page 27: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 27

PlanningPlanning

• Myth #3: disaster = single event

• Reality: disasters often are dynamic chain events– Situational awareness key– Scene safety paramount

Page 28: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 28

… after the storm took an eastward turn,sparing flood-prone New Orleans a

catastrophe.

USA Today, August 30, 2005

New Orleans 2005New Orleans 2005

Page 29: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 29

Lower Manhattan 2001Lower Manhattan 2001

418 first responders dead418 first responders dead

Beware 2nd hit!

Page 30: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 30

Oklahoma City, 1996Oklahoma City, 1996

Scene = danger

Page 31: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 31

D DetectionI Incident commandS Safety & securityA Assess hazardsS SupportT Triage & treatmentE EvacuationR Recovery

Shared tactical modelShared tactical model

First, do no harm

Then, do good

National Disaster Life Support Program, American Medical Association

Page 32: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 32

Planning: safety & securityPlanning: safety & security

• Protect responders and caregivers

• Protect the public

• Protect the casualties

• Protect the environment

Page 33: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 33

PrehospitalPrehospital

• Myth #4: ideal human behavior occurs in disasters

• Reality: people are people

Page 34: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 34

Real human behaviorReal human behavior

• Most first responders self-dispatch

• Survivors carry out initial search & rescue

• Casualties bypass on-site services

• Casualties move by non-ambulance vehicles

Auf der Heide, Annals of Emergency Medicine, April 06

Page 35: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 35

Real human behaviorReal human behavior

• Most casualties go to closest hospital

• Least serious casualties arrive at hospitals first

• Most information about event comes from arriving patients and television

Auf der Heide, Annals of Emergency Medicine, April 06

Page 36: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 36

Pre-hospital realityPre-hospital reality

• Planning should take into consideration– how people & organizations are likely

to act– rather than expecting them to change

their behavior to conform to the plan

Disaster Research CenterUniversity of Delaware

Page 37: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 37

Pre-hospitalPre-hospital

• Myth #5: most survivors at the scene are critically injured

• Reality: most survivors at the scene are walking wounded

Page 38: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 38

Disaster triageDisaster triage• Initial survivors at scene of most disasters

• 80% non-critical• 20% critical

• Challenge• Identify & prioritize critical 20% • Minimize critical mortality rate

Page 39: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 39

Disaster triage systemDisaster triage system

Scene(1o triage)

Triage coordinating

hospital(1o triage)

TraumaCenter

(2+o triage)

Inju

red

Hospital(2+o triage)

Casualtycollection

area(2o triage)

Hospital(2+o triage)

Error-tolerant system

Page 40: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 40

In the middle of difficulty lies opportunity.

Albert Einstein

In the middle of difficulty lies opportunity.

Albert Einstein

Page 41: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 41

(Hospital) processes(Hospital) processes

• Myth #6: mass casualty care = doing more of the usual care

• Reality: mass casualty care = minimal acceptable care

Page 42: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 42

Mass casualty careMass casualty care

Greatest good for the greatest number based on available resources . . .

. . . while protecting responders and providers

Not simply doing more of the usual

Page 43: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 43

Minimal acceptable careMinimal acceptable care

• Large casualty numbers

• Multidimensional injuries

• Healthcare needs > resources

• Severity, urgency, survival probability

• Occurs from scene to initial hospital +

Page 44: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 44

Casualty populationCasualty population

CASUALTIES

onemultiple

limited mass mass

RESOURCES

Page 45: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 45

Hospital casualties

Centers for Disease Control, 2003

Page 46: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 46

SurgesSurges

• Surge capacity: ↑ space + resources

• Surge capability: ↑ ability to manage presenting injuries & medical problems

• Not business as usual

Page 47: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 47

TriageTriage

• Undertriage• Critical casualty assigned to delayed care

• Overtriage• Noncritical casualties assigned to urgent care• Normally only a logistical problem• In disasters, distraction from critically injured

Page 48: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 48

Over-triage ↓↓ outcomesOver-triage ↓↓ outcomes

Frykberg, Journal of Trauma, 2002

Page 49: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 49

(Hospital) processes(Hospital) processes

• Myth #7: disasters trigger massive blood supply shortages

• Reality: blood supply has surge capacity

Page 50: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 50

Calls for bloodCalls for blood

• Lower Manhattan 2001– 475,000 units donated– 258 used

• Madrid 2004– 17,000 units donated– 104 used

Page 51: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 51

(Hospital) processes(Hospital) processes

• CNN effect is real

• A story will be reported

• Shape the story for the media– Ongoing media relationships key

Page 52: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 52

PatternsPatterns

• Myth #8: most disasters generate high volume acute care needs

• Reality: most disasters – Expose high volume chronic care needs– Generate ongoing psychosocial needs

Page 53: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 53

Chronic > acute careChronic > acute care

Page 54: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 54

Acute + chronic stressAcute + chronic stress

Page 55: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 55

PitfallsPitfalls

• Myth #9: effective initial disaster response requires a local federal response

• Reality: all disaster response is local for 72 hours

Page 56: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 56

Personal preparednessPersonal preparedness

• Individual

• Family

• Home

• Work

Page 57: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 57

Resource responseResource response

• I: Local resources only

• II: Local + regional resources

• III: Local + regional + national resources

Page 58: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 58

Local before national Local before national

Page 59: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 59

PitfallsPitfalls

• Myth #10: disaster plan = full preparation

• Reality: disaster plans are relevant when– they are created across all stakeholders– they promote awareness of roles– they are practiced with realism

Page 60: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 60

#1 pitfall: communication#1 pitfall: communication

• Starts with planning

• Continues through execution

• Cycles through post-event review and plan revision

“Train as you fight”

Page 61: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 61

Long-term goal: recoveryLong-term goal: recovery

Page 62: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 62

Science is the great antidote to the poison

of enthusiasm & superstition.

Adam Smith

Science is the great antidote to the poison

of enthusiasm & superstition.

Adam Smith

Best practice evidence exists!

Page 63: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Questions?

Chance favors the prepared mind.

Louis PasteurCommitted toexcellence intrauma care

Page 64: Developing a Disaster Mindset: Myths & Stereotypes of Disasters · 2007-03-27 · George Santayana Those who cannot remember the past are condemned to repeat it. George Santayana

Armstrong JH, NEMS, Mar 07 64

SummarySummary

• Myths and stereotypes = false assumptions– Memories fade with time

• Overcome myths with evidence and relevance– Translate for the community– Make it sticky & ongoing

Thank [email protected]