developing and pricing products

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    BUSIN

    ESS

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    Developing andPricing Products

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    B

    USIN

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    What Is a Product?

    Features are the qualities, tangible andintangible, that a company builds into its

    products

    Benefitsare what the consumer derivesfrom the product: the want-satisfying value

    Value packageis a product marketed as a

    bundle of value-adding attributes

    Features?

    Benefits?

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    Types of ConsumerProducts

    Convenience Goods: Commonly available,

    generally affordable, often prone to rapid

    consumption and re-buy, in which casethese are referred to as Fast Moving

    Consumer Goods (FMCGs)

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    Types of ConsumerProducts

    Shopping Goods: A category of consumer

    goods that are purchased after the buyer

    has spent some time and effort comparingthe price, quality, style and other attributes

    of the product in several stores Types of

    Consumer Products

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    Types of ConsumerProducts

    Specialty Goods: A category of consumer

    goods for which the consumers have a

    strong brand preference and are willing tospend substantial time, effort and money for

    acquiring the desired brand

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    Types of ConsumerProducts

    Unsought Products: A category of products

    about which the consumers are generally

    not aware, or if they are aware, they wouldrather not buy them unless otherwise

    compelled

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    Types of Business Products

    Fabricating Materials & Parts: Business

    goods that become part of another tangible

    product afterbeing processed Examples include sugar, flour, semi-

    conductor micro chips in computers, and

    zippers & buttons in clothing etc.

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    Types of Business Products

    Installations: Manufactured products that

    form an organizations major, expensive

    and long-lived assets Examples include machinery (heavy

    generators, blast furnaces, machinery used

    in production) and buildings

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    Types of Business Products

    Accessory Equipment: Goods that neither

    become a part of finished goods nor are

    directly involved in the manufacturingprocess, yet are essential in carrying out

    various processes of a firm

    Examples include workstations, fork lifts,

    office furniture etc.

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    Types of Business Products

    Operating Supplies: Goods characterized

    by low price and short life span, contributing

    to an organizations operations Examples include stationery, fuel,

    telephone sets etc.

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    The Product Mix

    Product mixis a group of products that afirm makes available for sale (e.g.Nestle)

    Product lineis a group of similar products

    intended for a similar group of buyers whowill use them in similar ways

    http://www.nestle.com/http://www.nestle.com/
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    Understanding Product Mix

    Procter &Gamble

    Body Wash& Soap

    Antiperspirants

    &Deodorants

    Hair Care

    Ivory Olay Old Spice

    Safeguard

    Camay Noxzema

    Zest

    Secret Pantene

    Head &Shoulders

    Herbal Essences

    Infusium

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    The Seven-Step ProductDevelopment Process

    1. Produc t Ideas

    2. Sc reen ing

    3. Concep t Tes ting

    4. Bus iness Analys is

    5. Pro to type Development

    6. Produc t Test ing and Test Market ing

    7. Commerc ializat ion

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    The Product Life Cycle

    According to the PLC a product passesthrough many stages in its life

    It is important for managers to understandand formulate appropriate strategies foreach stage

    The concept of product life applies to a

    generic categoryof products (not to brands)

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    The PLC Stages

    Introduction

    Growth

    Maturity

    Decline

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    Introduction

    Customers: Few

    Competition: Little or none

    Sales: Low, but rising Profits: None

    Cost per unit: High

    Pricing: High

    Distribution : Scattered Strategy: Product Awareness

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    Maturity

    Customers: Mass Market

    Competition: Intense

    Sales: Slow Growth Profits: Declining

    Cost per unit: Stable

    Pricing: Lowest

    Distribution : Intensive

    Strategy: Retention

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    Decline

    Customers: Loyalists

    Competition: Decreasing

    Sales: Declining Profits: Low or none

    Cost per unit: Low

    Pricing: Increasing

    Distribution : Selective

    Strategy: Exit

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    ESS

    Maturity

    Time In Years

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    Branding Products

    Brandingis the process of using symbolsto communicate the qualities of a product

    made by a particular producer

    Add ing Value through B rand Equi ty

    Brand equityis the degree of consumers loyalty

    to and awareness of a brand and its resultant

    market share

    Brand awarenessis the extent to which a brand

    name comes to mind when the consumerconsiders a particular product category

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    Types of Brand Names

    National brandis a product producedby, widely distributed by, and carry thename of the manufacturer

    Licensed brandis a product forwhose name the seller has purchasedthe right from an organization orindividual

    Private brand(or Private label) is aproduct that a wholesaler or retailerhas commissioned from amanufacturer

    Costco-Kirkland

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    What Is Pricing?

    Process of determining whata company will receive in

    exchange for its products

    P i i t M t B i

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    Pricing to Meet BusinessObjectives

    Pricing objectivesare goals

    that producers hope to attain in

    pricing products for sale

    Profit-Maximizing Objectives Pricing for maximizing profits on

    each unit sold

    Market Share Objectives

    Market shareis a companys

    percentage of total market sales

    for a specific product type

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    Cost-Oriented Pricing

    Cost-oriented pricingconsiders the

    firms desire to make a profit and its

    need to cover production costs Markupis the amount added to an items

    cost to sell it at a profit

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    Breakeven Analysis

    Breakeven analysisassesses costs

    versus revenues for various sales volumes

    Variable cost is a cost that changes with the

    quantity of a product produced or sold

    Fixed costis a cost unaffected by the quantity

    of a product produced or sold

    Breakeven pointis the sales volume at whichthe sellers total revenue from sales equals total

    costs with neither profit nor loss

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    Break Even Analysis

    Break even point is that quantity of output

    (sales) at which total revenue equals total

    cost, at a certain selling price Break even point = Total Fixed Cost

    Selling PriceVariable Cost (per unit)

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    Breakeven Analysis

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    Pricing Existing Products

    Pricing above prevailingmarket prices for similarproducts

    Pricing below market prices

    Pricing at or near marketprices

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    Pricing New Products

    Price skimmingis setting an

    initial high price to cover new

    product costs and generate a

    profit

    Penetration pricingis setting

    an initial low price to establish

    a new product in the market

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    Fixed versus Flexible Pricing

    Flexible Pricing works where the sellerscan alter pricesprivately, on a one-to-one,

    customer-to-customer basis.

    Fixed pricingleaves no room for

    bargaining

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    Pricing Tactics

    Price liningis setting a fixed price forcertain categories of products

    Psychological pricing or Odd Pricing

    takes advantage of the idea that consumerstend to see prices in round figures

    Uniform Pricingis when a diverse range ofgoods are given the same price

    Discountis a price reduction offered as anincentive to purchase