developing human capital and organizational culture to...
TRANSCRIPT
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Developing Human Capital and Organizational Culture to Support Asset Management
A Transportation Asset Management Expert Task Group Briefing Paper
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The Biggest Assets
People
Culture
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A System Defined
System: A set of interconnected components that create a result greater than the product of their individual parts.
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Using the Entire Network • Managing
infrastructure requires a coordinated network
• Information must flow across the organization
• Critical are individual, organizational, and cultural skills
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Each Unit Does Its Piece • Each ‘silo’ member
really is part of a team that needs to coordinate
• Each team puts its piece of asset management in place
• None succeed by themselves
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Planning
Design Construction
Programming TAM Policy
Maintenance
A Result Greater than the Parts
Data & Analysis
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Forecasting Investment Results
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Perc
ent P
avem
ents
Mee
ting
Targ
et
Years
Current Investment Result Optimum Investment Level 40% Pavement Budget Cut
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Measuring Risk, Balancing Rewards • Risk involves balancing
threats and opportunities
• Few risks equal few rewards
• Understanding risk enhances decision making
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Forming a Matrixed Department
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Common Policies
Coordinated Execution
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Common Policies
Coordinated Execution
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Common Policies
Coordinated Execution
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Common Policies
Coordinated Execution
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Common Policies
Coordinated Execution
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Data and Analytical Skills • Ad hoc analysis
supports individual decisions
• ‘Deep dives’ support curious managers
• Front-end tools simplify decision making
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Communicating the Consequences • Converting data to
information is critical • Illustrating, mapping
aid understanding • Communicating
requires understanding the audiences
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GIS Supports Analysis • GIS merges
communication and analysis
• It illustrates relationships and trends
• Mapping brings clarity of many questions
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Stress Maintenance Basics • Sound assets rely
on sound maintenance
• Front-line crews play critical role
• Policies fail if execution fails
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People: Our Greatest Assets • Asset management
success relies on; – Training – Support – Tools and – Culture
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Conclusion • Thank you • Please visit the TAM
portal at http://www.tam-portal.com/