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Developing Leaders Developing Leaders Dr. Ken Haycock Dr. Ken Haycock Professor and Director Professor and Director School of Library and Information School of Library and Information Science Science San Jose State University San Jose State University June, 2006 June, 2006

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Page 1: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Developing LeadersDeveloping Leaders

Dr. Ken HaycockDr. Ken HaycockProfessor and DirectorProfessor and Director

School of Library and Information ScienceSchool of Library and Information ScienceSan Jose State UniversitySan Jose State University

June, 2006June, 2006

Page 2: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

You as Leader…You as Leader…

Yes, you!Yes, you! You in the fifth row!You in the fifth row! If not you… who?If not you… who?

Page 3: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 4: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

LeadershipLeadership

1.1. Management and leadership:Management and leadership:are they different? how? are they different? how?

2.2. How do you define leadership?How do you define leadership?

3.3. What are the characteristics of What are the characteristics of leaders?leaders?

4.4. Think of leader whom you admire. Think of leader whom you admire. Why do you respect her or him?Why do you respect her or him?

Page 5: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Flowchart For Problem ResolutionFlowchart For Problem Resolution

Don’t Mess With It!

YES NO

YES

YOU IDIOT!

NO

Will it Blow UpIn Your Hands?

NO

Look The Other Way

Anyone ElseKnows? You’re SCREWED!

YESYES

NO

Hide ItCan You Blame Someone Else?

NO

NO PROBLEM!

Yes

Is It Working?

Did You Mess With It?

Page 6: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Defined…Defined…

Great leaders rally Great leaders rally people people

to a better future.to a better future.

Page 7: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 8: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

FourFour CompetenciesCompetencies

√ √ managing attentionmanaging attention√ √ managing meaningmanaging meaning√ √ managing trustmanaging trust√ √ managing oneselfmanaging oneself

Page 9: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 10: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

LeadershipLeadership

TasksTasksSkillsSkillsAttributesAttributes

Page 11: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Leadership TasksLeadership Tasks

√ √ envisioning goalsenvisioning goals√ √ affirming valuesaffirming values√ √ motivatingmotivating√ √ managingmanaging√ √ achieving workable unityachieving workable unity√ √ explainingexplaining√ √ serving as symbolserving as symbol√ √ representing grouprepresenting group√ √ renewingrenewing

Page 12: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

SkillsSkills

√ √ agreement buildingagreement building√ √ networkingnetworking√ √ non-jurisdictional powernon-jurisdictional power√ √ institution-buildinginstitution-building√ √ politicspolitics√ √ communicationcommunication

Page 13: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

AttributesAttributes

√ √ physical vitality and staminaphysical vitality and stamina√ √ intelligence and judgment in actionintelligence and judgment in action√ √ willingness, eagerness to accept willingness, eagerness to accept

responsibilityresponsibility√ √ task competencetask competence√ √ understanding of understanding of

followers/constituents and their followers/constituents and their needsneeds

√ √ skill in dealing with peopleskill in dealing with people√ √ need to achieveneed to achieve

Page 14: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

AttributesAttributes

√ √ capacity to motivatecapacity to motivate√ √ courage, resolution, steadinesscourage, resolution, steadiness√ √ capacity to win and hold trustcapacity to win and hold trust√ √ capacity to manage, decide, set prioritiescapacity to manage, decide, set priorities√ √ confidenceconfidence√ √ ascendance, dominance, assertiveness ascendance, dominance, assertiveness

["inner impulse to leave their thumbprint"]["inner impulse to leave their thumbprint"]√ √ adaptability, flexibility of approach adaptability, flexibility of approach

["capacity to reprogram“]["capacity to reprogram“]

Gardner, John. Gardner, John. On leadership.On leadership. New York: Free Press; 1990 New York: Free Press; 1990

Page 15: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

LeadershipLeadership

Are leaders born or Are leaders born or can they be developed?can they be developed?

Page 16: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 17: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

All people need…All people need…

SecuritySecurity CommunityCommunity ClarityClarity AuthorityAuthority RespectRespect

Page 18: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 19: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

ClarityClarity

Whom Do We Serve?Whom Do We Serve? What Is Our Core Strength?What Is Our Core Strength? What Is Our Core Score?What Is Our Core Score? What Actions Can We Take What Actions Can We Take

Today?Today?

Page 20: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Discipline!Discipline!

1.1.Take Time to ReflectTake Time to Reflect

2.2.Select Your Heroes With Great Select Your Heroes With Great CareCare

3.3.PractisePractise

Page 21: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Defined…Defined…

Great leaders rally Great leaders rally people people

to a better future.to a better future.

Page 22: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

To Sustain SuccessTo Sustain Success

only you can define your measures of only you can define your measures of personal success… but…personal success… but…

to make the greatest possible impact to make the greatest possible impact over the longest period of time…over the longest period of time…

Discover What you Don’t Like Discover What you Don’t Like Doing and Stop Doing ItDoing and Stop Doing It

Page 23: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Other Illustrative Pieces…Other Illustrative Pieces…

Myers-Briggs Type Indicator.Myers-Briggs Type Indicator. Katherine Briggs and Isabel Briggs Katherine Briggs and Isabel Briggs

MyersMyers

Now, Discover Your Strengths.Now, Discover Your Strengths. Donald Clifton and Marcus Buckingham.Donald Clifton and Marcus Buckingham.

Page 24: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Other Dimensions:Other Dimensions:The Human EquationThe Human Equation

Seven practices of successful Seven practices of successful organizations… organizations… research by Harvard’s Jeffrey research by Harvard’s Jeffrey PfefferPfeffer

Page 25: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

The Human EquationThe Human Equation Employment SecurityEmployment Security Selective HiringSelective Hiring Decentralization: Self-managed TeamsDecentralization: Self-managed Teams High Compensation Contingent on High Compensation Contingent on

PerformancePerformance Extensive TrainingExtensive Training Reduced Status DistinctionsReduced Status Distinctions Sharing of Financial and Performance Sharing of Financial and Performance

Information Throughout the OrganizationInformation Throughout the Organization

Page 26: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 27: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 28: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Leadership Leadership TendenciesTendencies

My MBTI is ….My MBTI is …. My leadership strengths are…My leadership strengths are… My potential pitfalls are…My potential pitfalls are… My suggestions for my own My suggestions for my own

development are…development are… The implications for my team may The implications for my team may

be…be…

Page 29: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006
Page 30: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

ObservationsObservations

Developing the profileDeveloping the profile Promoting the organization and Promoting the organization and

communitycommunity Predictors of successPredictors of success Separating the leaders ISeparating the leaders I Separating the leaders IISeparating the leaders II

Page 31: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Advocacy LessonsAdvocacy Lessons

Logical incrementalism…Logical incrementalism… Respect…Respect… Deposits and withdrawals…Deposits and withdrawals… Connecting agendas…Connecting agendas…

Page 32: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Situational Leadership:Situational Leadership:Three SkillsThree Skills

1.1. Flexibility: Directive/SupportiveFlexibility: Directive/Supportive

2.2. Diagnosis: Four LevelsDiagnosis: Four Levels

3.3. Contracting for Leadership Contracting for Leadership StyleStyle

Page 33: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Just a note about the Just a note about the San Jose advantage…San Jose advantage…

Conveniently located everywhere!Conveniently located everywhere! Low cost service provider! Low cost service provider!

(Read Nordstrom's not Wal-Mart!)(Read Nordstrom's not Wal-Mart!) Executive MLIS cohortsExecutive MLIS cohorts

Does this matter? Does anyone care?Does this matter? Does anyone care? http://slisweb.sjsu.eduhttp://slisweb.sjsu.edu

Page 34: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Librarians…and their staffs…Librarians…and their staffs…

Develop Strong and Healthy Develop Strong and Healthy CommunitiesCommunities

Add Value as Community Leaders Add Value as Community Leaders with a Clearly Defined Nichewith a Clearly Defined Niche

Are:Are:Market-drivenMarket-drivenCustomer-focusedCustomer-focusedAt the TableAt the Table

Page 35: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

The Choice Is YoursThe Choice Is Yours

What kind of What kind of leader?leader?

What kind of What kind of relationships?relationships?

What kind of What kind of impact?impact?

What kind of What kind of difference?difference?

Page 36: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Questions? Issues?Questions? Issues?

Page 37: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Toward A Plan…Toward A Plan…

Next Steps…Next Steps…

Know yourself…Know yourself… Take the opportunities…Take the opportunities… Select a mentor…Select a mentor… Discuss succession Discuss succession managementmanagement……

Page 38: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Dr. Ken HaycockDr. Ken Haycock

No time to ask your No time to ask your question?question?Concerned about Concerned about privacy?privacy?Need time to think and Need time to think and reflect?reflect?

Page 39: Developing Leaders Dr. Ken Haycock Professor and Director School of Library and Information Science San Jose State University June, 2006

Feel free to contact me…Feel free to contact me…

Dr. Ken [email protected]