Ameann DeJohn www.ameann.com

DevelopingStructurein

YourBusiness

The key components to getting your staff running the business for you

Like a puzzle, your business is nothing if not organized and with all the pieces in place.

A great product, wonderful services and a beautiful atmosphere is not enough to run your business.

YouAskJane…  where can I find a pencil?

Janesays… “ask Doug, I think he knows where they are.”

Dougsays… “ask Beth, she orders supplies.”

Bethsays… “no I don’t, John does.”

Johnsays… “ask Jane.”

It’stheEndoftheDay

  and I’m still looking for a pencil!

WhatIfYouCouldFocusonMoreImportantThings?

o  budget

o  marketing

o  new machines

o  research

o  advertising

o  growing the business

I.EveryMemberofYourStaffNeedsa

JobDescrip@on

CreaBngJobDescrip@ons

  have your staff write their own

o  what do you do on a day to day basis?

o  what do you want to do here?

DoNotAskWhatTheyDoNotLikeAboutTheirJobs

- ask what they don’t like overall

 whatareyoursuggesBonsonhowtomakethecompanybeIer?

 what would you like to see different?

TheirWords=TheirJobs

 Take your staff input and create a job description based on what they do and what you need them to do

 Or, refine existing job descriptions based on what they do

WriBngJobDescrip@ons

I enter the mailing list into the database and I contact customers when we have events or promotions!

> Database Manager and Customer Loyalty Program Coordinator

I’m always finding new products online and in magazines. I wish we could sell them and use them here.!

> New Product Coordinator, Sales

I make sure the client files are organized and up to date, then I file them!

> Lead Assistant, Filing, Creating New Systems

I’m always putting out fires and telling the girls how to handle situations!

> Manager

JobDescripBonsMee@ng

Schedule a meeting to hand out job descriptions and discuss purpose and how you see the company benefiting from this implementation

Tell them they have 2-3 days to review their descriptions and add to it. This is their time to make changes.

Announce 3 month reviews for entire staff.

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2

3

YourStaffisEmpowered  they know their responsibilities

  they know who is doing what

  you can focus on more important things

II.ChooseGreatManagement

ElectManagers

  Employees spend so much time giving themselves that it is important that they feel they are getting that from their boss

  Elect managers who you are comfortable with

  Look for people who see the big vision and company goals

  Choose someone who is not ultra sensitive to direct or tough communication

  A manager is a great way to diffuse a situation before it comes to you

  Elect 1 manager to every 5-10 employees

You Can’t Be Everything

This?

YOU

OrThis?

YOU

AddKeyPlayersasManagersBeBehindThem100%

If Not…

 They become disgruntled

  They lose motivation

  No one sees the greater good of the company

  No one minds goals

II.PutittoWork

WeeklyManagerMeeBngs

 learn what is going on in the company

 spend more time with the managers than you spend with the employees

 bond with the managers and let the managers bond with their group. Don’t cross the lines.

 back them and listen to their concerns

ManagerMeeBngswithEmployeesDirect your managers to have employee meetings 1 time each month

  1 hour meeting

  ½ hour training

  ½ hour positives like company goals and upcoming events

> managers disseminate owner’s info to employees

DecisionMakingTime

 is the situation improved?

 gauge the motivation, success and work of your staff

 this is the time to make changes!

3 Months from Implementation

WhoisWithYou?  Usually by now the people

that you had doubts about are ready to leave

  This is the time for that to happen

  Others that are happy with the new structure will flourish

AMEANN SOLUTIONS Finding Solutions for the Beauty Industry

www.ameann.com

Direct: 818.521.4593