devops isn’t just for webops: the guerrilla’s guide to cultural change

DevOps Isn’t Just for WebOps: The Guerrilla’s Guide to Cultural Change

Michael StahnkeEngineering Director | Puppet Labs @stahnma

Saturday, August 24, 13

puppetconf.com #puppetconf

“It is impossible to exceed expectations.”

“Nobody ever got a high-five for a server staying up”

“Reduce the standard deviation value. Then raise the mean.”

Method 1:

Reduce Variability

“Do you want your systems to have planned or unplanned downtime? Because you’re going to get one or the other.”

Collaboration?

Method 2:

Stop. Collaborate. Listen.

( Break down silos )

Method 3:

Shout your failures.

(Honesty builds credibility)

Method 4:

Experimentation Matters.

(Failures are still valid data)

“The cost of retiring any technology is much higher than introducing it”

Method 5:

Solve Causes Not Symptoms

(Continuous Improvement)

• Reduce Variability.

• Stop. Collaborate. Listen.

• Shout your failures.

• Experimentation Matters.

• Solve Causes Not Symptoms.

Sidebar:

Rockstars don’t fix everything.

Ask me how I know.

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