diagnostic imaging solutions
TRANSCRIPT
Diagnostic Imaging Solutions
www.mesa-medical.com
Your image reflects our value.
Welcome to MESA
Medical Equipment Solutions and Applications (MESA) is the first pan-European independent service provider for clinical and diagnostic imaging maintenance service, parts, and refurbished equipment solutions for all MRI, CT, PET CT, Angio/Cardiac and other general X-Ray systems from vendors such as GE, Philips, Siemens and Toshiba. Currently operating across 14 countries, our service delivery platform focuses on increasing the operational time that your equipment is available to receive patients (‘uptime’) leading to higher patient volumes and significantly reducing your annual operating expenses and spending on capital equipment.
Headquartered in Lugano, Switzerland, MESA brings to Europe more than 40 years of experience developing the third-party diagnostic imaging service and parts market in the United States. MESA is driven by a core set of values that define the company, the first of which is service. Committed to customer service and quality, MESA is accredited with both ISO 13485 and ISO 9001 certification.
Your image reflects our value
What’s your definition of value?
Value is more than just a return on investment. Value is also what you stand for. For example, SERVICE is at the heart of MESA’s values. It’s our core business, as we are the only multivendor player with multiple OEM Service capacities operating in 14 countries across Europe.
MESA Delivers Turnkey, Centralized service and asset management for all major equipment manufacturers, imaging modalities, and geographies.
MESA Promises Leading System Uptime Performance at 98%–100% (98.5% in 2011).
MESA Remains Independent and Unbiased, providing support irrespective of OEM model for Service, Spare Parts, and Refurbished Equipment.
MESA Provides Extended Product Lifecycle for higher asset utilization while reducing CapEx and OpEx.
MESA Utilises Standardized IT Platforms that allow real-time repair history, equipment uptime, failure mode analysis, and optimization of service delivery.
MESA offers your business, your equipment, and your patients:
val•ue /`vælju/, –noun:1 the importance, worth, or usefulness of something
2 (values) principles or standards of behaviour; one’s judgement of what is important in life
Service Strength Satisfaction Stability
Certified Quality
MESA is ISO 13485 certified covering our core Asset Management solutions for diagnostic imaging service, turn-key equipment, and capital spare parts, including CT/X-ray Tubes. We adhere to the highest quality standards.
MESA is also ISO 9001 certified for our continuous improvement, quality metrics, and processes. Our dual certifications make us the only European multivendor independent service company to offer you such high-quality, reliable, and predictable patient care.
We have you covered
With administrative offices that support our logistical centres and partner facilities situated throughout Europe, MESA operates on a Pan-European scale that delivers a high-quality, responsive, and knowledgeable service wherever you need it.
In addition to our localised administration (housing customer service and logistics operations), MESA is able to provide local parts sourcing and personalized service solutions in multiple regions. Our partner networks and acquisitions continue to take us into new markets and to bring you to levels of independent service previously unimaginable.
• 14 countries (and growing)
• Localised parts sourcing
• Centralised service
• Fast response
• Regional understanding
• Compliant to local regulations
Install, Transport, Maintenance: Your Diagnostic Imaging Systems Start to Finish
As your independent solution for multivendor service, MESA is your single point of contact for all of your imaging needs, regardless of the many brands of machinery you may manage.
In addition to our top-quality maintenance service, MESA’s dependable imaging systems are refurbished to like-new condition, undergoing a five-point process that provides a clear, prudent alternative to unnecessary investments in new and expensive commitments and equipment.
We are your source for the whole life of your investment, providing unbiased expertise that puts you in control of your capital equipment. Whether you are looking for a system to replace one that has run its course or looking to keep one around for just a little longer, MESA provides you with the data you need to best manage your whole equipment understanding.
Warrantied • Rigourous standards • Extended service life • Cost-effective
Top-Quality Spare Parts
The MESA parts network supplies Europe with the largest inventory of aftermarket parts available and an advanced supply chain that delivers quick, affordable solutions for your Diagnostic Imaging parts needs.
Because of MESA’s independence, you can count on us as an unbiased partner, putting our decades of experience to work so your systems keep running with top-quality replacement parts before we recommend costly upgrades and system replacements.
• Parts harvesting, repair, and inventory
• State-of-the-art facilities
• Direct sourcing
• Exclusive partnerships
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Warrantied • Rigourous standards • Extended service life • Cost-effective
Call MESA Today
Keeping you informed and in control is MESA’s goal. Our service model is designed not only to keep you apprised of when there are problems with your systems, but also to provide you with the data you need to better manage your practice and to better serve your patients.
Why wait? Call today and see why MESA is the top pan-European independent service provider for clinical and diagnostic imaging maintenance service, parts, and refurbished equipment solutions.
www.mesa-medical.com
Medical Equipment Solutions and Applicationsvia Serafino Balestra 5
6900 Lugano, Switzerland
+41 91 601 11 11
Medical Equipment Solutions and ApplicationsVia Serafino Balestra6900 Lugano, Switzerland+41 (0) 91 601 11 [email protected]