diagnostics for kodak directview cr 950 system 26aug04

8/9/2019 Diagnostics for Kodak DirectView CR 950 System 26AUG04

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EASTMAN KODAK COMPANY, 2004 HEALTH IMAGING

Confidential

RestrictedInformation

{Diagnostics}{Production}{HealthImaging}{ExternalAndInternal} Publication No. DG4826-126AUG04

Supersedes

28JUL03

DIAGNOSTICS

for the

KodakDirectViewCR 950 SYSTEM

Service Code: 4826

Important

Qualified service personnel must repair this equipment.

H196_0500GC


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DIAGNOSTICS Using the Diagnostics


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Section 1: Using the Diagnostics

System Service Diagnostics Screen

Important

For systems with Software Version 4.1, you must have a Session ID for access to theService Functions and Diagnostics. See SERVICE BULLETIN 843.

1 At the main menu, touch:

[Service Functions]

[ENTER]

[Diagnostics]

2 Does the System Service Diagnostics screen display?

3 Check that the TX and RX LEDs are blinking on the MASTER CENTRAL PROCESSINGUNIT BOARD A2 and on the NETWORK CARD in the computer.

4 At the main menu, touch:

[Service Functions]

[ENTER]

[EXIT TO DESKTOP]

5 Select My Computer>Control Panel>Network>Protocols.

6 Double-click [TCP/IP Protocol].

7 Select [ADAPTER 1].

Yes No

Advance to the test or procedure. Continue with Step 3.



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8 Check the values for the NETWORK CARD that is connected to the MASTER CENTRALPROCESSING UNIT BOARD A2:

IP Address 192.168.0.1

Subnet Mask 255.255.255.0

Default Gateway 192.68.0.99



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Functions of the System Service Diagnostics Screen

Table 1 Component Tests

BUTTON Description

[Individual ComponentControl]

Allows you to actuate and check the status of: STEPPER, ALIGNMENT CAMS

MAIN BELT STEPPER

LOAD/UNLOAD BAR

ALIGNMENT CAMS

ELEVATOR, SIZE CHANGER

MAIN CAM, SCANNER

MAIN CAM MOTOR

SLOW SCAN CONTROLLER

LASER DIODE

ERASE LAMPS

[Component Control: Step] Allows you to check the status of the components byexecuting the steps:1. Advancing the CASSETTE to SLOT 1

2. Loading the CASSETTE

3. Loading the PLATE4. Scanning the PLATE

5. Erasing the PLATE

6. Ejecting the PLATE

7. Ejecting the CASSETTE



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Table 2 Calibration

BUTTON Description

[View Collector Profiles]

Important

For the procedure, see Calibration for the CR 950SYSTEM.

Displays each COLLECTOR PROFILE for each size ofCASSETTE, including:

number of steps from HOME to START OF SCAN

OFFSET - number of pixels advanced from START tothe diagnostic image

Amplitude - number of pixels from OFFSET to lastpixel of the diagnostic image

PMT 1 - 2: correction value of each PMT for gainadjustment

http://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdf


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BUTTON Description

[Scan Calibration]

Caution

All COVERS must be installed when using this option. For the procedure, see Calibration for the CR 950

SYSTEM.

Completes the calibration of:

GALVO

PMT 1

PMT 2

Starts a COLLECTOR PROFILE for all sizes ofSTORAGE PHOSPHOR PLATES.

Allows calibration of the PLATES exposed at 15 - 25 mR.

Displays the date and time of the last successfulcalibration.

Provides the ability to:

make a backup of the current calibration files from theSCANNER to the computer

restore from the computer backup

remove the existing calibration



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Table 3 Component Adjustments

BUTTON Description

[Set Extraction Bar Home]

Important

For the procedure, see EXTRACTION BAR HOMEPOSITION.

Allows you to set and check the home position of theEXTRACTION BAR:

[FINE NUDGE UP]

[FINE NUDGE DOWN] [HOOKS UP]

[HOOKS DOWN]

[COARSE NUDGE UP]

[COARSE NUDGE DOWN]

[SAVE] - sets the selected home position

[CANCEL] - resets the home position to the last recordedvalue

[Extraction Bar Positions] Allows you to move the EXTRACTION BAR to: [HOME]

[UPPER PLATE GUIDE ROLLER]

[LOWER PLATE GUIDE ROLLER]

[ERASE]

[RETURN TO HOME]

[NUDGE UP]

[NUDGE DOWN]



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Important

For the test, see DUPLEX CAM.

Allows you to: check the status of the CASSETTE HANDLING AY by

rotating the DUPLEX CAM to:

[UNPINCH POSITION]

[HOOKS UP POSITION]

[PINCH POSITION]

[UNLATCH POSITION]

[LATCH POSITION]

[ADVANCE CASSETTE to SLOT 1]

[LOAD CASSETTE]

[EJECT CASSETTE]

[HOME SLOW SCAN]

[HOME CAM]

reset the DUPLEX CAM after jams:

[CLEAR CASSETTE] [RELEASE CASSETTE]

[Slow Scan CurrentCalibration] Important

For the procedure, see Calibration for the CR 950SYSTEM.

Completes the calibration of the SLOW SCAN MOTOR forthe correct current at all 3 phases of the MOTOR.

BUTTON Description



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Page18 of 206 [Slow Scan Preload

Adjustment]Moves the SLOW SCAN AY. This allows you to:

remove the EXTRACTION BAR

make an adjustment to the SLOW SCAN AY

[Upper Transport Mechanism] Allows you to: move the MAIN BELT

[MOVE number of times]

[INDEX number of times]

[Full Revolution]

[Jog Fine]

[Jog Coarse]

move the ELEVATOR up or down

engage or disengage the LOAD/UNLOAD BAR

move the SLOW SCAN to the home position

move the MAIN CAM to the home position

BUTTON Description



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Table 4 Tests

BUTTON Description

[Light Test]

Important

For the test, see Light Test.

Checks for excessive light to the PMTs during the loadingand ejecting of a CASSETTE.

Allows you to:

actuate or deactuate the high voltage of the PMTs

AUTO-ZERO the PMTs

Checks the signal for noise.

[Light Test] [Advanced] Checks for excessive light to the PMTs during the loadingof a PLATE.

Allows you to energize and de-energize:

GALVO

LASER DIODE

ERASE LAMPS


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Page20 of 206 [Slow Scan Current and

Velocity Tests] Caution

An increase in current might indicate that a bind is

occurring in the SLOW SCAN AY.

For the test, see Slow Scan Current and VelocityTests.

Drives the SLOW SCAN AY to the limits in bothdirections.

Displays for the SLOW SCAN AY:

speed variation

current

Start of Scan

End of Scan

[Laser Power]Laser Warning

Prevent direct exposure to the laser beam.

For the test, see Laser Power.

Allows you to:

check the power of the LASER DIODE set the power values for a new LASER DIODE

store and restore the laser calibration file

BUTTON Description


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BUTTON Description

[Galvo Test]

Important

For the test, see Galvo Test.

Allows you to: set the Amplitude of the GALVO

check the response of the LASER DIODE

[PMT Test]

Important

For the test, see PMT Test.

Checks the functions of the 2 PMTs.

[Galvo Plot]

Important

For the test, see GALVO PLOT.

Allows you to: check:

response of the GALVO

automatic gain control - AGC

2.5 V reference set the GALVO without an OSCILLOSCOPE


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Table 5 Logs

BUTTON Description

[Error Log]

Important

For the procedure, see Checking the Error Logs.

Allows you to check: error code and description

date and time

CASSETTE ID

scan count

[Error Frequency Log]

Important

For the procedure, see Checking the Error Frequency Log.

Allows you to: check:

frequency of each error code

date and time of last error

collate error codes by:

date

error number

frequency


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Important

For the procedure, see Checking the Actuation Logs.

Allows you to check: SCAN CYCLES - this value cannot be reset

BATCH ERASE CYCLES - the number of times that theBatch Erase function was used

TOTAL POWER-ON HOURS

LASER DIODE SCAN CYCLES

LASER HOURS (hours and minutes)

LASER HOURS LAST CLEARED

[Export Log Files]

Important

For the procedure, see Storing the Error Logs on a Disk.

Records onto a FLOPPY DISKETTE: error logs

Actuation Logs

parameters of the SLOW SCAN

BUTTON Description


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Important

For the procedure, see Clearing the Error Logs.

Clears all the errors from the error logs.

Displays the date when the error logs were last cleared.

[Import Files]

Important

If the value is 7000, the home position is not adjusted

automatically. Set the value manually.

For the procedure, see Installing Files from a Disk.

Records files from a FLOPPY DISKETTE onto the CR 950SYSTEM:

Actuation Logs

parameters of the SLOW SCAN

home position of the SLOW SCAN

BUTTON Description


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Table 6 Repetitive Cycles

BUTTON Description

[AutoLooper] Automatically processes the CASSETTE to check if it isreliable.

Completes a test cycle includes scanning and erasing.

Processes all the CASSETTES on the LOAD BELT.

Uses all sizes of the CASSETTES.

Disables the automatic checking Light Leak feature,allowing operation with the PANELS removed.

Displays status screens for the SENSORS.

Select [GIVEN NUMBER OF TIMES] to set the numberof times to scan for each CASSETTE.

[Transport] Cycles the MAIN BELT.

Uses a CASSETTE to test:

MAIN BELT operation of loading

Displays status of the SENSORS at each step.


26AUG04Table 7 Miscellaneous


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Table 7 Miscellaneous

BUTTON Description

[Display Software Versions]

Important

For the procedure, see Displaying the Software Versions.

Displays the software version number of: CR 950 SYSTEM

MASTER CENTRAL PROCESSING UNIT BOARD

MOTION SYSTEM CONTROL BOARD BOOT

MOTION SYSTEM CONTROL BOARD

SLOW SCAN CONTROLLER BOARD BOOT

SLOW SCAN CONTROLLER BOARD FIXED APP

SLOW SCAN CONTROLLER BOARD PRODUCT APP

DIGITIZER BOARD

MEDICAL IMAGE MANAGER

DIAGNOSTICS

[Download to Circuit Boards]

Important

For the procedure, see Downloading Software to the

BOARDS.

Allows you to download the necessary software to all theBOARDS from the HARD DRIVE.


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DG4826 1 BUTTON D i ti


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Page27 of 206 [System Self Test]

Important

For the test, see System Self Tests

.Checks the operation of the MASTER CENTRALPROCESSING UNIT BOARD A2 by running the followingtests:Completes the following diagnostic tests:

GALVO BOARD COMMUNICATION - checks the

connection of the CABLE between:

GALVO BOARD A4

MASTER CENTRAL PROCESSING UNIT BOARD A2

GALVO REFERENCE - reads the GALVO AGCCHANNEL connected to the reference voltage of theGALVO

GALVO MOTOR - reads the voltage of the GALVO AGCto check for problems with the GALVO

GALVO SWEEP - checks the functions of reading andwriting of the REGISTERS on the GALVO BOARD A4

LASER OFFSET

PMT BOARD TEST - checks the connection of theCABLE between:

MASTER CENTRAL PROCESSING UNIT BOARD A2

PMT/DAS BOARD A5

MASTER CENTRAL PROCESSING UNIT BOARD

MEMORY TEST - checks for errors in the reading andwriting of data to each of the image buffers

BUTTON Description


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DG4826 1 Diagnostic Tests


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Diagnostic Tests

Light Test

1 On the System Service Diagnostic screen, touch [Light Test].

2 Touch [TEST].

3 Wait for the test to complete.

4 Check that PASS displays in AUTO-ZERO.

5 Touch [START GRAPH].


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6 Check that the value is approximately 4 - 5. Use [ZOOM IN].

7 Touch [HV ON].

8 Check that the value increases to approximately 50 - 51.

9 Select:

[ZOOM OUT]

[CLEAR/STOP]


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Slow Scan Current and Velocity Tests

1 On the System Service Diagnostic screen, touch [Slow Scan Current and VelocityTests].

2 Insert the 35 x 43 CASSETTE into the CR 950 SYSTEM.

3 Touch:

[LOAD 35 x 43 CASSETTE]

[START CURRENT TEST]



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5 Check that the value is:

5 -180 between Start of Scan and End of Scan

< 660 between End of Scan and End of Travel

no spikes > 30

6 If the results are not correct, check the error logs. Use Checking the Error Logs.

7 Touch [START VELOCITY TEST].


9 Check that the results between Start of Scan and End of Scan are below 90 andstable.

10 If the results are not correct, check the error logs. Use Checking the Error Logs.


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DG4826-1 11 Touch [EJECT THE CASSETTE].


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Page32 of 206 12 Remove the CASSETTE.

Laser Power

Laser Warning


1 On the System Service Diagnostic screen, touch [Laser Power].


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Page33 of 206 [LASER ON]

[READ]

3 Check Laser Power is 28 - 32 mW.

4 Is the value correct?

Galvo Test

1 On the System Service Diagnostic screen, touch [Galvo Test].

Yes No

Continue with the next test. 1. Check the connections to theLASER DRIVER BOARD A17.

2. Install a new OPTICAL

MODULE.


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P

2 Touch:
http://ar4826_1.pdf/http://ar4826_1.pdf/http://ar4826_1.pdf/http://ar4826_1.pdf/


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Page34 of 206 [START GALVO]

[LASER ON]


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Laser Warning


3 Open the TOP COVER.

4 Insert one sheet of paper into the CR 950 SYSTEM between:

FOLD MIRROR

COLLECTOR

5 Observe the laser beam on the sheet of paper.

6 Touch [-100] until the Set Amplitude value is 400.

H196_1801HC

TOP COVER

H196_1801HCA

COLLECTOR

paper

laser beam FOLD MIRROR

CR 950 SYSTEM


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Page36 of 206 8 Touch [+100] until the Set Amplitude value is 3000.


10 Does the laser beam change size correctly?

PMT Test

1 On the System Service Diagnostic screen, touch [PMT Test].

2 Touch [START PMT TEST].

3 Check that PASSED displays for both PMT 1 and PMT 2.

Set Amplitude Laser Beam

400 short

3000 long

Yes No

Continue with the next test. Check the Error Codes for the

cause of the malfunction.


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4 If one of the PMTs displays FAILED, install a new PMT. See PMTs and COLLECTORAY


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AY.

5 If both PMTs display FAILED, check the connections between:

PMT BOARD

DAS BOARD

GALVO PLOT

Important

The Galvo Plot screen has more Cassette Size options with Software Version 4.1.

1 On the System Service Diagnostic screen, touch [Galvo Plot].

2 Touch [START GALVO PLOT].
http://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdf


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Page Normal GALVO PLOT


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4 Check the values:

5 Are the values correct?

GALVO PLOT normal

AGC 10.0 V 0.1

2.5 vRef 2.5 0.1

Yes No

Continue with the next test. Adjust the GALVO BOARDuntil theGALVO PLOT is normal.

GALVO PLOT with low HOOK GALVO PLOT with excessive HOOK


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System Self Tests

1 On the System Service Diagnostic screen touch [System Self Test]


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40 of 206 1 On the System Service Diagnostic screen, touch [System Self Test].

2 Touch [START MCPU SELF TEST].

3 Wait approximately 20 seconds for the test to complete.


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4 Observe the results for each test.

5 If any of the tests display FAILED, check the error logs. Use Checking the Error Logs.

6 See the Error Codesto determine the possible cause and action for the problem.


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Diagnostic Procedures

Checking the Error Logs


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42 of 206 Checking the Error Logs

1 On the System Service Diagnostic screen, touch [Error Log].

2 Touch either:

[Sort By Date],

[Sort By Error Code], or

[Sort By Cassette ID]


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Checking the Error Frequency Log

1 On the System Service Diagnostic screen, touch [Error Frequency Log].


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43 of 206 1 On the System Service Diagnostic screen, touch [Error Frequency Log].

2 Touch either: [Sort By Date],

[Sort By Error Code], or

[Sort Error Frequency]


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Checking the Actuation Logs

1 On the System Service Diagnostic screen, touch [Actuation Log].


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Storing the Error Logs on a Disk

1 On the System Service Diagnostic screen, touch [Export Log Files].


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y g [ p g ]

2 Insert a disk into the DRIVE.

3 Touch either:

[COPY ERROR LOGS TO FLOPPY],

[COPY ACTUATION LOGS TO FLOPPY], or

[COPY SLOWSCAN PARAMETERS FILE TO FLOPPY]


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Clearing the Error Logs

1 On the System Service Diagnostic screen, touch [Clear Error Log].


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2 Touch [CLEAR ERROR LOG].


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Installing Files from a Disk

1 On the System Service Diagnostic screen, touch [Import Files].


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2 Insert the disk into the DRIVE.

3 To install the ACTUATION LOGS to the CR 950 SYSTEM, touch [COPY ACTUATIONLOGS FROM FLOPPY].

Important

If the value is 7000, the home position is not adjusted automatically. Set the value manually.

4 To install the parameters of the SLOW SCAN, touch:

[GET SLOWSCAN HOME POSITION FROM FLOPPY]

[UPDATE SLOWSCAN PARAMETER FILE FROM FLOPPY]


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Displaying the Software Versions

1 On the System Service Diagnostic screen, touch [Display Software Versions].


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2 Check that each BOARD has the correct communication:

Message Description Action


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The version numberis in the field.

The BOARD isResponding.

Check that the newest and correctversion of the software is installed.

All fields are blank. The diagnostics is notoperating. 1. Do a shutdown of the computer.2. De-energize the CR 950

SYSTEM.

3. Energize the CR 950 SYSTEM.

Not Responding

Important

The message is normalduring initialization.

Failure of communicationsto the BOARD.

1. Check the connections to theBOARD.

2. Download the software to theBOARD.

3. If you cannot successfullydownload the software to theBOARD, install a new BOARD.

Not Reporting The BOARD has a failure of

communication becauseanother BOARD is NotResponding.

1. Check the BOARD that is Not

Responding.

2. Do the test again.


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Downloading Software to the BOARDS

1 On the System Service Diagnostic screen, touch [Download to Circuit Boards].


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Caution

Downloading the SSC BOOT can cause damage to the SLOW SCAN CONTROLLERBOARD A6. Only download the SSC BOOT if necessary.


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2 Touch either:

[DOWNLOAD MCPU APPLICATION],


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[DOWNLOAD MSC APPLICATION],

[DOWNLOAD SSC BOOT and APPLICATIONS],

[DOWNLOAD SSC APPLICATIONS], or

[DOWNLOAD SSC PARAMETERS]

DIAGNOSTICS Error Codes26AUG04

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Section 2: Error Codes

Overview


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Overview

The first 2 digits of the error code identifies the subsystem or component with the error.Example: 10003

The 1 and the 0 indicate that the error occurred in the subsystem BAR CODE.

1 Use Table 8to help identify the component with the error.

2 Advance to the error code to diagnose the error.

Table 8 Subsystem Identification

ID No. Subsystem

10 BAR CODE

11 LATCH/UNLATCH CAM

12 SLOW SCAN AY

13 ERASE LAMPS

14 POWER SUPPLY15 DATA PATH

16 Calibration

18 UPPER CONTROL

19 Self Test for the MASTER CENTRAL PROCESSING UNIT

22 - 32 MOTION SYSTEM CONTROL BOARD A1

Windows2000 Subsystem

47 Shutdown Management

49 DISK MANAGER

50 DICOM

55 Installation


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BAR CODE

10003 - READER did not read the CASSETTE BAR CODE


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Cause 1: The CASSETTE has a bar code that you cannot read or it does not have a barcode.

Action: Install the correct bar code.

Cause 2: The internal BAR CODE READER malfunctioned.

Action: 1. Observe that the BAR CODE READER is not blocked.

2. Check the connections to the BAR CODE READER.

3. If the BAR CODE READER emits a beep when you insert a CASSETTE, but

the CASSETTE does not load, check CONNECTOR RJ45 between the BARCODE READER and the MASTER CENTRAL PROCESSING UNIT BOARDA1.

4. If the BAR CODE READER does not emit a beep when you load aCASSETTE, check CONNECTOR RJ45 between the BAR CODE READERand the MOTION SYSTEM CONTROL BOARD A1.

5. Open the FRONT DOOR.6. Close the FRONT DOOR to initialize the MOTION SYSTEM CONTROL

BOARD A1.

7. Touch:

[Diagnostics]

[Component Control: Step] [Read CASSETTE ID]

8. If the CASSETTE ID does not display, do again with another CASSETTE.

9. If the CASSETTE ID does not display, install a new BAR CODE READER.


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LATCH/UNLATCH CAM

11001 - DUPLEX CAM did not move to the Home Position


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11002 - DUPLEX CAM did not move to PINCH position

11003 - DUPLEX CAM did not move to CLAMP/UNLATCH position

11004 - DUPLEX CAM did not move to UNCLAMP/LATCH position

11005 - DUPLEX CAM did not move to UNPINCH position

11006 - CAM OUTER SENSOR did not detect position of DUPLEX CAM

11007 - CAM INNER SENSOR did not detect Home Position for DUPLEXCAM

Cause: The DUPLEX CAM malfunctioned.

Action: Do the checkout for the CASSETTE HANDLING AY.














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11009 - DUPLEX CAM: Movement failure


Action: Do the checkout for the CASSETTE HANDLING AY


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11010 - DUPLEX CAM: Software command failure on the MSC BD

11014 - DUPLEX CAM: Timeout Error

11015 - Move command failure because SLOW SCAN not at home position

11016 - MSC BOARD A1: Software Error for DUPLEX CAM


Description: The DUPLEX CAM received a command to move that was not correct.

Cause 1: The DUPLEX CAM malfunctioned.


Cause 2: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.

Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.

Description: The DUPLEX CAM did not move in the time allowed.





Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.

Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COILBOARD A7.

Description: The MOTION SYSTEM CONTROL BOARD A1 did not provide the RTXCTIMER. The TIMER determines the timeouts for the motion of the

DUPLEX CAM.


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11017 MSC BOARD A1 S f E f DUPLEX CAM

Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.



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11017 - MSC BOARD A1: Software Error for DUPLEX CAM

11018 - DUPLEX CAM did not move to next position

11019 - DUPLEX CAM did not move to PINCH position

11020 - DUPLEX CAM did not move to UNLATCH position

Description: The MOTION SYSTEM CONTROL BOARD A1 did not set up thecommand to move for the DUPLEX CAM.



Cause: The DUPLEX CAM malfunctioned.Action: Do the checkout for the CASSETTE HANDLING AY.





Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.




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SLOW SCAN AY

12001 - SLOW SCAN EXTRACTION BAR did not move to home position

Cause 1: The EXTRACTION BAR malfunctioned


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12002 - EXTRACTION BAR REFERENCE SENSOR S9 did not actuate

Cause 1: The EXTRACTION BAR malfunctioned.

Action: 1. Remove any obstructions in the path of the EXTRACTION BAR.

2. Check the SLOW SCAN MOTOR.

3. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COILBOARD A7.

4. Check the EXTRACTION BAR HOME POSITION.

Cause 2: The EXTRACTION BAR REFERENCE SENSOR S9 malfunctioned.

Action: Do the checkout for the EXTRACTION BAR SENSOR S9.

Cause 1: The EXTRACTION BAR REFERENCE SENSOR S9 operates correctly, butanother malfunction occurred.

Action: 1. Remove any obstructions from the path of the EXTRACTION BAR.


Cause 2: The EXTRACTION BAR REFERENCE SENSOR S9 malfunctioned.

Action: Do the checkout for the EXTRACTION BAR SENSOR S9.


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12003 - PLATE PRESENT SENSOR S5 did not detect PLATE

Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunctionoccurred.


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Action: 1. Check:

a. PLATE was removed from the CASSETTEb. SLOW SCAN MOTOR operates correctly


3. Remove any obstructions from the path of the EXTRACTION BAR.

Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned.Action: 1. Check the status of the PLATE PRESENT SENSOR S5 in the diagnostics.

2. Check that LED DS29 changes status on the MOTION SYSTEM CONTROLBOARD A1.

3. Check the power to the PLATE PRESENT SENSOR S5.

4. Check the alignment of the EMITTER and DETECTOR on the PLATEPRESENT SENSOR S5.


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12004 - PLATE PRESENT SENSOR S5 did not actuate

Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunctionhas occurred.


60/206

Action: 1. Check:

a. PLATE was removed from the CASSETTEb. SLOW SCAN MOTOR operates correctly


3. Remove any obstructions from the path of the EXTRACTION BAR.

Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned.Action: 1. Check the status of the PLATE PRESENT SENSOR S5 in the diagnostics.

2. Check that LED DS29 changes status on the MOTION SYSTEM CONTROLBOARD A1.

3. Check the power to the PLATE PRESENT SENSOR S5.

4. Check the alignment of the EMITTER and DETECTOR of the PLATEPRESENT SENSOR S5.



DIAGNOSTICS Error Codes

26AUG04

DG4826-1

Page61 of 206

12009 - Caution! SLOW SCAN MOTOR drawing too much power

Cause: A malfunction occurred in one or more of the following components: COIL BOARD


61/206

12012 - SLOW SCAN AY: Timeout Error

12013 - Software Error in SLOW SCAN Caused Error in MSC BD

EXTRACTION BAR REFERENCE SENSOR S9

SLOW SCAN AYAction: 1. Check for an obstruction.


Description: The PLATE did not move within the correct time.

Cause: A malfunction occurred in one or more of the following components: COIL BOARD A7

SLOW SCAN AY

Action: 1. Check for an obstruction.


Description: A command for the PLATE that is not correct was made by the systemsoftware.


Action: 1. Load the software for the MOTION SYSTEM CONTROL BOARD A1.

2. Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.


26AUG04

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12014 - MSC BOARD A1: Software Error for SLOW SCAN

Description: This error might occur during the diagnostics if the service person startsto move the PLATE before the PLATE stops moving.


62/206

12100 - SSC BOARD A6: Software Error

12101 - SLOW SCAN had a velocity malfunction during scan

Cause: The SLOW SCAN AY malfunctioned.


Description: The SLOW SCAN AY will not move.

Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.

Action: 1. De-energize the CR 950 SYSTEM.

2. Energize the CR 950 SYSTEM.


Description: The SLOW SCAN AY exceeded the speed limit when moving the SCANPLATE.

Cause 1: The speed of the SLOW SCAN exceeded the limit. A band might appear on theimage.

Action: Do the Slow Scan Current and Velocity Tests.




63/206


26AUG04

DG4826-1

Page64 of 206

12108 - SLOW SCAN stopped during scan


Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COILBOARD A7


64/206

12109 - SLOW SCAN stopped during scan

12110 - SLOW SCAN did not communicate with the MSC

12111 - SLOW SCAN did not move


BOARD A7.



Description: The SLOW SCAN AY did not move because of a communication errorwith the SLOW SCAN CONTROLLER BOARD A1.








26AUG04

DG4826-1

Page65 of 206

12113 - SSC BOARD A6: NVRAM malfunctioned




65/206


12116 - SSC BOARD A6 did not communicate with MSC


BOARD A7.





Description: The SLOW SCAN AY did not stop moving before the next command tomove. This error indicates a communication error with the SLOW SCANCONTROLLER BOARD A6.








26AUG04

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66/206

12122 - SLOW SCAN COIL BOARD A7 malfunctioned



12125 - SLOW SCAN COIL BOARD A7 malfunctioned

BOARD A7.

Description: The SLOW SCAN AY stopped or did not move at all.



Description: The MOTOR CONTROLLER for the SLOW SCAN AY malfunctioned.



Description: An error occurred during the initialization the SLOW SCAN AY.


Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL

BOARD A7.

Description: The SLOW SCAN AY stopped or did not move at all.




26AUG04

DG4826-1

Page67 of 206

12126 - Caution! SLOW SCAN MOTOR is overheated

Description: The SLOW SCAN MOTOR was using excessive power and is too hot.

Cause: Malfunction in one or more of:COIL BOARD A7


67/206




COIL BOARD A7

EXTRACTION BAR REFERENCE SENSOR S9

SLOW SCAN AY

Action: 1. Check for an obstruction.






Cause 2: The MOTION SYSTEM CONTROLLER BOARD A1 malfunctioned.





26AUG04

DG4826-1

Page68 of 206

12201 - SSC BOARD A6: Programming Error




68/206

12202 - 12260 - SSC BOARD A6: Memory Error

BOARD A7.



Error

Code Description

12202 Error occurred during downloading to the SLOW SCAN CONTROLLER BOARD A6.

12203 Memory error on the SLOW SCAN CONTROLLER BOARD A6.

12204 Memory error on the SLOW SCAN CONTROLLER BOARD A6.

12216 Communication error between the SLOW SCAN CONTROLLER BOARD A6 and theMOTION SYSTEM CONTROL BOARD A1.

12217 Communication error between the SLOW SCAN CONTROLLER BOARD A6 and theMOTION SYSTEM CONTROL BOARD A1. Error EM17 - Receive Buffer Overflow.

12218 Error during downloading of code or parameters for the SLOW SCANCONTROLLER BOARD A6.

12219 Error during downloading of code or parameters for the SLOW SCANCONTROLLER BOARD A6.

12220 Error EM20 - New Bootstrap Program, Download all Boot and Program Modules.12221 Malfunction of the SLOW SCAN CONTROLLER BOARD A6.

12222 Checksum error occurred during downloading of code to the SLOW SCANCONTROLLER BOARD A6.

12223 Checksum error occurred during downloading of code to the SLOW SCANCONTROLLER BOARD A6.

12228 Error occurred during downloading of the code to the SLOW SCAN CONTROLLERBOARD A6.


26AUG04

DG4826-1

Page69 of 206

12230 Error EM30 - Host Flash Download Copy Boot Memory Error.

12240 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM40 Illegal Record T pe

Error

CodeDescription


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Error EM40 - Illegal Record Type.

12241 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM41 - Invalid Extended Address.

12242 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM42 - Invalid Erase Block ID.

12243 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM43 - Receive Record Checksum Error.

12244 Error when initializing. Error EM44 - File Sum of Record Checksum Error, DownloadProgram.

12245 Program error. Error EM45 - Boot Checksum Write Error.

12246 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM46 - FIX_APP Code Block Checksum Write Error.

12247 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM47 - Code Page Checksum Write Error.

12248 Error EM48 - Parameters Save Flash Error.

12250 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM50 - Flash Write Address Out Of Range.

12251 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM51 - Flash Program Error: Erase.

12252 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM52 - Flash Program Error: Low Voltage.

12253 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM53 - Flash Program Error: Program.

12254 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM54 - Flash Program Error: Sequence.


26AUG04

DG4826-1

Page70 of 206

12255 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6.Error EM55

12260 Error recording the parameters to the SLOW SCAN CONTROLLER BOARD A6

Error

CodeDescription


70/206

12896 - SSC BOARD A6: Unexpected Reset

12901 - SSC BOARD A6: Unexpected Retry


12260 Error recording the parameters to the SLOW SCAN CONTROLLER BOARD A6.

Error EM60 - Parameters Save Flash Error.



Description: The PLATE was not scanned. The command is executed again.



Description: The SLOW SCAN AY did not move to the ERASE position. Thecommand is executed again.




26AUG04

DG4826-1

Page71 of 206


Description: The SLOW SCAN AY did not move to the home position. The commandis executed again.



71/206






Description: The COARSE NUDGE UP command did not occur. The command isexecuted again.

Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL

BOARD A7.

Description: The COARSE NUDGE DOWN command did not occur. The command is

executed again.



Description: The FINE NUDGE UP command did not occur. The command isexecuted again.




26AUG04

DG4826-1

Page72 of 206


Description: The COARSE NUDGE DOWN command did not occur. The command isexecuted again.



72/206






Description: The PLATE did not move to the CASSETTE. The command is executedagain.



Description: The SOFT RESET command did not occur. The command is executed

again.



Description: The EXTRACTION BAR did not move to the mechanical adjustmentposition one. The command is executed again.




26AUG04

DG4826-1

Page73 of 206


Description: The command MOVE TO EXTRACTION BAR REFERENCE SENSORdid not occur. The command is executed again.



73/206


12930 - SLOW SCAN: Unexpected Retry during Current Test

12931 - SLOW SCAN: Unexpected Retry during Velocity Test

Cause e S O SC CO O O 6 a u ct o ed


Description: The command MOVE TO THE PLATE GUIDE POSITION did not occur.The command is executed again.



Description: The system was not able to move to the position selected in the

diagnostics. The command is executed again.



Description: The system was not able to move to the position selected in thediagnostics. The command is executed again.




26AUG04

DG4826-1

Page74 of 206

12941 - Unexpected Retry during Communication to MSC BD

Description: A message could not be sent to the SLOW SCAN CONTROLLERBOARD A6. The command is executed again.



74/206

ERASE LAMPS

13001 - 13008 - ERASE LAMP PAIRS


Code Log Message13001 ERASE LAMP PAIR No. 1 malfunctioned

13002 ERASE LAMP PAIR No. 2 malfunctioned




13006 2 ERASE LAMP PAIRS malfunctioned



Cause: One or more ERASE LAMP PAIRS malfunctioned.

Action: Install a new ERASE LAMP PAIR.


26AUG04

DG4826-1

Page75 of 206

13009 - All ERASE LAMPS malfunctioned

Cause 1: The power to the ERASE LAMPS malfunctioned.

Action: 1. De-energize the ERASE LAMPS.

2. Check for 120 V AC across the AC side of RELAY K1.


75/206

3. If 120 V AC is not indicated at RELAY K1, check:

ERASE LAMP AY is fully closed

FUSE F1

TERMINAL BLOCK TB1

condition of the CONNECTOR P1/J1 on the ERASE LAMP AY

condition of the INTERLOCK SWITCH S8

wires to the POWER SUPPLY PS1

4. If 120 V AC is indicated on RELAY K1, connect the MULTIMETER to the ACside of the RELAY.

5. Energize and de-energize the ERASE LAMPS. With the LAMPS energized, you

should measure < 2 V AC.6. If the 120 V AC does not change to a Lo signal, check the DC side of RELAY

K1:

connect the MULTIMETER TL-4114 negative to the violet wire

connect the MULTIMETER TL-4114 positive to the blue wire

check for 4.5 - 5.0 V DC on K1 with the ERASE LAMPS energized7. Check the CONNECTOR J10 on the MOTION SYSTEM CONTROL BOARD

A1.




26AUG04

DG4826-1

Page76 of 206

13010 - ERASE LAMP PAIRS: Timeout Error

13011 - Command to Erase did not occur




76/206

13011 - Command to Erase did not occur

13012 - MSC BOARD A1: Invalid Command for ERASE LAMPS

13013 - Failure to allocate RTXC timer during Erase Process

13899 - General Erase Error

POWER SUPPLY

14001 - SLOW SCAN: Malfunction of 24 V Power





Description: The software did not provide the RTXC TIMER during the ERASEfunction.





Description: The 24 V DC CIRCUIT BREAKER of the SLOW SCAN is open.

Cause: Malfunction of the 24 V DC power distribution.



77/206


26AUG04

DG4826-1

Page78 of 206

14005 - Front DOOR Open

Cause 1: The INTERLOCK SWITCH S8 malfunctioned.

Action: 1. Check the wires to the INTERLOCK SWITCH CONNECTOR P5/J5.

2. Install a new INTERLOCK SWITCH S8.


78/206

14006 - DUPLEX CAM: Initialization Error



Description: The PLATE PRESENT SENSOR S5 is blocked when the SLOW SCANAY is in the home position.

Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunctionhas occurred. This error occurs when initializing, either when the CR 950 SYSTEMis energized or when a mechanical subsystem initializes.

Action: Check: PLATE was removed from the CASSETTE

SLOW SCAN MOTOR operates correctly

obstruction in the path of the EXTRACTION BAR

Cause 2: The PLATE PRESENT SENSOR S5 malfunctioned.

Action: Check: status of the PLATE PRESENT SENSOR S5 in the diagnostics

LED DS29 changes status on the MOTION SYSTEM CONTROL BOARD A1

power to the PLATE PRESENT SENSOR S5

alignment of the EMITTER and DETECTOR of the PLATE PRESENT SENSORS5


79/206


26AUG04

DG4826-1

Page80 of 206

14012 - UPPER CONTROL INTERLOCK was pressed while the CASSETTEwas advancing

Cause: The DEAD STOP INTERLOCK S24 actuated.

Action: Check: operation of the DEAD STOP INTERLOCK S24


80/206

14013 - Initialization error at the UPPER CONTROL AY

14019 - Invalid Software Version detected for this Model

DATA PATH

15001 - MCPU BOARD A2: Fatal Error in Software

15002 - MCPU BOARD A2: Fatal Error in Software

operation of the DEAD STOP INTERLOCK S24

SENSOR S22 in SLOT 8 of the UPPER CONTROL AY

Cause: A CASSETTE is in SLOT 0 or SLOT 8 when the CR 950 SYSTEM is energized.

Action: Remove the CASSETTE.

Cause: The MSC BOARD has reported a model number that is not consistent with thecurrent version of MCPU BOARD software.

Action: Download the correct version of MCPU and MSC BOARD software. Do theprocedure Downloading Software to the BOARDS.

Description: A PSOS system error occurred that is not possible to repair. The EventLog includes the PSOS system error number, module, and line number.

Cause: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.

Description: A system software error occurred. The Event Log will include the PSOSsystem error number, module, and line number.

Cause: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.

Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.


81/206


26AUG04

DG4826-1

Page82 of 206

15006 - Communications Error between MCPU BD A2 and GALVO BD A4

Description: The process of the DMA for the MASTER CENTRAL PROCESSINGUNIT BOARD A2 did not complete within the expected time.

Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.


82/206

15007 - Communications Error between MCPU BD A2 and GALVO BD A4

15008 - Start of Scan Timeout

Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD A2.Cause 2: The DIGITIZER BOARD A3 malfunctioned.

Action: Do the checkout for the DIGITIZER BOARD A3.

Cause 3: The GALVO BOARD A4 malfunctioned.

Action: Do the checkout for the GALVO BOARD A4.

Description: The process of the DMA for the MASTER CENTRAL PROCESSINGUNIT BOARD A2 did not complete within the expected time.



Cause 2: The DIGITIZER BOARD A3 malfunctioned.




Description: A timeout occurred for the START OF SCAN.






26AUG04

DG4826-1

Page83 of 206

15012 - Communications Error between MCPU BOARD A2 and NT



Description:Windows2000 did not return a response to a message within a given


83/206

time.

Cause 1: The TCP/IP connection malfunctioned.

Action: Check the TCP/IP connection to the computer. See Step 5, Page 11.

Cause 2: Failure of the Windows2000 software.

Action: De-energize and energize the CR 950 SYSTEM.




26AUG04

DG4826-1

Page84 of 206

15013 - Image Quality Warning

Description: The image quality might be wrong. The MASTER CENTRAL PROCESSINGUNIT BOARD A2 received a system error from the MOTION SYSTEMCONTROL BOARD A1 and was automatically repaired. If a CASSETTE was inthe CR 950 SYSTEM when the error occurred, the TOUCH SCREEN displays


84/206

15014 - LASER: Calibration did not occur

15015 - PLATE: Size calibration did not occur

a message about a problem with the image.Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.




Cause 3: A light leakage occurred.

Action: Do the Light Test.

Cause 4: The INTERLOCK SWITCH S8 malfunctioned. The DOOR might be open duringscan.

Action: Check the INTERLOCK SWITCH S8.

Cause: The LASER DIODE malfunctioned.

Action: Do the calibration for the LASER DRIVER BOARD A17- use Optics Module.

Cause: The CR 950 SYSTEM does not have the calibration data for all sizes of PLATES.Action: 1. Do the Calibration for the CR 950 SYSTEM.

2. Do the checkout MASTER CENTRAL PROCESSING UNIT BOARD A2.


26AUG04

DG4826-1

Page85 of 206

15016 - Laser power high

Cause: The LASER DIODE in the DETECTOR is backward.

Action: Check: LASER REFERENCE VOLTAGE in the PMT/DAS BOARD A5

LASER DIODE is installed correctly


85/206

15017 - PLATE: Calibration did not occur

15018 - There was an error reading or writing to the PCMCIA card

Important

A malfunction of the PCMCIA CARD is the last possible cause. Check all othermalfunctions before installing a new PCMCIA CARD.

15040 - Communications Error Between MCPU and the PC

Cause: The customer scanned a PLATE of a size that was not recognized.

Action: 1. Do the Calibration for the CR 950 SYSTEM.

2. Use the diagnostics to complete the size calibration of the PLATE.

Cause 1: The PCMCIA CARD operates correctly, but another malfunction occurred.

Action: Check the error logs for the malfunction. Use Checking the Error Logs.

Cause 2: The PCMCIA CARD malfunctioned.

Action: Install a new PCMCIA CARD.

Description: The TCP/IP SOCKET COMMUNICATIONS were not completed or didnot occur between the MASTER CENTRAL PROCESSING UNITBOARD A2 and the host computer with Windows2000.

Cause 1: The shutdown of the CR 950 SYSTEM was not completed in the correctsequence.

Action: Use the correct shutdown sequence to de-energize the CR 950 SYSTEM.


86/206


26AUG04

DG4826-1

Page87 of 206

Calibration

16001 - Calibration Error: Did not find START OF SCAN position

Description: During the calibration, the CR 950 SYSTEM did not locate the STARTSCAN position within the given time.

C 1 Th f th PLATE i t t


87/206

16002 - Calibration Error: Did not find Offset

Cause 1: The exposure of the PLATE is not correct.Action: Use the DOSIMETER to check exposure of the PLATE.

Cause 2: Calibration of the CR 950 SYSTEM is not correct.

Action: Do the Calibration for the CR 950 SYSTEM.

Cause 3: The alignment of the optics is not correct.

Action: Check the adjustment: FOLD MIRROR

GALVO BOARD



Cause 5: The PMT/DAS BOARD A5 malfunctioned.


Description: The GALVO did not detect the Offset.Cause 1: The exposure of the PLATE is not correct.

Action: Use the DOSIMETER to check the exposure of the PLATE.

Cause 2: The GALVO is not aligned correctly.

Action: Do:

adjustment of the GALVO BOARD checkout for the GALVO BOARD A4


26AUG04

DG4826-1

Page88 of 206

16003 - Calibration Error: Did not find Amplitude

Cause 3: The PLATE has scratches on the edges.

Action: Check the PLATE for scratches and scan another PLATE.

Check the edges and the degree of reflection.

D i ti Th GALVO did t d t t th A lit d
http://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdf


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16005 - Calibration Error: Routine did not receive image in the timeallowed

Description: The GALVO did not detect the Amplitude.

Cause 1: The exposure of the PLATE is not correct.

Action: Use the DOSIMETER to check the exposure of the PLATE.

Cause 2: The GALVO is not aligned correctly.

Action: Do:

adjustment of the GALVO BOARD

checkout for the GALVO BOARD A4.

Cause 3: The PLATE has scratches on the edges.

Action: Check: PLATE for scratches and scan another PLATE

edges and the degree of reflection








26AUG04

DG4826-1

Page89 of 206

16006 - Calibration Error: Did not obtain image




Action: Do the checkout for the DIGITIZER BOARD A3


89/206

16010 - Possible Light Leakage

16011 - Imaging System Error occurred during Initialization

Action: Do the checkout for the DIGITIZER BOARD A3.Cause 3: The GALVO BOARD A4 malfunctioned.


Description: Large quantities of light occurred during the AUTO-ZERO.

Cause: The DOOR is not closed, a PANEL is loose, or a light leakage occurred in theCASSETTE HANDLING SYSTEM.

Action: 1. Do the Light Testto locate the source of the light leakage.

2. Repair the light leakage.

Cause: The PMT/DAS BOARD A5 malfunctioned.

Action: 1. Check the CABLE between the PMT BOARD and the DAS BOARD.

2. Do:

checkout for the GALVO BOARD A4

System Self Tests


26AUG04

DG4826-1

Page90 of 206

16012 - PMT/DAS BOARD A5: Calculation Error occurred duringInitialization

Description: The value for one or more of the following parameters did not match thespecifications when the CR 950 SYSTEM initialized: Fine or CoarseOffset or Fine or Coarse Ratio.

Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned


90/206

16013 - Imaging System contains noise beyond the limit




Action: Do the checkout for the PMT/DAS BOARD A5.

Description: The peak-to-peak signal was high when the CR 950 SYSTEM was setto AUTO-ZERO.



Cause 2: Noise in the POWER SUPPLY PS1.Action: Do the checkout for the POWER SUPPLY PS1.


26AUG04

DG4826-1

Page91 of 206

16014 - Imaging System did not zero or calibration of the PMT did notoccur

Cause 1: The DOSIMETER malfunctioned.

Action: Check that the DOSIMETER operates correctly.

Cause 2: The exposure on the PLATE is not correct during calibration


91/206

16016 - Malfunctioning PMT

16019 - Calibration could not find offset, rotate GALVO counterclockwise

16020 - Calibration could not find offset, rotate GALVO clockwise

Cause 2: The exposure on the PLATE is not correct during calibration.Action: Do the calibration with another PLATE.

Cause 3: The X-RAY TUBE malfunctioned.

Action: Expose the PLATE using an X-RAY TUBE you did not use before.

Cause 4: The Imaging System did not auto zero.

Action: Do the checkout for: PMT/DAS BOARD A5.

GALVO BOARD A4.

Description: A PMT does not match the requirements of the diagnostic tests.

Cause: The PMT/DAS BOARD A5 malfunctioned.


Cause: The calibration could not locate the Offset.

Action: Rotate the GALVO counterclockwise.

Cause: The calibration could not locate the Offset.

Action: Rotate the GALVO clockwise.


26AUG04

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16021 - Malfunctioning PMT1: Gain out of range

Description: For a given high voltage, the low gain of PMT1 might prevent it fromreaching the correct signal level.

Cause 1: The exposure on the PLATE is not correct during calibration.



92/206

16022 - Malfunctioning PMT2: Gain out of range


Action: Do the adjustment: FOLD MIRROR

GALVO BOARD

Cause 3: The PMT malfunctioned.Action: Install a new PMT.



Description: For a given high voltage, the low gain of PMT 2 might prevent it fromreaching the correct signal level.

Cause 1: The exposure on the PLATE is not correct during calibration.



Action: Do the adjustment: FOLD MIRROR

GALVO BOARD

Cause 3: The PMT malfunctioned.

Action: Install a new PMT.




26AUG04

DG4826-1

Page93 of 206

UPPER CONTROL

18001 - SIZE CHANGER: error

Description: The STEPPER MOTOR exceeded the time allowed to move.

Cause: The SIZE CHANGER HOME SENSOR malfunctioned.

Action: a. Check the CABLES and CONNECTORS to the SIZE CHANGER HOME
http://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdf


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18002 - UPPER CONTROL AY: timeout error

18007 - UPPER CONTROL AY: Wrong command error

18008 - UPPER CONTROL AY: Move error

Action: a. Check the CABLES and CONNECTORS to the SIZE CHANGER HOMESENSOR.

b. Replace the SIZE CHANGER HOME SENSOR.

Cause: Size .


Description: The UPPER CONTROL AY exceeded the time allowed to move.





Cause: The UPPER CONTROL MOTION MECHANISM malfunctioned.

Action: Check the error logs for the cause of the malfunction. See Checking the ErrorLogs.


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18010 - Invalid STEPPER MOTOR error

Description: The command to move the STEPPER MOTOR is not within the limits ofthe MOTOR in the UPPER CONTROL AY.




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18011 - STEPPER MOTOR did not clear HOME SENSOR

18012 - Failure to do the setup of the SENSOR INTERRUPT

18014 - STEPPER MOTOR: jog timeout error

18013 - Invalid DC MOTOR INTERRUPT

Cause 1: The SLOT 8 SENSOR S22 is actuated when it should be open.

Action: Check the SLOT 8 SENSOR S22.

Cause 2: The SLOT 0 SENSOR S20 is actuated when it should be open.

Action: Check the SLOT 0 SENSOR S20.

Cause 3: The CASSETTE PRESENT SENSOR S19 is actuated when it should be open.

Action: Check the CASSETTE PRESENT SENSOR S19.

Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD A1.



Description: The command to move the DC MOTOR is not within the limits of theMOTORS in the UPPER CONTROL AY.




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18015 - Failure to advance CASSETTE

Cause 1: The CASSETTE was removed.

Action: Insert the CASSETTE again.

Cause 2: The LOAD SENSORS 1 - 8 did not detect the CASSETTE.

Action: 1. Check the LOAD SENSORS 1 - 8.


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18016 - No CASSETTES to advance

18017 - Cannot advance because the CASSETTE is in SLOT 8

2. Check the test points on the TOP SENSOR BOARD A11.

Description: The UPPER CONTROL AY received a command to advance aCASSETTE but the LOAD STATION SENSORS indicate that no

CASSETTES are available.

Cause: No CASSETTES are detected in SLOTS 1 - 8.

Action: 1. Insert a CASSETTE.

2. Check the SLOT SENSORS 1 - 8.

3. Check the test points for the TOP SENSOR BOARD A11.

Cause: The CASSETTE is in SLOT 8.

Action: 1. Remove the CASSETTE.

2. Check the SENSOR SLOT 8.


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18018 - MAIN BELT: Home position failure

Description: The MAIN BELT STEPPER MOTOR did not move to the home position.

Cause 1: The MAIN BELT SENSOR S21 malfunctioned.

Action: Check the MAIN BELT SENSOR S21.

Cause 2: The MAIN BELT is not correctly aligned.
http://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdf


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18019 - LOAD BAR: Home position failure

18020 - UNLOAD BAR: Home position failure

y gAction: Check the alignment of the COG BELTS.

Cause 3: The STEPPER MOTOR DRIVER BOARD A12 malfunctioned.

Action: Do the checkout for the STEPPER MOTOR DRIVER BOARD A12.



Description: The LOAD BAR STEPPER MOTOR did not move to the home position.

Cause 1: Cannot determine the home position of the LOAD BAR.

Action: Check the adjustment of the LOAD BARS.Cause 2: The STEPPER DRIVER BOARD 13 malfunctioned.

Action: Do the checkout for the STEPPER MOTOR DRIVER BOARD A13.



Description: The UNLOAD BAR did not move to the home position.

Cause 1: Cannot determine the UNLOAD BAR home position.

Action: Check the adjustment of the UNLOAD BARS.

Cause 2: The STEPPER MOTOR DRIVER BOARD A14 malfunctioned.Action: Do the checkout for the STEPPER MOTOR DRIVER BOARD A14.


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18024 - ALIGNMENT CAM: Clear timeout error

Description: The ALIGNMENT CAM did not move to the CLEAR POSITION in thecorrect time.

Cause 1: A mechanical bind occurred.

Action: Check the adjustment of the ALIGNMENT CAMS. See ALIGNMENT CAMS /BELTS.
http://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdf


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18025 - ALIGNMENT CAM: Engage timeout error

Cause 2: The ALIGNMENT CAM CLEAR SENSOR malfunctioned.

Action: Check the ALIGNMENT CAM CLEAR SENSOR. See ALIGNMENT CAMS /BELTS.

Cause 3: The DC ALIGNMENT CAM MOTOR M5 malfunctioned.

Action: 1. Check the CONNECTORS J1/P1.


Description: The ALIGNMENT CAM did not move to the ENGAGE POSITION in theavailable time.


Action: Check the adjustment of the ALIGNMENT CAMS. See ALIGNMENT CAMS /BELTS.

Cause 2: The ALIGNMENT CAM ENGAGE SENSOR malfunctioned.

Action: Check the ALIGNMENT CAM ENGAGE SENSOR. See ALIGNMENT CAMS /

BELTS.

Cause 3: The DC ALIGNMENT CAM MOTOR M5 malfunctioned.

Action: 1. Check the CONNECTORS J1/P1.



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18026 - ELEVATOR: Up timeout error

Description: The ELEVATOR did not move to the up position in the available time.

Cause 1: The UPPER ELEVATOR SENSOR S12 malfunctioned.

Action: Check the UPPER ELEVATOR SENSOR S12.

Cause 2: The COUPLING from the DC MOTOR to the SHAFT is broken.A ti I t ll COUPLING
http://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdfhttp://d/Jobs/CR%20Service%20CDs_7-04/CR%20950%20CD%2007-04/CR%20950/ar4826_1~1.pdf


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18027 - ELEVATOR down timeout error

Action: Install a new COUPLING.


Action: Check the alignment of the ELEVATOR.

Cause 4: The DC MOTOR malfunctioned.

Action: Check the CABLE to the DC MOTOR.



Description: The ELEVATOR did not move to the down position in the available time.Cause 1: The LOWER ELEVATOR SENSOR S11 malfunctioned.

Action: Check the LOWER ELEVATOR SENSOR S11.

Cause 2: The COUPLING from the DC MOTOR to the SHAFT is broken.

Action: Install a new COUPLING.

Cause 3: A mechanical bind occurred in the ELEVATOR.Action: Check the alignment of the ELEVATOR.

Cause 4: The DC MOTOR in the ELEVATOR malfunctioned.

Action: Check the connections to the DC MOTOR.

Cause 5: The

diagnostics for kodak directview cr 950 system 26aug04

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