dial 100 & 108 distress call response management systems

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ANGEL DCRMS

Giving you the vision to controlTRINITY SKYTRACK

Giving you the vision to controlDistress Call Response Management System (DCRMS)Automated Vehicle Location & Tracking SystemANGELS (Ambulance Network Group of Emergency Life Savers)

Kozhikode

27th Sept 2010

Distress Call Response Management System (DCRMS) provides visibility of entire Ambulance Vehicle Fleet and helps the Control Room Officer Allocate and Dispatch vehicles optimally.Giving you the vision to controlTRINITY SKYTRACKTrinity Sky Track gives you the Vision to control, and therefore reduce RESPONSE TIME and increase EFFICIENCY in providing Emergency Assistance.

Giving you the vision to control

DCRMS ArchitectureTRINITY SKYTRACK

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A powerful microprocessor based device, fitted in the vehicle, has a satellite based Global Positioning System (GPS) receiver and a GSM/GPRS module which obtains location information and relays it back to a Central Control Room Server over the mobile phone network. Giving you the vision to controlCommunication Architecture

TRINITY SKYTRACK

GSM/GPRS NETWORK

GSM

Server

Users

GSM I/FWeb /Intanet I/FVehicle Mounted Unit

GPSGSMCGPS Satellite Network

Wireless communication system

Vehicle tracking

Distress call response / Dial XXXX system

GIS based MIS & Control SystemGiving you the vision to control

Integrated DCRMS SolutionTRINITY SKYTRACK

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Automated support required for :

Receiving Distress Calls

Gathering Callers Details

Finding the geographical position of caller

Identifying the proximate vehicle

Sending instructions to the vehicle

Logging voice/data communication

Generating reports based on queriesGiving you the vision to control

DCRMS - RationaleTRINITY SKYTRACK

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Distress calls to be attended by a Dispatcher

Basic call details retrieved automatically

Support to get additional information

Continuous data/voice communication

Real-Time location display of vehicles

Multiple calls to be handled

Movement of vehicle towards the spot monitored

Display of calling and distress locations on a digital map

Nearest vehicle to be instructed immediately

All interactions to be recorded, real-time status checking

Giving you the vision to control

DCRMS OverviewTRINITY SKYTRACK

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Stores map data

Runs a map server

Ajax-enabled multilayered map loading

Dynamic scripting to update vehicle positions

Subscriber database with GPS data

Geo-coded Categorised Hospitals

Giving you the vision to control

DCRMS - GIS ServerTRINITY SKYTRACK

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The Ambulances are fitted with GPS/GPRS Tracking units

Dispatchers view a digital map of the city

The Mobile Units continuously update the Base Station with their location information, which in turn is displayed at the GUI of Dispatchers, with the help of the GIS server In case of distress, the individual dials XXXX for assistance This call is routed to the PSTN Gateway in the Control Room from the PSTN Exchange

PSTN Gateway converts it to IP packetsGiving you the vision to control

DCRMS - Sequence of ActionsTRINITY SKYTRACK

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The Gateway routes the call to a free Dispatcher

The Gateway forwards the caller id to the GIS server Callers location is spotted on the display of the Dispatcher ( where telephone location data is geo referenced)

The Operator at the Dispatcher station attends the call

The Operator collects the details of the location where support is to be extended if different from the caller location

Dispatcher sends the address of distress location to the GIS Server, if required, and it is also spotted in the map

Giving you the vision to control

DCRMS - Sequence of ActionsTRINITY SKYTRACK

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The Operator then identifies the nearby free Ambulance vehicle

The Operator sends details of the location, priority and any other information of interest to the identified Ambulance vehicle

If required, a voice call can also be set up / patched with the Ambulance vehicle

Vehicles moves to the distress spot, it can be watched and guided.

Wherever required, the ambulance can be guided to take the patient to the appropriate geo-referenced hospital

On completing the mission, the ambulance vehicle sends a pre-defined status message, indicating the end of actions

All activities at each workstation is logged

Reports can be generated in various formats based on different parameters.

The Duty officer will have access to all data.

Giving you the vision to control

DCRMS - Sequence of ActionsTRINITY SKYTRACK

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Giving you the vision to control

TRINITY SKYTRACK Location from GPS Satellite System

Over the air Configurable Location update rate

Over the air updation of Firmware

Pre-programmed emergency messages / phone calls

Voice Communication through GSM network

Vehicle Power Source compatible power supply

Compact, Rugged Easily mountable device design with integrated antennas

Optional LCD / TFT DisplayVehicle Mounted Unit Features

Giving you the vision to control

Latest position of vehicle on digitized map

Route traveled display on digitized map

Route Travelled & Distance Reports

Geo Fencing - Route Deviation Reports

Schedule Deviation Reports

Halt Reports

Speed Violation Reports

Operation Duration Reports

TRINITY SKYTRACK VTS Software Features

Giving you the vision to control

Total visibility of Fleet Movement

Accurate reporting of distances travelled

Monitoring of Statutory compliances - Insurance, Taxes, Permits etc.

Monitoring of Fuel / Lubricant Consumption

Monitoring of Resource Utilisation / Idling

Monitoring of Vehicle Service Schedules

Logging & Monitoring of Start and End times of Trips / Schedules

Summary reports

TRINITY SKYTRACKFleet Management Benefits

Giving you the vision to control

Call Taker Data CollectionTRINITY SKYTRACK

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Giving you the vision to control

The DispatcherTRINITY SKYTRACK

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Giving you the vision to control

The SupervisorTRINITY SKYTRACK

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Giving you the vision to control

Phone CatalogueTRINITY SKYTRACK

Categorized on PriorityImportant Phone Nos.Public Service Org.Dynamic UpdatingInstant Call Setup

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Giving you the vision to control

DCRMS ReportsTRINITY SKYTRACK

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Giving you the vision to control

DCRMS Reports - Report on Single EventTRINITY SKYTRACK

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Giving you the vision to control

DCRMS Reports - An Event Report with ImageTRINITY SKYTRACK

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Giving you the vision to control

DCRMS Reports - Daily Report of Call TakersTRINITY SKYTRACK

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Giving you the vision to control

Dispatcher Workstation Screen GrabTRINITY SKYTRACK

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Giving you the vision to control

Dispatcher Workstation Screen GrabTRINITY SKYTRACK

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Giving you the vision to control

DCRMS ReportsTRINITY SKYTRACK

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Giving you the vision to control

Control Room

Giving you the vision to control

Control Room

Giving you the vision to control

Technology Thoroughly field tested (>5 years)Trinitys Technology Partner - CDAC / ER&DCI (Indias premier electronics R&D organisation )

Trinity is an Advanced Industry Optimised ISV Partner of IBM. Skytrack solution is ported to IBM middleware and tested for functionality, scale and reliability. Designed and developed to suit challenging Indian Field conditions.

SkyTrack - CDAC Distress Call Response Management Systems implemented for Police Forces in several Indian CitiesKochi - Kozhikode - Kolkata - Bhopal - Indore - Shillong - Thiruvananthapuram

Attractive Value Proposition

TRINITY SKYTRACK Compelling Reasons.

Giving you the vision to control

Pioneer in LBS Solutions

50 + Employees

ISO 9001 : 2008 Certified

SEI CMM Level 3 Software Engineering Practices

Telemetry, Location Based ServicesABOUT TRINITY

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Giving you the vision to control

TRINITY - CLIENTS & ALLIANCE PARTNERS

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Giving you the vision to controlTRINITY SKYTRACK

Giving you the vision to controlThank you

Please Contact:Amit Mehra :[email protected]