dicks sporting goods

33
Evan Vosburgh Jacob Abernathy Krystal Plomatos Hope Jordan Everett Ching Chris Trumbull David Canavan Rachel Stallworth

Post on 13-Sep-2014

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Strategic Recommendations for Dick's Sporting Goods-VCU Brandcenter

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Page 1: Dicks Sporting Goods

Evan Vosburgh

Jacob Abernathy

Krystal Plomatos

Hope Jordan

Everett Ching

Chris Trumbull

David Canavan

Rachel Stallworth

Page 2: Dicks Sporting Goods

Dick’s Sporting Goods

S.W.O.T Team

Page 3: Dicks Sporting Goods

Category

ConsumerStrategy

Hitting a Grand Slam

Page 4: Dicks Sporting Goods

Training for Game Day

• 65 Surveys

• In-Store Observations & Interviews

• Web Crawling

• Competitive Analysis

Page 5: Dicks Sporting Goods

76% of people surveyed agreed that, “I don’t see much of a difference”

Page 6: Dicks Sporting Goods

76% of people surveyed agreed that, “I don’t see much of a difference”

Page 7: Dicks Sporting Goods

76% of people surveyed agreed that, “I don’t see much of a difference”

Page 8: Dicks Sporting Goods

Double Marked

Specialty Sporting Goods Stores

Mass MerchandisersLarge Format Sporting

Goods Stores

Page 9: Dicks Sporting Goods

Why are you doing well?

Page 10: Dicks Sporting Goods

Consumer

Hitting a Grand Slam

Page 11: Dicks Sporting Goods

Who Priority DSG Delivers:

Team Families Place for one stop shopping Variety

Ath-LeisureLooking good while working

outBrands

Sports HobbyistsProducts that will help them enjoy the sports they love to

watch and playLow expertise and variety

Competitive EnthusiastsEquipment that will make them formidable enough to compete

High expertise and variety

Competitive ElitistsAdvanced level equipment and

a serious competitive edgeX

Page 12: Dicks Sporting Goods
Page 13: Dicks Sporting Goods

Athlete's Hierarchy of Needs

Self-actualization

Esteem

Love/Belonging

Safety

Physiological

Draft PickChampionship Ring

Letter JacketPersonal Records

Team Dinners, Halftime Huddle, Spirit Bags

Shin Guards, Jockstrap, Mouth Guard

Ball

Page 14: Dicks Sporting Goods

Category

Consumer

Hitting a Grand Slam

Target the Fans and Just for

Fun

Page 15: Dicks Sporting Goods
Page 16: Dicks Sporting Goods

Sports for all?

Page 17: Dicks Sporting Goods

Category

Consumer

Hitting a Grand Slam

Target the Fans and Just for

Fun

Return to what sports are

really about

Page 18: Dicks Sporting Goods

Love of the game

Page 19: Dicks Sporting Goods

What love of the game means

• Own-able

• Feeling we can rally around

• Elevates the brand

Page 20: Dicks Sporting Goods

Category

Consumer

Hitting a Grand Slam

Target the Fans and Just for

Fun

Return to what sports are

really about

Strategy

Stand for Love of the Game

Page 21: Dicks Sporting Goods

Love of the game at every touch point

Outside the Walls

Employee Experience

In-Store Experience

Page 22: Dicks Sporting Goods

Where we Are

Page 23: Dicks Sporting Goods

Where we Are

Page 24: Dicks Sporting Goods

#1. Employee Experience

• Higher Calling

• DSG Playbook

• Incentivized Ongoing Learning

Page 25: Dicks Sporting Goods
Page 26: Dicks Sporting Goods

DestinationUtility

#2. In-Store

Page 27: Dicks Sporting Goods

DestinationUtility

#2. In-Store

Functional

Page 28: Dicks Sporting Goods

Interactive Tower

Page 29: Dicks Sporting Goods

Play before you Pay

Page 30: Dicks Sporting Goods

#3. Outside the walls

• Know about you & what you are doing

Page 31: Dicks Sporting Goods

#3. Outside the walls

“If you did it and didn’t tell anybody, you didn’t do it.” -David Ogilvy

Page 32: Dicks Sporting Goods

Measurability

• Internal – Employee turnover & satisfaction surveys

• In-Store – Foot Traffic & Equipment Demos

• Outside the Walls – Web Metrics & PR

Page 33: Dicks Sporting Goods

Category

Consumer

Hitting a Grand Slam

Target the Fans and Just for

Fun

Return to what sports are

really about

Strategy

Stand for Love of the Game