digital badging at the open university: identified informal learning

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Digital badging at The Open University: identified informal learning Patrina Law and Andrew Law The Open University

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Digital badging at The Open University: identified informal learning

Patrina Law and Andrew LawThe Open University

Our research approach: how do we evaluate our informal learners?

Surveys in 2013 and 2014 undertaken to:

•Review the demographic profile of learners, students and teachers using OpenLearn,

•Understand how the content serves learners’ needs,

•Examine how the availability of free educational content is impacting informal learners and their motivations to take up formal study,

•Understand learners’ challenges and successes when using the platform,

•Examine where learners are visiting within the platform, what they are searching for and where they go next.

Recommendations from 13/14 study

A number of recommendations were made within The OU. Those relevant to our paper are reported here:

Create an entire badged open courses (BOC) curriculum targeting access students

Improve the usability of the OpenLearn platform especially around the user experience of moving through an online, unsupported course, and

Extend syndication of free content to reach new audiences (in 2013, syndication beyond OpenLearn was to iTunes U and YouTube only).

Badges aren’t new

Image credits: Thornhill School http://thornhillschool.org.uk/current/latest-news/-/post/blue-peter-badges; and Patrina Law.

A means to recognise learning, to motivate learners, and to provide evidence of skills and achievements in a variety of formal and informal settings

How badges are understood at the moment

Anderson et al. 2014 comments on their use in MOOCs to motivate learners to participate in a group, not an incentive to complete a course of study.

Abramovich et al. (2011) note that “The symbol, in the form of a badge, can then be displayed by the learner to let others know of their mastery or knowledge” in a closed, supported environment.

• This element of badge display contrasts with informal open learning when learners progress at their own pace and not in a cohort.

• Digital badging is creeping into HE though no overarching policy or agreement overall between providers.

• The OU approach is unique as it is being used to support and motivate learners in the informal sector.

Benefits of badging in an informal space

To enhance brand and reputation.

Test your skills – are you ready for HE study?

As a taster when considering study.

Reaches underserved population who can’t afford to study but wish to learn from us (part of OU Charter on free learning for the community)

As a demonstration of skills to an employer to encourage sponsorship

Who was studying the badged course pilots compared to the average OpenLearn user?

• 36% already hold an undergraduate qualification or higher compared with 56% of the general OpenLearn learner population.

• 12% are retired compared with 20% of the general OpenLearn user population.

• 31% consider themselves to have a disability compared to 19% of the general OpenLearn learner population. Indeed, 40% of Learning to Learn learners who completed the enrolment survey declared a disability*.

*83% of these report a mental health problem.

Create an entire (BOC) curriculum targeting access students

Badge displayMozilla Backpack

My OpenLearn Profile Social networks e.g. LinkedIn

Printable certificate

BOC assessment framework

• Learners will need to achieve 50% to pass an assessment

• Learners will be given three attempts

• If they fail on the third attempt, they can retake after 24 hours

• Practice assessment will be available throughout the course

• All pages of the course must have been ‘read’

• Formal assessment takes place at halfway and at the end of the courseTwo successful assessments = 1 badge

Comparing 2013/2014 data sets across OpenLearn

Data concurred from year to year in terms of demographic profile.

Motivations of learners remained the same:

‘the learning helps me feel more positive and confident’

‘I would love to study but most course are simply unaffordable to me’

‘Fees are now far too high for me to consider continuing with my studies towards a degree’

‘Conducted a test to give confidence my next module choice is appropriate for me’

‘I am 70. Learning is like O2 to the mind’

Over half of respondents (58%) said that using the materials had improved their confidence in their ability to study.

Around 80% said that after using OpenLearn materials they are more likely to recommend OU content to others.

What are informal learners looking for now ?

• 75% of learners responded ‘Yes’ or ‘Maybe’ that they would be prepared to pay for educational content provided online; of these 85% selected ‘Online courses with certificates or qualifications’.

• The question ‘What other features would you like to see from The OU on OpenLearn?’, also revealed a desire to see certification awarded for informal learning:

• ‘Certificates paid/unpaid’• ‘Better format of Statements of Activity for printing for CPD purposes’• ‘I tend to use sites where the student is able to print off a certificate of

completion. I wish OU did this as it enables me to see who has completed which MOOC’

Identified informal learners

Cross (2007) describes informal learning as ‘the unofficial, unscheduled, impromptu way people learn’ but in an environment where ‘...no one assigns grades…’ and ‘...no one takes attendance.’

We have moved from Cross’ anonymous world to one of identified informal learning. Whilst learning is still taking place as a supplement to formal learning there is a growing demand and expectation that informal learners want recognition for their achievements and engagement that can be acknowledged beyond a closed forum of learners.

The challenges to understanding recognition in an informal space

• Will free badges and associated certificates be perceived as having different value to a for fee certificate bought from a MOOC provider?

• Will a free digital badge have meaning as currency for achievement and credibility with employers, or is it purely a motivational tool, in this context, to support informal learners on an open platform?

• Are badged certificates or the digital badges themselves equally desirable to informal learners?

Next steps

Evaluation strategy

1.Short-term data study:

a. Who are our learners and where do they go?

b. How were they motivated? 2.Long-term data study:

a. How did they perform when they became formal students and were they better retained?

b. Did badges help when seeking/changing employment?

c. Review the landscape of identified informal learning and learners’ perceptions of themselves in the open.

We aim to:• Continue to inform the OU in the provision of open courses. • Continue to understand more about badge motivation in an HE

setting, and in an open, unsupported one. • Extend the strategy for BOCs to support higher apprenticeships

(transitioning learners from vocational learning to HE)

@AndrewJLaw

[email protected]

@HigherEdPatrina

[email protected]

The Open Media Unit

The Open University, UK

www.open.edu/openlearn/free-courses