digital campaigns: lessons learned from election 2008

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Digital Campaigns: Digital Campaigns: Lessons Learned From Election Lessons Learned From Election 2008 2008 A digital strategy checklist for your next campaign Presented by:

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Page 1: Digital Campaigns: Lessons Learned From Election 2008

Digital Campaigns: Digital Campaigns: Lessons Learned From Election Lessons Learned From Election

20082008

A digital strategy checklist for your next campaign

Presented by:

Page 2: Digital Campaigns: Lessons Learned From Election 2008

Introductions

Chris BonnerSVP Digital Strategy

Jon Carpenter

Senior Mgr. Digital Strategy

Page 3: Digital Campaigns: Lessons Learned From Election 2008

Presentation Goals

Cover seven elements essential to any digital campaign.

Highlight digital wins and misses of the presidential campaigns.

Go over strategic advantages for you.

Discuss trends for all types of campaigns.

Answer your questions.

Page 4: Digital Campaigns: Lessons Learned From Election 2008

Benefits of Digital Campaigns

Actionable Measurable Targeted Often relatively inexpensive Scalable Conversational/Feedback eliciting Empowering

More and more, digital is required in the “cost of entry” for serious campaigns, not a nice-to-have.

Page 5: Digital Campaigns: Lessons Learned From Election 2008

The Hype

Page 6: Digital Campaigns: Lessons Learned From Election 2008

The Technology

Page 7: Digital Campaigns: Lessons Learned From Election 2008

Traditional Outreach

Press releases

Pitching reporters

Factsheets

Special events

We Media

Search engine marketing

BuzzWeb 2.0

Citizen journalism

MySpace

Social Media

Flogs

Publicity

Promotions

Media relations

IRBranding

Viral marketin

g

Tivo

Social networking

Metaverses

Folksonomy

Content optimization

Online editorial outreach

SyndicationFlickr

New Outreach

Consumer-generated content

Reputationmanagemen

t

Public affairs

Coalitions

Third party outreach

Grassroots

Mobile marketing

Advergaming

YouTube

PR stunts

Employeecommunications

RSS BlogsWikis

Tagging

Podcasting

Wireless

Facebook

Our View

Page 8: Digital Campaigns: Lessons Learned From Election 2008

Big Picture…

People are online, gathering, organizing, conversing, agreeing, disagreeing, etc.

They are a click, a search, or a referral away.

You can ignore them, monitor them without engaging them, or monitor and engage them.

Page 9: Digital Campaigns: Lessons Learned From Election 2008

Drivers of Success

Page 10: Digital Campaigns: Lessons Learned From Election 2008

Most Significant Success Drivers

Know your story.

Know your goals.

Know your audience(s).

Page 11: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

Page 12: Digital Campaigns: Lessons Learned From Election 2008

Invest in SEO

Page 13: Digital Campaigns: Lessons Learned From Election 2008

Invest in SEO

“economy”“economy” “lower taxes”“lower taxes” “health care”“health care”

Page 14: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔

Page 15: Digital Campaigns: Lessons Learned From Election 2008

Cater SEM to Your Goals

Search Engine Marketing

The practice of buying paid search listings

Improved message delivery Measurable Targeted Contextual Often inexpensive Scalable

Page 16: Digital Campaigns: Lessons Learned From Election 2008

Cater SEM to Your Goals

Obama bought up keywords to run immediately after the debate: “Obama won debate.”

Obama spent almost $8 MM for digital ads, over $500K on social networks. (Techpresident.com)

McCain spent just over $1.5 million on Web media (clickz.com)

-MediaWeek, September 30, 2008

Page 17: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

Page 18: Digital Campaigns: Lessons Learned From Election 2008

Monitor Your Competition Online

Page 19: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

Page 20: Digital Campaigns: Lessons Learned From Election 2008

Utilize Existing Online CommunitiesOnline Outreach“…reached out to well-known political blogs…

including a link to the "Hope Changes Everything" video on YouTube. We also targeted the blogs of regional daily newspapers… We even reached out to music blogs…because of the candidate-as-rock-star feel of the video… [We sent] messages to users on YouTube who had…"favorited" Obama videos… We also reached out on Facebook.1

1How Obama Became President Of YouTube Peter Kafka | March 20, 2008

Page 21: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔

Page 22: Digital Campaigns: Lessons Learned From Election 2008

Communicate Based on Audience Preference

Text messaging: “What impressed me about the text-message campaign was that it was an effective device for collecting millions of voter contacts, while also signaling that Obama connects with young people.”- Brian McConnell, GigaOM

Page 23: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔✔

Page 24: Digital Campaigns: Lessons Learned From Election 2008

Scaled Engagement Options

Large effortLarge effortSmall effortSmall effort

Page 25: Digital Campaigns: Lessons Learned From Election 2008

Scaled Engagement Options

Page 26: Digital Campaigns: Lessons Learned From Election 2008

Scaled Engagement Options

Page 27: Digital Campaigns: Lessons Learned From Election 2008

Scaled Engagement Options

Page 28: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔✔✔

Page 29: Digital Campaigns: Lessons Learned From Election 2008

Online Drives Offline

Decentralized phone bank provides: A list of local voters A script Ability to report back the results Support and training for questions

iPhone app lets supporters: Call friends Learn about local events

-BarackObama.com

Page 30: Digital Campaigns: Lessons Learned From Election 2008

The Checklist

Search engine optimization

Search engine marketing

Online competition monitoring

Existing online community participation

Appropriate content delivery

Scaled engagement options

Online-offline coordination

✔ ✔✔

✔✔✔✔✔

Page 31: Digital Campaigns: Lessons Learned From Election 2008

Digital Campaigns: Lessons Learned

Successful digital tactics aren’t necessarily difficult, but can be complex.

Page 32: Digital Campaigns: Lessons Learned From Election 2008

Digital Campaigns: Lessons Learned

Increasingly, older demographics will engage digital.

Page 33: Digital Campaigns: Lessons Learned From Election 2008

Digital Campaigns: Lessons Learned

Organizing tools empower crowds, too.

Page 34: Digital Campaigns: Lessons Learned From Election 2008

Digital Campaigns: Lessons Learned Digital strategy can:

Be a game-changerSpecifically target messagingDramatically amplify messaging Offer the most measurable resultsOften provide the most cost-effective tactics

Page 35: Digital Campaigns: Lessons Learned From Election 2008

Q&AChris Bonner, [email protected]

Jon Carpenter, [email protected]

www.stratacomm.net

Page 36: Digital Campaigns: Lessons Learned From Election 2008

Digital Campaigns: Digital Campaigns: Lessons Learned From Election Lessons Learned From Election

20082008

A digital strategy checklist for your next campaign

Presented by: