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DIGITAL GOVERNMENT REVIEW OF BRAZIL TOWARDS THE DIGITAL TRANSFORMATION OF THE PUBLIC SECTOR Barbara Ubaldi Head of the Digital Government and Open Data Unit Reform of the Public Sector Division Public Governance Directorate

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Page 1: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

DIGITAL GOVERNMENT REVIEW OF BRAZIL

TOWARDS THE DIGITAL TRANSFORMATION OF THE PUBLIC SECTOR

Barbara UbaldiHead of the Digital Government and Open Data UnitReform of the Public Sector Division

Public Governance Directorate

Page 2: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

A new policy scenario…

Business as usual won’t do!

Analog government

Closed operations and internal focus, analog

procedures

E-Government

Greater transparency and user-centred approaches, ICT-

enabled procedures

Digital transformation

Open and user-driven approaches, process and

operational transformations

Governments operate in a new context characterised by:➢ Rapid digitalisation of societies and the economies➢ Trends towards greater openness of government operations➢ Sharing of government data and information, common/interoperable solutions

(e.g. open source)➢ Growing demand for better tailored and citizen-driven innovative services➢ Need of new forms of partnerships to co-create value

Digital transformation of the public sector

= Strategic use of technologies and data to

deliver public value

Page 3: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Open Data is today a very trendy issue

“Business as usual” is not possible anymore

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Page 4: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Open Data is today a very trendy issue

Citizens are used to the best service providers in the world

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Page 5: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Open Data is today a very trendy issue

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Artificial Intelligence

Page 6: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Open Data is today a very trendy issue

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Machine-Learning

Page 7: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Open Data is today a very trendy issue

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Algorithms

Page 8: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

HOW ARE WE HELPING?

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Page 9: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

OECD Recommendation on Digital Government Strategies

Openness and Engagement

Governance and Coordination

Capacities to Support Implementation

1) Openness, transparency and inclusiveness

2) Engagement and participation in a multi-actor context in policy making and service delivery

3) Creation of a data-driven culture

4) Protecting privacy and ensuring security

5) Leadership and political commitment

6) Coherent use of digital technology across policy areas

7) Effective organizational and governance frameworks to coordinate

8) Strengthen international cooperation with other governments

9) Development of clear business cases

10) Reinforced institutional capacities

11) Procurement of digital technologies

12) Legal and regulatory framework

Creating Value Through the Use of ICT

Non-OECD members: Argentina, Colombia, Costa Rica, Egypt, Kazakhstan, Lithuania, Morocco, Panama, Peru, Russia

10 non-OECD

countries adopted

Page 10: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Creating a virtuous cycle

Digital Government Governance

Integrated Service Delivery

Digital government

Strategy

Data

Page 11: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

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• Trends and Best Practises

• Indicators and Self Assessment

Digital Government Toolkit

www.oecd.org/governance/digital-government/toolkit/

Page 12: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

WHY ARE WE HERE?

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Page 13: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Digital Government Review of BrazilTowards the Digital Transformation of the Public Sector

1. Strengthening governance and institutional frameworks

2. Institutional capabilities for the implementation of digital government strategies

3. Fostering openness and improved service delivery

OECD Recommendation on Digital Government Strategies

E-Government Digital Government

Axis of Analysis

Page 14: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Missions

• April 2017• July 2017

OECD Survey

•Design May/June•Online platform: July

•Data Collection end of July/August

E-Leaders 2017

•Discussion of the PreliminaryFindings

Draft Report

•January/February2018

High LevelSeminar/

Workshop

•March/April 2018

Final Report

•May/June 2018•Presentation "E-Leaders 2018”

Calendar and Main Activities

Page 15: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Process of the OECD Digital

Government Review

• Experience from Peers• Evaluation of policies and

programmes• Expertise of the OECD

working party on Digital Government Officials

Analyse and Recommendations

• Frameworks and Tools of Governance

• Reinforce capacities for strategic decision-makingprocesses and development

Recommendationsand Action Plan • Digital Technologies for the

Development of Public Sector Reform

• Improve Democracy• Increase productivity and

Inclusion

Achievement of Results

AnalyseExpertiseShare

DevelopmentResults

Page 16: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Meet with

main

stakeholders

Identifyachievementsand areas of opportunity

Peer learningand exchange

Peer Review Mission: Objectives

Page 17: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Peer countries

Canada

Mexico

Italy

Page 18: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

Presentation of Preliminary Findings

Working Party of Senior Digital Government Officials (E-Leaders)

Lisbon, 21-22 September 2017

Page 19: DIGITAL GOVERNMENT REVIEW OF BRAZIL - Peer... · Digital transformation Open and user-driven approaches, process and operational transformations Governments operate in a new context

@BarbaraUbaldi

@OECDgov

#digitalgov

#opendata

#digitaltransformation

OBRIGADA!

Barbara-Chiara [email protected]

http://www.oecd.org/gov/digital-government

/