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Digital Marketing Engaging your Audience Online Presented by News Xtend November 2015

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Digital Marketing

Engaging your Audience Online

Presented by News Xtend

November 2015

50 YEARS AGO

TODAY

Today…

REACH YOUR AUDIENCE

Traditional Media:

Digital Media:

Match the target group to the media channel.

Match the advertising impression to the

internet user.

Where Can I Advertise

• Google - Via Ad Words

(also called PPC – Pay-Per-Click, SEM – Search Engine Marketing)

• Social – FaceBook, Twitter are the main ones because of their audience size

• Display – Websites that accept ads like News.com.au and literally millions of others

Google

Ads or PPC

Organic or SEO

Facebook

And in the News Feed

Display

FIVE STEPS TO SUCCESS Remember your vowels

Audience

Elect Goals

Identify Solutions to Reach Goals

Optimise while Executing

Use Analytics and Adjust

A

U

O

I

E

Advertiser Profile:Blinds/ ShuttersInstallers

BLINDS INSTALLS COMPANY PROFILE

Average SalesTotal Annual: $2,386,465 Total per Customer: $2,970

Average Annual Marketing Budget3.6% of retail sales50% digital ($3,600/month)

Best Source of BusinessWord-of-mouth referrals / Online leads

INDUSTRY PROFILEBlinds Shoppers are more likely to enjoy

Baking+20.7%

Exploring Nature

+18%

Home Decorating

+24.1%

Home Improvement

+20.7%

Gardening+17.1%

Source: 2014 AudienceSCAN

STEP ONE: AUDIENCE

Demographics Geography

Shopping & Browsing Habits Interests

Age GenderEducationHousehold DynamicIncome

Where the liveWhere they workHow far they will travelOnline shopping / shipping

Online Shopper Home DecoratingVehicle browser Technology guru

MusicTravelSportsCooking Business

AEIOU

Demo Targeting Geo Targeting

Behavioral Targeting Content Targeting

STEP ONE: AUDIENCE AEIOU

HomeownerHHI $75k+

Online shoppersHome Decorating

Cooking

Brisbane, QLD Cairns, QLD Townsville, QLD

New CustomersPast Customers

STEP TWO: ELECT YOUR GOALS

• Brand • Product • Event

• Phone calls • Form submissions • EDM sign up • E-Commerce Purchase• Visits to Location Page

• Lapsed Customers• Existing Customers • Potential Customers

Awareness

Engagement

Leads

AEIOU

I need to appear when customers search on Google for my brand, products and

services

STEP TWO: ELECT YOUR GOALS

“Success to me is phone calls and form fills on my website”

STEP THREE: IDENTIFY SOLUTIONS AEIOU

Awareness

Engagement

Leads

Desktop Impressions

Email Opens & clicks

Video Views

Social comments, Likes & Shares

Mobile Impressions

Social Impressions

Paid Search Impressions

Facebook Offers Claimed

Desktop View-Through

SEM form fills & phone calls

Site visits

Desktop Display Ads

Facebook Posts

SEM

Mobile Ads

I need to appear when customers search on Google for my brand, products and

services

STEP THREE: IDENTIFY SOLUTIONS

QUERY

?What percentage will network (display, mobile, and video) ads grow in Australia over the next 3 years?

Programmatic Ads will grow in 3 yrs

60-70Percent

QUERY

Source: IAB Australia, Programmatic Playbook

STEP FOUR: Optimise AEIOU

.03%

.07%

.12%

CREATIVE KEYWORDSTARGETING

STEP FOUR: Optimise DISPLAY AEIOU

Med% CTR

low%CTR

High%CTR

BLINDS INSTALLS

B

BLINDS INSTALLSBlindsInstalls.com

STEP FOUR: Optimise SOCIALAEIOU

BLINDS INSTALLS

BLINDS INSTALLS

BLINDS INSTALLS

STEP FOUR: Optimise SOCIAL PT 2AEIOU

BLINDS INSTALLS

BLINDS INSTALLS

BLINDS INSTALLS

Allergens in the air, don’t forget to keep your blinds clean!

Call or click to book your appointment.

BlindInstallers.com

BlindInstallers.com

Desktop Newsfeed

Mobile Newsfeed

Engagement Level

STEP FOUR: Optimise SEM AEIOU

Blinds installation

I need to appear when customers search on Google for my brand, products and

services

Desktop Impressions

Social comments, Likes & Shares

Mobile Impressions

Social Impressions

Paid Search Impressions

Desktop View-Through

SEM form fills & phone calls

STEP FIVE: USE ANALYTICS

STEP FIVE: USE ANALYTICS AEIOU

What Are Your Vowels?Remember your vowels

Audience

Elect Goals

Identify Solutions to Reach Goals

Optimise while Executing

Use Analytics and Adjust

A

U

O

I

E

Online Must have… www.Google.com/business

THANK YOU