digital reach - ambition the metrics you need for account-based sales
TRANSCRIPT
Contact: [email protected] | Digital Reach
We are a B2B Digital Marketing Agency focusing on demand generation.
Companies work with us to:
• Increase qualified leads
• Track SEO and SEM to ROI
• Marketing Automation Support
About Us
• Search Engine Optimization
• Paid Search & Display
• Website Redesign
• Marketing Automation
Contact: [email protected] | Digital Reach
A category-redefining, industry-leading, comprehensive solution for performance-focused organizations.
Companies work with us to:
• Motivate their sales
organization
• Track key, customizable metrics
• Organize your enterprise
About Ambition
• Increase visibility over sales team
performance.
• Keep reps focused on revenue-
driving activities (in their lane).
• Create a culture of healthy
competition, team camaraderie, self-
accountability.
Contact: [email protected] | Digital Reach
Available Now:UNIVERSAL – Your Guide to Account Based Success
Our eBook is Available for Download!
Contact: [email protected] | Digital Reach
1 Understanding Sales Metrics
2 Two Key Spectrums for Analysis
3 Attribution Solutions and Building Your Sales Model
On the Agenda
Contact: [email protected] | Digital Reach
Why are Sales Metrics important?
To run a successful organization, you need buy-in. And to get buy-in, you need clarity.
• Motivation• Performance evaluation• Better decision-making at all levels
• Management choices• Individual improvements
Contact: [email protected] | Digital Reach
Why does this matter to a marketing team?
Sales transparency benefits you, too.
• Fair credit and greater accountability
• Alignment between teams• More shared organizational
successes
Contact: [email protected] | Digital Reach
Understanding Variance
The correlation between input and output is not direct. Luck is a factor.
• Great salespeople go on cold streaks. Poor
salespeople go on hot streaks.
• How can you trust your evaluations
Contact: [email protected] | Digital Reach
What makes ABSD different?
The Outreach Story
• Difficulty showing real-time performance vs. goals
• Wanted to recognize reps for hitting small, daily activity goals
• Developed competition surrounding Account-based target goals
• Clearly delineate accounts from top-down and create specific roles for
each part of the team
Contact: [email protected] | Digital Reach
Understanding Two Sales Spectrums
Process vs. Results
• What really matters?
• What drives organizational
growth?
• How can you sustain success?
Top vs. Bottom
• How do you interact with leads?
• How does the sales process change
throughout the funnel?
• How can these two areas be
cohesive?
Contact: [email protected] | Digital Reach
Top of Funnel Process
If you were starting from scratch, this is what you’d do.
• Calls, emails, and other tasks• A/B Testing in place?• Competitive Processes
Contact: [email protected] | Digital Reach
Top of Funnel Results
What results metrics indicate success from your sales development team?
• Achieving clarity and visualization• Appointments Set, Appointments Kept• Tie appointments to further-down-funnel actions. How
well is your team qualifying leads?
Contact: [email protected] | Digital Reach
Bottom of Funnel Process
Do your closers believe in what they’re doing?
• How long does it take your closers to move opportunities through stages? (Duration metrics)
• Proposal-specific metrics (A/B test messaging)
Contact: [email protected] | Digital Reach
Bottom of Funnel results
What (and who) actually closes deals?
• Closed / Won %• Average close amount• Highlight the competitive environment
Contact: [email protected] | Digital Reach
Salespeople and UTM tags?
UTM Tags aren’t just for marketers. Connect your email templates (and even individual salespeople) all the way to revenue.
• UTM Tags attach custom information to links• Standardize a guide for your marketing and sales
organization to share
Contact: [email protected] | Digital Reach
Building an Attribution Software Suite
Other amazing software can drive clear data and great performance.
Prezi: Connect your presentations directly to revenueDocSend: Use metrics to track all of your sales activities
Utilize the metrics from our Sales
Development Platform as well!
Contact: [email protected] | Digital Reach
What are UTMs?
Capture 5 Key Pieces of Information:
• Source• Medium• Campaign• Content• Keyword
Contact: [email protected] | Digital Reach
Getting Started with Attribution
• Google Analytics (or another
analytics provider) must be
setup and tracking
• Full funnel tracking is a must
Contact: [email protected] | Digital Reach 24
Closed Loop ReportingCustom Analytics Setup to tie cross-channel visitor data to revenue in CRM.
How It Works
Contact: [email protected] | Digital Reach 25
Closed Loop ReportingSome keywords might drive the majority of leads, but with attribution you’ll see which keyword
themes drive the most revenue.
How It Works
Let Ambition drive your team to greater performance.
Connect with Ambition to:
See how custom metrics can benefit your Account-based Sales plan
Gamify your process and drive competition
Structure your sales team for long-term growth
Connect with Ambition
Email [email protected] more information
Get a second opinion on your Demand Generation Approach
In a 30 minute consultation, learn:
Where you rank in relation to competitors
Measure revenue opportunity from Search
What you can do to accelerate results from digital now
Andrew SeidmanHead of Operations
Thanks for watching!
Email [email protected] or call (415) 857-1263 for more information