digital reach - ambition the metrics you need for account-based sales

28
The Metrics You Need to Track Account-Based Sales

Upload: digital-reach

Post on 18-Mar-2018

23 views

Category:

Marketing


1 download

TRANSCRIPT

The Metrics You Need to Track Account-Based Sales

Contact: [email protected] | Digital Reach

We are a B2B Digital Marketing Agency focusing on demand generation.

Companies work with us to:

• Increase qualified leads

• Track SEO and SEM to ROI

• Marketing Automation Support

About Us

• Search Engine Optimization

• Paid Search & Display

• Website Redesign

• Marketing Automation

Contact: [email protected] | Digital Reach

A category-redefining, industry-leading, comprehensive solution for performance-focused organizations.

Companies work with us to:

• Motivate their sales

organization

• Track key, customizable metrics

• Organize your enterprise

About Ambition

• Increase visibility over sales team

performance.

• Keep reps focused on revenue-

driving activities (in their lane).

• Create a culture of healthy

competition, team camaraderie, self-

accountability.

Contact: [email protected] | Digital Reach

Available Now:UNIVERSAL – Your Guide to Account Based Success

Our eBook is Available for Download!

5

Today’s Agenda

Contact: [email protected] | Digital Reach

1 Understanding Sales Metrics

2 Two Key Spectrums for Analysis

3 Attribution Solutions and Building Your Sales Model

On the Agenda

7

Understanding Metrics

Contact: [email protected] | Digital Reach

Why are Sales Metrics important?

To run a successful organization, you need buy-in. And to get buy-in, you need clarity.

• Motivation• Performance evaluation• Better decision-making at all levels

• Management choices• Individual improvements

Contact: [email protected] | Digital Reach

Why does this matter to a marketing team?

Sales transparency benefits you, too.

• Fair credit and greater accountability

• Alignment between teams• More shared organizational

successes

Contact: [email protected] | Digital Reach

Understanding Variance

The correlation between input and output is not direct. Luck is a factor.

• Great salespeople go on cold streaks. Poor

salespeople go on hot streaks.

• How can you trust your evaluations

Contact: [email protected] | Digital Reach

What makes ABSD different?

The Outreach Story

• Difficulty showing real-time performance vs. goals

• Wanted to recognize reps for hitting small, daily activity goals

• Developed competition surrounding Account-based target goals

• Clearly delineate accounts from top-down and create specific roles for

each part of the team

Contact: [email protected] | Digital Reach

How Ambition Helps

13

Two Spectrums for Analysis

Contact: [email protected] | Digital Reach

Understanding Two Sales Spectrums

Process vs. Results

• What really matters?

• What drives organizational

growth?

• How can you sustain success?

Top vs. Bottom

• How do you interact with leads?

• How does the sales process change

throughout the funnel?

• How can these two areas be

cohesive?

Contact: [email protected] | Digital Reach

Top of Funnel Process

If you were starting from scratch, this is what you’d do.

• Calls, emails, and other tasks• A/B Testing in place?• Competitive Processes

Contact: [email protected] | Digital Reach

Top of Funnel Results

What results metrics indicate success from your sales development team?

• Achieving clarity and visualization• Appointments Set, Appointments Kept• Tie appointments to further-down-funnel actions. How

well is your team qualifying leads?

Contact: [email protected] | Digital Reach

Bottom of Funnel Process

Do your closers believe in what they’re doing?

• How long does it take your closers to move opportunities through stages? (Duration metrics)

• Proposal-specific metrics (A/B test messaging)

Contact: [email protected] | Digital Reach

Bottom of Funnel results

What (and who) actually closes deals?

• Closed / Won %• Average close amount• Highlight the competitive environment

19

Attribution Solutions

Contact: [email protected] | Digital Reach

Salespeople and UTM tags?

UTM Tags aren’t just for marketers. Connect your email templates (and even individual salespeople) all the way to revenue.

• UTM Tags attach custom information to links• Standardize a guide for your marketing and sales

organization to share

Contact: [email protected] | Digital Reach

Building an Attribution Software Suite

Other amazing software can drive clear data and great performance.

Prezi: Connect your presentations directly to revenueDocSend: Use metrics to track all of your sales activities

Utilize the metrics from our Sales

Development Platform as well!

Contact: [email protected] | Digital Reach

What are UTMs?

Capture 5 Key Pieces of Information:

• Source• Medium• Campaign• Content• Keyword

Contact: [email protected] | Digital Reach

Getting Started with Attribution

• Google Analytics (or another

analytics provider) must be

setup and tracking

• Full funnel tracking is a must

Contact: [email protected] | Digital Reach 24

Closed Loop ReportingCustom Analytics Setup to tie cross-channel visitor data to revenue in CRM.

How It Works

Contact: [email protected] | Digital Reach 25

Closed Loop ReportingSome keywords might drive the majority of leads, but with attribution you’ll see which keyword

themes drive the most revenue.

How It Works

26

Integrate Solutions

Let Ambition drive your team to greater performance.

Connect with Ambition to:

See how custom metrics can benefit your Account-based Sales plan

Gamify your process and drive competition

Structure your sales team for long-term growth

Connect with Ambition

Email [email protected] more information

Get a second opinion on your Demand Generation Approach

In a 30 minute consultation, learn:

Where you rank in relation to competitors

Measure revenue opportunity from Search

What you can do to accelerate results from digital now

Andrew SeidmanHead of Operations

Thanks for watching!

Email [email protected] or call (415) 857-1263 for more information