digital refiners hr strategy map
DESCRIPTION
Organizations that desire to become the employer of choice need to have more than just a mission statement. Here is a strategy map developed for a client to help them put action into the vision. This use of the Balanced Scorecard on a department level makes the vision crystal clear.TRANSCRIPT
� Support Petroleum Distributors with Technological Sales & Marketing Weapons
� Sales and Marketing Tools
○ Website
○ Web Presence
○ Marketing & Lead Development
� Balanced Scorecard & Six Sigma
○ Dashboards
○ Scorecards
○ KPI’s
○ Metrics
� HR Balanced Scorecard
� Strategy Map
� Tactical & Execution Elements
� Dashboard Example
Financial
Customer
Internal
Learn
& Grow
Productivity GrowthROCE
Development Costs
Promotion
Personal Growth
Satisfaction
Onboarding CostsTurnover
Labor Costs
Compensation Benefits
Know the job
Human Capital
Information Capital
Organization Capital
Recruiting Costs
Competency Metrics
LeadershipAlignment
& Execution
Compensation
Operational Processes
Onboarding
Feedback
Recruiting
Scoring
Customer Management
Evaluations
Development
Incentives & Comp
Advancement
Innovation Processes
Coaching & Mentoring
Promotion
Benefits
Succession Planning
Regulatory & Social
Environment
Safety & Health
Community
Development
Financial
Customer
Internal
Learn
& Grow
Balanced Scorecard
Objective Measure Target
IdentifyCurrent $
Chargeback method
DollarsManhours
Overhead & Actual
Financial Recap
DeptBudgeting
Clear training plan
Support Contact
Progress Report
Document & schedule
Success Coach
Eval & coaching sessions
Zero
Dropouts
Development plan
90% Satisfaction Score
Document Process
Establish Milestones
Establish Feedback
Done /Not Done
Metric & Scoring
Done Not Done
90 Days
90 Days
90 Days
Evaluate Skill Baseline
Educate and inform
Developmenttools
Conduct Scoring
EE’s in DevPlan
Measurement& Storage system
2.8 min
3.0 min
90 Days
Action Plan
Initiative Budget
Discovery
Allocations for improvement
$6500 to research & build
Each DeptDevel Plan
Coaching & Eval
Survey
$7500
Dept Level Plan HR Review
Survey Tool
Above
$500
Competency Model
New Hire Assessment
On goingAssessment
$900.00
$300
$300
Onboarding Costs
Know the job
Operational Processes
Onboarding
Feedback
Recruiting
Scoring
Competency Metrics
Alignment &
Execution
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