digital strategy for a successful smart city initiative

Digital Strategy for a Successful Smart

City Initiative

By: Dr. Saeed Al Dhaheri

ICT Expert

@DDSaeed

Sustainable

Cooperative

Wired

Efficient

Social

Prosperous

Competitive

Arab Future Cities Summit, Dubai, 10-11 Nov 2014

productive

Agenda: A digital Strategy for aSuccessful Smart City Initiative

What Drives Smart Cities?

What is a Smart City?

Smart City Planning Principles

Smart City Topology

What is a Digital Strategy

Areas of Focus for a Smart City Digital Strategy

Other Considerations

Dubai Smart City Initiative

Conclusions


What Drives Smart Cities

To overcome challenges associated with urbanization

“managing urban areas has become one of the most important

development challenges of the 21st century.” – John Wilmoth

A need for Sustainability

Other Drivers:

Boosting image, Enhancing safety, Hosting global events

New technologies bring promising solutions

resources optimization and better management

of infrastructure

Achieve infrastructure efficiency

City challenges

Pollution

Water Energy

Transportation Governance

Housing Waste

Health


What is a smart city?

No one definition for smart city –> depends

“smartness” comes from information management

and aggregation

Smart cities are based on the principle of information

and data exchange between different sectors of a city

“A smart city is a developing organism that takes

advantage of the best contemporary technology

available.”


Smart City Definitions•“A city well performing in a forward-looking way in economy, people, governance, mobility,

environment & living, built on the smart combination of endowments and activities of self-decisive independent and aware citizens” (Giffinger & Gudrum, 2010)

•“A city to be smart when investments in human and social capital and traditional (transport) and modern (ICT) communication infrastructure fuel sustainable economic growth and a high quality of life, with a wise management of natural resources, through participatory governance” (Caragliu, 2009)

Scholar’s view

•“Smart City as a high-tech intensive and advanced city that connects people, information and city elements using new technologies in order to create sustainable greener city, competitive and innovative commerce and an increase life quality with a straightforward administration and maintenance system of city” (Barcelona City Hall, 2011)

•“Amsterdam Smart City uses innovative technology and the willingness to change behavior related to energy consumption in order to tackle climate goals. Amsterdam Smart City is an universal approach for design and development of a sustainable, economically viable program that will reduce the city’s carbon footprint” (Amsterdam Smart City, 2009)

City’s View

•“The use of Smart Computing technologies to make the critical infrastructure components and services of a city —which include city administration, education, healthcare, public safety, real estate, transportation, and utilities — more intelligent, interconnected, and efficient.” (Forrester, 2011)

•“A smart city is based on intelligent exchanges of information that flow between its many different subsystems. This flow of information is analyzed and translated into citizen and commercial services. The city will act on this information flow to make its wider ecosystem more resource-efficient and sustainable. The information exchange is based on a smart governance operating framework designed for cities sustainable.” (Gartner, 2011)

Practitioner’s

view

By 2016, over 80% of smart city projects will not qualify as smart city projects because

they will address only one city domain - Gartner


Smart City Parameters

Smart meters

Smart Grids

Intelligent energy storage

eLearning

Personalized learning

Virtual classroom

Sensor networks

Digital management of

water and waste

management

Resource awareness

ehealth and mhealth

Intelligent medical devices

Personalized healthcare

Smart parking

Advanced Traffic

management

Intelligent boards

4G connectivity

IoT

Free Wi-Fi

Fiber-to-the-home

Big Data analytics

Smart EducationSmart Energy Smart Infrastructure

e-gov/m-gov

Smart services

Smart life style choices

Use of green mobility

options

Smart health care TechnologySmart mobility

Smart Governance Smart citizens Green Buildings

Renewable energy

integration

Intelligent building

management

Smart Buildings


Smart city planning principles

start with an urban plan that clearly states the key objectives

Cities priorities are different

Approach? Greenfield vs. Brownfield

Greenfield: broader plan (holistic approach)

Brownfield: tactical view and gradual with small executable projects

Urban planners + CDO + CIO’s work together to:

Define stakeholders and requirements

Priorities, constraints, challenges

Define the smart city initiative as a holistic formula of technology and citizen services

Develop a smart city framework

Develop measurements of business and citizens impact


Smart City Topology

Gartner Smart City topology


What is a Digital Strategy?

Maximizing digital opportunities for a smart city initiative

Is a business answer to a digital question

How should the city evolve to survive and thrive in an increasingly digital

world

A lens on business strategy

Each city sets its own unique priorities

A digital Strategy depends on a smart city framework adopted

A pragmatic approach to a digital strategy must be considered


Areas of Focus of a Smart City

Digital Strategy

Smart city digital

strategy

Added Value

Open Innovation

Technology

Inter-operability

Public-

Private Partnerships

Citizen-centricity

Digital security


Added Value

Value for all constituents: Citizens, government, businesses

Citizens:

Focus on diversity of citizen needs

Differentiated services convenience according to user profile, preference, usage,,,etc

Government:

Operational efficiency,

Cost efficiency

More sustainable infrastructure and services

Business:

Digital services to generate revenue shared with government


citizen services

Provider: government departments, service providers, public-private

partnership

Citizen-centric services

Focus on citizen experience

Personalized experience

Multi-channel delivery of services with focus on mobile

Co-creation of community services

Monitoring users behavior and service consumption

Social networking


Open Innovation

Effective use of city open data to produce new apps

and services

Service innovation based on citizen engagement

through multiple channels including social media

Effective crowdsourcing strategies

Leverge data from IoT and M2M for digital business


Public-Private Partnerships

Public-Private partnerships

Engage in public-private partnerships to develop business services that

citizens can use

Forging mutual benefits partnerships

Explore alternative sourcing models to partner with relevant industries

and technology providers in smart city ecosystem


Interoperability & Integration

Interoperability between the different OT of the various sector

domains.

An Interoperable physical and logical understanding of process flows of data from different systems must be ensured

Standards for data sharing and exchange must be defined

Explore Open-source and open industry standards

Challenge: Integration between OP network and

communication network is critical and often complex

The concept of data sharing platform


Technology

Hype cycle for smart city technologies and solution 2014 - Gartner


Technology

Benefits and adoption of smart city technologies and solutions


Digital Security

To mitigate digital risk

Need to protect digital assets of all forms in digital business and ensure that relationships among those assets can be

trusted

Digital security is a convergence of Info. Sec, IT security, OT

security, and IoT Security

Ensure Privacy issues

Other Considerations for The Digital

Strategy

Information management strategy

People strategy

Data gathering, analytical, decision making and pattern recognition

Collaboration and working in virtual teams

Challenges include search for talents

New roles, e.g. chief digital officer

Capacity building, Preparing digital citizens and digital workforce

Governance

Clear measurements to assess impact on citizens and businesses


Dubai Smart City initiative

Dubai, the first Arab smart city

Push by the visionary leadership of HH Sheikh Mohammed

“We strive to catalyze innovation and push the limits of using technology to benefit people,,, Our goal is to improve the quality of life as we aim to harness technology for the establishment of a new reality in the city of Dubai, a different life, and a different development model. Our ambition is that this project touches the life of everyone in our country, or every mother in her house, or every employee in his work, or every investor in his project, or every child in his school, and doctor in his clinic. Our goal is to bring about happiness to all. May Allah help us in achieving this end,” Sheikh Mohammed said.

Dubai smart city’s main aim is to provide better connections and increase cooperation between the emirate and its residents. It promotes the use of government facilities using the largest possible number of smart applications.


Dubai Smart City initiativeDubai as the “smartest city in the world”

New initiative to make Dubai a world hub for innovation

Investing 4.5 Billion Dhs to transform Dubai Internet city and media city into innovation and smart communities

Aim: creating the “smartest” environment in the world for innovation

Transport Communications Infrastructure

ElectricityEconomic

servicesUrban planning

100 Initiatives

1000 smart services

Dubai Smart City Strategy


Principles: Communication, integration and cooperation

Dubai Smart City Initiative

Silicon Park Project

Dubai smart learning initiative


Conclusions

Vision and existence of an urban strategic plan is a must

Stakeholders cooperation is key for data/information exchange

A pragmatic approach to digital strategy should be considered

Integrating the different OP systems and technologies is important


Thank you


digital strategy for a successful smart city initiative

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