digital transformation - social media strategy for 2017

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ESTABLISHING A SOLID DIGITAL STRATEGY: CHALLENGES & SUCCESSES DANNY DENHARD - HEAD OF DIGITAL @ JUSTGIVING. @DANNYDENHARD #DIGTRA16

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Page 1: Digital transformation - Social Media Strategy for 2017

E S TA B L I S H I N G A S O L I D D I G I TA L S T R AT E G Y: C H A L L E N G E S & S U C C E S S E S

D A N N Y D E N H A R D - H E A D O F D I G I TA L @ J U S T G I V I N G . @ D A N N Y D E N H A R D

#DIGTRA16

Page 2: Digital transformation - Social Media Strategy for 2017

S L I D E 2 W A R N I N G 🔞 W H E N PA S S I O N AT E I H AV E A T E N D E N C Y T O

S W E A R 🤐

A N D B E W A R E T H E R E A R E A L O T O F G I F S & E M O J I S ❤⚠😤

@dannydenhard#DIGTRA16

Page 3: Digital transformation - Social Media Strategy for 2017

M E :

I L O O K A F T E R D I G I TA L M A R K E T I N G

& G R O W T H @ J U S T G I V I N G C R O W D F U N D I N G

@dannydenhard#DIGTRA16

W E H E L P :

✅ P E O P L E I N N E E D

✅ C O M M U N I T Y P R O J E C T S

✅ A N D C H A R I T I E S

CHECK OUT: H

TTPS : / /WWW.JUSTG IV

ING .C

OM/LI FECHANGERS

Page 4: Digital transformation - Social Media Strategy for 2017

A S K M E Q U E S T I O N S

@ D A N N Y D E N H A R D

M E S S E N G E R . C O M /D A N N Y D E N H A R D

@dannydenhard#DIGTRA16

Page 5: Digital transformation - Social Media Strategy for 2017

W E A R E G O I N G T O TA L K A B O U T " D I G I TA L "

A N D W H AT D I G I TA L I S T O D AY & W H AT I T M I G H T B E T O M O R R O W

@dannydenhard#DIGTRA16

Page 6: Digital transformation - Social Media Strategy for 2017

O U R C H A L L E N G E S

@dannydenhard#DIGTRA16 SOURCE: GIPHY

Page 7: Digital transformation - Social Media Strategy for 2017

W E H AV E T H E S AV V I E S T C U S T O M E R S O F A L L T I M E

@dannydenhard#DIGTRA16

Page 8: Digital transformation - Social Media Strategy for 2017

O U R C U S T O M E R S H AV E I N H E R I T E D “ P R I M E E X P E C TAT I O N S ”

@dannydenhard#DIGTRA16

Page 9: Digital transformation - Social Media Strategy for 2017

T H E R E I S N O C U S T O M E R L O YA LT Y

@dannydenhard#DIGTRA16

Page 10: Digital transformation - Social Media Strategy for 2017

R E T E N T I O N I S C O S T I N G M O R E & M O R E M O N E Y 💰

@dannydenhard#DIGTRA16

Page 11: Digital transformation - Social Media Strategy for 2017

AT T R I B U T I O N 😲

@dannydenhard#DIGTRA16

Page 12: Digital transformation - Social Media Strategy for 2017

A N A LY S I S PA R A LY S I S 📊

@dannydenhard#DIGTRA16

Page 13: Digital transformation - Social Media Strategy for 2017

D I S R U P T I O N & D I S R U P T O R S

@dannydenhard#DIGTRA16

Page 14: Digital transformation - Social Media Strategy for 2017

W E A R E AT T H E C O N T I N U E D M E R C Y O F A L G O R I T H M S

T H A N K S G O O G L E 🐼🐧

@dannydenhard#DIGTRA16

Page 15: Digital transformation - Social Media Strategy for 2017

S O M E T H I N G W E A L L N E E D T O R E M E M B E R

S E A R C H - G O O G L E A N D A L L S E A R C H E N G I N E S A R E A L G O R I T H M I C A L LY D R I V E N

S O C I A L M E D I A - N E W S F E E D S A R E A L G O R I T H M I C A L LY D R I V E N , FA C E B O O K I M P R O V E S O N E V E R Y L I K E A N D U S E

S H O P P I N G - R E L AT E D C O N T E N T A N D R E L AT E D I T E M S A R E D R I V E N B Y A L G O R I T H M S . M O S T S H O P S C H A N G E T H E I R A L G O R I T H M S B A S E D O N Y O U R B E H AV I O U R

E M A I L - I N B O X E S A R E N O W A L G O R I T H M I C , G M A I L A N D O U T L O O K B O T H C O N T R O L W H AT Y O U S E E . I N B O X V S P R O M O T I O N - F O C U S E D V S “ O T H E R ”

M U S I C / / F I L M S / / O D & O T T T V - E V E N O U R E N T E R TA I N M E N T I S ( M O S T LY ) A L G O R I T H M I C A L LY D R I V E N

@dannydenhard#DIGTRA16

Page 16: Digital transformation - Social Media Strategy for 2017

S E A R C H I S F R A G M E N T I N G

S E A R C H F O R C O M M E R C E = A M A Z O N S E A R C H F O R T H E R I G H T N O W = T W I T T E R S E A R C H F O R F R I E N D S & E X E S = FA C E B O O K S E A R C H F O R J O B S = L I N K E D I N / I N D E E D S E A R C H F O R P R O P E R T Y = R I G H T M O V E / Z O O P L A S E A R C H F O R L O L S = G I P H Y / Y O U T U B E

@dannydenhard#DIGTRA16

Page 17: Digital transformation - Social Media Strategy for 2017

📧

N O O N E I S O P E N I N G

L E T A L O N E R E A D I N G Y O U R E M A I L S 😧

@dannydenhard#DIGTRA16

Page 18: Digital transformation - Social Media Strategy for 2017

@dannydenhard#DIGTRA16CHECK O

UT HOW RECENT IO

S CHANGE H

AS IMPACTED YOU

Page 19: Digital transformation - Social Media Strategy for 2017

W E H AV E T O O M A N Y C O N T E N T T Y P E S A N D T E C H P L AT F O R M S T O W O R R Y A B O U T

@dannydenhard#DIGTRA16

Page 20: Digital transformation - Social Media Strategy for 2017

N O O N E I S U S I N G Y O U R A P P 📱

H O W E V E R 2 . 4 M I L L I O N L I K E S O N I N S TA G R A M W O U L D H AV E H A P P E N E D I N T H E M A K I N G O F T H I S S L I D E

@dannydenhard#DIGTRA16

Page 21: Digital transformation - Social Media Strategy for 2017

T H E A P P M A R K E T I S S AT U R AT E D

G O O G L E H AV E 2 6 4 D I F F E R E N T A P P S I N T H E A P P S T O R E

FA C E B O O K H AV E 6 4 D I F F E R E N T A P P S I N T H E A P P S T O R E

@dannydenhard#DIGTRA16 SOURCE: APPANNIE

Page 22: Digital transformation - Social Media Strategy for 2017

@dannydenhard#DIGTRA16 SOURCE: APPANNIE

DO YOU SPOT THE THEME?

Page 23: Digital transformation - Social Media Strategy for 2017

T H E A P P L A N D S C A P E I S C H A N G I N G V E R Y Q U I C K LY.

A P P S C A N N O W R U N W I T H I N O T H E R M O R E P O W E R F U L A P P S

@dannydenhard#DIGTRA16CHECK O

UT WECHAT SMALL PROGRAMS

Page 25: Digital transformation - Social Media Strategy for 2017

W E H AV E T O O M A N Y D I G I TA L A D V E R T I S I N G O P T I O N S

@dannydenhard#DIGTRA16 SOURCE: GIPHY

Page 26: Digital transformation - Social Media Strategy for 2017

W E S TA L K P E O P L E A R O U N D T H E W E B W I T H R U B B I S H A D V E R T S

@dannydenhard#DIGTRA16 SOURCE: GIPHY

Page 27: Digital transformation - Social Media Strategy for 2017

👍A D B L O C K E R S👎

@dannydenhard#DIGTRA16

good for users

bad for businesses

Page 28: Digital transformation - Social Media Strategy for 2017

W E C A N N O T G U A R A N T E E C R O S S D E V I C E T R A C K I N G

@dannydenhard#DIGTRA16

Page 29: Digital transformation - Social Media Strategy for 2017

O U R L A N D S C A P E N E V E R S TAY S T H E S A M E F O R M O R E T H A N A W E E K 🗓

@dannydenhard#DIGTRA16

Page 30: Digital transformation - Social Media Strategy for 2017

@dannydenhard#DIGTRA16

T H E C O N S U M E R D E V I C E D R I V E N E C O S Y S T E M

ASK VIRTUAL

ASSISTANT

Search

SEARCH ENGINE

SOCIAL MEDIA FEED

Discovery Push Pull

MOBILE PUSH NOTIFICATION

G O O G L E FA C E B O O K W E AT H E R A L E R T

A S K A L E X A /

S I R I

E V E R Y 6 0 S E C O N D S S I R I " A N S W E R S " 9 9 2 0 6 R E Q U E S T S

Page 31: Digital transformation - Social Media Strategy for 2017

@dannydenhard#DIGTRA16

T H E S TAT E O F T H E D I G I TA L E C O - S Y S T E M

Google

Bing / Duckduckg

o

Baidu / Yandex /

Naver

Snapchat Facebook

Twitter

YouTube

Pinterest

Nextdoor Instagram

Search Engines

SocialNetworks

Social Search

Discovery Engines

Siri / Google

assistant / Viv

Bots & IM

Support Bots

Chat Apps &

Messenger

Disqus

Device / iOS

Push Notification

s

Mobile

In app notification

s

Dating apps

Page 32: Digital transformation - Social Media Strategy for 2017

K E E P I N G U P W I T H A I I S A N I G H T M A R E

M A C H I N E L E A R N I N G - D E E P L E A R N I N G - U N S U P E R V I S E D L E A R N I N G - S U P E R V I S E D L E A R N I N G

N AT U R A L L A N G U A G E P R O C E S S I N G - Q U E S T I O N A N S W E R I N G - C O N T E X T U A L E X T R A C T I O N - C L A S S I F I C AT I O N - M A C H I N E T R A N S L AT I O N

S P E E C H - S P E E C H T O T E X T - T E X T T O S P E E C H

V I S I O N / I M A G E - I M A G E R E C O G N I T I O N - M A C H I N E V I S I O N

@dannydenhard#DIGTRA16

😠

Page 33: Digital transformation - Social Media Strategy for 2017

D A R E I S AY T H E W O R D C O N T E N T ?

@dannydenhard#DIGTRA16 SOURCE: GIPHY

Page 34: Digital transformation - Social Media Strategy for 2017

T H E R I G H T L E V E L O F C O N T E N T “ Q U A N T I T Y V S Q U A L I T Y ”

I T S H A R D T O E N S U R E Y O U A R E B E I N G A S S O C I AT E D W I T H T H E R I G H T T Y P E O F C O N T E N T

@dannydenhard#DIGTRA16

Page 35: Digital transformation - Social Media Strategy for 2017

C O N T E N T I S K I N G 👑

B U T D I S T R I B U T I O N I S Q U E E N 👸

L E T S FA C E I T S H E W E A R S T H E T R O U S E R S

@dannydenhard#DIGTRA16

Page 36: Digital transformation - Social Media Strategy for 2017

D I G I TA L TA L E N T. . .

H A R D T O F I N D 🔍

H A R D E R T O K E E P 🔐

@dannydenhard#DIGTRA16

Page 37: Digital transformation - Social Media Strategy for 2017

D O M A N Y O F Y O U R E M E M B E R T H I S G U Y ?

@dannydenhard#DIGTRA16

Page 38: Digital transformation - Social Media Strategy for 2017

O R H O W A B O U T T H E S E ?

@dannydenhard#DIGTRA16

Page 39: Digital transformation - Social Media Strategy for 2017

T H E P R O B L E M S W E A L L FA C E W I T H S O C I A L

@dannydenhard#DIGTRA16

Page 40: Digital transformation - Social Media Strategy for 2017

P R O V I N G R O I

@dannydenhard#DIGTRA16

Page 41: Digital transformation - Social Media Strategy for 2017

T R A C K I N G

T. C O / O K O 7 W Z 2 U 0 3 L . FA C E B O O K . C O M / L . P H P L . I N S TA G R A M . C O M /

@dannydenhard#DIGTRA16

Page 42: Digital transformation - Social Media Strategy for 2017

A L G O R I T H M S & I N F L U E N C I N G N E W S F E E D S

@dannydenhard#DIGTRA16

Page 43: Digital transformation - Social Media Strategy for 2017

T H E S O C I A L L A N D S C A P E I S C O N S TA N T LY C H A N G I N G

@dannydenhard#DIGTRA16

Page 44: Digital transformation - Social Media Strategy for 2017

F I N D I N G T H E R I G H T I N F L U E N C E R & T R A C K I N G T H E I R A C T I V I T Y A C C U R AT E LY

@dannydenhard#DIGTRA16 SOURCE: GIPHY

Page 45: Digital transformation - Social Media Strategy for 2017

P E O P L E A R E S H A R I N G A L O T L E S S 👎

@dannydenhard#DIGTRA16

Page 46: Digital transformation - Social Media Strategy for 2017

P E O P L E H AV E T U R N E D T O “ D A R K ” S O C I A L

@dannydenhard#DIGTRA16

Page 47: Digital transformation - Social Media Strategy for 2017

S O C I A L I S O N LY A S G O O D A S Y O U R C O N T E N T & Y O U R A U D I E N C E 7

@dannydenhard#DIGTRA16

Page 48: Digital transformation - Social Media Strategy for 2017

T H E R E I S N O B A L A N C E B E T W E E N S E L L I N G & P R O M O T I N G

@dannydenhard#DIGTRA16

Page 49: Digital transformation - Social Media Strategy for 2017

S O C I A L W E N T PAY T O P L AY

& T H AT ' S O U R FA U LT 💩

@dannydenhard#DIGTRA16

Page 50: Digital transformation - Social Media Strategy for 2017

W E A R E G O I N G T O P L AY A L I T T L E G A M E . . . . .

@dannydenhard#DIGTRA16

Page 51: Digital transformation - Social Media Strategy for 2017

P L E A S E R A I S E Y O U R H A N D S

@dannydenhard#DIGTRA16

🙌

🙌

Page 52: Digital transformation - Social Media Strategy for 2017

P L E A S E R A I S E Y O U R H A N D S

I F Y O U H AV E A L I N K E D I N A C C O U N T

@dannydenhard#DIGTRA16

Page 53: Digital transformation - Social Media Strategy for 2017

K E E P Y O U R H A N D S U P I F Y O U H AV E A FA C E B O O K A C C O U N T

@dannydenhard#DIGTRA16

Page 54: Digital transformation - Social Media Strategy for 2017

K E E P Y O U R H A N D S U P I F Y O U A L S O H AV E A T W I T T E R A C C O U N T

@dannydenhard#DIGTRA16

Page 55: Digital transformation - Social Media Strategy for 2017

K E E P T H E M U P I F Y O U A R E A C T I V E O N I N S TA G R A M O R P I N T E R E S T

@dannydenhard#DIGTRA16

Page 56: Digital transformation - Social Media Strategy for 2017

L A S T LY,

K E E P T H E M U P I F H AV E PA I D W I T H A P P L E O R A N D R O I D PAY I N T H E L A S T M O N T H

@dannydenhard#DIGTRA16

Page 57: Digital transformation - Social Media Strategy for 2017

W H Y I S T H I S I M P O RTA N T ?

@dannydenhard#DIGTRA16

Page 58: Digital transformation - Social Media Strategy for 2017

W E A R E L I V I N G I N T H E H Y P E R C O N N E C T E D W O R L D

@dannydenhard#DIGTRA16

🌎T H E M O S T P O W E R F U L N E T W O R K S , A R E O U R N E T W O R K S

Page 59: Digital transformation - Social Media Strategy for 2017

A N D W E ( M O S T LY ) O W N O U R P E R S O N A L N E T W O R K S

@dannydenhard#DIGTRA16

Page 60: Digital transformation - Social Media Strategy for 2017

J U S T G I V I N G I S A V I R A L L O O P C O M PA N Y

O T H E R V I R A L L O O P C O M PA N I E S I N C L U D E • T U P P E R W A R E • E B AY • FA C E B O O K • T W I T T E R • U B E R • M O N Z O • AT O M B A N K

@dannydenhard#DIGTRA16

Page 61: Digital transformation - Social Media Strategy for 2017

W E R E LY O N O U R U S E R S T O R I E S A N D T H E I R N E T W O R K S

@dannydenhard#DIGTRA16

O U R C O M M U N I T Y H AV E R A I S E D W E L L O V E R $ 4 B I L L I O N F O R G O O D C A U S E S T H R O U G H W O M & S O C I A L M E D I A

Page 62: Digital transformation - Social Media Strategy for 2017

T H E M O S T I M P O R TA N T “ T H I N G ” I N M O S T B U S I N E S S E S , A R E T H E P E O P L E …

@dannydenhard#DIGTRA16

Page 63: Digital transformation - Social Media Strategy for 2017

A N D S O C I A L LY C O N N E C T E D P E O P L E A R E O F T E N T H E M O S T I M P O R TA N T T O B U S I N E S S E S , S O M E D O N O T R E A L I S E I T

I T I S E S P E C I A L LY T R U E F O R O U R A U D I E N C E A N D B U S I N E S S

@dannydenhard#DIGTRA16

Page 64: Digital transformation - Social Media Strategy for 2017

O U R C O N T E N T I S 9 9 . 5 % U S E R G E N E R AT E D

@dannydenhard#DIGTRA16

O U R U S E R S S T O R I E S A R E T H E M O S T I M P O R TA N T C O N T E N T

Page 65: Digital transformation - Social Media Strategy for 2017

S U P E R P E R S O N A L S T O R I E S A R E E S S E N T I A L

@dannydenhard#DIGTRA16

Page 66: Digital transformation - Social Media Strategy for 2017

T H E M O R E E N G A G E D O U R PA G E O W N E R S N E T W O R K ,

T Y P I C A L LY T H E B E T T E R PA G E S P E R F O R M

@dannydenhard#DIGTRA16

Page 67: Digital transformation - Social Media Strategy for 2017

@dannydenhard#DIGTRA16

F R O M T H I S PA G E : 1 0 0 + PA G E S C R E AT E D £ 5 0 K O F D O N AT I O N S T O T H E S E PA G E S

1.

2.

Page 68: Digital transformation - Social Media Strategy for 2017

T H E B E T T E R T H E S T O R Y I S T O L D , T H E M O R E C O M P E L L I N G

O R H U M O R O U S T Y P I C A L LY T H E B E T T E R T H E P E R F O R M A N C E

@dannydenhard#DIGTRA16

Page 69: Digital transformation - Social Media Strategy for 2017

U N L I K E A L O T O F B U S I N E S S E S W E A R E N O T D E P E N D A N T O N S E A R C H A L G O R I T H M S …

W I T H O V E R 6 0 % O F A L L T R A F F I C C O M I N G F R O M S O C I A L M E D I A

& O V E R 4 0 % O F D O N AT I O N S C O M E D I R E C T LY F R O M FA C E B O O K A L O N E .

W E A R E R E L I A N T O N : - • P E O P L E T E L L I N G & S E E D I N G T H E I R S T O R I E S • S O C I A L M E D I A N E W S F E E D S & A L G O R I T H M S

@dannydenhard#DIGTRA16

Page 70: Digital transformation - Social Media Strategy for 2017

L A R G E S I T E S R E LY I N G O N S O C I A L M E D I A :

@dannydenhard#DIGTRA16CHECK O

UT S IMI LARWEB FOR C

OMPET I TORS

Page 71: Digital transformation - Social Media Strategy for 2017

F O R A L O T O F P E O P L E

S O C I A L M E D I A = T R U S T

@dannydenhard#DIGTRA16

Page 72: Digital transformation - Social Media Strategy for 2017

W H Y ?

• W E P I C K : • O U R F R I E N D S • T H E B U S I N E S S E S W E “ L I K E ” • W H O W E E N G A G E W I T H

• O R S P Y O N … . • A N D W H AT N E W S ( O R A D S ) I S

I M P O R TA N T T O U S

@dannydenhard#DIGTRA16

Page 73: Digital transformation - Social Media Strategy for 2017

⚠W E L I V E I N T H E AT T E N T I O N E R A ⚠

@dannydenhard#DIGTRA16

Page 74: Digital transformation - Social Media Strategy for 2017

W E A R E N O W E X P O S E D T O T H E E Q U I VA L E N T O F O V E R 1 7 0 N E W S PA P E R S W O R T H O F C O N T E N T P E R D AY

@dannydenhard#DIGTRA16 SOURCE: BEN PARR CAPTIVOLGY

Page 75: Digital transformation - Social Media Strategy for 2017

O N FA C E B O O K A L O N E 1 5 0 0 S T O R I E S C O U L D A P P E A R I N A P E R S O N S N E W S F E E D E A C H T I M E T H E Y L O G I N D I D Y O U K N O W ?

O N LY 3 % O F Y O U R FA C E B O O K N E W S F E E D I S P R O M O T E D C O N T E N T

A N D O F T H E 3 % O N LY 1 0 % O F PA G E P O S T S A R E P R O M O T E D P O S T S

@dannydenhard#DIGTRA16 SOURCE: FACEBOOK

Page 76: Digital transformation - Social Media Strategy for 2017

T H E Q U E S T I O N F O R A N Y B U S I N E S S O R P E R S O N R A I S I N G M O N E Y I S :

H O W D O Y O U G R A B A N Y O N E S F R I E N D S AT T E N T I O N

@dannydenhard#DIGTRA16

Page 77: Digital transformation - Social Media Strategy for 2017

S O C I A L M E D I A C H A N G E S C O N S TA N T LY

@dannydenhard#DIGTRA16

Page 78: Digital transformation - Social Media Strategy for 2017

T H E E V O L U T I O N O F S O C I A L M E D I A • F I N D I N G P E O P L E ; • C O N N E C T I N G W I T H P E O P L E 👫 • S TAT U S U P D AT E S W I T H T E X T 📝 • P U B L I C C O M M U N I C AT I O N S 🗣 • P O S T I N G & E N G A G I N G O N L I N K S A N D S T O R I E S 🔗 • I M A G E S & E N G A G E M E N T O N Y O U R O W N I M A G E S

( F O R F R E E ) 🗽 • P R I VAT E C H AT 💬 • H O S T I N G V I D E O S 📼 • B U S I N E S S E N T E R I N G S O C I A L M E D I A 📈 • U P L O A D I N G V I D E O S W I T H E N G A G E M E N T 📹 • L I V E S T R E A M I N G V I D E O / E V E R Y O N E ' S O W N T V

C H A N N E L S 📺 • 3 6 0 V I D E O FGH

@dannydenhard#DIGTRA16

Page 79: Digital transformation - Social Media Strategy for 2017

I S T H E S O C I A L M E D I A E V O L U T I O N O R R E V O L U T I O N C O M I N G ?

• L I V E S T R E A M I N G V I D E O • S O C I A L M E D I A T V • V R • A R

@dannydenhard#DIGTRA16

Page 80: Digital transformation - Social Media Strategy for 2017

T O D AY ' S L A N D S C A P E

@dannydenhard#DIGTRA16

Page 81: Digital transformation - Social Media Strategy for 2017

O U R T O P 5 S O C I A L N E T W O R K S I N 2 0 1 6

1 . FA C E B O O K 2 . T W I T T E R 3 . I N S TA G R A M 4 . L I N K E D I N 5 . Y O U T U B E

@dannydenhard#DIGTRA16

T R E N D I N G D O W N

T R E N D I N G U P

S TAT I C

Page 82: Digital transformation - Social Media Strategy for 2017

M O S T A C T I V E " S O C I A L N E T W O R K S "

FA C E B O O K - 1 . 7 9 B I L L I O N Y O U T U B E - 1 . 3 B I L L I O N G M A I L - 1 B I L L I O N W H AT S A P P - 1 B I L L I O N M E S S E N G E R - 1 B I L L I O N Q O - 8 9 9 M I L L I O N W E C H AT - 8 0 6 M I L L I O N Q Z O N E - 6 5 2 M I L L I O N T U M B L R - 5 5 5 M I L L I O N I N S TA G R A M - 5 0 0 M I L L I O N T W I T T E R - 3 1 7 M I L L I O N S K Y P E - 3 0 0 M I L L I O N B A I D U T I E R A - 3 0 0 M I L L I O N S N A P C H AT - 1 5 0 M I L L I O N

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KEY: SOCIAL / COMMUNITY INSTANT MESSENGER

FA C E B O O K O W N E D

FA C E B O O K O W N E D

FA C E B O O K O W N E D

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I F FA C E B O O K WA S A C O U N T RY I T W O U L D B E T H E L A R G E S T C O U N T RY I N T H E W O R L D

S O U R C E : H T T P : / / B I T. LY / T O P 2 0 W O R L D

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T H I S I S N O W

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Page 85: Digital transformation - Social Media Strategy for 2017

A L L S O C I A L M E D I A S I T E S A R E M O B I L E F I R S T W I T H AT L E A S T O N E A P P.

O W N I N G Y O U R AT T E N T I O N & M I N U T E S = 💰💰💰

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Page 86: Digital transformation - Social Media Strategy for 2017

A P P S C A N B E L I K E N E E D Y K I D S

• P U S H N O T I F I C AT I O N S

• I N A P P N O T I F I C AT I O N S

• E M A I L S

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Page 87: Digital transformation - Social Media Strategy for 2017

@dannydenhard#DIGTRA16 S O U R C E : C O M S C O R E

Page 88: Digital transformation - Social Media Strategy for 2017

T H E📱H A S A L M O S T R E P L A C E D E V E R Y T H I N G

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Page 89: Digital transformation - Social Media Strategy for 2017

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D I D Y O U K N O W T H I S WA S A S A M S U N G S T U N T ?S O U R C E : W S J

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B E S T S E L F I E E V E R !S O U R C E : W I K I P E D I A

Page 91: Digital transformation - Social Media Strategy for 2017

S O U R C E : H T T P S : / / W W W. I N S TA G R A M . C O M / P / B M L 8 U Y E J 7 2 V / @dannydenhard#DIGTRA16

P E O P L E W I L L G O T O E X T R E M E L E N G T H S F O R L I K E S ❤

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W E N O W TA K E M O R E P I C T U R E S P E R D AY T H A N W E E V E R D I D A N N U A L LY

O N S M A R T P H O N E S ; T H E D E FA U LT C A M E R A ( F O R M A N Y ) I S T H E F R O N T C A M E R A

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I T ' S A N AT U R A L S T E P T O G O F R O M T H E S E L F I E C U LT U R E 💁 T O L I V E S T R E A M I N G C U LT U R E 📹

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WAT E R L O O S TAT I O N TA K E O V E R

Page 95: Digital transformation - Social Media Strategy for 2017

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T H I S G AV E U S A F R E E B R O A D C A S T T O T E L L , C O M M U N I C AT E A N D A S K S O M E T H I N G F R O M O U R F R I E N D S

Page 96: Digital transformation - Social Media Strategy for 2017

T H E S TAT U S / S H A R E I S S O I M P O R TA N T I T H A S T R A N S F O R M E D T H E W AY W E O P E R AT E

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S O M U C H S O ,

W E A R E C O N S TA N T LY T E S T I N G A N D L E T T I N G O U R U S E R S K N O W VA L U E S O F T H E I R N E X T A C T I O N S

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W E D O N O T A N D C A N N O T E X P E C T P E O P L E C A N A LW AY S D O N AT E A F T E R A F R I E N D A S K S

H O W E V E R W E C A N S U G G E S T F O R T H E M T O S H A R E / T O H E L P T H E S T O R Y S U C C E E D

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D ATA I S A W O N D E R F U L T H I N G

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AT I T ’ S P E A K W H AT S A P P W A S A T O P 5 R E F E R R E R & D R O V E 7 % O F D O N AT I O N S

S O U R C E : W H AT S A P P

Page 100: Digital transformation - Social Media Strategy for 2017

W E T O O K T H I S S E R I O U S LY & T E S T E D S U P P O R T & T I P S A C R O S S W H AT S A P P

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Page 101: Digital transformation - Social Media Strategy for 2017

E V E R Y S O C I A L N E T W O R K H A S I T S O W N VA L U E O N Y O U … .

A L M O S T A L L S O C I A L N E T W O R K S N E E D T O R E P O R T O N T H E VA L U E O F Y O U

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Page 103: Digital transformation - Social Media Strategy for 2017

O N PA G E S T H AT H I T T H E P R E S S & H I T T H E M A I N S T R E A M ,

FA C E B O O K C O M M E N T S I S I N VA L U A B L E & D R I V E S G R E AT VA L U E F O R T H E PA G E O W N E R

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W H E R E Y O U C A N A C T U A L LY G E T VA L U E F R O M S O C I A L N E T W O R K S

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FA C E B O O K

• C O M M E N T S • L I K E S • S H A R E S • L I N K S H A R E • P I C T U R E S H A R E • L I V E V I D E O • F R I E N D ( S ) S H A R E • S T R A N G E R S H A R E • P R E S S PA G E S H A R E

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• U R L S H A R E S • R T ’ S • D I R E C T

M E S S A G E S • C L I C K S F R O M

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L I N K E D I N

• U R L S H A R E S • G R O U P

D I S C U S S I O N S • R E - S H A R E S

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Y O U T U B E

• L I N K S I N B I O S • V I D E O C A R D S • C O M M E N T S

Page 108: Digital transformation - Social Media Strategy for 2017

W E H AV E A N U M B E R O F VA L U E S F R O M S O C I A L I N T E R A C T I O N S

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W E K N O W A L I K E A L O N E I S W O R T H £ 5

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Page 110: Digital transformation - Social Media Strategy for 2017

S O M E I N S I D E R I N F O R M AT I O N ⚠

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Page 111: Digital transformation - Social Media Strategy for 2017

I F PA G E S D O N O T R E C E I V E D O N AT I O N S I N T H E F I R S T 4 8 H O U R S

T H E Y T E N D N O T T O H I T T H E I R TA R G E T S

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T H E T I M I N G O F T H E F I R S T S H A R E A N D T Y P E O F S H A R E I S V I TA L I N T H E PA G E S U C C E E D I N G

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P E O P L E C R E AT E T H E I R PA G E S A F T E R L U N C H 🌯 & S H A R E " I N W O R K T I M E "

E N G A G I N G T H E I R N E T W O R K S AT T H I S T I M E I S E S S E N T I A L

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PA G E S C R E AT E D O N T U E S D AY ' S H AV E T H E H A R D E S T T I M E P E R F O R M I N G ¯ \ _ (ツ ) _ / ¯

S AT U R D AY L U N C H T I M E I S T H E P E A K T I M E F O R S H A R I N G

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M Y D A I LY C H A L L E N G E :

H O W D O Y O U C R E AT E A S T R AT E G Y A R O U N D P E O P L E S H A R I N G ?

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I A S K E D T H E W I D E R M A R K E T I N G T E A M AT J U S T G I V I N G W H I C H B R A N D S D O S O C I A L W E L L :

• @ G E T I N T H E S E A • O L I V I A B U R T O N W AT C H E S • J A M E S C O R D E N • A J + • O F F I C I A L N F L 🏈

T H E O B V I O U S • TA S T Y ( B U Z Z F E E D ) • PA D D Y P O W E R • I N N O C E N T

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TTP : / /B I T. LY / Z

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I N S I G H T S , I N S I G H T S , I N S I G H T S

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Page 118: Digital transformation - Social Media Strategy for 2017

L E T T H E I N S I G H T S D O T H E TA L K I N G ; T H E W H O T H E W H AT T H E W H Y T H E H O W T H E W H E N

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C U R R E N T FA C E B O O K A L G O R I T H M P R I O R I T I E S I N O R D E R 📹 L I V E V I D E O 📼 V I D E O ⏲ T I M E O F P O S T / U P D AT E R P U B L I C S H A R E S A F F I N I T Y 🖼 P I C T U R E ✅ U N I Q U E S H A R E 📝 N O T E 🔄 S H A R E 🗣 C O M M E N T 👍 L I K E ⛓ L I N K ⏱ T I M E S P E N T O N S I T E ( A F T E R L I N K I S C L I C K E D F R O M FA C E B O O K N E W S F E E D ) ✍ K E Y W O R D S / S E N T E N C E S O N S TAT U S 🌀 S H A R E P O P U L A R P O S T 🏷 S P E C I F I C F R I E N D S TA G G E D 🆕 🚤 S P E E D O F T H E S I T E Y O U P U S H P E R S O N T O

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T E L L I N G Y O U R A U D I E N C E T H E . . . .

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R I G H T T Y P E O F S H A R E

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T H E R I G H T T I M E T O S H A R E ⏱

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T H E R I G H T T I M E T O S H A R E A G A I N

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S E L L Y O U R PA S S I O N AT E S T O R Y I N T O L O C A L P R E S S 📰

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T O S H A R E A C R O S S E M A I L A N D O T H E R S O C I A L N E T W O R K S 👻

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M Y P R E D I C AT E D F U T U R E O F S U C C E S S

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C O N V I N C I N G U S E R S T O S TA R T S H A R I N G AT T H E R I G H T T I M E

& P R O V I D I N G T H E M C O N F I D E N C E T H E Y W I L L H I T T H E I R TA R G E T

A N D B Y J U S T S H A R I N G T O T H E I R N E T W O R K T H E Y C A N H E L P A N Y O N E I N N E E D

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T O U S E T H E F O R M AT T H E Y S H A R E M O S T O F T E N O N S O C I A L

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C R E AT I N G , E N G A G I N G A N D D R I V I N G T R A F F I C & S A L E S T H R O U G H D A R K S O C I A L P L AT F O R M S

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W H Y ? W E A R E A L R E A D Y S E E I N G O V E R 1 0 % T R A F F I C C O M I N G F R O M D A R K S O C I A L P R O P E R T I E S

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M Y T O O L S F O R S U C C E S S A R E : M E T R I C S • G O O G L E A N A LY T I C S • N E AT LY. I O • K I S S M E T R I C S C O M M S • S L A C K S E A R C H I N S I G H T S • G O O G L E S E A R C H C O N S O L E • S E M R U S H & S I S T R I X S O C I A L T O O L S • FA C E B O O K I N S I G H T S / P O W E R E D I T O R • N E W S W H I P S P I K E • B U Z Z S U M O ( C H R O M E ) • C O N T E N T H A R M O N Y • N U Z Z E L I N S I G H T H A C K I N G • O N E P U L S E • S I M I L A R W E B A P P I N F O • A P P A N N I E • S E N S O R T O W E R

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F R E E

F R E E

F R E E

F R E E

F R E E

F R E E

F R E E

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T H E F U T U R E F O R U S M A R K E T E R S

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V R & A R

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W H Y ? M O S T V R A N D A R W I L L B E A P P S O R S O F T W A R E B A S E D . I T W I L L C O N N E C T P E O P L E S E A M L E S S LY

Y O U C A N S E E D A U ' S / M A U ' S & C O N N E C T S O C I A L P R O F I L E S .

C O N N E C T I N G & S H A R I N G E X P E R I E N C E I S E S S E N T I A L F O R S U C C E S S O F V R

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SHTON KUTCHER O

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Page 136: Digital transformation - Social Media Strategy for 2017

AT L E A S T P O K E M O N G O G O T K I D S ( A N D S O M E PA R E N T S ) O U T O F T H E H O U S E & H U N T I N G W H I L E B E I N G A C T I V E

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B O T S & A I

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Page 139: Digital transformation - Social Media Strategy for 2017

W H Y ? B O T S W I L L B E T H E F U T U R E F O R C O M PA N I E S W H O N E E D T O R E D U C E C O S T S

& A U T O M AT E M A N Y H U M A N I N T E R A C T I O N S

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B O T S W O N ' T TA K E O V E R T H E W O R L D . . . . . . W E L L N O T I N 2 0 1 7

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ASTER ALGOR I THM

Page 141: Digital transformation - Social Media Strategy for 2017

I W I L L L E AV E Y O U W I T H . . . .

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Page 142: Digital transformation - Social Media Strategy for 2017

W H E N C R E AT I N G Y O U R N E X T S T R AT E G Y,

C H A L L E N G E Y O U R S E L F I N D I F F E R E N T W AY S

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A S K Y O U R S E L F : • W H E R E P E O P L E S P E N D T H E I R T I M E • H O W D O W E I N S P I R E T H E M T H E R E • W H AT A P P S A R E P E O P L E A C T U A L LY U S I N G

( H I N T: E M A I L , C A L E N D A R , S M S , M E S S E N G E R , S O C I A L , V I D E O ,

B R O W S E R S , E M O J I K E Y B O A R D ) • W H E R E A R E T H E Y E N G A G I N G W I T H B R A N D S

& W H Y • H O W D O Y O U G O U P T H E S TA C K A N D W I N

T H E M F R O M O T H E R S • W H AT C A N I D O T O I N F L U E N C E P E O P L E O N

T H E R I G H T D E V I C E & AT R I G H T T I M E • A N D I F I W E R E A C O N S U M E R H O W W O U L D I

W A N T T H E M O S T R E L E VA N T C O N T E N T D E L I V E R E D T O M E & W H E N

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L A S T LY - T H A N K Y O U

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A S K M E A N Y T H I N G : E : D A N N Y. D E N H A R D @ J U S T G I V I N G . C O M T: @ D A N N Y D E N H A R D M : M . M E / D A N N Y D E N H A R D