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INSURANCE DOESN’T HAVE TO BE A RISKY BUSINESS

coverage, file a claim, and manage policies wherever and whenever they want — online, on a mobile app, over the phone, or in person.

To meet these heightened expectations, insurance leaders are building customer experience (CX) networks that support personalized, immersive, and engaging interactions. Fueled by common APIs that enable secure access to data and services, these CX networks combine market-changing customer experiences with a growing business ecosystem of internal teams, partners, and external developers to heighten engagement, drive innovation, and create new revenue streams.

Accelerate digital transformation with Axway AMPLIFY™

With AMPLIFY, Axway’s cloud-enabled data integration and engagement platform, you can build a CX network that lets you better anticipate, adapt, and scale to meet fast-changing customer expectations and technology demands. Our unified, API-first approach connects data from

anywhere, fuels millions of apps, and delivers real-time analytics to improve the customer experience.

You can use AMPLIFY to:

• Create a digital business ecosystem. Support rapid change, encourage partner engagement, and turn IT and business leaders into true innovators by reimagining the customer experience across virtual and physical channels.

• Harness evolving technology trends. Create a platform that enables the continuous innovation required to meet the technology requirements of today and tomorrow.

• Manage, measure, and predict success. Use metrics and analytic dashboards to quickly understand what works and what doesn’t. Predictive analytics enables you to spot emerging trends and potential issues.

The perfect storm is brewing

The insurance industry has managed risk for customers for centuries. Today, insurance companies are having to manage their own business risk in an industry that is dramatically changing. Growth by acquisition compounds the problem by increasing the number of independent enterprise silos, and new InsureTech competition unencumbered by aging legacy insurance technologies is adding a sense of urgency. This industry disruption is building a perfect storm of increasing customer expectations, massive technology disruption, and exceptional generational and expectation change.

Make every interaction more timely, valuable, and relevant

A great customer experience through relevant, value-added engagement is central to weathering the storm and coming out stronger on the other side. Today’s tech-savvy consumers expect you to use the information you have about them to be more helpful and relevant, and make it easy to renew

Digitize your future with an API-powered customer experience (CX) network

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Realize your transformational power

From idea to execution, Axway helps insurance companies achieve the digital transformation necessary to compete when technology, demographics, and consumer needs increase expectations and enable disruption to established industry leaders. We make the digital future possible for many of the world’s largest insurers including:

Storebrand. A leader in the Nordic market for pensions and insurance with customers in Norway and Sweden, Storebrand needed to expand its partner ecosystem, enable new business models, increase agility, and differentiate from competitors. Axway AMPLIFY API Management enabled them to achieve faster time to market with rock-solid stability, improving their ability to meet new market demands and implement new business models.

AmWINS Group. A leader in the specialty insurance brokerage industry, AmWINS Group needed the benefits a mobile strategy could deliver for employees and customers and wanted cross-platform apps to increase efficiency and customer satisfaction. Using AMPLIFY Appcelerator for cross-platform app development, it streamlined rep and agent meeting reporting with the internal DASH tablet app that uses geo-fencing. The Auto Policyholder app enables customers to access policy and payment history information, make payments, and file and track claims anytime, anywhere.

One of the world’s largest insurers and asset managers. AMPLIFY API Management delivered a CX network strategy with customer interaction via mobile, phone, and web. This leading insurer improved the customer experience with streamlined access to services and the right staff personnel.

A leading mutual life insurance company. Facing the challenge of moving and protecting an increasing volume of information, the company chose a robust digital managed file transfer (MFT) solution that is part of the AMPLIFY platform. The solution has increased data throughput by 250 percent, increasing efficiency and availability of information while lowering costs.