COMPANY PROFILE

MANAGED SERVICES /// CLOUD SERVICES /// INTEGRATED SOLUTIONS

In this world of technology, success of anyorganization is often dependent on how

stable its IT infrastructure is.

EMPOWERING WITH TECHNOLOGICAL INDEPENDENCE.

INTRODUCTION /// PAGE 03

In this world of technology, success of any organization is often depend-ent on how stable its IT infrastruc-ture is. We, at Diligent Gulf, under-stand this.

Established in August 1991, Diligent Gulf is a Dubai based IT solutions provider that caters to the busi-nesses operating in the Middle East. We essentially provide IT infrastruc-ture that will give your organization an edge over others in this highly competitive market. We also offer IP Telephony, Network & Security

Solutions, Linux Solutions, iMac So-lutions, POS Solutions, PBAX setup and a lot more. In other words, if its technology solutions that you are seeking, we have the answer for it!

We cater to Financial Institutions, Consumer Goods Industries, Manu-facturing Companies, Jewelry Man-ufacturing Industries, Health Care Sector, Utilities, Real Estate Com-panies and Industrial Goods Manu-facturing Organizations along with various other sectors in the Middle East. Over the years, Diligent Gulf

has earned significant reputation in the industry making it one of the most preferred IT solutions provider in the Gulf. This is evident from the fact that our clientele also includes a couple of Dubai’s prominent Gov-ernment agencies (departments).

We have been appreciated by our customers particularly for the busi-ness model that we follow – we aim to create empowered companies that are characterized with techno-logical independence. That’s what we are and that’s what we do!

ENSURING SUCCESS WITH TIMELY & RELIABLE SERVICE.

MANAGED SERVICES & CLOUD SERVICES /// PAGE 04

Managed IT Services

Server Management

Network Management

PC Management

CCTV & Security

PBAX Setup - IPBX

SERVICE OFFERINGS

Technology solutions are definitely essential in order to ensure that your business stays ahead in com-petition. But, what is more important is that these solutions are managed effectively and efficiently so that they offer you the results that your business expects.

Keeping up with the updating tech-nology and making sure that you optimize it for your business opera-tions is not always easy. Particularly

because, every new technology so-lution will mean that you need to have the skill set and expertise to manage it. Fret not because we not just offer you IT solutions that will empower your organization but also provide you with an extension of our team in the form of our managed services.

Integrating the technology advance-ments appropriately is critical and hence the need for well managed IT

services. Our close industry ties give us the expertise to manage our solu-tions with expertise. As your trusted IT advisor and service provider, our relationship with you extends be-yond simply selling you hardware or software. Our competent staff will ensure that your business derives the most out of the technology solu-tions you have deployed. We make sure that our products adapt to your changing business needs. Try us!

Hosted Desktop

Hosted Exchange

Microsoft Office 365

Virtualisation

Online Backup

Deep Data

Disaster Recovery

CLOUD SERVICES

ASSISTING TO YOUR BUSINESS EFFICIENCY.

INTEGRATED SOLUTIONS /// PAGE 05

Complex Server Management

Managed Network Security

IT Infrastructure

Ms Exchange Server

VOIP Telephony

Wireless Solutions

CCTV Survillence Solutions

Structured Network Cabling

SAN Storage Solutions

Video Communication

IT Consulting

Hardware & Networking

Software Distribution

SOLUTION OFFERINGS

There is no denying the fact that our world is dependent on technol-ogy solutions. Every business, no matter how small or large, relies on effective, innovative and reliable IT solutions that will drive its success and improve its reputation in the in-dustry.

Performance & competitiveness of organizations across the world are characterized by how effectively they integrate innovative technology solutions into their operations.

The need for innovative technology solutions is not just limited to having standard applications.

There is an immense need to cus-tomize the solutions to make them compatible with the client’s busi-ness operations.

Your business may have a complex technology infrastructure but at Diligent Gulf, we believe in making simple by ensuring that we help you improve with our technology solu-

tions. We personalize the solutions to your business’ requirements and we quite excel at it!

Being in the business for over two decades, we have the right experi-ence and the expertise to provide IT solutions to your business that your business actually needs and will benefit from. Our products are also backed with complete support ser-vices that your business will need through planning, deployment, oper-ation and updating of the solutions.

Logo and Stationery Design

Flyer, Brochure & Catalogue Design

Static, Corporate & Interactive Websites

E-Commerce Portals

Search Engine Optimization

Social Media Design (Facebook, Twitter, etc)

CMS Development

App Development (Android & iPhone)

3D Exhibition Stand Design

DESIGN SOLUTIONS

No Disasters Waiting in the Wings.

You can plan on no damage being done to your network and data. We evaluate

first to see if there are any potential risks before we begin computer mainte-nance services. Any risks will be clearly explained and we will get your authori-

zation before we begin working. Another option is to have your data backed up before we start to fix your machine.

We Guarantee Absolute 100% Satisfaction.

Expect total satisfaction with our products, IT Consulting and technology

support services. We will bend over backwards to make you happy with

our IT management & network support services.

Light speed Repair.

It’s understood, you don’t want to sit on your hands waiting for your computer to be fixed. That’s why we offer proactive

remote IT support and network services. Through this network support and IT service, your computer data network

can be accessed remotely and securely. We’ll dispatch a technician that same

business day.

We Talk Like You Do.

If you have any problems or computer support questions,you can ask and we will answer in PLAIN ENGLISH. You will not be made to feel uncomfortable by our team of IT support experts with

unfamiliar technical jargon.

All Projects Completed According to Schedule AND Budget – Guaranteed.

We won’t surprise you with added or hidden charges as we perform IT con-sulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. Of course, that’s just not right. You

have our guarantee for each IT consult-ing project to be completed ON TIME

and within BUDGET.

You Can Expect a Response From Us Within One Hour – Guaranteed.

Our experienced qualified technicians who can fix your computer problem will address your computer support problem

immediately or call you back in sixty minutes or less.

Expect Accuracy With Our Billing.

We guarantee every bill to be detailed and accurate. There will be no billing

surprises since your IT services bill will be pre-approved by you.

ASSURING TO GIVE SEVEN BEST THINGS /// PAGE 06

Our corporate values are –

CUSTOMER ORIENTED GROWTH PATH.

PURPOSE & VALUES /// PAGE 07

What we do and why we do is de-fined by our core purpose of exist-ence – we believe in challenging conventional thinking in order to bring out innovative solutions that will enable your organization to rise and succeed. This is our purpose of existence and our motivation to grow. We are committed to our cli-ents because we understand that

only when our customers grow, can we survive. And this is perhaps the reason why ‘Customer first’ is our priority.

Our company culture and values signify how we operate. We provide a healthy work environment to our employees and expect them to cre-ate happy clients with their efficien-

cy and productivity. Our company values promote a positive working environment and hence, our people love to come to work every day.Our company values act as a guide and as an anchor to help our people act in the most appropriate and ac-ceptable manner.

Our core value is to prioritize our customers. We exist and we grow only because of who we deal with. We ensure that we courteously and speedily re-spond to customer queries and give them the satisfaction they

seek from us.

We have earned our reputation and our clients because of em-phasis and complete focus on the quality of service we offer. We understand that our quality is a key to delivering value to our clients and hence, we al-ways strive to achieve the first-

time-right target.

We have a stringent selection process to hire our staff and that means we ensure, we have the best talent. While we pro-vide them with an opportunity to grow with us, we expect them to always exceed expectations by showing a professional at-

titude at work.

CUSTOMER FIRST QUALITY OF SERVICE PROFESSIONALISM

HEAD OFFICE REGIONAL OFFICE OPERATIONAL OFFICELevel 1st , Office # 54,IT Center – Computer Street, Bur Dubai, Dubai, United Arab Emirates. T: +971 4351 9379 F: +971 4351 9379 E: sales@diligentgulf.comW: www.diligentgulf.com

Corporate Office: # 506-A,5th Floor, 94, Minerva Complex,S.D.Road, Sarojini Devi Road,Near CTC, Secunderabad– 500 003. A.P. (India). T: +91-040-3993 5455 E: sales@diligentitservices.comW: www.diligentitservices.com

FOR SALES INQUIRIES, PLEASE CALL:

+971 4 351 9379 /// +971 55 75 25 258

78homeside avenue West Haven, CT, United States - 06516. T: +2032 158183 E: sales@diligentitservices.comW: www.diligentitservices.com